To
install
HyperTerminal,
follow
these
steps.
Remote
console
connection
problems
When
setting
up
your
remote
console,
you
might
encounter
problems
connecting.
Possible
troubleshooting
solutions
include
these
topics.
Remote
console
through
dial-up
fails
to
connect
to
local
console:
Here
are
the
solutions
to
a
problem
that
occurs
when
a
remote
console
modem
fails
to
establish
a
connection
with
a
local
console.
While
you
are
connecting
a
remote
console
to
a
local
console,
you
may
encounter
remote
console
connection
problems.
These
are
solutions
to
a
problem
that
occurs
when
a
remote
console
modem
fails
to
establish
a
connection
with
a
local
console:
v
If
your
PC
modem
is
listed
as
a
Standard
Modem
option
in
the
Modems
folder,
configure
it
with
a
different
manufacturer
and
model.
v
If
you
have
an
original
equipment
manufacturer
(OEM)
modem,
your
OEM
modem
may
not
be
configured
correctly.
If
that
is
the
case,
try
to
configure
it
using
some
similar
modem
setups.
Local
console
name
mismatch
when
remote
console
connects
to
the
local
console:
Here
are
some
reasons
for
a
possible
console
name
mismatch
when
the
remote
console
connects
to
the
local
console.
It
is
important
that
the
user
at
both
ends
check
the
Local
Console
column
in
the
Operations
Console
window.
The
names
must
be
the
same.
What
TCP/IP
uses
for
a
name
is
retrieved
and
placed
there.
When
the
remote
console
is
then
configured,
make
sure
the
name
of
the
local
console
is
the
same.
It
is
possible
to
have
two
different
system
names
on
the
same
PC.
The
name
used
for
Operations
Console
is
taken
from
the
DNS
entry
in
the
TCP/IP
service.
Troubleshooting
authentication
problems
When
setting
up
your
initial
connection,
you
might
encounter
authentication
problems.
Authentication
errors
While
you
are
connecting
a
local
console
to
a
system,
you
may
encounter
local
console
connection
problems.
These
are
solutions
to
errors
that
occur
when
Operations
Console
cannot
complete
a
connection
between
a
system
and
a
local
console
(PC).
The
errors
consist
of
software
configuration
problems
or
unrecognizable
service
tool
user
IDs.
Tip:
Verify
that
you
are
entering
a
valid
service
tools
user
ID
and
password
during
the
configuration
wizard.
You
might
also
receive
an
error
message
regarding
a
secure
connection.
Related
reference
You
may
receive
this
error
message:
The
connection
to
the
system
is
not
a
secure
connection
.
Troubleshooting
emulator
problems
When
setting
up
your
initial
connection
you
may
encounter
emulator
problems.
If
the
emulator
window
did
not
start
and
the
connection
status
is
not
Connected,
refer
to
the
Local
console
connection
problems
topic.
104
System
i:
Connecting
to
System
i
Operations
Console
Summary of Contents for System i
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