Appendix A. Information for Russian users
Contact information
Address
IBM East Europe/Asia Ltd.
10, Presnenskaya nab.
Moscow, Russia, 123317
Phone
+7 (495) 775-8800
Fax
+7 (495) 258-63-63
Web
Support
Technical support
Electronic service requests can be submitted for hardware or software under warranty or with a
support contract.
Open Service Request (http://www.ibm.com/support/electronic/uprtransition.wss?category=2)
24/7 phone numbers for all products support
From all Russian regions
+7-800-200-6300
From Moscow
+7-495-258-6300
Customer support
Contracts, orders status, delivery, inventory, invoices and payments. (http://www.ibm.com/support/
operations/ru/)
Identifying country of origin and date of manufacture
Use the agency label on storage systems to identify information about the country of origin and date of
manufacture. In the following example, this information is highlighted in red.
Note: This Agency Label is an example and subject to change, including changes in model information,
based off of your specific machine and model information.
©
Copyright IBM Corp. 2020
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