IBM RS/6000 SP, Maintenance Information

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MAP 0570: End of Call
MAP 0570: End of Call
This MAP is referenced upon completion of a service action. This MAP indicates the information to be
logged, actions required by the customer to utilize fix, and actions required to verify that the hardware is
left in a usable state.
001
– Check the following table for any further steps required to complete service actions.
Service Action Steps to Complete Recovery
Ÿ Processor node fixed disk replaced
Ÿ Processor node I/O planar replaced
Ÿ Processor node Micro Channel adapter
replaced
Ÿ Node supervisor power was removed during
service.
Have customer perform the appropriate steps in IBM
RS/6000 SP: Administration Guide under “Recovery
Procedures.”
– Continue at Step 002
002
Service action was taken.
Was a Field Replaceable Unit (FRU) replaced, or any service action taken (such as a cable/card
reseated), and the fix verified?
Yes No
003
No FRU was replaced and verified.
Was service action an EC or regular upgrade?
Yes No
004
– Record action taken in account log.
– Open a Tracking Problem Management Record (PMR) through support center (RETAIN).
– Record time service action as appropriate service code Incomplete against Machine
Type/Serial Number.
– Go to Step 009 on page 1-358 and refer to Table 1-14 on page 1-358 for proper serial
number to record the service call against.
005
– Record action in account log against all appropriate nodes or the EC number.
– Go to Step 009 on page 1-358 and refer to Table 1-14 on page 1-358 for proper serial number
to record the EC against.
006
– Verify the replaced FRU is functioning properly by performing "System Verification Tests" from the diag-
nostics menu.
– Record action completed in the account log.
– Properly account for parts utilized in this service call.
(Step 006 continues)
Chapter 1. Maintenance Analysis Procedures (MAPs)
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