v
Machine Type and Model
v
Serial numbers of your computer, monitor, and other components, or your proof
of purchase
v
Description of the problem
v
Exact wording of any error messages
v
Hardware and software configuration information for your system
If possible, be at your computer when you call.
In the U.S. and Canada, these services are available 24 hours a day, 7 days a
week. In the U.K., these services are available Monday through Friday, from 9:00
a.m. to 6:00 p.m.
3
Country
Telephone number
Austria
Österreich
1-546 585 075
Belgium - Dutch
Belgie
02-717-2504
Belgium - French
Belgique
02-717-2503
Canada
Canada
1-800-565-3344
Denmark
Danmark
03-525-6905
Finland
Suomi
9-22-931805
France
France
01-69-32-40-03
Germany
Deutschland
069-6654-9003
Ireland
Ireland
01-815-9207
Italy
Italia
02-4827-5003
Luxembourg
Luxembourg
298-977-5060
Netherlands
Nederland
020-504-0531
Norway
Norge
2-305-3203
Portugal
Portugal
01-791-5147
Spain
España
091-662-4270
Sweden
Sverige
08-632-0063
Switzerland - German
Schweiz
01-212-1810
Switzerland - French
Suisse
022-310-0418
Switzerland - Italian
Svizzera
091-971-0523
United Kingdom
United Kingdom
01475-555555
U.S.A. and Puerto Rico
U.S.A. and Puerto Rico
1-800-772-2227
In all other countries, contact your IBM reseller or IBM marketing representative.
Getting help around the world
If you travel with your computer or need to move it to another country, you can
register for International Warranty Service. When you register with the International
Warranty Service Office, you will receive an International Warranty Service
Certificate that is honored virtually worldwide, wherever IBM or IBM resellers sell
and service IBM PC products.
3. Response time will vary depending on the number and complexity of incoming calls.
Chapter 10. Getting help, service, and information
75
Summary of Contents for Netfinity ServeRAID-4L Ultra160
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Page 15: ...Part 1 Installation and configuration Copyright IBM Corp 2000 1...
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Page 51: ...Part 2 Utility programs Copyright IBM Corp 2000 37...
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Page 69: ...Part 3 Maintenance and troubleshooting Copyright IBM Corp 2000 55...
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