IBM LTO Ultrium 4 Page 89 Installation And User Manual Download

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Index

accessible documentation 59
acclimate drive 6
adjust data rate 2
altitude specification 65
assistance, getting 55

capacity scaling 37
cleaning 40
compatibility 40
data 37
inserting 14
mid-tape recovery 15
proper handling 40
removing 15
specifications 40
Write-Protect Switch 37

Cartridge, environment 40
cartridges

types 37

Cartridges

testing 29

channel calibration 3
Class A electronic emission notice 60
Configure drive

to hub 10
to server 10
to switch 10

Connecting SAS interface 10
contamination, particulate and

gaseous 59

CRU part numbers 1
customize each data channel 3

Description of drive 1
Device drivers

installing 9

Diagnostics

clear error code log 28
copying drive dump to tape 24
disabling post error reporting 34
display error code log 28
enabling post error reporting 34
Fast Read/Write Test 32
forcing a drive dump 24
Load/Unload Test 33
RS-422 Wrap Test 26
running 9
SCSI Host Interface Wrap Test 25
selecting function 16
self-test 20
tape drive 19
test cartridge 29
Test Head 31
Write Performance Test 30

Display

SCD dot 11
single-character 11

documentation format 59
Drive

description 1
features 1
front panel 2
FRU (Field-Replaceable Unit) part

numbers 1

replacing 1
SAS rear panel 2

Drive dump

copying to tape 24
forcing 24
obtaining 52

Drive head

cleaning 16

electronic emission Class A notice 60
Encryption 3
environmental specifications 65
Error code log

Error log

errors

extraction force specification 65

Fast Read/Write Test 32
FCC Class A notice 60
Feature Switches 7
Features of drive 1
Fibre Channel interface

internal cable connection 9

Firmware

updating 35

using Fibre Channel interface 35
using FMR tape 35
using SCSI interface 35

FMR tape

create 23
unmake 27
update firmware 22

gaseous contamination 59
getting help 55

hardware service and support 56
help, getting 55

IBM Support Line 56
Insert Cartridge 29
installation 5
Installation 5

Load/Unload Test 33

Maintenance

create FMR tape 23
update firmware with FMR tape 22

Maintenance Function

selecting function 16
unmaking an FMR tape 27

Maintenance Mode

entering 18
exiting 18, 19

Media 37

inserting 14
mid-tape recovery 15
removing 15

Message codes 46

receiving 46

Mounting into enclosure 7

notes, important 58
notices 57

electronic emission 60
FCC, Class A 60

Option part numbers 1

Part numbers

CRU 1
Option 1

particulate contamination 59
physical specifications 65
Post error reporting

disabling 34
enabling 34

Power

connect to drive 8
test to drive 8

Summary of Contents for LTO Ultrium 4

Page 1: ...he maintenance information in Chapter 3 Operating the drive and in the Warranty information document that came with the drive because periodic maintenance is not covered by the IBM warranty Repairs or exchanges that result from improper maintenance might result in billable service charges ...

Page 2: ......

Page 3: ...IBM LTO Ultrium 4 Half High Tape Drive Installation and User s Guide ...

Page 4: ...ion and Environmental Notices and User Guide documents on the IBM Documentation CD and the Important Notices and Warranty information documents that come with the product Third Edition May 2011 Copyright IBM Corporation 2011 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...kt Lees voordat u dit product installeert eerst de veiligheidsvoorschriften Ennen kuin asennat tämän tuotteen lue turvaohjeet kohdasta Safety Information Avant d installer ce produit lisez les consignes de sécurité Vor der Installation dieses Produkts die Sicherheitshinweise lesen Prima di installare questo prodotto leggere le Informazioni sulla Sicurezza Les sikkerhetsinformasjonen Safety Informa...

Page 6: ...r este produto leia as Informações sobre Segurança Antes de instalar este producto lea la información de seguridad Läs säkerhetsinformationen innan du installerar den här produkten iv LTO Ultrium 4 Half High Tape Drive ...

Page 7: ... equipment when there is evidence of fire water or structural damage v Disconnect the attached power cords telecommunications systems networks and modems before you open the device covers unless instructed otherwise in the installation and configuration procedures v Connect and disconnect cables as described in the following table when installing moving or opening covers on this product or attache...

Page 8: ...s radiation exposure DANGER Some laser products contain an embedded Class 3A or Class 3B laser diode Note the following Laser radiation when open Do not stare into the beam do not view directly with optical instruments and avoid direct exposure to the beam Statement 5 CAUTION The power control button on the device and the power switch on the power supply do not turn off the electrical current supp...

Page 9: ...as the following label attached Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician Safety vii ...

Page 10: ...viii LTO Ultrium 4 Half High Tape Drive ...

Page 11: ... drive dump 24 Function Code 6 Run host interface wrap test 25 Function Code 7 Run RS 422 wrap test 26 Function Code 8 Unmake FMR tape 27 Function Code 9 Display error code log 28 Function Code A Clear error code log 28 Function Code C Insert cartridge into tape drive 29 Function Code E Test cartridge and media 29 Function Code F Write performance test 30 Function Code H Test head 31 Function Code...

Page 12: ...an Electronics and Information Technology Industries Association JEITA statement 62 Korea Communications Commission KCC statement 62 Russia Electromagnetic Interference EMI Class A statement 62 People s Republic of China Class A electronic emission statement 63 Taiwan Class A compliance statement 63 Appendix C Specifications 65 Physical specifications 65 Power specifications 65 Environmental speci...

Page 13: ...r intake area 1 6 5 Mounting holes on the drive 8 6 Inserting a cartridge into the drive 15 7 The LTO Ultrium Data Cartridge 37 8 Ultrium Data Cartridge on the left WORM Cartridge on the right 39 9 Checking for gaps in the seams of a cartridge 42 10 Tape cartridges in a Turtlecase 43 11 Double boxing tape cartridges for shipping 43 Copyright IBM Corp 2011 xi ...

Page 14: ...xii LTO Ultrium 4 Half High Tape Drive ...

Page 15: ...rtridge compatibility with Ultrium tape drives 40 7 Environmental specifications for operating storing and shipping the LTO Ultrium Tape Cartridge 44 8 Troubleshooting tips 45 9 Methods of receiving errors and messages 46 10 Error codes on the single character display 47 11 CRU and Option part numbers 54 12 Limits for particulates and gases 59 13 TapeAlert flags supported by the Ultrium Tape Drive...

Page 16: ...xiv LTO Ultrium 4 Half High Tape Drive ...

Page 17: ...mber Option part number IBM Internal Half High LTO Gen 4 SAS Tape Drive 46X5672 44E8895 IBM External Half High LTO Gen 4 SAS Drive with US line cord 95Y8007 3628L4X IBM External Half High LTO Gen 4 SAS Drive with no line cord 95Y8007 3628N4X SAS cable internal 44E8878 Mini SAS cable external 3 m x 4 plug 39R6532 US line cord 3 ft 10 A 125 V 39M5081 Drive features The drive offers the following fea...

Page 18: ...rove system performance the drive uses a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of a server With speed matching the drive operates at one of six speeds when it reads or writes the Ultrium 3 or Ultrium 4 cartridge format Native data rates are as follows v Ultrium 4 read write 30 48 66 84 103 or 120 MB per second MBps v Ultrium...

Page 19: ...cate The T10 application might validate each drive instance by checking the digital certificate of the drive Application managed encryption is supported on Windows Server 2003 Linux and Solaris Encryption requires the latest device drivers that are available for the tape drive To download the latest device drivers complete the following steps Note Changes are made periodically to the IBM website T...

Page 20: ...standards body For more information see http www sffcommittee org or ftp ftp seagate com sff SFF 8482 pdf for connector details 4 LTO Ultrium 4 Half High Tape Drive ...

Page 21: ...e remove the drive from its static protective packaging and install it directly in an enclosure without setting it down When this is not possible place the drive s packaging on a smooth level surface and place the drive on the packaging v Do not place the drive on the cover of the enclosure or on any other metal surface Installation overview The following list of steps provides a brief overview of...

Page 22: ...he drive is hotter than its operating environment the tape can stick to the drive head When the drive has cooled to the operating temperature range less than 40 C or 104 F cool the drive more quickly by applying airflow for 30 minutes Power on the drive and use a diagnostic tape to test it before inserting a tape that contains data If you are uncertain about whether the temperature of the drive is...

Page 23: ...he head the tape must be unthreaded to expose the head This forces the loader to be cycled to enable re thread During the loader cycling the back of the cartridge will temporarily extend beyond the front of the bezel Extension of the cartridge is problematic in some automation environments so you have the ability to disable this function If the head brush ERP is disabled the drive will immediately...

Page 24: ... display SCD and the status LED in Figure 2 on page 2 To ensure that the drive is receiving power watch for the following while turning on the power to the enclosure v During the power on initialization and POST Power On Self Test the SCD briefly displays 8 then becomes blank not lit when POST is complete and there are no POST errors If a POST error has been detected an error code will be displaye...

Page 25: ...nclosure and the electrical outlet 3 Power on the enclosure 4 Run one or more of the following drive diagnostics v Function Code 1 Run drive diagnostics on page 19 v Function Code 6 Run host interface wrap test on page 25 v Function Code 7 Run RS 422 wrap test on page 26 If an error code appears on the single character display SCD go to Error codes and messages on page 46 If no error appears conti...

Page 26: ...nd the server for the location of the connectors refer to the documentation for your enclosure and server 2 Run the appropriate SAS attachment verification procedure for your server Results If you want to power a device on or off while it is connected to the same bus as a drive you can do so if during the power on cycle you quiesce all devices including the drive on the bus Configure the drive to ...

Page 27: ...a drive dump is present while the drive is in Maintenance Mode a single red dot illuminates in the lower right corner of the SCD 8 To copy the dump see Function Code 5 Copy drive dump on page 24 The SCD Dot is on solid if the dump is in ROM memory The SCD Dot flashes if the dump is in FLASH memory The SCD Dot turns off when you obtain a dump by using ITDT a library command a SCSI command or Functi...

Page 28: ...ble connector A Off On Recoverable drive error6 Clean drive retry operation C 7 Off or On On7 Cleaning is required clean bit is set Clean drive as soon as possible C 7 Flashing Off Cleaning in progress Wait for cleaning to complete F 5 Off On Incorrect firmware update tape used Replace firmware update tape H Off Flashing Firmware update failed8 Retry firmware update operation J 5 Off On Incorrect ...

Page 29: ...code is in control and the firmware download should be retried The drive can be identified via an INQUIRY command and is thereby bootable while in this state 9 When the drive is in service mode the Fault LED will be on solid and the single character display will indicate the current service mode state 10 Immediately following a power on self test sequence or drive reset both LEDs all segments of t...

Page 30: ...p on page 52 Reset the drive Press and hold the unload button until the drive begins the reset procedure SCD will display random patterns and the status LED will be amber Note If a tape cartridge is loaded in the drive the drive will unload the tape Repeat the Reset the drive procedure after the tape is unloaded The drive saves a dump of the current drive state then reboots to allow communication ...

Page 31: ...ridge partially ejects grasp the cartridge and remove it Results Whenever you unload a tape cartridge the drive writes any pertinent information to the cartridge memory Mid tape recovery About this task If reset occurs while a cartridge is loaded the drive will slowly rewind the tape and eject the cartridge If a power cycle occurs while a cartridge is loaded the drive will slowly rewind the tape T...

Page 32: ...is valid for 50 uses Diagnostic and maintenance functions The drive can v Run diagnostics v Test write and read functions v Test a suspect tape cartridge v Update firmware v Perform other diagnostic and maintenance functions The drive must be in Maintenance Mode to perform these functions Attention Maintenance functions cannot be performed concurrently with read or write operations While in Mainte...

Page 33: ...artridge memory on the tape This turns the cartridge into a valid customer supplied scratch data cartridge Function Code 8 Unmake FMR tape on page 27 9 Display error code log Displays the last 10 error codes one at a time the codes are ordered the most recent is presented first and the oldest tenth is presented last Function Code 9 Display error code log on page 28 A Clear error code log Erases th...

Page 34: ...drive will not be placed in maintenance mode To continue placing the drive in Maintenance Mode perform the preceding step Results Maintenance functions cannot be performed concurrently with read or write operations While in Maintenance Mode the drive does not receive SCSI commands from the server If a drive dump is present while the drive is in Maintenance Mode a single red dot illuminates in the ...

Page 35: ... see Exiting Maintenance Mode on page 18 Results The drive exits Maintenance Mode automatically after it completes a maintenance function or after 10 minutes if no action has occurred Function Code 1 Run drive diagnostics About this task Approximate Run Time 20 minutes per loop Total Number of Loops 10 Function Code 1 runs tests that determine whether the drive can properly load and unload cartrid...

Page 36: ...detected the diagnostic will exit Maintenance Mode 0 temporarily appears in the SCD and the drive returns to Operational Mode SCD blank Green Ready Activity status LED ON and the Amber Fault status LED is OFF v If an error is detected the Fault status LED flashes amber and the drive posts an error code to the SCD To determine the error locate the code in Error codes and messages on page 46 To clea...

Page 37: ...the drive head v Drive Failure When a drive problem is detected the cartridge will remain loaded the yellow Fault LED will flash and 5 is displayed v Media Failure When a media problem is detected the cartridge will remain loaded inside the drive the yellow Fault LED will remain on and 7 is displayed Repeat the self test using another tape cartridge and replace the defective media v Incorrect Cart...

Page 38: ...ce the drive in Maintenance Mode For instructions see Entering Maintenance Mode on page 18 2 Press the unload button once per second until 8 appears in the SCD If you cycle past the desired code press the unload button once per second until the code reappears 3 Press and hold the unload button for three or more seconds then release it to select the function The SCD changes to a flashing C 4 Insert...

Page 39: ...en 1 WORM media or non FMR cartridge error code 7 appears in the SCD and the amber Fault status LED flashes If you inserted a write protected cartridge or the media has read only compatibility e g Gen2 media error code P appears in the SCD Press the unload button The tape drive unloads the cartridge and exits Maintenance Mode after the cartridge is removed Procedure 1 Place the drive in Maintenanc...

Page 40: ...5 Copy drive dump Note You can also force a drive dump when the tape drive is in normal operating mode Simply press and hold the unload button for ten seconds This causes the drive to reboot Function Code 5 Copy drive dump About this task Function Code 5 copies data from a drive dump captured in Function Code 4 to the beginning of a scratch blank data cartridge Attention For this function insert o...

Page 41: ...l change to a flashing 5 while the procedure is being performed After the procedure is completed the drive will exit Maintenance Mode If you selected 5 1 the SCD will change to a flashing C indicating that a data cartridge is to be inserted 6 Insert a scratch blank data cartridge that is not write protected If you do not insert a blank data cartridge the tape drive will exit Maintenance Mode The S...

Page 42: ...oad button once per second until the code reappears 6 The SCD will display a flashing 6 during the test v If no error is detected the diagnostic will exit Maintenance Mode 0 temporarily appears in the SCD and the drive returns to Operational Mode SCD blank Green Ready Activity status LED ON and the Amber Fault status LED is OFF v If an error is detected the Fault status LED flashes amber and the d...

Page 43: ... field microcode replacement FMR data and rewrites the cartridge memory on the tape This converts the cartridge into a valid scratch blank data cartridge Procedure 1 Place the drive in Maintenance Mode For instructions see Entering Maintenance Mode on page 18 2 Press the unload button once per second until 8 appears in the SCD If you cycle past the desired code press the unload button once per sec...

Page 44: ...ive in Maintenance Mode For instructions see Entering Maintenance Mode on page 18 2 Press the unload button once per second until 9 appears in the SCD If you cycle past the desired code press the unload button once per second until the code reappears 3 Press and hold the unload button for three or more seconds then release it to view the most recent error code 4 Press the unload button again to vi...

Page 45: ... rewind the tape and unload the cartridge Attention When you perform this test data on the suspect tape will be overwritten Note If you inserted an invalid tape cartridge e g Gen 1 WORM media or non FMR cartridge error code 7 appears in the SCD and the amber Fault status LED flashes If you inserted a write protected cartridge or the media has read only compatibility e g Gen2 media error code P app...

Page 46: ...for the drive to rewind the tape and unload the cartridge Attention For this test insert only a scratch blank data cartridge or a cartridge that might be overwritten During the test the drive overwrites the data on the cartridge Note If you inserted an invalid tape cartridge e g Gen 1 WORM media or non FMR cartridge error code 7 appears in the SCD and the amber Fault status LED flashes If you inse...

Page 47: ...tests to ensure that the tape drive head and tape carriage mechanics work correctly Record the time it takes for the test to complete Compare the recorded time with the approximate run time If the test runs successfully but the execution time is significantly longer than the approximate run time run Function Code F Write performance test on page 30 If the Write Performance Test fails replace the m...

Page 48: ...10 seconds Function Code J Fast read write test About this task Approximate Run Time 5 minutes per loop Total Number of Loops 10 Function Code J performs tests to ensure that the drive can read from and write to tape Record the time it takes for the test to complete Compare the recorded time with the approximate run time If the test runs successfully but the execution time is significantly longer ...

Page 49: ...lashes amber and the drive posts an error code to the SCD To determine the error locate the code in Error codes and messages on page 46 To clear the error either turn the power off and then on again or reboot the drive by pressing and holding the unload button for 10 seconds Function Code L Load unload test About this task Approximate Run Time 15 seconds per loop Total Number of Loops 10 Function ...

Page 50: ...eporting enabled This selection is normally used as a request from support personnel Procedure 1 Place the drive in Maintenance Mode For instructions see Entering Maintenance Mode on page 18 2 Press the unload button once per second until either P or U appears in the SCD P or U will appear in the SCD to indicate the current setting for Post Error Reporting If you cycle past the desired code press ...

Page 51: ...aintenance Mode refer to Exiting Maintenance Mode on page 18 Updating firmware Attention When updating firmware do not power off the drive until the update is complete or the firmware might be lost It is the customer s responsibility to ensure that this drive has the latest firmware To download the latest firmware updates complete the following steps Note Changes are made periodically to the IBM w...

Page 52: ...ype e g LTO Gen4 and host interface e g SCSI SAS fibre channel 2 Update the drive firmware see Function Code 2 Update drive firmware from FMR tape on page 22 After updating the drive firmware the FMR tape can be used as a data cartridge by using the Unmake FMR Tape function see Function Code 8 Unmake FMR tape on page 27 36 LTO Ultrium 4 Half High Tape Drive ...

Page 53: ... The head can then read or write data from or to the tape 4 Write protect switch Prevents data from being written to the tape cartridge For more information see Write protect switch on page 38 5 Label area Provides a location to place a label 6 Insertion guide A large notched area that prevents the cartridge from being inserted incorrectly Types of cartridges Ultrium media is available in the foll...

Page 54: ...ion about the cartridge use The LTO CM enhances the efficiency of the cartridge For example the LTO CM stores the end of data location which when the next time this cartridge is inserted and the WRITE command is issued enables the drive to quickly locate the recording area and begin recording The LTO CM also aids in determining the reliability of the cartridge by storing data about its age how man...

Page 55: ...the beginning of the tape to near the end of the tape The head then repositions to the next set of tracks for the return pass This process continues until all tracks are written and the cartridge is full or until all data is written Data security on WORM media Certain built in security measures help ensure that the data written on a WORM cartridge does not become compromised for example v The form...

Page 56: ...will automatically eject an expired cleaning cartridge IBM cleaning cartridges are valid for 50 uses The cartridge s LTO CM chip tracks the number of times that the cartridge is used Cartridge compatibility Table 6 Ultrium cartridge compatibility with Ultrium tape drives Tape Drive LTO Ultrium Data Cartridges 800 GB Ultrium 4 400 GB Ultrium 3 200 GB Ultrium 2 100 GB Ultrium 1 Ultrium 4 Read Write ...

Page 57: ...eater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recorded data or make the blank cartridge unusable v Maintain the conditions that are described in Table 7 on page 44 Perform a thorough inspection After purchasing a cartridge and before using it perform the follow...

Page 58: ... edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge v Do not stack more than six cartridges v Do not degauss a cartridge that you intend to reuse Degaussing makes the tape unusable Ensure proper packaging v When shipping a cartridge use the original or better packaging v Always ship or ...

Page 59: ...ow it to move around Double box the cartridge place it inside a box then place that box inside the shipping box and add padding between the two boxes Environmental and shipping specifications for tape cartridges Before you use a tape cartridge acclimate it to the operating environment to prevent condensation in the drive the time will vary depending on the environmental extremes to which the cartr...

Page 60: ...e temperature in excess of 52 C might cause permanent tape damage Disposing of tape cartridges Under the current rules of the U S Environmental Protection Agency EPA regulation 40CFR261 the LTO Ultrium Tape Cartridge is classified as non hazardous waste As such it can be disposed of in the same way as normal office trash These regulations are amended from time to time and you should review them at...

Page 61: ...dge v The tape cartridge was inserted incorrectly To properly insert a cartridge see Inserting a tape cartridge on page 14 v The tape cartridge might be an invalid media type or the cartridge might be defective Check that the cartridge is a valid media type see Types of cartridges on page 37 Insert another valid tape cartridge If the problem exists for multiple valid cartridges power cycle or rebo...

Page 62: ...ng errors and messages Source of error or message display Corrective action The enclosure display if the drive is enclosed in a library or autoloader Refer to the documentation for the enclosure The drive SCD and the Fault status LED flashes amber See Error codes and messages To determine the meaning of status LED activity see Status LED on page 11 The drive SCD and the Fault status LED is solid a...

Page 63: ...ng actions 1 Ensure that the power connector is properly seated 2 Ensure that the proper dc voltages are being applied within the tolerances allowed see Appendix C Specifications on page 65 3 If the proper voltages are not being applied service the power supply 4 If the proper voltages are being applied power off on the tape drive to see if the problem repeats 5 Replace the tape drive if the probl...

Page 64: ...cannot isolate the error to faulty hardware or to the tape cartridge Ensure the tape cartridge is the correct media type v Ultrium 1 tape cartridges are not supported in the Ultrium 4 Half High Tape Drive v Drive will not accept an expired Cleaning Cartridge v Drive will not accept a WORM cartridge when running diagnostic tests in Maintenance Mode v Drive will not write over existing datasets on a...

Page 65: ...eration fails discard the defective cartridge If the operation succeeds insert a scratch data cartridge into the first unit and run Function Code 1 Run drive diagnostics on page 19 If the diagnostic fails replace the tape drive If the diagnostic succeeds the error was temporary v If another tape drive is not available insert a scratch data cartridge into the unit and run Function Code 1 Run drive ...

Page 66: ...c data on the suspect tape is overwritten Use only a scratch data cartridge to run the test v If the diagnostic fails replace the media v If the diagnostic succeeds clean the drive head see Cleaning the drive head on page 16 and run Function Code 1 Run drive diagnostics on page 19 If the drive diagnostic fails replace the drive If the drive diagnostic succeeds perform the operation that produced t...

Page 67: ...the test runs successfully but the execution time is significantly longer than the approximate run time run Function Code F Write performance test on page 30 If the Write Performance Test fails replace the media If the drive diagnostics run successfully perform the operation that produced the initial drive error 3 If the problem persists replace the drive If it is not possible to run the tape cart...

Page 68: ...ng POST or diagnostics replace the drive The error code clears with the first attempted write read after the encryption key is changed or when the drive is placed in Maintenance Mode P Write operation to a write protected cartridge has been attempted this includes any attempt to overwrite a WORM protected tape Ensure the tape cartridge is the correct media type Writes to Ultrium 2 tape cartridges ...

Page 69: ...cent error codes which appear one at a time on the single character display SCD To view the drive error log Procedure 1 Make sure that no cartridge is in the drive 2 Within two seconds press the unload button three times The status LED becomes solid amber which means that the drive is in Maintenance Mode 3 Press the unload button once per second until 9 appears in the SCD 4 Press and hold the unlo...

Page 70: ...nent follow all packaging instructions and use any packaging materials for shipping that are supplied to you The following table lists the replaceable components Table 11 CRU and Option part numbers Description CRU part number Option part number IBM Internal Half High LTO Gen 4 SAS Tape Drive 46X5672 44E8895 IBM External Half High LTO Gen 4 SAS Drive with US line cord 95Y8007 3628L4X IBM External ...

Page 71: ... by following the troubleshooting procedures that IBM provides in the online help or in the documentation that is provided with your IBM product The documentation that comes with IBM systems also describes the diagnostic tests that you can perform Most systems operating systems and programs come with documentation that contains troubleshooting procedures and explanations of error messages and erro...

Page 72: ...n your country or region see http www ibm com services supline products For more information about Support Line and other IBM services see http www ibm com services or see http www ibm com planetwide for support telephone numbers In the U S and Canada call 1 800 IBM SERV 1 800 426 7378 Hardware service and support You can receive hardware service through your IBM reseller or IBM Services To locate...

Page 73: ...ICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographic...

Page 74: ... drive capacity or communications volume MB stands for 1 000 000 bytes and GB stands for 1 000 000 000 bytes Total user accessible capacity can vary depending on operating environments Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM ...

Page 75: ...taminant Limits Particulate v The room air must be continuously filtered with 40 atmospheric dust spot efficiency MERV 9 according to ASHRAE Standard 52 21 v Air that enters a data center must be filtered to 99 97 efficiency or greater using high efficiency particulate air HEPA filters that meet MIL STD 282 v The deliquescent relative humidity of the particulate contamination must be more than 60 ...

Page 76: ...ded cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received includin...

Page 77: ...Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der IBM verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der IBM gesteckt eingebaut werden EN 55022 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk Störungen verursachen ...

Page 78: ...estic environment radio interference may occur in which case the user may be required to take corrective actions Japan Electronics and Information Technology Industries Association JEITA statement Japanese Electronics and Information Technology Industries Association JEITA Confirmed Harmonics Guideline products less than or equal to 20 A per phase Korea Communications Commission KCC statement Plea...

Page 79: ...People s Republic of China Class A electronic emission statement Taiwan Class A compliance statement Appendix B Notices 63 ...

Page 80: ...64 LTO Ultrium 4 Half High Tape Drive ...

Page 81: ...ing and writing at 4 1 m s 22 0 W Environmental specifications Environmental factor Operating Storage Shipping Drive temperature 10 C to 40 C 50 F to 104 F 40 C to 60 C 40 F to 140 F 40 C to 60 C 40 F to 140 F Relative humidity 20 to 80 26 C wet bulb maximum 10 to 90 noncondensing 10 to 90 noncondensing Drive temperature and relative humidity are measured in front of the bezel near the air intake ...

Page 82: ...66 LTO Ultrium 4 Half High Tape Drive ...

Page 83: ...ption Action Required 3 Hard error Yes Set for any unrecoverable read write or positioning error This flag is set in conjunction with flags 4 5 or 6 See the Action Required column for Flag Number 4 5 or 6 in this table 4 Media Yes Set for any unrecoverable read write or positioning error that is due to a faulty tape cartridge Replace the tape cartridge 5 Read failure Yes Set for any unrecoverable ...

Page 84: ...the tape directory in the cartridge memory has been corrupted Re read all data from the tape to rebuild the tape directory 20 Clean now No Set when the tape drive detects that it needs cleaning Clean the tape drive 21 Clean periodic No Set when the drive detects that it needs routine cleaning Clean the tape drive as soon as possible The drive can continue to operate but you should clean the drive ...

Page 85: ...e voltage limits Contact Technical Support 39 Diagnostics required No Set when the drive detects a failure that requires diagnostics for isolation Contact Technical Support 51 Tape directory invalid at unload No Set when the tape directory on the tape cartridge that was previously unloaded is corrupted The file search performance is degraded Use your backup software to rebuild the tape directory b...

Page 86: ... A damaged tape that cannot be loaded in the drive Take this action if the tape cartridge will not load in the drive 1 Remove the tape cartridge from the library and inspect it for damage If damaged discard it 2 Try another cartridge in that tape drive If it still fails replace the drive sled Take this action if the tape is stuck in the drive 1 Attempt to unload the tape from the drive using the h...

Page 87: ... from the drive 1 If possible manually remove the tape cartridge from the drive and inspect it for damage If damaged discard it 2 Try removing the drive sled and replacing it This will cause the drive sled to reboot A reboot should cause the tape cartridge to rewind and unload if possible If the cartridge unloads remove it from the library and inspect it If damaged discard it Take this action if t...

Page 88: ...72 LTO Ultrium 4 Half High Tape Drive ...

Page 89: ...umbers 1 replacing 1 SAS rear panel 2 Drive dump copying to tape 24 forcing 24 obtaining 52 Drive head cleaning 16 E electronic emission Class A notice 60 Encryption 3 environmental specifications 65 Error code log clear 28 display 28 Error codes 46 receiving 46 Error log viewing 53 errors WORM media 39 extraction force specification 65 F Fast Read Write Test 32 FCC Class A notice 60 Feature Switc...

Page 90: ...r 65 speed matching 2 Status LED 11 support website 55 Switches feature 7 T TapeAlert Flags for drives 67 telephone numbers 56 Test Drive Head 31 trademarks 57 Troubleshooting 45 U United States electronic emission Class A notice 60 United States FCC Class A notice 60 Unload Button 13 Unpacking shipment 5 Updating firmware 35 using Fibre Channel interface 35 using FMR tape 35 using SCSI interface ...

Page 91: ......

Page 92: ... Part Number 60Y1485 Printed in USA 1P P N 60Y1485 ...

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