IBM IntelliStation M Pro 6218, Problem Determination And Service Manual

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ServeRAID error codes
In the following error codes, x can be any number or letter.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing,” on page 65 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
1xxx A microcode checksum error occurred.
1. Reseat the ServeRAID controller.
2. Replace the ServeRAID controller.
2xxx A code DRAM error occurred.
1. Install the download jumpers, flash the latest
level of BIOS code and firmware for the
controller. Then, remove the jumpers.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
3000-31xx A code DRAM error occurred.
1. Install the download jumpers, flash the latest
level of BIOS code and firmware for the
controller. Then, remove the jumpers.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
3200 A code DRAM error occurred.
1. Install the download jumpers, flash the latest
level of BIOS code and firmware for the
controller. Then, remove the jumpers.
2. Reseat the ServeRAID controller.
3. Replace the ServeRAID controller.
3300 A ServeRAID-8i controller error
occurred.
Install the ServeRAID-8i controller in an
extended PCI expansion slot. See the
documentation that comes with the computer
and the ServeRAID controller documentation for
more information.
3E20 A ServeRAID-8i controller error
occurred.
1. Remove the ServeRAID-8i controller from its
slot and install it in the proper PCI-X option
slot.
2. Make sure that the ServeRAID-8i controller is
supported in this computer.
3. Replace the ServeRAID-8i controller.
4. (Trained service technician only) Replace the
system board.
3E2x A ServeRAID-8i controller error
occurred.
1. Reseat the ServeRAID controller.
2. Flash the latest level of BIOS code and
firmware for the controller.
3. Replace the ServeRAID-8i controller.
4. Integrated RAID controller on computer.
Chapter 2. Diagnostics
59