IBM eserver xSeries 440, Troubleshooting Manual

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xSeries 440:Troubleshooting Guide
Error logs
The POST error log contains the three most recent error codes and messages that the
system generated during POST. The System Error log contains all messages issued
during POST and all system status messages from the service processor.
You can view the contents of the System Error log from the Configuration/Setup Utility
program or from the diagnostic programs:
• Start the Configuration/Setup Utility program; then, select Error Logs from the
main menu. See "Using the Configuration/Setup Utility program" in the User’s
Guide on the IBM Documentation CD.
• Start the diagnostic programs; select Hardware Info from the top of the diagnostic
programs screen; select System Error Log from the list that appears; then, follow
the instructions on the screen. See “Starting the diagnostic programs” on page 33
for more information.
Identifying problems using the Light Path Diagnostics feature
If the system-error light in the operator information panel on the front of the server is
on, one or more lights inside the server might be on. Use the Light Path Diagnostics
panel to identify the type of error that occurred.
You can use the Light Path Diagnostics feature in your server to quickly identify the
type of system error that occurred. The Light Path Diagnostics panel is located inside
the Light Path Diagnostics drawer, located on the front right of the server. To access
the Light Path Diagnostic panel, press on the front of the Light Path Diagnostics
drawer, the Light Path Diagnostic panel will be exposed. For light locations, see “Light
Path Diagnostics panel” on page 27.
Your server is designed so that lights that are illuminated when the server is on, can
be illuminated again without ac power after you remove the cover. This feature helps
you isolate the problem if an error causes the server to shut down. See “Light Path
Diagnostics table” on page 27.
Important: You have up to 12 hours to use the Light Path Diagnostics lights after ac
power has been removed from the server. After 12 hours, you must power on the
I 9990305 POST could not find an operating system.
Note: Install an operating system. If you have already installed the operating system, check the
drive startup sequence. If the drive sequence is correct, run the diagnostic tests to verify
that the hard disk drive is functioning correctly. If there is a problem with the hard disk drive
(such as a bad sector), you might need to reinstall the operating system.
If you cannot reinstall the operating system, call for service.
I9990650 AC power has been restored.
Note: No action is required. This message appears each time ac power is restored to the server
after an ac power loss.
Other Numbers POST found an error.
Note: Follow the instructions on the screen.
Table 2. POST error messages (continued)
POST message Description