IBM Eserver pSeries 670 User Manual Download Page 146

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Step 6

The diagnostics loaded correctly.

Go to “Problem Determination Using the Standalone or Online Diagnostics” on
page 121.

Step 7

There is a problem with the keyboard.

Go to the problem-determination documentation for this type of terminal. For more
information, refer to the

Hardware Management Console for pSeries Maintenance

Guide.

130

Eserver

pSeries 670 User’s Guide

Summary of Contents for Eserver pSeries 670

Page 1: ...pSeries 670 User s Guide SA38 0614 00 ERserver IBM...

Page 2: ......

Page 3: ...pSeries 670 User s Guide SA38 0614 00 ERserver IBM...

Page 4: ...s to Information Development Department H6DS 905 6C006 11400 Burnet Road Austin Texas 78758 3493 To send comments electronically use this commercial internet address aix6kpub austin ibm com Any inform...

Page 5: ...r on Methods 7 Powering the Server On and Off 7 Powering On the Processor Subsystem using the HMC 8 Powering Off the Processor Subsystem Using the HMC 8 Graphics Console Support 8 Reading the Operator...

Page 6: ...ration CPU Gard 49 Service Processor System Monitoring Surveillance 50 System Firmware Surveillance 50 Operating System Surveillance 51 Call Out Call Home 52 Console Mirroring 53 System Configuration...

Page 7: ...uration 80 Client Configuration and Booting Standalone Diagnostics from the NIM Server 81 Chapter 6 Introducing Tasks and Service Aids 83 Tasks 84 Add Resource to Resource List 85 AIX Shell Prompt 85...

Page 8: ...Hot Plug Manager 105 SCSI Hot Swap Manager 107 RAID Hot Plug Devices 108 Local Area Network Analyzer 108 Log Repair Action 109 Periodic Diagnostics 109 PCI RAID Physical Disk Identify 109 Process Sup...

Page 9: ...Appendix B Environmental Notices 135 Product Recycling and Disposal 135 Environmental Design 135 Acoustical Noise Emissions 136 Declared Acoustical Noise Emissions 136 Appendix C Notices 137 Appendix...

Page 10: ...e modem_m1 cfg 154 Sample File modem_z cfg 157 Sample File modem_z0 cfg 160 Sample File modem_f cfg 163 Sample File modem_f0 cfg 166 Sample File modem_f1 cfg 169 Index 173 viii Eserver pSeries 670 Use...

Page 11: ...ectly wired could place hazardous voltage on metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired an...

Page 12: ...certification numbers and approval information CAUTION All IBM laser modules are designed so that there is never any human access to laser radiation above a class 1 level during normal operation user...

Page 13: ...ges or component failures must verify the accuracy of operations performed and data saved or transmitted by the system at or near the time of the outage or failure In addition users must establish pro...

Page 14: ...xii Eserver pSeries 670 User s Guide...

Page 15: ...the development and manufacturing of this product Online Publications IBM Eserver pSeries publications are available online To access the online books visit our Web site at http www ibm com servers e...

Page 16: ...8 0516 contains information about adapters devices and cables for your server This manual is intended to supplement the service information found in the Diagnostic Information for Multiple Bus Systems...

Page 17: ...tery Feature drawers 1 2 4 3 5 6 7 8 1 Hardware Management Console for pSeries 6 7040 Model 61D I O Subsystem 2 7040 Model 61R Bulk Power Subsystem Redundant 7040 Model 61R Bulk Power Subsystem is pla...

Page 18: ...up to two processor modules up to 8 L3 cache modules up to 2 I O books up to 4 memory books and cooling blowers The processor subsystem drawer also contains the power subsystem components used in the...

Page 19: ...or you can choose to run multiple partitions Partition Profiles A profile defines a configuration setup for a managed system or partition The HMC allows you to create multiple profiles for each manag...

Page 20: ...ion Logical Partitions Logical partitions are user defined system resource divisions Users determine the number of processors memory and I O that a logical partition can have when active Affinity Part...

Page 21: ...For more detail on partitions see the Hardware Management Console for pSeries Operations Guide order number SA38 0603 Chapter 1 Introducing the Eserver pSeries 670 5...

Page 22: ...6 Eserver pSeries 670 User s Guide...

Page 23: ...particular window You can have up to 16 virtual terminal windows All the tasks you need to maintain the interface the underlying operating system and the HMC application code are available by using th...

Page 24: ...rtition Management icon under the HMC hostname to select your preferred partition environment The Contents area now lists the processor subsystem as available as a managed system If you have only one...

Page 25: ...ts with an eight digit error code displayed in the upper row of the operator panel display starting in the leftmost position This eight digit error code identifies the error For a listing of the error...

Page 26: ...Memory test Keyboard Initialize the keyboard and mouse The time period for pressing a key to access the System Management Services or to initiate a service mode boot is now open See POST Keys for mor...

Page 27: ...ore the last word speaker displays during startup After you press the 8 key the remaining POST indicators display until initialization completes When initialization and POST are complete the open firm...

Page 28: ...12 Eserver pSeries 670 User s Guide...

Page 29: ...itions within the system The service processor is controlled by firmware and does not require the AIX operating system to be operational to perform its tasks The service processor menus allow you to c...

Page 30: ...essor menus can be accessed remotely as follows 1 With the system powered off call in from a remote terminal 2 The service processor detects ring indicate and prompts you for a password if one is set...

Page 31: ...System Boot 5 Read Service Processor Error Logs 6 Read System POST Errors 99 Exit from Menus 0 v Power on System Allows the user to start the system using the current virtual terminal window as the a...

Page 32: ...codes are listed from top latest to bottom oldest This information is not stored in nonvolatile storage If the system is powered off using the power on button on the operator panel this information is...

Page 33: ...en to your server during setup You need the firmware version for reference when you either update or repair the functions of your service processor The system name an optional field is the name that y...

Page 34: ...et System Name 99 Exit from Menus 0 v Service Processor Setup Menu See Service Processor Setup Menu on page 19 for more information v System Power Control Menu See System Power Control Menu on page 25...

Page 35: ...ly Enabled 4 Start Talk Mode 5 OS Surveillance Setup Menu Not supported In LPAR mode 6 Reset Service Processor 7 Reprogram Flash EPROM Menu 8 Serial Port Snoop Setup Menu Not supported In LPAR mode 9...

Page 36: ...ached by someone entering passwords at the server the service processor commands the server to resume the initial program load IPL This action is taken based on the assumption that the server is in an...

Page 37: ...r sends information to all serial ports The serial port from which console mirroring is enabled is referred to as the active port The mirror port is determined when keyboard input is detected from one...

Page 38: ...sor System Monitoring Surveillance on page 50 for more information about surveillance v Reset Service Processor If this option is selected entering Y causes the service processor to reboot v Reprogram...

Page 39: ...ooted to AIX whenever the reset string is typed on the main console the system uses the service processor reboot policy to restart Because pressing Enter after the reset string is not required make su...

Page 40: ...Never Selecting this option will set the scan log dump policy to Not Applicable 3 Always Selecting this option will set the scan log dump policy to Currently Checkstop Hardware Abbreviated this is the...

Page 41: ...System Boot Currently Enabled 7 Boot Mode Menu 98 Return to Previous Menu 99 Exit from Menus 0 v Enable Disable Unattended Start Mode Use this option to instruct the service processor to restore the...

Page 42: ...ower on is enabled and call in is already enabled you will be asked to confirm your choice Refer to the message displayed on your screen If the ring indicate power on setting is changed you must selec...

Page 43: ...s specified Entry values equal to or greater than 0 are valid Only successive failed reboot restart attempts are counted Use OS Defined restart policy Allows the service processor whether to react in...

Page 44: ...e to a system fault and you are running a full system partition you can enable the service processor to call out and report the event This option can be valuable if the number of these events becomes...

Page 45: ...s SMS Menu Service Mode Boot from Saved List This selection causes the system to perform a service mode boot using the service mode boot list saved in NVRAM If the system boots AIX from the disk drive...

Page 46: ...number of the boot progress indicators which may include service processor checkpoints IPL checkpoints or AIX configuration codes from the previous system boot This information can be useful in diagn...

Page 47: ...by system 6 5 3 5 00 Deconfigured by system 7 6 3 6 00 Configured by system 8 7 3 7 00 Configured by system 98 Return to Previous Menu 0 Note This table is built from vital product data collected duri...

Page 48: ...sor is taken offline again because of its history of failures Note The processor numbering scheme used by the service processor is different from the numbering scheme used by AIX Consult the AIX docum...

Page 49: ...2 Run time non recoverable failure 3 Run time recoverable failure 4 Group integrity failure 5 Non repeat gardable error The resource may be reconfigured on the next boot An error status of 00 for exam...

Page 50: ...30 seconds Change I O Type Use this option to change the I O type of the primary I O book after a service action or configuration change if the I O type is incorrect If this option is chosen you will...

Page 51: ...rawer fault identify LED is located on the front of each I O subsystem Language Selection Menu The service processor menus and messages are available in various languages This menu allows selecting la...

Page 52: ...Menu 3 Serial Port Speed Setup Menu 4 Telephone Number Setup Menu 5 Call Out Policy Setup Menu 6 Customer Account Setup Menu 7 Call Out Test Not supported in LPAR mode 98 Return to Previous Menu 99 E...

Page 53: ...ports with modems make your selections one port at a time Modem Configuration Menu Port 1 Modem Configuration File Name Port 2 Modem Configuration File Name To make changes First select the port and...

Page 54: ...ed Not Supported In LPAR mode 2 Serial Port 2 Call Out Currently Disabled Not Supported In LPAR mode 3 Serial Port 1 Call In Currently Disabled 4 Serial Port 2 Call In Currently Disabled 98 Return to...

Page 55: ...t Speed Setup Menu 1 Serial Port 1 Speed Currently 9600 2 Serial Port 2 Speed Currently 9600 98 Return to Previous Menu 0 A serial port speed of 9600 baud or higher is recommended The following are va...

Page 56: ...hone numbers for reporting a system failure Telephone Number Setup Menu 1 Service Center Telephone Number Currently Unassigned 2 Customer Administration Center Telephone Number Currently Unassigned 3...

Page 57: ...number for a numeric pager carried by someone who responds to problem calls from your server Contact your administration center representative for the correct telephone number to enter For test purpos...

Page 58: ...tops at the first successful call out to one of the following numbers in the order listed 1 Service Center 2 Customer Administrative Center 3 Pager If call out policy is set to all the service process...

Page 59: ...e provider does not use RETAIN Call out Test Call out test is disabled in partitioned systems Service Processor Parameters in Service Mode Full System Partition When the system is in service mode the...

Page 60: ...ed start mode refer to Enable Disable Unattended Start Mode on page 25 The service processor can be enabled to recover from the loss of ac power see Enable Disable Unattended Power On Mode in the SYST...

Page 61: ...for details on setting the timer Note If an ac power loss exceeding the hold up time of any optional IBFs is in progress when the timed power on attempt occurs the server cannot power on when ac power...

Page 62: ...in the Reboot Restart Policy Setup Menu Failure During Normal System Operation When the boot process completes and control transfers to the operating system OS the service processor can monitor opera...

Page 63: ...causes the service processor to refer to the OS Automatic Restart Policy setting and take action the same action the operating system would take if it could have responded to the problem causing the r...

Page 64: ...Defined restart policy Service Processor Enable supplemental restart policy System response None No No1 None No Yes Restarts None Yes1 No1 None Yes1 Yes Restarts False2 No No1 False2 No Yes Restarts...

Page 65: ...ory book is deconfigured the processor or memory book remains offline for subsequent reboots until it is replaced or repeat gard is disabled The repeat gard function also provides the user with the op...

Page 66: ...s automatically enabled during system power on It cannot be disabled by the user and the surveillance interval and surveillance delay cannot be changed by the user If the service processor detects no...

Page 67: ...imeout v Surveillance delay The length of time to wait from the time the operating system is started to when the first heartbeat is expected Surveillance does not take effect until the next time the o...

Page 68: ...v Enable call out for the serial port where the modem is connected v Enter the modem configuration file name v Set up site specific parameters phone numbers for call out call out policy number of cal...

Page 69: ...t 3 S3 Remote attachment through modem is supported on serial port 1 S1 and serial port 2 S2 System Configuration The following describes the configuration for console mirroring v Service processor v...

Page 70: ...ersal time UTC which is also referred to as Greenwich mean time GMT AIX error logs have additional information available and can time stamp with local time Entering an error number provides nine words...

Page 71: ...ress Indicator Log B0FF 0539 17 0538 17 0539 17 0538 17 0539 17 0581 0538 17 0539 12 0538 12 0539 0821 01 K1 00 0539 0728 01 R1 00 00 0539 0664 40 60 00 1 0 0539 0777 U1 5 P1 I14 E1 0539 0742 U1 5 P1...

Page 72: ...completed The pre standby phase components are v Service Processor Initialization service processor performs any necessary hardware and software initialization v Service Processor POST service proces...

Page 73: ...ther the general user password or privileged user password Service processor menus are available on ASCII terminals attached to the serial ports on the primary I O book and on terminal emulators On HM...

Page 74: ...forms during steady state execution of the operating system v Environmental Monitoring The service processor monitors voltages temperatures and fan speeds on some servers v Responding to System Proces...

Page 75: ...Management Console for pSeries HMC to restart the partition For a full system partition restart the system 2 For a partitioned system watch the virtual terminal window on the HMC For a full system pa...

Page 76: ...the service processor or system management services menus After the password is set both the service processor and system management services automatically use the same password The password is limite...

Page 77: ...01 06 30 02 15 35 25a80011 U1 18 P1 H2 Q1 Entry 2 01 07 01 03 18 36 20300026 U1 18 p1 H2 Q1 C Clear Error Log X Exit Log Note The time stamp in this error log is coordinated universal time UTC which...

Page 78: ...specify the network parameters as shown in the following screen Network Parameters 1 IP Parameters 2 Adapter Parameters 3 Ping X Exit Note Some applications may require that IP addresses contain lead...

Page 79: ...r IP Address 9 3 146 171 3 Gateway IP Address 0 0 0 0 4 Subnet Mask 255 255 255 0 X Exit To set an address using this menu do the following 1 Type the number of the selection 1 2 3 or 4 2 Enter the ad...

Page 80: ...you make this selection Adapter Parameters Device Slot Hardware Address 1 Gigabit Ethernet 4 U1 9 P1 I4 E1 0004ac7c0135 2 token ring 5 U1 9 P1 I5 T1 0020357a9105 3 ethernet 8 U1 9 P1 I8 E1 0060949d7ac...

Page 81: ...60949d7ac5 4 ethernet 2 U1 9 P2 I2 E1 0004ac5e692b 5 token ring 3 U1 5 P1 I3 T1 0004ac634e38 X Exit PRESS ENTER AFTER MAKING A SELECTION After determining which adapter to use to ping the remote syste...

Page 82: ...em no longer boots after setting this value access this utility again and increase the value It is also possible that adding disk drives can cause similar symptoms Changing this value changes the surg...

Page 83: ...System Installed this indicates that information in nonvolatile storage could have been lost as would happen if the battery had been removed To re create this value run the bootlist command under AIX...

Page 84: ...e operating system is that device the name of the operating system displays Select Boot Devices Attention In a partitioned system only those devices from which an operating system can be booted that a...

Page 85: ...boot list The following is an example of this screen Current Boot Sequence 1 Diskette 2 SCSI CD ROM id 1 loc U1 9 P1 I1 Z1 A1 3 SCSI 9100 MB Harddisk id 5 loc U1 9 P1 I1 Z1 A5 4 Ethernet loc U1 9 P1...

Page 86: ...evice Selecting any of the Configure Boot Device options displays a screen similar to the following Configure Nth Boot Device Device Current Device Number Position Name 1 1 Diskette 2 4 Ethernet loc U...

Page 87: ...your system or your virtual terminal window must support the ISO 8859 character set OK Prompt This option is for service personnel only to obtain additional debug information It provides access to th...

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Page 89: ...in analyzing the problem The AIX error log and certain SMIT functions are only available when diagnostics are run from the disk drive Consider the following items before using the diagnostics v Stand...

Page 90: ...ce Mode The terminal type is reset to dumb the Diagnostic Operating Instruction panel displays and you are required to go through the DEFINE TERMINAL process again Running Online Diagnostics Consider...

Page 91: ...stics in Service Mode To run the online diagnostics in service mode from the boot hard disk do the following 1 From the HMC select the Partition Manager 2 Right click on the mouse and select Open Term...

Page 92: ...resource is being used in normal operation For example this test could test one port of a multiport device while the other ports are being used in normal operation v The full test level requires the d...

Page 93: ...the diagnostic controller is loaded follow the normal diagnostic instructions The AIX Documentation library is available at the following Web address http www ibm com servers aix library Select Techni...

Page 94: ...nu on the service processor main menu A fast mode boot skips much of the built in diagnostic testing A slow mode boot may yield a new 8 character error code on the operator panel and new errors in the...

Page 95: ...670 refer to Full System Management Tasks in the Hardware Management Console for pSeries Operations Guide order number SA38 0603 for more information on full system partitions 4 Right click the mouse...

Page 96: ...t on the NIM server v Enabling a client to run diagnostics from the NIM server To verify that the client system is registered on the NIM server and the diagnostic boot is enabled run the command lsnim...

Page 97: ...lay press the number 1 key on the keyboard to display the SMS menu 6 Enter any requested passwords 7 Select Utilities 8 Depending on the console type select RIPL or Remote Initial Program Load Setup 9...

Page 98: ...ed standalone diagnostics did not load Check the following items v The bootlist on the client may be incorrect v Cstate on the NIM server may be incorrect v There may be network problems preventing yo...

Page 99: ...Policy v Configure Surveillance Policy v Update System or Service Processor Flash v Save or Restore Hardware Management Policies For more information refer to the Hardware Management Console for pSer...

Page 100: ...ce Policy v Create Customized Configuration Diskette v Delete Resource from Resource List v Disk Maintenance v Display Configuration and Resource List v Display Firmware Device Node Information v Disp...

Page 101: ...y resources that were previously detected by the diagnostics and deleted from the Diagnostic Test List are listed If no resources are available to be added then none are listed AIX Shell Prompt Note U...

Page 102: ...ter The usage and criteria for a hard file connected to a non RAID SCSI adapter are different from those for a hard file connected to a PCI SCSI RAID adapter v Certify Diskette This selection enables...

Page 103: ...PF Keys configuration A tty must be in the available state on the async port before the Dials and LPF Keys can be configured on the port The task allows an async adapter to be configured then a tty po...

Page 104: ...s a system reset and the reboot process begins v Call Out Before Restart on off When enabled Call Out Before Restart allows the system to call out on a serial port that is enabled for call out when an...

Page 105: ...rmat and catcher computers refer to the README file in the AIX usr samples syscatch directory Contact the service provider for the correct telephone number to enter here v Customer Administrative Cent...

Page 106: ...of your system You can access this service aid directly from the AIX command line by typing usr lpp diagnostics bin uspchrp m Configure Ring Indicate Power On Policy This service aid allows the user t...

Page 107: ...d directly from the AIX command line by typing usr lpp diagnostics bin uspchrp s Create Customized Configuration Diskette This selection invokes the Diagnostic Package Utility Service Aid which allows...

Page 108: ...ned blocks To prevent corrupted data from being copied to the new drive the service aid stops if an unrecoverable read error is detected To help prevent possible problems with the new drive the servic...

Page 109: ...d or is not available This service aid displays the item header only for all installed resources no vital product data VPD is displayed Use this service aid when there is no need to see the VPD Displa...

Page 110: ...on an adapter or device See the following command syntax diag c d device_name T disp_mcode Display or Change Bootlist This service aid allows the bootlist to be displayed altered or erased The system...

Page 111: ...00 KB The size can be increased in 100 KB increments to a maximum of 1 MB Display Previous Diagnostic Results Note This service aid is not available when you load the diagnostics from a source other t...

Page 112: ...l through the information in the file Display Software Product Data This task uses SMIT to display information about the installed software and provides the following functions v List Installed Softwa...

Page 113: ...le Try the service aid again If the problem continues run diagnostics on sysplanar0 in problem determination mode to determine what repair action is needed This service aid can also be run as a comman...

Page 114: ...4 Return the value of sensor 9004 index 1 usr lpp diagnostics bin uesensor t 9004 i 1 v 2 Display Test Patterns This service aid provides a means of adjusting system display units by providing display...

Page 115: ...nnel ID example 27 P Download the previous level of microcode default to latest level Download Microcode to a PCI FC AL Adapter The command syntax for a PCI FC AL Adapter is as follows diag c d device...

Page 116: ...rce of microcode image The etc microcode directory is the default l Level of microcode image to be installed The default is latest f Install the microcode on the disk even if the current level is unav...

Page 117: ...drive You can run this task from the AIX command line Use the following fast path command diag T format Array Controller Microcode Download This selection allows the microcode on the Fibre Channel RAI...

Page 118: ...s to the disk An additional option allows data in a selectable block to be read and displayed on the system console To use the Erase Disk option specify the number 0 3 of patterns to be written Select...

Page 119: ...e not overwritten 7 If the bad block list is the same continue running the service aid to overwrite the disk with the chosen pattern s This task can be run directly from the AIX command line The comma...

Page 120: ...aid provides a means of executing a generic script from a diskette The intended purpose for this generic script is to load microcode to a supported resource This script runs whatever program is requir...

Page 121: ...ssing Options Resolution procedure immediately after adding removing or replacing any device To start the Missing Options Resolution Procedure run the diag a command If the Missing Options Resolution...

Page 122: ...en a slot is selected for identification the visual indicator for the slot is set to the Identify state The Unconfigure Devices function attempts to put the selected device in the PCI hot plug slot in...

Page 123: ...ached to a SES device This function lists all the slots that support hot swap that are occupied or empty When a slot is selected for identification the visual indicator for the slot is set to the Iden...

Page 124: ...Remove OR diag c ddevice T identifyRemove a identify remove Flag Description c Run the task without displaying menus Only command line prompts are used This flag is only applicable when running an opt...

Page 125: ...roup containing information about the failure such as the service request number The service aid provides the following functions v Add or delete a resource to the periodic test list v Modify the time...

Page 126: ...ll selected resources Run Exercisers Note The Run Exercisers task is only supported in Online Maintenance Mode on CHRP systems This task provides an exerciser supervisor that controls the selected exe...

Page 127: ...exerciser then fills the memory buffers with specified bit patterns then reads and compares the memory buffers to the specified bit patterns On systems with multiple processors a process is started fo...

Page 128: ...ngle device attached ensure that it is working then start adding additional devices and cables to the bus ensuring that each one works This service aid works with any valid SCSI bus configuration The...

Page 129: ...ve s trace table The trace table of the tape drive is written to diskettes or a file The diskettes must be formatted for DOS Writing the trace table may require several diskettes The actual number of...

Page 130: ...ormation about tape head cleaning is printed Spare Sector Availability This selection checks the number of spare sectors available on the optical disk The spare sectors are used to reassign when defec...

Page 131: ...or service processor flash When this service aid is run from online diagnostics the flash update image file is copied to the var file system If there is not enough space in the var file system for the...

Page 132: ...ive The default device_name is dev fd0 f Flash update image file source The file_name variable specifies the fully qualified path of the flash update image file l Lists the files on a diskette for the...

Page 133: ...e runs the AIX online diagnostics in service mode on a full system partition Does the system have AIX diagnostics preinstalled YES Go to Step 2 Loading the Online Diagnostics in Service Mode NO Go to...

Page 134: ...ss Enter 2 If the terminal type is requested you must use the Initialize Terminal option on the Function Selection menu to initialize the operating system before you can continue with the diagnostics...

Page 135: ...the diagnostics press the F3 key from a defined terminal or press 99 from an undefined terminal 2 If you changed any attributes on your ASCII terminal to run the diagnostics change the settings back t...

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Page 137: ...or Online Diagnostics Use this procedure to obtain a service request number SRN when you load the standalone or online diagnostics If you are unable to load the standalone or online diagnostics go to...

Page 138: ...to Step 6 on page 123 Step 5 This step starts the online diagnostics in concurrent mode Note The AIX operating system must be installed on the partition on which you want to run online diagnostics 1...

Page 139: ...lowing table and perform the action listed in the Action column Symptom Action Display problem Go to Step 8 All other symptoms Go to Problem Determination When Unable to Load Diagnostics on page 127 S...

Page 140: ...Action The Diagnostic Mode Selection menu is displayed Select Problem Determination and go to Step 12 on page 125 The Missing Resource menu is displayed Follow the displayed instructions until either...

Page 141: ...n the resources you are having problems with or select the All Resources option to check all of the configured resources Find the response in the following table and perform the action listed in the A...

Page 142: ...rtition must have network adapters For more information see Chapter 5 Using the Online and Standalone Diagnostics on page 73 2 Insert the diagnostic CD into the CD ROM drive 3 When the keyboard POST i...

Page 143: ...this system NO Go to Step 15 on page 126 YES Go to Step 3 Step 3 This step attempts to load online diagnostics in service mode 1 Reboot the partition 2 If the keyboard POST indicator displays press th...

Page 144: ...Step 5 YES Go to Step 6 on page 130 Step 5 Starting at the top of the following table locate your symptom and perform the action listed in the Action column Symptom Action The power LED does not come...

Page 145: ...code M0BT0000 and report the problem to the service organization The System Management Services menu is displayed The device or media that you are attempting to boot from might be faulty 1 Check the...

Page 146: ...lone or Online Diagnostics on page 121 Step 7 There is a problem with the keyboard Go to the problem determination documentation for this type of terminal For more information refer to the Hardware Ma...

Page 147: ...quipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two con...

Page 148: ...facturer s adapters it is essential that other optional cards not supplied by the manufacturer do not use main voltages or any other excessive voltages Seek advice from a competent engineer before ins...

Page 149: ...rmit tserkl rung ist die IBM Germany Dieses Ger t erf llt die Bedingungen der EN 55022 Klasse A F r diese von Ger ten gilt folgende Bestimmung nach dem EMVG Ger te d rfen an Orten f r die sie nicht au...

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Page 151: ...ycling facilities may not be available in your area In the United States IBM has established a collection process for reuse recycling or proper disposal of used sealed lead acid nickel cadmium and nic...

Page 152: ...imline Doors 7 9 7 9 62 62 Notes 1 Noise levels cited are for the typical configuration A Frame Bulk Power CEC cage battery option media drawer and two I O drawers 2 The 0 6 B 6 dB reduction in noise...

Page 153: ...untry where such provisions are inconsistent with local law THIS MANUAL IS PROVIDED AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES O...

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Page 155: ...n the HMC 3 Bring up the service processor menus 4 Set the system name 5 Enable Surveillance 6 Configure call in call out 7 Attach modems if necessary If modem attachment is not necessary proceed to s...

Page 156: ...lect System Power Control 3 Select Power On System When you are asked if you wish to continue powering on the system type Y 4 After the system firmware and operating system have initialized the server...

Page 157: ...e sound of a telephone being dialed This is your computer trying to page you If this test is successful call out is working correctly Serial Port Configuration To configure the serial port on an AIX s...

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Page 159: ...ample modem configuration files are located in the firmware in usr share modems subdirectory if your server is using AIX with the following names A listing of each specific file is included in this ap...

Page 160: ...nded command set prefixed with If Yes go to step 5 If No continue with step 4 4 Does your modem respond to v ATZ reset command or v ATZn reset commands where n can be 0 1 and so on If ATZ configuratio...

Page 161: ...7 are not designed for the paging function Although they can be used for paging they return an error message when they do not get the expected response from another modem Therefore even though the pag...

Page 162: ...can modify as follows 1 Find the necessary command in your modem manual 2 Copy the usr share modems modem_f cfg file to a new file with a different name for example modem_fx cfg 3 In the new file mode...

Page 163: ...ring and after the transmitted data The service processor cannot accept these extra characters If your configuration includes such a modem your functional results may be unpredictable The sample modem...

Page 164: ...ssful communications and control For best formatting choose line wrap in your terminal emulator setup Recovery Procedures Situations such as line noises and power surges can sometimes cause your modem...

Page 165: ...ter the System initialization complete message displays at the remote terminal If Yes the modem is set up correctly If No try another Dn setting for your server s modem See your modem manual for this...

Page 166: ...nal selected as the primary console to manifest the modem s response to DTR transitions v If a local ASCII terminal or a graphics console is to be a permanent part of your server then make one of them...

Page 167: ...s and DOWN Asynchronous operation respectively ICDelay 1 DefaultTO 10 CallDelay 120 N Call Out phone number R Return phone number PROGRAMMING NOTE No blanks between double quote marks condout send AT...

Page 168: ...ion expect 0 r or OK r n timeout 2 Confirm commands successful send AT SF1 S0S9 1 r DSR independent of CD Force DSR on CD respond time 100ms expect 0 r or OK r n timeout 2 Confirm commands successful...

Page 169: ...eout 2 Confirm successful command send AT SF1 S0S9 1 r DSR independent of CD Force DSR on CD respond time 100ms expect 0 r or OK r n timeout 2 Confirm commands successful send ATV0S0 0 r Numeric respo...

Page 170: ...M Corp ICDelay 1 DefaultTO 10 CallDelay 120 N Call Out phone number R Return phone number PROGRAMMING NOTE No blanks between double quote marks condout send AT F E0E0 r Reset to factory defaults E0 da...

Page 171: ...first ring expect 2 r timeout 10 Pick up second ring or timeout Expect a connection response expect 1 r timeout 60 done page send ATD N R r N pager call center number commas 6sec wait time to enter pa...

Page 172: ...error Handle unexpected modem responses expect 8 r or 7 r or 4 r or 3 r delay 2 done 156 Eserver pSeries 670 User s Guide...

Page 173: ...o factory defaults Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up T Ton...

Page 174: ...nore 0 r or OK r n timeout 2 Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0T r Limit response codes expect 0 r timeout...

Page 175: ...n timeout 2 Enable responses Numeric send ATQ0V0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command successf...

Page 176: ...file 0 Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem...

Page 177: ...modem Select profile 0 ignore 0 r or OK r n timeout 2 Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit respon...

Page 178: ...r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF expect 0 r timeout 2 Confirm command suc...

Page 179: ...ay in dialing commands F Reset to default profile Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer...

Page 180: ...nd ATE0Q1 r Initialize modem Echo OFF Disable responses ignore 0 r timeout 1 done condin send AT FQ0T r Reset to factory defaults ignore 0 r or OK r n timeout 2 Ignore modem response send ATE0T r Init...

Page 181: ...tialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0 0 r Set AutoAnswer OFF e...

Page 182: ...tention Code Inserts delay in dialing commands F0 Reset Restore profile 0 Q0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to c...

Page 183: ...wn i e hang up ignore 0 r or OK r timeout 2 Ignore modem response send ATE0Q1 r Initialize modem Echo OFF Disable responses ignore 0 r timeout 1 done condin send AT F0Q0T r Reset modem Select profile...

Page 184: ...imeout 2 Ignore modem response send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm command...

Page 185: ...0 Turn on responses E0 Turn echo off Q1 Turn off responses V0 Use numeric responses S0 0 Automatic answer inhibit Escape to command mode S0 2 Answer on second ring H0 Hang up X0 0 Limit modem response...

Page 186: ...2 Ignore modem response send ATE0Q1 r Initialize modem Echo OFF Disable responses ignore 0 r timeout 1 done condin send AT F1Q0T r Reset modem Select profile 1 ignore 0 r or OK r n timeout 2 Ignore m...

Page 187: ...esponse send ATE0T r Initialize modem Echo OFF expect 0 r or OK r n timeout 2 Enable responses Numeric send ATQ0V0X0T r Limit response codes expect 0 r timeout 2 Confirm commands successful send ATS0...

Page 188: ...172 Eserver pSeries 670 User s Guide...

Page 189: ...s modem 143 configure memory 49 processor 49 console select 66 console mirroring 53 enable disable 21 customer account setup menu 43 customizing files modem configuration 146 D deconfigure memory 49 p...

Page 190: ...area network service aid 108 log repair action service aid 109 M media drawer 2 media subsystem operator panel locations 9 memory configure 49 deconfigure 49 memory configuration deconfiguration menu...

Page 191: ...65 POST 9 indicators 10 POST continued keys numeric 1 10 numeric 5 10 numeric 6 11 numeric 8 11 power control network utilities menu 34 power off service processor using the HMC 8 power on methods 7...

Page 192: ...bre channel RAID service aid 101 flash SK NET FDDI firmware 102 format media 102 generic microcode download 104 hot plug task 105 service aids continued introduction 83 local area network 108 log repa...

Page 193: ...8 loading 118 NIM server 79 81 partition considerations 78 surveillance monitoring 50 system configuration 2 power on methods 7 profiles 4 system information menu 30 system introduction 1 system manag...

Page 194: ...178 Eserver pSeries 670 User s Guide...

Page 195: ...ied Satisfied Neutral Dissatisfied Very Dissatisfied Accurate h h h h h Complete h h h h h Easy to find h h h h h Easy to understand h h h h h Well organized h h h h h Applicable to your tasks h h h h...

Page 196: ...ESSEE Information Development Department H6DS 905 6C006 11400 Burnet Road Austin TX 78758 3493 _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _...

Page 197: ......

Page 198: ...IBMR Printed in the United States of America on recycled paper containing 10 recovered post consumer fiber April 2002 SA38 0614 00...

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