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What to do next

If you press the power button and the system does not start, contact your next level of support or your
service provider.

Stopping the 8001-12C, 8001-22C, 8005-12N, or 8005-22N system

Learn how to stop the IBM Power System S821LC (8001-12C), the IBM Power System S822LC for Big
Data (8001-22C), the IBM CS821 (8005-12N), or the IBM CS822 (8005-22N) systems to complete another
task.

Procedure

You can use the Linux

shutdown

command to stop and power down the system.

For example, the following command will shut down the system in 10 minutes and send the message
“Repairs coming” to the users.

shutdown -P +10 "Repairs coming"

The

-P

setting instructs the system to shut down and then power down. The

+

indicates the time in

minutes before the shutdown occurs.

Drive commands for 8001-12C, 8001-22C, 8005-12N, or 8005-22N

Learn about the storage drive commands for the IBM Power System S821LC (8001-12C), the IBM Power
System S822LC for Big Data (8001-22C), the IBM CS821 (8005-12N), or the IBM CS822 (8005-22N) systems.

mvCLI commands

Learn about the mvCLI commands. They are for SATA drives and drive on modules (DOMs) that are
directly connected to the system backplane without using a PCIe adapter.

To enter the

mvCLI

commands, enter this command to enable the commands:

Figure 79. Power switch for 8001-22C

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Power Systems: Servicing the IBM Power System S821LC (8001-12C) or the IBM CS821 (8005-12N)

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Summary of Contents for CS821

Page 1: ...Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N IBM ...

Page 2: ......

Page 3: ...Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N IBM ...

Page 4: ... Notices manual G229 9054 and the IBM Environmental Notices and User Guide Z125 5823 This edition applies to IBM Power Systems servers that contain the POWER8 processor and to all associated models Copyright IBM Corporation 2016 2017 US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp ...

Page 5: ...cessor module for the 8001 12C or 8005 12N 58 Removing and replacing the time of day battery in the 8001 12C or 8005 12N 63 Common procedures for servicing or installing features in the 8001 12C or 8005 12N 65 Before you begin 65 Identifying the system that contains the part to replace 68 LEDs on the 8001 12C or 8005 12N system 68 Identifying the 8001 12C 8001 22C 8005 12N or 8005 22N that needs s...

Page 6: ... Systems servers 90 Privacy policy considerations 91 Trademarks 92 Electronic emission notices 92 Class A Notices 92 Class B Notices 96 Terms and conditions 99 iv Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 7: ...itional copies of safety information documentation can be obtained by calling the IBM Hotline at 1 800 300 8751 German safety information Das Produkt ist nicht für den Einsatz an Bildschirmarbeitsplätzen im Sinne 2 der Bildschirmarbeitsverordnung geeignet Laser safety information IBM servers can use I O cards or features that are fiber optic based and that utilize lasers or LEDs Laser compliance I...

Page 8: ...ff everything unless instructed otherwise 2 For AC power remove the power cords from the outlets 3 For racks with a DC power distribution panel PDP turn off the circuit breakers located in the PDP and remove the power from the Customer s DC power source 4 Remove the signal cables from the connectors 5 Remove all cables from the devices To Connect 1 Turn off everything unless instructed otherwise 2...

Page 9: ...emperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices v Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or reduced on any side front or back of a unit used for air flow through the unit v Consideration should be given to the connection of the equipment to the supply circuit so that overload...

Page 10: ...azards v Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet v Verify that all door openings are at least 760 x 230 mm 30 x 80 in v Ensure that all devices shelves drawers doors and cables are secure v Ensure that the four leveling pads are raised to their highes...

Page 11: ...DANGER Rack mounted devices are not to be used as shelves or work spaces L002 L003 1 2 or 1 2 or 1 2 3 4 or Safety notices ix ...

Page 12: ...with multiple AC power cords or multiple DC power cables To remove all hazardous voltages disconnect all power cords and power cables L003 L007 CAUTION A hot surface nearby L007 L008 x Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 13: ...ptacle Although shining light into one end and looking into the other end of a disconnected optical fiber to verify the continuity of optic fibers many not injure the eye this procedure is potentially dangerous Therefore verifying the continuity of optical fibers by shining light into one end and looking at the other end is not recommended To verify continuity of a fiber optic cable use an optical...

Page 14: ... v Do not use on uneven surface incline or decline major ramps v Do not stack loads v Do not operate while under the influence of drugs or alcohol v Do not support ladder against LIFT TOOL v Tipping hazard Do not push or lean against load with raised platform v Do not use as a personnel lifting platform or step No riders v Do not stand on any part of lift Not a step v Do not climb on mast v Do not...

Page 15: ...ding interfaces only Type 2 or Type 4 ports as described in GR 1089 CORE and require isolation from the exposed OSP cabling The addition of primary protectors is not sufficient protection to connect these interfaces metallically to OSP wiring Note All Ethernet cables must be shielded and grounded at both ends The ac powered system does not require the use of an external surge protection device SPD...

Page 16: ...xiv Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 17: ...or your next level of support DANGER When working on or around the system observe the following precautions Electrical voltage and current from power telephone and communication cables are hazardous To avoid a shock hazard v If IBM supplied the power cord s connect power to this unit only with the IBM provided power cord Do not use the IBM provided power cord for any other product v Do not open or...

Page 18: ...s 5 For racks with a DC power distribution panel PDP restore the power from the Customer s DC power source and turn on the circuit breakers located in the PDP 6 Turn on the devices Sharp edges corners and joints may be present in and around the system Use care when handling equipment to avoid cuts scrapes and pinching D005 Attention Failure to follow the step by step sequence for FRU removal or in...

Page 19: ...just prior to removing the product from ESD packaging and installing or replacing hardware touch an unpainted metal surface of the system for a minimum of 5 seconds 2 Locate the drive Ensure that the media device is unmounted from the Linux system and if needed remove the media from the device Ensure that the media device is unmounted from the Linux system and if needed remove the media from the d...

Page 20: ...repeat the steps in this procedure until all drives are removed 6 Remove a drive from the tray v For a 3 5 inch drive unfasten the drive from the sides of the tray by removing four screws 2 on each side as shown in Figure 2 on page 5 Figure 1 Removing a drive 4 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 21: ...b Open the retention spring A c Lift the 2 5 inch drive B out of the tray as shown in Figure 4 on page 6 d Close the retention spring e Turn the tray right side up Figure 2 Removing the 3 5 inch drive from the tray Figure 3 Turning the 2 5 inch tray upside down Removing and replacing parts 5 ...

Page 22: ...you have the electrostatic discharge ESD wrist strap attached If not attach it now 2 Install a drive into the tray Orient the drive such that the connectors are pointing to the rear of the drive v A 3 5 inch drive fills the tray as shown in Figure 5 on page 7 Fasten the drive to the sides of the tray with four screws two screws on each side Figure 4 Removing the 2 5 inch drive from the tray 6 Powe...

Page 23: ... 7 on page 8 c Place the 2 5 inch drive A into the tray aligning the pins with the screw holes in the drive d When the pins are aligned close the retention spring allowing the pins to secure the drive in the tray e Turn the tray right side up Figure 5 Mounting the 3 5 inch drive in the tray Figure 6 Turning the 2 5 inch tray upside down Removing and replacing parts 7 ...

Page 24: ...at the drive is fully seated and is all the way into the system 4 Lock the drive bay handle A by pushing in the handle release until it locks at B as shown in Figure 8 on page 9 Figure 7 Mounting the 2 5 inch drive in the tray 8 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 25: ...ge install the package by using the following command sudo apt get install scsitools Red Hat Enterprise Linux RHEL version 7 2 To run the rescan command in the REHL version 7 2 operating system log in to the system as the root user and run the command rescan scsi bus sh a The rescan scsi bus tool is available in the sg3_utils package install the package by using the following command yum install s...

Page 26: ... an electrostatic discharge ESD wrist strap to the front ESD jack to the rear ESD jack or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when ...

Page 27: ...e an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or replacing hardware touch an unpainted metal surface of the syste...

Page 28: ...refer to Adding a Storage Device or Path https access redhat com documentation en US Red_Hat_Enterprise_Linux 7 html Storage_Administration_Guide logical unit add remove html 5 Load or restore data from your backup media Removing and replacing the disk drive backplane in the 8001 12C or 8005 12N Learn how to remove and replace the disk drive backplane in the IBM Power System S821LC 8001 12C or the...

Page 29: ...ck when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or replacing hardware touch an unpainted metal surface of the system for a minimum of 5 seconds 2 Label and remove the drive signal cables A the operator console cable B and drive power cable C from the system backplane as shown in Figure 11 ...

Page 30: ...move the disk drive backplane as shown in Figure 13 on page 15 a Remove the two screws A one from each side from the top of the disk drive backplane b Pivot the top of the disk drive backplane towards the rear of the system to free the backplane from the three retaining clips B c Lift the backplane C from the system Figure 12 Moving the fans 14 Power Systems Servicing the IBM Power System S821LC 8...

Page 31: ...the replacement disk drive backplane and cables from the protective plastic envelope 3 Move the cables from the old disk drive backplane to the new card 4 Replace the disk drive backplane as shown in Figure 14 on page 16 a Insert the disk drive backplane A into the system using the alignment slots B in the chassis b Snap the card into place so that it is held by the retaining clips C c Replace the...

Page 32: ... 6 6 Using the labels replace the drive signal cables A B and drive power cable C into the system backplane as shown in Figure 15 on page 17 Ensure that the cable latch clip snaps into place on the connector Figure 14 Installing the disk drive backplane 16 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 33: ...nd replace internal parts on page 72 Removing and replacing fans in the 8001 12C or 8005 12N Learn how to remove and replace the fans in the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system Removing a system fan from the 8001 12C or 8005 12N Learn how to remove the fans in the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system Figure 15 Connecting the drive signal a...

Page 34: ...e from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or replacing hardware to...

Page 35: ...3 Push the fan up from the holder as shown in Figure 17 on page 20 Figure 16 Removing the fan holder Removing and replacing parts 19 ...

Page 36: ...fully pull up the connector A from the system backplane as shown in Figure 18 on page 21 Do not pull on the wires Feed the cable through the fan holder Figure 17 Removing a fan 20 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 37: ... 12N system Procedure 1 Ensure that you have the electrostatic discharge ESD wrist strap attached If not attach it now 2 With the fan holder lifted push the fan into the housing as shown in Figure 19 on page 22 Align the standoffs in the fan with the slots in the fan holder Figure 18 Disconnecting the fan cable Removing and replacing parts 21 ...

Page 38: ...own in Figure 20 on page 23 For the fan holder near the cover switch temporarily move the cover switch wires out of the way When the fan holder is seated into the system replace the wires next to the fan holder Figure 19 Replacing a fan 22 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 39: ...4 Connect the fan cable to the system backplane as shown in Figure 21 Figure 20 Aligning the fan holder Figure 21 Replace plug Removing and replacing parts 23 ...

Page 40: ...cedure 1 Attach the electrostatic discharge ESD wrist strap Attention v Attach an electrostatic discharge ESD wrist strap to the front ESD jack to the rear ESD jack or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static contro...

Page 41: ...s and plugs that extend out of the adapters 4 Remove the PCIe riser as shown in Figure 23 on page 26 a Retract the retaining pins A so that the arrows on the tabs point to the system b Lift the PCIe riser from the system Figure 22 Unplugging the GPU power cable Removing and replacing parts 25 ...

Page 42: ...Figure 24 Replacing the graphics processing unit in the 8001 12C or 8005 12N system Learn how to replace a graphics processing unit in the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system Figure 23 Removing the PCIe riser Figure 24 Removing the GPU from the riser 26 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 43: ...Place the PCIe adapter riser and the cards it contains into the system backplane as shown in Figure 26 on page 28 a Ensure that the PCIe holder release pins B are retracted so the arrows point into the system b Use the alignment pins A and slots to help you properly insert the riser cards and replace the cover c Reset the retaining pins to secure the PCIe cage Figure 25 Inserting the GPU into the ...

Page 44: ...ble into the system backplane as shown in Figure 27 Ensure that the cable latch clip snaps into place on the connector Figure 26 Replacing the PCIe riser Figure 27 Plugging the GPU power cable into the system backplane 28 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 45: ... to the front ESD jack to the rear ESD jack or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v ...

Page 46: ...s and pull it out of the slot 4 Insert the memory DIMM a Grasp the memory DIMM along its edges and align it with the slot on the system backplane Attention Memory is keyed to prevent it from being installed incorrectly Note the location of the key tab within the memory connector before you attempt to install it b Press firmly on each side of the memory DIMM until the locking tab locks in place wit...

Page 47: ...or air baffle replace it Insert the edge of the baffle into the fan support Then carefully press the baffle down into place Figure 30 Inserting the memory DIMM Figure 31 Installing the processor air baffle Removing and replacing parts 31 ...

Page 48: ...harge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or replacing hardwar...

Page 49: ... backplane 5 If the PCIe adapter to remove is in positions 3 4 or 5 you must remove the PCIe cage and riser a Remove the PCIe riser as shown in Figure 34 on page 34 1 Retract the retaining pins A so that the arrows on the tabs point to the system 2 Lift the PCIe riser from the system Figure 33 Removing the PCIe riser screws Removing and replacing parts 33 ...

Page 50: ...he riser contains a GPU remove the power cable A from the system backplane as shown in Figure 35 on page 35 Using your thumb press the release latch on the connector to remove the cable Figure 34 Removing the PCIe riser 34 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 51: ...aced from the riser as shown in Figure 36 a Remove the screw that secures the PCIe adapter to the PCIe cage b Remove the PCIe adapter from the riser Figure 35 Unplugging the GPU power cable Figure 36 Removing a PCIe adapter from position 3 of the riser Removing and replacing parts 35 ...

Page 52: ...S821LC 8001 12C or the IBM CS821 8005 12N system Procedure 1 Ensure that you have the electrostatic discharge ESD wrist strap attached If not attach it now 2 Refer to the PCIe adapter positions as shown in Figure 39 Figure 37 Removing a PCIe adapter from position 4 or 5 of the riser Figure 38 Removing the PCIe riser cards from the adapter cage Figure 39 8001 12C PCIe adapter positions 36 Power Sys...

Page 53: ...port tailstock to the PCIe adapter d Insert the adapter into the PCIe riser e If you installed the support bracket for the PCIe adapter fasten the special support tailstock to that bracket 4 If you are working with the PCIe adapter in position 1 do the following steps a Replace the PCIe adapter riser into the system backplane b Replace the two screws to secure the PCIe riser card to the chassis as...

Page 54: ...g the adapter b Insert the adapter A into the riser B as shown in Figure 42 aligning it properly and inserting it fully into the slot Secure the adapter tail stock with 1 or 2 screws as needed Figure 41 Replacing the PCIe riser cards in the adapter cage Figure 42 Inserting an adapter into position 3 of the riser 38 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 ...

Page 55: ...gure 45 on page 40 1 Ensure that the PCIe holder release pins B are retracted so the arrows point into the system 2 Use the alignment pins A and slots to help you properly insert the riser cards and replace the cover 3 Reset the retaining pins to secure the PCIe cage Figure 43 Inserting an adapter into position 4 or 5 of the riser Figure 44 Plugging the GPU power cable Removing and replacing parts...

Page 56: ...system Before you begin Before you begin replacing the system backplane record the system serial number and machine model type After you replace the system backplane you must set the system serial number and machine model type in the system backplane About this task You can use a commercially available magnetic tip screwdriver to remove and replace the screws Removing the system backplane in the 8...

Page 57: ...the removed heat sink Before you begin the processor removal and replacement procedure ensure that you have a spare TIM and heat sink on hand Procedure 1 Attach the electrostatic discharge ESD wrist strap Attention v Attach an electrostatic discharge ESD wrist strap to the front ESD jack to the rear ESD jack or to an unpainted metal surface of your hardware to prevent the electrostatic discharge f...

Page 58: ...ve the PCIe risers and adapters For instructions see Removing a PCIe adapter from the 8001 12C or 8005 12N system on page 32 Remove the large PCIe riser first 7 Remove the 12 screws that support the processor sockets from below the chassis a Turn the system over upside down b Remove the 12 screws from the bottom The screw locations are shown in Figure 47 on page 43 c Turn the system over right sid...

Page 59: ... see Removing the disk drive backplane from the 8001 12C or 8005 12N on page 12 9 Remove the operator panel cable from the system backplane as shown in Figure 48 Figure 47 Processor socket screws on bottom of chassis Figure 48 Removing the operator panel cable Removing and replacing parts 43 ...

Page 60: ...es out of the way and carefully holding the processor heat sink move the system backplane slightly forwards and up to remove it See Figure 50 on page 45 Figure 49 Screw locations The two screws at A are black and slightly longer 44 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 61: ...f not attach it now 2 Remove the replacement system backplane from the static protective package and place it on an ESD mat The following steps move the system processor module from the old system backplane to the new system backplane 3 Loosen the load arm screw A of the system processor heat sink B that you are removing with a 3 Phillips screw driver The load arm pivots up in the direction that i...

Page 62: ...k upside down on a clean surface 6 Inspect the system processor socket area and remove any dust or debris use a can of compressed air Figure 51 Loosening heat sink load arm screw Figure 52 Removing the heat sink 46 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 63: ... the vacuum seal releases early 8 Holding the pen lift the pen and system processor module from the old system backplane socket to transfer it to the new system backplane socket 9 Install the system processor module a Lower the pen and system processor module onto the socket as shown in Figure 54 on page 48 Align the beveled corner of the processor with the beveled corner on the socket Use care to...

Page 64: ...or the heat sink is damaged replace both the TIM and the heat sink Carefully lower the heat sink over the system processor module ensuring that the holes in the heat sink A align with the two guide pins B on the socket as shown in Figure 55 Figure 54 Lowering the processor into the socket Figure 55 Installing the heat sink 48 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM ...

Page 65: ...ghten the load arm screw The following steps continue installing components into the new system backplane 12 Moving the front cables out of the way and carefully holding the processor heat sink lower the system backplane into the chassis then slide it slightly back See Figure 57 on page 50 Figure 56 Tightening the load arm screw Removing and replacing parts 49 ...

Page 66: ...e 14 screws into the system backplane The screw locations are shown in Figure 58 on page 51 Figure 57 Replacing the system backplane 50 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 67: ...uctions see Replacing the disk drive backplane in the 8001 12C or 8005 12N on page 15 15 Replace the operator panel cable into the system backplane as shown in Figure 59 on page 52 Figure 58 Screw locations The two screws at A are black and slightly longer Removing and replacing parts 51 ...

Page 68: ...he system over upside down b Replace the 12 screws from the bottom The screw locations are shown in Figure 60 on page 53 c Turn the system over right side up Figure 59 Replacing the operator panel cable 52 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 69: ...r instructions see Replacing a system fan in the 8001 12C or 8005 12N on page 21 19 Using your labels replace the memory DIMMs For instructions see Removing and replacing memory in the 8001 12C or 8005 12N on page 29 20 Install the processor air baffle as shown in Figure 61 on page 54 Insert the edge of the baffle into the fan support Then carefully press the baffle down into place Figure 60 Proce...

Page 70: ...w the directions that are provided with the tool to update the VPD Removing and replacing a system processor module in the 8001 12C or 8005 12N Learn how to remove and replace a system processor module in the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system Removing a system processor module from the 8001 12C or 8005 12N system Learn how to remove a system processor module from th...

Page 71: ...ctrostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or re...

Page 72: ... arm pivots up in the direction that is shown in Figure 64 5 Grip the heat sink and remove it by lifting straight up as shown in Figure 65 on page 57 Figure 63 Removing the processor air baffle Figure 64 Loosening heat sink load arm screw 56 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 73: ...ssor module as shown in Figure 66 Release the top of the pen to fasten the pen onto the processor module Note To prevent the system processor module from falling do not press the tip while holding the pen and the system processor module Minimize the time and distance that you have the pen holding the system processor module in case the vacuum seal releases early Figure 65 Removing the heat sink Fi...

Page 74: ...ace in the packaging after you replace the system processor module 10 Press the top of the pen to release the system processor module onto the cover Replacing a system processor module for the 8001 12C or 8005 12N Learn how to replace a system processor module in the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system Figure 67 Placing the processor at an angle on the top cover of th...

Page 75: ...lling do not press the tip while holding the pen and the system processor module Minimize the time and distance that you have the pen holding the system processor module in case the vacuum seal releases early 4 Install the system processor module a Lower the pen and system processor module onto the socket as shown in Figure 70 on page 60 Align the beveled corner of the processor with the beveled c...

Page 76: ... TIM and the heat sink The TIM is pre applied to the heat sink Carefully lower the heat sink over the system processor module ensuring that the holes in the heat sink A align with the two guide pins B on the socket as shown in Figure 71 Figure 70 Lowering the processor into the socket Figure 71 Installing the heat sink 60 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS82...

Page 77: ...w driver as shown in Figure 72 Note Do not overtighten the load arm screw 7 Install the processor air baffle as shown in Figure 73 on page 62 Insert the edge of the baffle into the fan support Then carefully press the baffle down into place Figure 72 Tightening the load arm screw Removing and replacing parts 61 ...

Page 78: ...led corner of the module A to the corner of the tray with the triangle B and place it in the tray as shown in Figure 74 Figure 73 Installing the processor air baffle Figure 74 Placing the system processor module into the shipping tray 62 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 79: ...D jack or to an unpainted metal surface of your hardware to prevent the electrostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap...

Page 80: ...at to do next Prepare the system for operation For instructions see Preparing the 8001 12C or 8005 12N system for operation after you remove and replace internal parts on page 72 You need to set the system s time after replacing the battery You can set the time after the system is running by logging into the web GUI Figure 75 Time of day battery location 64 Power Systems Servicing the IBM Power Sy...

Page 81: ... DC power distribution panel PDP disconnect the customer s DC power source to the PDP v When connecting power to the product ensure all power cables are properly connected For racks with AC power connect all power cords to a properly wired and grounded electrical outlet Ensure that the outlet supplies proper voltage and phase rotation according to the system rating plate For racks with a DC power ...

Page 82: ...net v To avoid hazardous conditions due to uneven mechanical loading always install the heaviest devices in the bottom of the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet v Rack mounted devices are not to be used as shelves or work spaces Do not place objects on top of rack mounted devices In addition do not lean on rack mounted devices and ...

Page 83: ... new feature See IBM Prerequisite 2 If you are installing or replacing something that might put your data at risk ensure wherever possible that you have a current backup of your system or logical partition including operating systems licensed programs and data 3 Review the installation or replacement procedure for the feature or part 4 Note the significance of color on your system Blue or terra co...

Page 84: ...s impitool to identify the issue The front LEDs are shown in Figure 76 v The green LED 6 indicates the power status v The identify LED 2 can indicate the following states Solid blue indicates that the local UID button was pressed Flashing blue indicates that a remote UID command was run Solid red indicates that the system is overheated Flashing red at 1 Hz indicates that a fan failed Flashing red ...

Page 85: ...ing Identifying the 8001 12C 8001 22C 8005 12N or 8005 22N that needs servicing Use the Intelligent Platform Management Interface IPMI program to turn on the blue identify LED to help you find the IBM Power System S821LC 8001 12C the IBM Power System S822LC for Big Data 8001 22C the IBM CS821 8005 12N or the IBM CS822 8005 22N system that needs servicing Procedure Use the ipmitool command to activ...

Page 86: ...rostatic discharge from damaging your hardware v When you use an ESD wrist strap follow all electrical safety procedures An ESD wrist strap is used for static control It does not increase or decrease your risk of receiving electric shock when using or working on electrical equipment v If you do not have an ESD wrist strap just prior to removing the product from ESD packaging and installing or repl...

Page 87: ...wer cables L003 L005 240VA CAUTION Hazardous energy present Voltages with hazardous energy might cause heating when shorted with metal which might result in splattered metal burns or both L005 6 Place the system into the service position For instructions see Placing an 8001 12C system into the service position on page 82 Common procedures for servicing or installing features in the 8001 12C or 800...

Page 88: ...001 12C or 8005 12N system on page 81 3 Place the system into the operating position For instructions see Placing an 8001 12C system into the operating position on page 84 L012 or CAUTION Pinch hazard L012 4 Reconnect the power cords to the system For instructions see Connecting the power cords to an 8001 12C 8001 22C 8005 12N or 8005 22N system on page 86 5 Start the system For instructions see C...

Page 89: ... 22N systems About this task Attention For safety airflow purposes and thermal performance the service access cover must be installed and fully seated before you power on the system You can use this procedure to power on the system or you can use a console and the IPMI tool to power on the system Procedure 1 Before you press the power button ensure that the power supplies are connected to the syst...

Page 90: ... users shutdown P 10 Repairs coming The P setting instructs the system to shut down and then power down The indicates the time in minutes before the shutdown occurs Drive commands for 8001 12C 8001 22C 8005 12N or 8005 22N Learn about the storage drive commands for the IBM Power System S821LC 8001 12C the IBM Power System S822LC for Big Data 8001 22C the IBM CS821 8005 12N or the IBM CS822 8005 22...

Page 91: ...evice offline so that it can be removed 1 Identify the disk to remove for example sda or sdb 2 Log in as the root user For example to remove the sda drive run the following command echo 0 sys block sda device delete StorCLI commands Learn about the StorCLI commands They are for feature code EKAA using a PCIe adapter If the command is not installed download the utility from http avagotech com You c...

Page 92: ...ndown To prepare a drive for use storcli cx ex sx spinup sas3ircu commands Learn about the sas3ircu command This command is for feature code EKAB using a PCIe adapter If the sas3ircu command is not installed download the utility from ftp ftp supermicro com driver P8DTU You can find the download by searching that site for sas3ircu currently LSI MegaRAID and HBA AOC Utility SMC Broadcom Supermicro 1...

Page 93: ...lay The sensor readings GUI display is a way to quickly determine the general health status of the server without having to look at the detailed system event log SEL information To view the sensor readings GUI display log in to the BMC web interface Click Server Health Sensor Readings Some occurrences of errors in the system might not appear in the sensor readings GUI After you view the sensor rea...

Page 94: ...s below the critical service action required threshold v FRU or sensor returned to normal operating range for threshold sensors Removing and replacing a power supply in the 8001 12C 8001 22C 8005 12N or 8005 22N Learn how to remove and replace power supplies in the IBM Power System S821LC 8001 12C the IBM Power System S822LC for Big Data 8001 22C the IBM CS821 8005 12N or the IBM CS822 8005 22N sy...

Page 95: ...ing and installing or replacing hardware touch an unpainted metal surface of the system for a minimum of 5 seconds 2 Label and remove the power cord from the power supply to remove For instructions see Disconnecting the power cords from an 8001 12C 8001 22C 8005 12N or 8005 22N system on page 85 3 Remove the power supply from the system a To unseat the power supply from its position in the system ...

Page 96: ...cords to an 8001 12C 8001 22C 8005 12N or 8005 22N system on page 86 Removing and replacing covers on an 8001 12C or 8005 12N system Learn how to remove and replace the covers for an IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N system so that you can access the hardware parts or service the system Removing the service access cover from an 8001 12C or 8005 12N system Learn how to remo...

Page 97: ...ess both buttons on the top cover 2 to release the latches as shown in Figure 82 and push the cover back about 0 5 in 1 cm until it stops If the buttons do not easily press down partially remove the drives directly under the buttons 4 Lift up the front of the cover up and remove it from the system Installing the service access cover on an 8001 12C or 8005 12N system Learn how to install the servic...

Page 98: ...t latches into place as shown in Figure 83 3 Replace the two cover screws 2 at the rear of the cover Service and operating positions for 8001 12C Learn how to place an IBM Power System S821LC 8001 12C system into the service or operating position Placing an 8001 12C system into the service position Learn how to place an IBM Power System S821LC 8001 12C system into the service position Figure 83 Re...

Page 99: ... Slide only one system out at a time v When the rails are fully extended the rail safety latches lock into place This action prevents the system from being pulled out too far Procedure 1 Label and remove all cables from the rear of the system 2 Remove the front screws that secure the system to the rack from both sides of the system as shown in Figure 84 3 Pull the system unit out of the rack Figur...

Page 100: ... place an IBM Power System S821LC 8001 12C system into the operating position About this task CAUTION or or The weight of this part or unit is between 18 and 32 kg 39 7 and 70 5 lb It takes two persons to safely lift this part or unit C009 Procedure 1 Using two people one on each side of the system lift the system from the table 2 Align the system rails on each side of the system with the rack sli...

Page 101: ...Disconnecting the power cords from an 8001 12C 8001 22C 8005 12N or 8005 22N system Learn how to disconnect the power cords from an IBM Power System S821LC 8001 12C the IBM Power System S822LC for Big Data 8001 22C the IBM CS821 8005 12N or the IBM CS822 8005 22N system Before you begin Note This system might be equipped with two or more power supplies If the removing and replacing procedures requ...

Page 102: ...em S822LC for Big Data 8001 22C the IBM CS821 8005 12N or the IBM CS822 8005 22N system Procedure Using your labels reconnect the power cords to the system unit as shown in Figure 87 Figure 86 Removing the power cords from the system Figure 87 Connecting the power cords to the system 86 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 103: ...ach support up to eight SAS drives but the system is physically limited to four Use SAS cables to connect the SAS ports on the PCIe adapter cards to the SAS ports on the disk drive backplane If you are installing a RAID adapter see the adapter documentation for information on configuring the drives As an example consider this configuration v Feature code EKAA supporting four front mounted SATA SAS...

Page 104: ...as bootable drives Port 1 of the internal NVMe host bus adapter must be plugged into NVMe port 1 on the disk drive backplane As an example consider this configuration v Four NVMe front mounted drives with two EKAE PCIe adapters v Two SATA DOMs plugged into the system backplane Figure 89 NVMe drive locations 88 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 105: ...refore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in...

Page 106: ...ve or critical operations Users should periodically check IBM s support websites for updated information and fixes applicable to the system and related software Homologation statement This product may not be certified in your country for connection by any means whatsoever to interfaces of public telecommunications networks Further certification may be required by law prior to making any such conne...

Page 107: ...y www ibm com able Privacy policy considerations IBM Software products including software as a service solutions Software Offerings may use cookies or other technologies to collect product usage information to help improve the end user experience to tailor interactions with the end user or for other purposes In many cases no personally identifiable information is collected by the Software Offering...

Page 108: ...ovide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interferenc...

Page 109: ...This is a Class A product based on the standard of the VCCI Council If this equipment is used in a domestic environment radio interference may occur in which case the user may be required to take corrective actions Japan Electronics and Information Technology Industries Association Statement This statement explains the Japan JIS C 61000 3 2 product wattage compliance This statement explains the Ja...

Page 110: ... Declaration This is a Class A product In a domestic environment this product may cause radio interference in which case the user may need to perform practical action Electromagnetic Interference EMI Statement Taiwan The following is a summary of the EMI Taiwan statement above 94 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

Page 111: ...ustimmung von IBM verändert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung von IBM gesteckt eingebaut werden EN 55022 EN 55032 Klasse A Geräte müssen mit folgendem Warnhinweis versehen werden Warnung Dieses ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funk Störungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Maßnahmen...

Page 112: ...ce with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the follo...

Page 113: ...responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards European Community contact IBM Deutschland GmbH Technical Regulations Abteilung M456 IBM Allee 1 71139 Ehningen Germany Tel 49 800 225 5426 email halloibm de ibm com VCCI Statement Japan Japan Electronics and Information Te...

Page 114: ...und hält die Grenzwerte der EN 55022 EN 55032 Klasse B ein Um dieses sicherzustellen sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung von IBM verändert bzw wenn Erweiterungskom...

Page 115: ...ed that all proprietary notices are preserved You may not distribute display or make derivative works of these publications or any portion thereof without the express consent of IBM Commercial Use You may reproduce distribute and display these publications solely within your enterprise provided that all proprietary notices are preserved You may not make derivative works of these publications or re...

Page 116: ...100 Power Systems Servicing the IBM Power System S821LC 8001 12C or the IBM CS821 8005 12N ...

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Page 118: ...IBM Printed in USA ...

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