v
If the blade server front panel shows no LEDs, verify the blade server status and errors in the
BladeCenter Web interface; also see “Solving undetermined problems” on page 223.
v
If device errors occur, see “Troubleshooting tables” on page 183.
Performing the checkout procedure
Follow this procedure to perform the checkout.
Step
001
Perform the following steps:
1.
Update the firmware to the current level, as described in “Updating the firmware” on page
267.
2.
You might also have to update the management module firmware.
3.
If you did not update the firmware for some reason, power off the blade server for 45 seconds
before powering it back on.
4.
Establish an SOL session; then continue to Step
002
. If the blade server does not start, see
“Troubleshooting tables” on page 183.
Step
002
Verify that you have looked up each error code or hung checkpoint and attempted the corrective
action before going to Step
003
:
1.
If the firmware hangs on an eight-digit progress code, see “POST progress codes
(checkpoints)” on page 97.
2.
If the firmware records an eight-digit error code, see “System reference codes (SRCs)” on page
21.
3.
If the AIX operating system records a service request number (SRN), see “Service request
numbers (SRNs)” on page 142.
4.
Check the BladeCenter management-module event log. If an error was recorded by the
system, see “POST progress codes (checkpoints)” on page 97 or “System reference codes
(SRCs)” on page 21.
5.
If no error was recorded, or if the login prompt appears and you still suspect a problem,
continue to Step
003
.
Step
003
Is the operating system AIX?
Yes
Record any information or messages that may be in the management module event log;
then go to Step
005
.
No
Go to Step
004
.
Step
004
Is the operating system Linux?
Yes
Record any information or messages that may be in the management module event log;
then go to Step
007
. If you cannot load the stand-alone diagnostics CD, answer this
question
No
.
No
Go to “Solving undetermined problems” on page 223.
Step
005
Perform the following steps:
Note:
When possible, run AIX online diagnostics in concurrent mode. AIX online diagnostics
perform more functions than the stand-alone diagnostics.
1.
Perform the AIX online diagnostics, see “Starting AIX concurrent diagnostics” on page 179.
Record any diagnostic results and see the “Service request numbers (SRNs)” on page 142 to
identify the failing component.
Chapter 2. Diagnostics
177