IBM 7163, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Beep code Description Action
2-2-3 CMOS power failure and checksum
checks failed.
1. Reseat the battery. See “Removing the battery” on page
53 and “Replacing the battery” on page 54.
2. Clear CMOS, see “I/O board jumpers” on page 9.
3. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Battery. See “Removing the battery” on page 53 and
“Replacing the battery” on page 54.
b. (Trained service technician only) I/O board. See
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-2-4 CMOS configuration information
validation failed.
1. Reseat the battery. See “Removing the battery” on page
53 and “Replacing the battery” on page 54.
2. Clear CMOS, see “I/O board jumpers” on page 9.
3. Replace the following components one at a time, in the
order shown, restarting the server each time:
a. Battery. See “Removing the battery” on page 53 and
“Replacing the battery” on page 54.
b. (Trained service technician only) I/O board. See
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-3-1 Screen initialization failed. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-3-2 Screen memory failed. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-3-3 Screen retrace failed. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-3-4 Search for video ROM failed. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-4-1 Video failed; screen believed
operable. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
2-4-4 Unsupported memory configuration. 1. If POST error code 289 is displayed, follow the suggested
actions for that error (see “POST error codes” on page 85
for more information about the 289 error).
2. Check the DIMM error LEDs, see “Internal LEDs,
connectors, and jumpers” on page 7.
3-1-1 Timer tick interrupt failed. (Trained service technician only) Replace the I/O board, see
“Removing the I/O board assembly” on page 68 and
“Replacing the I/O board assembly” on page 69.
Chapter 5. Diagnostics
77