IBM 7163, Problem Determination And Service Manual, Page: 169 / 210

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
System-error log message Action
SMI handler has reported a correctable memory
error PFA limit exceeded information continued:
Note: DIMM = X indicates the number of the
failing DIMM. X can be from 1 to 32. X = 0 is
used when the DIMM can’t be isolated
(example, an uncorrectable error in mirrored
mode).
X = 17 indicates memory card number 3, DIMM
number 1.
X = 18 indicates memory card number 3, DIMM
number 2.
X = 19 indicates memory card number 3, DIMM
number 3.
X = 20 indicates memory card number 3, DIMM
number 4.
X = 21 indicates memory card number 3, DIMM
number 5.
X = 22 indicates memory card number 3, DIMM
number 6.
X = 23 indicates memory card number 3, DIMM
number 7.
X = 24 indicates memory card number 3, DIMM
number 8.
X = 25 indicates memory card number 4, DIMM
number 1.
X = 26 indicates memory card number 4, DIMM
number 2.
X = 27 indicates memory card number 4, DIMM
number 3.
X = 28 indicates memory card number 4, DIMM
number 4.
X = 29 indicates memory card number 4, DIMM
number 5.
X = 30 indicates memory card number 4, DIMM
number 6.
X = 31 indicates memory card number 4, DIMM
number 7.
X = 32 indicates memory card number 4, DIMM
number 8.
1. Reseat the DIMM or memory card.
2. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM. See
“Starting the Configuration/Setup Utility program” on page 14
3. Replace the DIMM or memory card.
4. If the DIMM was disabled by the user, run the
Configuration/Setup Utility program and enable the DIMM. See
“Starting the Configuration/Setup Utility program” on page 14
Software NMI Make sure that the system software is operating correctly and does
not conflict with other software; the system software has created a
software NMI.
System Boot Failed
1. Check the POST/BIOS boot checkpoint indicator and see the
applicable documentation.
2. Make sure that the microprocessor/memory cards and DIMMs
are correctly connected and seated and that they are
functional.
3. Attempt to start the server from the backup BIOS page.
Chapter 5. Diagnostics
153