IBM 7163, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
166-198-000 BIOS cannot detect the Remote Supervisor
Adapter II SlimLine. Reseat the Remote
Supervisor Adapter II SlimLine in the correct
slot; Remote Supervisor Adapter II SlimLine
restart failure. Unplug and cold boot server
to reset the Remote Supervisor Adapter II
SlimLine.
1. Run the diagnostic test again.
2. Correct other error conditions (including other
failed systems-management tests and items that
are logged in the Remote Supervisor Adapter II
SlimLine system-error log) and run the diagnostic
test again.
3. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and run the diagnostic test again.
4. Reseat the Remote Supervisor Adapter II
SlimLine. See “Removing the Remote Supervisor
Adapter II SlimLine” on page 58 and “Replacing
the Remote Supervisor Adapter II SlimLine” on
page 58.
5. Replace the following components one at a time,
in the order shown, restarting the server each
time:
a. Remote Supervisor Adapter II SlimLine. See
“Removing the Remote Supervisor Adapter II
SlimLine” on page 58 and “Replacing the
Remote Supervisor Adapter II SlimLine” on
page 58.
b. (Trained service technician only) I/O board.
See “Removing the I/O board assembly” on
page 68 and “Replacing the I/O board
assembly” on page 69.
166-260-000 Remote Supervisor Adapter II SlimLine
restart failure.
1. Disconnect all server and device power cords
from the server, wait 30 seconds, reconnect the
power cords, and run the diagnostic test again.
2. Reseat the Remote Supervisor Adapter II
SlimLine. See “Removing the Remote Supervisor
Adapter II SlimLine” on page 58 and “Replacing
the Remote Supervisor Adapter II SlimLine” on
page 58.
3. Replace the Remote Supervisor Adapter II
SlimLine. See “Removing the Remote Supervisor
Adapter II SlimLine” on page 58 and “Replacing
the Remote Supervisor Adapter II SlimLine” on
page 58.
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IBM System x3755 Type 8877 and 7163: Problem Determination and Service Guide