IBM 7163, Problem Determination And Service Manual

Page: 141 / 210

v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, System x3755 Type 8877 and 7163,” on page 25 to determine which
components are customer replaceable units (CRU) and which components are field replaceable units
(FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
035-287-001 Adapter Local RAM Test Error
1. Update the RAID controller firmware. See
“Updating the firmware” on page 13.
2. Reseat the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
3. Replace the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
035-288-001 Adapter NVSRAM Test Error
1. Update the RAID controller firmware. See
“Updating the firmware” on page 13.
2. Reseat the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
3. Replace the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
035-289-001 Adapter Cache Test Error
1. Update the RAID controller firmware. See
“Updating the firmware” on page 13.
2. Reseat the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
3. Replace the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
035-292-001 Adapter Parameter Set Error
1. Update the RAID controller firmware. See
“Updating the firmware” on page 13.
2. Reseat the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
3. Replace the RAID controller. See “Removing the
ServeRAID-8k or ServeRAID-8k-l SAS controller”
on page 59 and “Replacing the ServeRAID-8k or
ServeRAID-8k-l SAS controller” on page 60.
035-230-001 Battery Low Replace the battery module on the RAID controller.
035-231-001 Abnormal Battery Temperature Replace the battery module on the RAID controller.
035-231-001 Battery Status Unknown Replace the battery module on the RAID controller.
Chapter 5. Diagnostics
125