IBM 200757U - ThinkPad T60 2007 Service And Troubleshooting Manual Download

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ThinkPad

T60

Service

and

Troubleshooting

Guide

Summary of Contents for 200757U - ThinkPad T60 2007

Page 1: ...ThinkPad T60 Service and Troubleshooting Guide ...

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Page 3: ...ThinkPad T60 Service and Troubleshooting Guide ...

Page 4: ...6 All rights reserved U S GOVERNMENT USERS RESTRICTED RIGHTS Our products and or services are provided with RESTRICTED RIGHTS Use duplication or disclosure by the Government is subject to the GSA ADP Schedule contract with Lenovo Group Limited if any or the standard terms of this commercial license or if the agency is unable to accept this Program under these terms then we provide this Program und...

Page 5: ...blem 24 Fingerprint authentication problems 24 A startup problem 25 Other problems 25 Starting BIOS Setup Utility 25 Chapter 4 Recovery options 27 Introducing Rescue and Recovery 27 Restoring factory contents 27 Recovering data 28 Chapter 5 Upgrading and replacing devices 29 Replacing the battery 29 Upgrading the hard disk drive 30 Replacing memory 33 Chapter 6 Getting help and service 47 Getting ...

Page 6: ...iv ThinkPad T60 Service and Troubleshooting Guide ...

Page 7: ...apter in contact with any part of your body while using it Never use the ac adapter to warm your body Extended contact with your body even through clothing may cause a skin burn Route the cables of an ac adapter a mouse a keyboard a printer or any other electronic device or communication lines so that they cannot be walked on tripped over pinched by your machine or other objects or in any way subj...

Page 8: ...ve and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushion and protection Do not pack your computer in a tightly packed suitcase or bag Place liquids away from your computer to avoid spills and keep your computer away from water to avoid the danger of ele...

Page 9: ...loaded features and tools or solve problems To open Access Help click Start move the pointer to All Programs in Windows 2000 Programs then to ThinkVantage Click Access Help Productivity Center provides an easy access to software tools and key Lenovo sites eliminating the need to carry other reference manuals around To open Productivity Center press the blue ThinkVantage button on your keyboard For...

Page 10: ...ductivity Center and get access to informative illustrations and easy to follow instructions for getting started and staying productive You can also use the ThinkVantage button to interrupt the startup sequence of your computer and start the Rescue and Recovery workspace which runs independently of the Windows operating system and is hidden from it Finding information 2 ThinkPad T60 Service and Tr...

Page 11: ...apter to warm your body Extended contact with your body even through clothing may cause a skin burn v Route the cables of an ac adapter a mouse a keyboard a printer or any other electronic device or communication lines so that they cannot be walked on tripped over pinched by your machine or other objects or in any way subjected to treatment that could disturb the operation of your computer Applyin...

Page 12: ... of an optical drive before closing the tray v When installing your hard disk diskette or optical drive follow the instructions shipped with your hardware and apply pressure only where needed on the device Take care in setting passwords v Remember your passwords If you forget a supervisor or hard disk password Lenovo authorized service provider will not reset it and you might have to replace your ...

Page 13: ...y The static electricity could damage the device PC Card ExpressCard Smart Card Memory Card such as xD Picture Card SD Card Memory Stick and MultiMediaCard Memory module PCI Expess Mini Card Communication Daughter Card v When transferring data to or from a Flash Media Card such as an SD card do not put your computer in standby or hibernation mode before the data transfer is complete To do so might...

Page 14: ...er was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Care...

Page 15: ...roblem 18 Keyboard problems 18 A pointing device problem 19 Standby or hibernation problems 19 Computer screen problems 20 Battery problems 23 A hard disk drive problem 24 Fingerprint authentication problems 24 A startup problem 25 Other problems 25 Starting BIOS Setup Utility 25 Note See Access Help if your system is running and Access Help is accessible This chapter presents information for use ...

Page 16: ...f Access Help Where can I find the detailed specifications for my machine See http www lenovo com think support I need to upgrade a device or I need to replace one of the following the hard disk drive the PCI Express Mini Card the Modem Daughter Card memory the keyboard or the palm rest See the Appendix B Customer Replaceable Units CRUs on page 61 section of this Guide for the list of Customer Rep...

Page 17: ...k Start 2 Move the pointer to All Programs in Windows 2000 Programs and then to PC Doctor for Windows 3 Click PC Doctor For more information about PC Doctor for Windows see the Help for the program Attention Running any tests can take up to several minutes or longer Make sure you have time to run the entire test do not interrupt the test while it is running When preparing to contact the Customer S...

Page 18: ...or code 0002 Read verification failed v Error code 0102 Speed test failed 7 If the diagnostic program returns no error message but you still have some concerns see the instructions in the Introducing Rescue and Recovery section in online Access Help and run the program for a diagnostic test of the hard disk drive You can also download PC Doctor for DOS for your computer from the following Web site...

Page 19: ...tem 0185 Bad startup sequence settings Enter BIOS Setup and load Setup defaults Checksum of the startup sequence setting in the EEPROM is not correct Press F1 to go to BIOS Setup Utility Press F9 and then Enter to load the default setting Press F10 and then Enter to restart the system 0190 Critical low battery error The computer turned off because the battery is low Connect the ac adapter to the c...

Page 20: ... sure that the built in keyboard operates correctly If it does have the external keyboard serviced v Make sure that the external keyboard is connected to the correct connector Test the computer by using PC Doctor v If the computer stops during the test have the computer serviced 0230 Shadow RAM error The shadow RAM failed Test your computer s memory with PC Doctor If you added a memory module just...

Page 21: ...ete the boot process Turn the computer off then turn it on to start the BIOS Setup Utility Verify the configuration and then restart the computer either by choosing the Exit Saving Changes option under the Restart item or by pressing F10 If you still see the same error code have the computer serviced 1802 Unauthorized network card is plugged in Power off and remove the miniPCI network card The Min...

Page 22: ...Area If the computer still does not start call the Customer Support Center Telephone numbers are listed in Worldwide telephone list on page 55 2100 Initialization error on HDD0 Main hard disk drive The hard disk is not working Have the hard disk serviced 2102 Initialization error on HDD1 Ultrabay hard disk drive The hard disk is not working Have the hard disk serviced 2110 Read error on HDD0 Main ...

Page 23: ...wing v The hard disk drive is correctly installed v A startable disc is in the drive If you still see the same error message check the boot sequence using the BIOS Setup Utility EMM386 Not Installed Unable to Set Page Frame Base Address Edit C CONFIG SYS and change a line from device C WINDOWS EMM386 EXE RAM to device C WINDOWS EMM386 EXE NOEMS and save this file CardBus Configuration Error Device...

Page 24: ...e computer serviced 0175 Bad CRC1 stop POST task 0177 Bad SVP data stop POST task Checksum of the supervisor password in the EEPROM is not correct 0187 EAIA data access error 0188 Invalid RFID serialization information area 0189 Invalid RFID configuration information area 0192 System Security Embedded Security hardware tamper detected 0260 System timer error 0270 Real time clock error 02D0 System ...

Page 25: ...let v The computer power is on Turn on the power switch again for confirmation If these items are properly set and the screen remains blank have the computer serviced Problem When I turn on the machine nothing appears on the screen but I hear two or more beeps Solution Make sure that the memory card is installed correctly If it is but the screen is still blank and you hear five beeps have the comp...

Page 26: ...t take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Keyboard problems Problem All or some of the keys on the keyboard do not work Solution v If the problem occurred immediately after the computer returned from standby mode enter the power on password if one...

Page 27: ...2 TrackPoint driver is installed Standby or hibernation problems Problem The computer enters standby mode the standby indicator turns on immediately after Power on self test POST Solution Make sure that v The battery is charged v The operating temperature is within the acceptable range See Specifications on page 64 If these items are correct have the computer serviced Problem The critical low batt...

Page 28: ...olution Check whether an external monitor was disconnected or turned off while the computer was in standby mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the standby mode When resuming the computer from the standby mode without attaching the external monitor or turning it on and the computer display remains blank press Fn F7 t...

Page 29: ...he image Note If you use the Fn F7 key combination to apply a presentation scheme press Fn F7 at least three times in three seconds and the image is displayed on the computer screen v If you are using the ac adapter or using the battery and the battery status indicator is on is green press Fn Home to make the screen brighter v If the standby status indicator is on is green press Fn to resume from ...

Page 30: ...tion window Note The device driver name depends on the video chip that has been installed on your computer 6 Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure the device is working properly If not click the Troubleshoot button 7 Click the Monitor tab 8 Make sure the infor...

Page 31: ...ct 9 Click the Properties button Check the Device status box and make sure the device is working properly If not click the Troubleshoot button Problem A message Unable to create overlay window appears when you try to start DVD playback or You get poor or no playback while running video playback DVD playback or game applications Solution Do either of the following v If you are using 32 bit color mo...

Page 32: ...solving section in Access Help A hard disk drive problem Problem The hard disk drive does not work Solution In the startup menu in BIOS Setup Utility make sure that the hard disk drive is included in the Boot priority order list If it is included in the Excluded from boot order list the hard disk drive is disabled Select the entry for it in the list and press the x key This moves the entry to the ...

Page 33: ...y is set so that the computer starts from the device you want Also make sure that the device from which the computer starts is enabled In the startup menu in the BIOS Setup Utility make sure that the device is included in the Boot priority order list If it is included in the Excluded from boot order list it is disabled Select the entry for it in the list and press the x key This moves the entry to...

Page 34: ... supervisor password however you cannot change the parameters that are protected by the supervisor password For more information see the on board help 6 Using the cursor keys move to an item you want to change When the item you want is highlighted press Enter A submenu is displayed 7 Change the items you wish to change To change the value of an item use the F5 or F6 key If the item has a submenu y...

Page 35: ... disc or a Windows disc with your computer Lenovo provides simpler methods of accomplishing the tasks typically associated with these discs The files and programs for these alternative methods are on your hard disk which eliminates having to locate a misplaced disc and problems associated with using an incorrect version of the disc The complete backup of all the files and programs that Lenovo prei...

Page 36: ...yed press the ThinkVantage button The Rescue and Recovery workspace opens 4 Click Restore your system and follow the instructions on the screen Recovering data If you performed a backup operation using the Rescue and Recovery program you also have one or more backups stored that reflect the contents of the hard disk as it existed at various points in time These backups might be stored on your hard...

Page 37: ...en disconnect the ac adapter and all cables from the computer Note If you are using a PC Card the computer might not be able to enter hibernation mode If this happens turn off the computer 2 Close the computer display and turn the computer over 3 Unlock the battery latch by sliding it to the left 1 Then remove the battery 2 1 2 4 Install a fully charged battery Copyright Lenovo 2006 29 ...

Page 38: ...the hard disk drive with one of greater capacity You can purchase a new hard disk drive from your reseller or Lenovo marketing representative Notes 1 Replace the hard disk drive only if you upgrade it or have it repaired The connectors and bay of the hard disk drive were not designed for frequent changes or drive swapping 2 The Rescue and Recovery workspace and the Product Recovery program are not...

Page 39: ...efore removing the hard disk drive make a backup copy of all the information on the hard disk and then turn the computer off Never remove the drive while the system is operating in standby mode or in hibernation mode To replace the hard disk drive do the following 1 Turn off the computer then disconnect the ac adapter and all cables from the computer 2 Close the computer display and turn the compu...

Page 40: ...the hard disk by pulling out the tab 2 2 1 6 Detach the side rubber rails from the hard disk drive 7 Attach the side rubber rails to a new hard disk drive Upgrading the hard disk drive 32 ThinkPad T60 Service and Troubleshooting Guide ...

Page 41: ...ety and Warranty Guide before replacing memory Increasing memory capacity is an effective way to make programs run faster You can increase the amount of memory in your computer by installing a double data rate DDR 2 synchronous dynamic random access memory DRAM unbuffered small outline dual inline memory module SO DIMM available as an option in the memory slot of your computer SO DIMMs with differ...

Page 42: ...bject This action reduces any static electricity in your body which could damage the SO DIMM Do not touch the contact edge of the SO DIMM 2 Turn off the computer then disconnect the ac adapter and all cables from the computer 3 Close the computer display and turn the computer over 4 Remove the battery 5 Remove the palm rest For the 14 inch and 15 inch display model a Remove the screws that hold th...

Page 43: ...ter display Pick the palm rest off the computer as shown in the drawing below c Open up the keyboard side of the palm rest first 1 and then release the palm rest from the computer 2 2 1 1 2 Replacing memory Chapter 5 Upgrading and replacing devices 35 ...

Page 44: ... rest cable by pulling the tab with your fingers Now the palm rest has been removed For the 15 4 inch widescreen model a Remove the four screws that secure the palm rest Replacing memory 36 ThinkPad T60 Service and Troubleshooting Guide ...

Page 45: ...y arrow 1 by picking up the projection tabs on the sides and then release the palm rest from the computer 2 1 2 2 c Detach the connector of the palm rest cable by pulling the tab with your fingers Now the palm rest has been removed Replacing memory Chapter 5 Upgrading and replacing devices 37 ...

Page 46: ...the socket at the same time Be sure to save the old SO DIMM for future use 7 With the notched end of the SO DIMM toward the contact edge side of the socket firmly insert the SO DIMM into the socket at an angle of about 20 degrees 1 then pivot it downward until it snaps into place 2 1 2 2 1 Replacing memory 38 ThinkPad T60 Service and Troubleshooting Guide ...

Page 47: ...r of the palm rest cable 9 Reinstall the palm rest For the 14 inch display model a Align the palm rest with the front side of the computer then pivot it downward Replacing memory Chapter 5 Upgrading and replacing devices 39 ...

Page 48: ...b Make sure that the palm rest completely covers the front side of the computer as shown in the drawing below Replacing memory 40 ThinkPad T60 Service and Troubleshooting Guide ...

Page 49: ...ush the palm rest a little towards the keyboard 1 then press the left top 2 and right top 3 edges of the palm rest to fit it into place 1 1 2 3 Replacing memory Chapter 5 Upgrading and replacing devices 41 ...

Page 50: ...rest in the order shown in the drawing 2 1 4 3 For the 15 inch display model a Align the palm rest with the front side of the computer then holding it as shown in the drawing 1 attach the palm rest from the front center 1 2 2 Replacing memory 42 ThinkPad T60 Service and Troubleshooting Guide ...

Page 51: ...ure that the left top edge the right top edge and the front side of the palm rest are attached firmly c Close the computer display and turn the computer over Reinstall four screws for the palm rest in the order shown in the drawing 2 1 4 3 Replacing memory Chapter 5 Upgrading and replacing devices 43 ...

Page 52: ... 4 inch widescreen model a Attach the connector of the palm rest cable b Press the left and right top edges of the palm rest to fit it into place Replacing memory 44 ThinkPad T60 Service and Troubleshooting Guide ...

Page 53: ...led correctly do as follows 1 Turn the computer on 2 While the To interrupt normal startup press the blue ThinkVantage button message is displayed at the lower left of the screen press the ThinkVantage button The Rescue and Recovery screen opens 3 Click Access BIOS The System Restart Required window is displayed 4 Click Yes The computer restarts and the BIOS Setup Utility screen opens The Installe...

Page 54: ...ter For example if your computer has 256 MB of memory and you install a 256 MB SO DIMM in it the quantity shown in Installed memory should be 512 MB Replacing memory 46 ThinkPad T60 Service and Troubleshooting Guide ...

Page 55: ...on please contact the Customer Support Center at the phone number s listed in Worldwide telephone list on page 55 Some fees might apply Getting help on the Web The Lenovo Web site on the World Wide Web has up to date information about ThinkPad computers and support The address for the Personal Computing home page is http www lenovo com think You can find support information for your ThinkPad compu...

Page 56: ...ww lenovo com think support and click Warranty then follow the instructions on the screen See your Lenovo hardware warranty for a full explanation of Lenovo warranty terms Be sure to retain your proof of purchase to obtain warranty service If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Please en...

Page 57: ...ty service Service methods and procedures vary by country and some services might not be available in all countries International Warranty Service is delivered through the method of service such as depot carry in or on site service that is provided in the servicing country Service centers in certain countries might not be able to service all models of a particular machine type In some countries fe...

Page 58: ...50 ThinkPad T60 Service and Troubleshooting Guide ...

Page 59: ...o provides warranty service without charge for a parts and labor during the first year of the warranty period and b parts only on an exchange basis in the second and third years of the warranty period Your Service Provider will charge you for any labor provided in performance of the repair or replacement s in the second and third year of warranty period Machine Type Country or Region of Purchase W...

Page 60: ...ear 2 1 2613 US Parts and Labor 1 year Battery pack 1 year 6 1 2623 US Parts and Labor 3 years Battery pack 1 year 6 1 2009 Europe Middle East Africa EMEA Korea Parts and Labor 4 years Battery pack 1 year 7 1 Other Parts and Labor 4 years Battery pack 1 year 3 1 2637 All Parts and Labor 4 years Battery pack 1 year 2 1 6369 Europe Middle East Africa EMEA Korea Parts and Labor 3 years Battery pack 1...

Page 61: ...or 3 years Battery pack 1 year 7 1 Japan Parts and Labor 1 year Battery pack 1 year 6 1 Other Parts and Labor 3 years Battery pack 1 year 6 1 8742 All Parts and Labor 3 years Battery pack 1 year 2 1 8743 US Parts and Labor 1 year Battery pack 1 year 6 1 Korea Parts and Labor 1 year Battery pack 1 year 7 1 8744 Europe Middle East Africa EMEA Korea Parts and Labor 3 years Battery pack 1 year 7 1 Oth...

Page 62: ...uctions and a container are shipped with the replacement CRU and 2 you may be charged for the replacement CRU if Lenovo does not receive the defective CRU within 30 days of your receipt of the replacement 2 On site Service Your Service Provider will either repair or exchange the failing Machine at your location and verify its operation You must provide suitable working area to allow disassembly an...

Page 63: ... EasyServ or EasyServ in some countries To obtain warranty service contact a Service Provider In Canada or the United States call 1 800 IBM SERV 426 7378 In other countries see the telephone numbers below Worldwide telephone list Phone numbers are subject to change without notice For the most current phone numbers go to http www lenovo com support phone Country or Region Telephone Number Africa Af...

Page 64: ...800 938 228 Hong Kong 0800 336 Macau Cantonese English Mandarin China Macau S A R ThinkPad Technical enquiry hotline 0800 839 Cantonese English Mandarin Colombia 1 800 912 3021 Spanish Costa Rica 800 011 1029 Spanish Croatia 0800 0426 Cyprus 357 22 841100 Czech Republic 420 2 7213 1316 Denmark 4520 8200 30 day up and running support 7010 5150 Warranty service and support Danish Dominican Republic ...

Page 65: ...5 9202 30 day up and running support 01 881 1444 Warranty service and support English Israel Givat Shmuel Service Center 972 3 531 3900 Hebrew English Italy 02 7031 6101 30 day up and running support 39 800 820094 Warranty service and support Italian Japan ThinkPad Products Toll Free 0120 20 5550 International 81 46 266 4716 Both of the above numbers will be answered with a Japanese language voice...

Page 66: ...88 1426 English 63 2 995 8420 Filipino Poland 48 22 878 6999 Portugal 351 21 892 7147 Portuguese Romania 4 021 224 4015 Russian Federation Moscow 7 495 258 6300 Toll free 8 800 200 6300 Russian Singapore 1800 3172 888 English Bahasa Melayu Slovakia 421 2 4954 5555 Slovenia 386 1 4796 699 Spain 91 714 7983 0901 100 000 Spanish Sri Lanka 9411 2493547 9411 2493548 English Sweden 08 477 4420 30 day up...

Page 67: ...dom 01475 555 055 30 day up and running support 08705 500 900 Standard warranty support English United States 1 800 426 7378 English Uruguay 000 411 005 6649 Spanish Venezuela 0 800 100 2011 Spanish Vietnam For northern area and Hanoi 84 4 843 6675 For southern area and Ho Chi Minh City 84 8 829 5160 English Vietnamese Appendix A Warranty information 59 ...

Page 68: ...60 ThinkPad T60 Service and Troubleshooting Guide ...

Page 69: ... drive X X X X Optical drive X X X Ultrabay device X X X AC adapter and power cord X TrackPoint cap X Tier 2 CRUs Memory standard X X X X Keyboard X X X Palm rest X X X X PCI Express Mini Card X X X Communication Daughter Card X X X You can find instructions for replacing CRUs in Access Help To open Access Help click Start move the pointer to All Programs in Windows 2000 Programs then to ThinkVant...

Page 70: ...pport Web site http www lenovo com think support site wss document do lndocid part video v The Customer Support Center For the telephone number of the Support Center for your country or region see Worldwide telephone list on page 55 62 ThinkPad T60 Service and Troubleshooting Guide ...

Page 71: ...gy v Size 14 1 inch Resolution LCD Up to 1400 by 1050 depending on the model External monitor Up to 2048 by 1536 v Size 15 0 inch Resolution LCD Up to 1600 by 1200 depending on the model External monitor Up to 2048 by 1536 v Size 15 4 inch widescreen Resolution LCD Up to 1680 by 1050 depending on the model External monitor Up to 2048 by 1536 v Brightness control v ThinkLight Keyboard v Fingerprint...

Page 72: ...v Integrated wireless WAN on some models Specifications Size 14 1 inch model v Width 311 mm 12 2 in v Depth 255 mm 10 0 in v Height 26 6 to 31 4 mm 1 0 to 1 2 in 15 0 inch model v Width 329 mm 13 0 in v Depth 268 mm 10 6 in v Height 30 9 to 35 8 mm 1 2 to 1 4 in 15 4 inch widescreen model v Width 357 5 mm 14 07 in v Depth 255 mm 10 04 in v Height 28 7 to 34 0 mm 1 13 to 1 34 in Environment v Maxim...

Page 73: ... v 65 W 222 Btu hr maximum or 90 W 307 Btu hr maximum depending on the model Power source ac adapter v Sine wave input at 50 to 60 Hz v Input rating of the ac adapter 100 240 V ac 50 to 60 Hz Battery pack v Lithium ion Li Ion battery pack Nominal voltage 10 8 V dc Capacity 5 2AH or 7 8AH depending on the model Battery life v For percentage of remaining battery power see the Power Manager Gauge on ...

Page 74: ...Specifications 66 ThinkPad T60 Service and Troubleshooting Guide ...

Page 75: ...C 27709 U S A Attention Lenovo Director of Licensing LENOVO GROUP LTD PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this stat...

Page 76: ...specific environment Electronic emissions notices The following information refers to ThinkPad T60 machine type 1951 1952 1953 1954 1955 1956 2007 2008 2009 2613 2623 2637 8741 8742 8743 8744 8745 8746 6369 6370 6371 6372 6373 and 6374 Federal Communications Commission FCC Statement This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ...

Page 77: ...apparatus complies with Canadian ICES 003 Avis de conformité à la réglementation d Industrie Canada Cet appareil numérique de la classe B est conforme à la norme NMB 003 du Canada European Union EMC Directive conformance statement This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to elect...

Page 78: ...able to them for the return recycle recovery of WEEE and minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com lenovo environment Notice for users in the U S A California Perchlorate Information Products containing CR manganese dioxide lithium coin cell batteries may contain pe...

Page 79: ...with timesaving features that give you a head start on your work and guide you through individual tasks v Lotus Word Pro Word Processor v Lotus 1 2 3 Spreadsheet v Lotus Freelance Graphics Presentation Graphics v Lotus Approach Database v Lotus Organizer Time Contact and Information Manager v Lotus FastSite Web Publisher v Lotus SmartCenter Internet Information Manager Customer Support For support...

Page 80: ... Or Canada Call 800 690 3899 In Latin American Countries Via the Internet http smartsuite modusmedia com Mail address IBM Lotus Notes and SmartSuite Program Modus Media International 501 Innovation Avenue Morrisville NC USA 27560 Fax 919 405 4495 To inquire about an order contact smartsuite_ibm modusmedia com In European Countries Via the Internet http ibm apel modus com Mail address Lotus Fulfill...

Page 81: ... of International Business Machines Corporation in the United States other countries or both IBM used under license Lotus 1 2 3 Approach Domino Lotus FastSite Freelance Graphics Lotus Notes Notes Lotus Organizer SmartSuite Word Pro Microsoft Windows and Windows Vista are trademarks of Microsoft Corporation in the United States other countries or both Other company product or service names may be t...

Page 82: ...74 ThinkPad T60 Service and Troubleshooting Guide ...

Page 83: ...ps 3 installing an operating system 9 International Warranty Service 49 K keyboard cleaning 6 problems 18 M miscellaneous problems 25 N notice electronic emissions 68 EU environmental 70 for US users 70 notices 67 P password problems 18 setting 4 PC Doctor for Windows 9 pointing device problem 19 power management problems 19 preventing problems 8 problem pointing device 19 problem solving 8 proble...

Page 84: ...Web help 47 76 ThinkPad T60 Service and Troubleshooting Guide ...

Page 85: ......

Page 86: ...Part Number 42T8862 Printed in China 1P P N 42T8862 ...

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