Ibis Lifetime Warranty
IMPORTANT – PLEASE READ:
YOU MUST ACTIVATE YOUR NEW PRODUCT WARRANTY WITHIN 14 DAYS OF
PURCHASE BY CALLING IBIS AT 800-283-0943 OR BY VISITING OUR
WEBSITE: www.ibiscycles.com/warranty
Lifetime Limited Warranty on Bicycle Frames
Subject to the limitations, terms and conditions set forth below, Ibis warrants
to the original owner of each Ibis frame that, when new, the frame is free of
defective materials and workmanship. This Lifetime Limited Warranty (“War-
ranty”) covers Ibis Bicycle frames for the lifetime of the frame. This Warranty
does not apply to paint/finish or components attached to the frame such as
front forks, wheels, drive train, brakes, seatpost, handlebar and stem or any
suspension related parts or components.
Warranty Conditions
In order to initiate coverage under the Warranty, the original owner must
register with Ibis within 14 days of purchasing the frame. In order to exercise
a claim under the Warranty, the frame must be presented to an authorized Ibis
dealer, together with a receipt, or other proof of purchase which identifies the
frame by serial number. Should the frame be determined by Ibis to be covered
by this Warranty, it will be repaired or replaced, at Ibis’s sole option, which will
be conclusive and binding. If repaired or replaced, the original owner will
receive a credit towards the cost of such repair or replacement based on the
number of years since original purchase of the frame, according to Ibis’
standard warranty schedule. This Warranty does not include the cost of travel
or shipment to and from an authorized Ibis dealer or Ibis factory. Such costs,
if any, shall be born by the original owner.
This Warranty does not apply to normal wear and tear, nor to claimed defects,
malfunctions or failures that result from abuse, neglect, improper assembly,
improper maintenance, alteration, collision, crash or misuse. This frame has not
been designed, engineered, distributed, manufactured, or sold for uses in trick
riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding
in severe climates, riding with heavy loads, commercial activities, or any
similar activities. Such uses may damage the frame, can cause serious injury to
the rider, and in all cases will void this Warranty.
This Warranty is made only to the original owner of a new Ibis Bicycle frame
purchased from an authorized Ibis dealer. This Warranty is not transferable.
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