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I/O Interconnect SV142H0, User Manual, Page: 1 / 27

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User Manual 

 

1.  SV142H0– I/O 4 Port Single DP-HDMI 4K video Secure KVM without CAC PP3.0 

2.  SV142H1– I/O 4 Port Single DP-HDMI 4K video Secure KVM with CAC PP3.0 

3.  SV242H1– I/O 4 Port Dual DP-HDMI 4K video Secure KVM with CAC PP3.0 

4.  SV242H0– I/O 4 Port Dual DP-HDMI 4K video Secure KVM without CAC PP3.0 

 

 

 

 

 

 

DP (Display Port)-HDMI 4K Video 

Secure KVM Switch

 

Summary of Contents for SV142H0

Page 1: ...out CAC PP3 0 2 SV142H1 I O 4 Port Single DP HDMI 4K video Secure KVM with CAC PP3 0 3 SV242H1 I O 4 Port Dual DP HDMI 4K video Secure KVM with CAC PP3 0 4 SV242H0 I O 4 Port Dual DP HDMI 4K video Secure KVM without CAC PP3 0 DP Display Port HDMI 4K Video Secure KVM Switch ...

Page 2: ...erview 5 Security Features 5 Tamper Evident Labels 5 Other Features 6 Equipment Requirements 7 System Requirements 8 Unit Display Diagrams 10 Specifications 12 Installation 13 Pre Configuration 13 Connection and Installation 13 Color Code Label Installation 14 Operating the KVM Switch 15 Common Access Card CAC Configuration and Operation 16 Troubleshooting 17 Information 20 ...

Page 3: ...ed to install and operate your new Switch in addition to expert troubleshooting advice in the unlikely event of a problem Package Contents 4 Port Single Dual DP HDMI Secure KVM Switch AC input 90 264 V AC 12V 1 5A DC Power Adapter Output Color Label Sheet USB Cable CAC version 6 ft SV142H1 SV242H1 HDMI HDMI Cable 6 ft User Manual Rubber Foot Items Sold Separately DP DP Cable with USB and Audio 6ft...

Page 4: ... other liquid o The product is not working well even after carefully following the instructions in this user s manual o The product has been dropped or is physically damaged The product shows obvious signs of breakage or loose internal parts o In case of external power supply If power supply overheats is broken or damaged or has a damaged cable The product should be stored and used only in tempera...

Page 5: ...on active anti tampering system Any attempt to open product enclosure will activate the anti tamper system indicated by all channel select LEDs flashing continuously In this case product will be inoperable and warranty void If product enclosure appears disrupted or if all channel select LEDs flash continuously please remove product from service immediately and contact technical support 7 Connectin...

Page 6: ...writes Isolation of power domains Complete isolation of power domains prevents signaling attacks Always on active anti tamper system Active anti tampering system prevents hardware implants and wireless key loggers Any anti tampering attempt causes isolation of all computers and peripheral devices rendering product inoperable and showing clear indications of tampering event to user Holographic secu...

Page 7: ...ected to the Switch Only mouse keyboard and CAC reader data are passed through Secure Packaging Tear away packaging ensures secure delivery of the Switch as it is routed to the end user The recyclable packaging also breaks down flat simplifying the cleanup process USB Support The Switch is compatible with USB technology and support to plug and play connectivity with USB computers keyboards mice an...

Page 8: ...ased Reliability Using a new advanced anti tampering battery with an extremely low self discharge rate the life expectancy of the switch has been increased dramatically to over 10 years Equipment Requirements Cables I O highly recommends you use I O DP HDMI USB KVM Cable Kits for your Switch to help ensure superior performance These cables offer the highest quality possible to ensure optimal data ...

Page 9: ...ireless keyboards In any case do not connect wireless keyboard to product c Non standard keyboards such as keyboards with integrated USB hubs and other USB integrated devices may not be fully supported due to security policy If they are supported only classical keyboard HID operation will be functional It is recommended to use standard USB keyboards USB Mouse console port The product console USB m...

Page 10: ...rt The product DP HDMI monitor is compatible with the highest resolution CAC Port The product is compatible for CAC Common Access Card reader PS 2 Port The product is compatible for standard PS 2 keyboard or mouse Speaker The unit is compatible with analog PC speaker with 3 5mm stereo plug Desktop Control Unit The unit is provided with DCU AR00010 only with provided cable ...

Page 11: ...HDMI 4K KVM Switch User Manual Unit Display Diagram SV142H0 Model Shown Unit Display Diagram Front View SV142H1 Model Shown Unit Display Diagram Front View Unit Display Diagram Back View Unit Display Diagram Front View ...

Page 12: ... Secure DP HDMI 4K KVM Switch User Manual SV242H1 Model Shown Unit Display Diagram Front View Unit Display Diagram Back View SV242H0 Model Shown Unit Display Diagram Front View Unit Display Diagram Back View ...

Page 13: ...puter supported 4 monitors Storage Temp 4 to 140 F 20 to 60 C Video supported DP HDMI is capable displays for computers monitor Humidity 0 80 RH non condensing Max Resolution Supported DP HDMI ports support UHD 4K resolutions of up to 3840x2160 pixels 30Hz Dimensions 2 5 inches 6 4 cm H x 6 1inches 15 6 cm D x 12 6 inches 32 cm L Console Keyboard Port USB Type A and PS 2 Mini DIN 6 pin female conn...

Page 14: ...e remove product from Service immediately and contact I O Technical Support at 1 714 564 1111 2 Do not connect product to computing devices That include frame grabber video cards That includes special audio processing cards That includes telecommunication equipment Warning Avoid placing cables near fluorescent lights air conditioning equipment or machines that create electrical noise e g vacuum cl...

Page 15: ...allows your computers to boot normally The computer connected to port 1 will be displayed on the monitor Check to see that the keyboard monitor and mouse are working normally Proceed to do this with all occupied ports to verify that all Computers are connected and responding correctly If you encounter an error check your cable connections for that computer and reboot If the problem persists please...

Page 16: ...rable Self test failure will be indicated by the following abnormal LED behavior All channel select LEDs will be turned ON and then OFF A specific predefined LED combination will be turned ON The predefined LED combination will indicate the problem type jammed buttons firmware integrity Try to power cycle product If problem persists please contact your system administrator or technical support Now...

Page 17: ...o the computer that requires CAC and the other end to the CAC port on the I O DP HDMI KVM that corresponds to the computer 1 2 Enable CAC for the same port connection in Step 1 1 by switching the CAC switch to the right 1 3 Repeat steps above for additional computers that require CAC Note Make sure that the CAC switch is disabled left for all other non connected CAC systems 1 4 Once configured the...

Page 18: ...hat the DP HDMI USB KVM Cable is connected tightly between the Switch and the computer The Switch does not turn on Ensure that the AC power cord is securely connected to both the AC inlet and to the wall outlet Check that the power switch is in the ON position The Switch makes rapid clicking noises and the port LEDs flash continuously when turned on If the clicking noises continue the unit may hav...

Page 19: ...ct the monitor directly into the computer you are having trouble with to see if the problem still appears Do not use video splitters I am getting a blank screen on my monitor Ensure that the power switch is in the ON position Check that the display is turned on Check that the cables are connected and check that the display input is DP HDMI Check that all video cables are inserted properly Ensure t...

Page 20: ...supported Please refer to the operating system for verification of the lock state information for CAPS NUM and Scroll Lock Mouse The computer does not detect my mouse or my mouse does not work when I switch computers or reboot Check that the mouse you are using is connected properly to the Switch in the USB port labeled Mouse Check that the USB cable between the Switch and the computer is complete...

Page 21: ...rt 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a p...

Page 22: ...nmental Australia Declaration of Conformity We at I O Interconnect Inc declare under our sole responsibility that the product SV142H0 SV142H1 SV242H0 SV242H1 to which this declaration relates are in conformity with the requirements of AS NZS regulations for Class B Information Technology Equipment ITE This equipment generates uses and can radiate radio frequency energy and if not installed and use...

Page 23: ...nt Secure DP HDMI 4K KVM Switch User Manual ʹʹ Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment ...

Page 24: ...I O is unable to repair or replace the product for example because it has been discontinued I O will offer either a refund or a credit toward the purchase of another product from I O com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt as discounted by its natural use What is not covered by this warranty All above warranties are null and void if...

Page 25: ...and of such estimate shall be borne solely by the purchaser Damaged equipment must remain available for inspection until the claim is finalized Whenever claims are settled I O reserves the right to be subrogated under any existing insurance policies the purchaser may have How state law relates to the warranty THIS WARRANTY CONTAINS THE SOLE WARRANTY OF I O THERE ARE NO OTHER WARRANTIES EXPRESSED O...

Page 26: ...you to contact us immediately at the following email address info ioint com or our technical support line at 1 714 564 1111 After your communication is received Interconnect personnel will contact you to follow up To ensure confidentiality I O encourages you to use our PGP encryption key The tech ioint com email address is intended to reach technical support on Interconnect products or services ...

Page 27: ...ade names are registered trademarks of respective manufacturers listed Windows and Windows Vista are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries Mac OS is a trademark of Apple Inc registered in the U S and other countries R35 I001 Revision A00 ...

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