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Hyundai 2017 Genesis G80, Owner'S Handbook & Warranty Information, Page: 1 / 50

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Hyundai 2017 Genesis G80 Owner'S Handbook & Warranty Information Download Page 1

2017
Owner’s Handbook & Warranty Information

Printing : Sep. 1, 2016
Publication No. : NAG-160901
Printed in Korea

USA

USA

Genesis 17MY(Cover).indd   1

2016-09-01   오후 2:49:56

Summary of Contents for 2017 Genesis G80

Page 1: ...2017 Owner s Handbook Warranty Information Printing Sep 1 2016 Publication No NAG 160901 Printed in Korea USA USA Genesis 17MY Cover indd 1 2016 09 01 오후 2 49 56 ...

Page 2: ...ner of your GENESIS please complete the Owner Information Change Card in the front of this handbook Warranty Start Date FOR YOUR CONVENIENCE Tel Your Salesperson is Tel Your Service Manager is Tel Your Parts Manager is SPEEDOMETER REPLACEMENT Speedometer replaced on with miles on the odometer Date Dealer Code Name Retailer of Genesis Branded Products Signature Genesis 17MY Cover3 indd 1 2016 09 01...

Page 3: ...728 Check one Change of Ownership Change of Address I no longer own this automobile as of __ __ ____ It was Exported Sold Destroyed Stolen NEW OWNER INFORMATION LAST NAME FIRST M I MAIL ADDRESS NUMBER STREET CITY TOWN STATE TELEPHONE NUMBER VEHICLE IDENTIFICATION The VIN is located on the driver s side of the dash VEHICLE IDENTIFICATION NUMBER SIGNATURE Miss Ms Mrs Mr CIRCLE APT ZIP CODE ODOMETER ...

Page 4: ...2 Genesis 17MY Main indd 2 2016 09 01 오후 3 05 38 ...

Page 5: ...ION 6 GENESIS ANTI PERFORATION LIMITED WARRANTY 20 SECTION 7 EMISSION DEFECT WARRANTY FEDERAL VEHICLE 22 SECTION 8 EMISSION PERFORMANCE WARRANTY FEDERAL VEHICLE 23 5 YEAR 60 000 MILE EMISSION WARRANTY PARTS FEDERAL VEHICLE 25 SECTION 9 EMISSION CONTROL SYSTEMS WARRANTY CALIFORNIA VEHICLE 30 5 YEAR 60 000 MILE EMISSION WARRANTY PARTS CALIFORNIA VEHICLE 33 SECTION 10 REPLACEMENT PARTS AND ACCESSORIE...

Page 6: ...epresentatives are available Monday through Friday between 6 30 AM and 3 00 PM PST GENERAL INFORMATION This handbook describes the consumer information and warranties relating to your new Genesis branded vehicle Please read this handbook carefully to familiarize yourself with the type of service which you are entitled to under each of the warranties applicable to your new Genesis branded vehicle T...

Page 7: ...retail buyer or otherwise put into use in service date whichever is earlier for a period of 60 months unlimited miles TO RECEIVE ASSISTANCE CALL 844 340 9742 A toll free call to the Genesis Roadside Assistance line will provide you with assistance for various Roadside Events See Coverage section for details on program coverage To receive Roadside Assistance call the Genesis Roadside Assistance Pro...

Page 8: ...en you run out o If your vehicle has been diagnosed by an authorized Retailer of Genesis Branded Products and if the reason for the disablement is a warrantable issue please contact Genesis Customer Care s toll free number at 844 340 9741 to request reimbursement o Examples of non warranty related tows would include accidents or any other tow incident that is not the result of a defect in material...

Page 9: ... The Genesis Roadside Assistance Program does not include reimbursement for any costs charges for repairs parts labor property loss or any other expense incurred as a result of accident collision vehicle abuse racing vandalism or other items not covered by the Genesis New Vehicle Limited Warranty Also excluded are services for snow tires repair to studs mounting or demounting of snow chains and an...

Page 10: ...ur vehicle s performance or servicing concerns 1 First speak to the Service Advisor at the dealership This person is in the best position to respond to your concerns 2 Should you require additional assistance speak with the Service Manager or General Manager at the dealership 3 After consulting with your dealership if you feel additional clarification or help is needed write or call Genesis Custom...

Page 11: ...equired by state or federal law NOTE If your state law requires written notification to the manufacturer please write Genesis Customer Care PO Box 20850 Fountain Valley CA 92728 844 340 9741 CustomerCare GenesisMotorsUSA com To begin the Alternative Dispute Resolution arbitration process simply call the Council of Better Business Bureaus at 1 800 955 5100 and you will be sent a Customer Claim Form...

Page 12: ...r consequential damages other than incidental damages which you may be entitled to under law If you reject the decision of the arbitrator you may pursue other legal remedies under state or federal law the company will not be obligated to perform any part of the decision Depending on federal or state law the decision may or may not be introduced as evidence by the consumer or the company in any civ...

Page 13: ...11 Genesis Warranty Information Genesis 17MY Main indd 11 2016 09 01 오후 3 05 38 ...

Page 14: ...uine accessory installed by an Authorized Retailer of Genesis Branded Products on a new vehicle at the time of prior to or after the vehicle s date of delivery to the original retail purchaser or the date the vehicle is first put into service is covered up to 5 years from the date of original retail delivery or date of first use or 60 000 miles whichever occurs first 5 YEARS 60 000 MILES 1 YEAR 12...

Page 15: ...te arises regarding your warranty coverage please follow the steps described under the Consumer Information section of this handbook To ensure that you have had an opportunity to have your concern fully reviewed we provide an Alternative Dispute Resolution arbitration program that is offered through BBB AUTO LINE Alternative Dispute Resolution Division Council of Better Business Bureaus Inc 3033 W...

Page 16: ... HMA and registered and normally operated outside the 50 United States and Washington D C are entitled to warranty service on the basis of the warranty applicable to such other distributing country JUDGMENT OF ALL WARRANTY MATTERS Hyundai Motor America reserves the right to furnish the final decisions in all warranty matters WHAT IS COVERED Repair or replacement of any component originally manufac...

Page 17: ... for the first year from the date of original retail delivery or date of first use with no mileage limitation unless the refrigerant charge is done as part of a warrantable repair RADIO AND SOUND SYSTEMS An equipment radio CD player DVD player Bluetooth and Navigational System are covered for the first 5 years from the date of original retail delivery or date of first use or 60 000 miles whichever...

Page 18: ...ion unless such services are performed as part of a covered warrantable repair or unless covered by a Genesis Maintenance Program Normal maintenance items are warranted in normal service only when the replacement is the result of a defect in material or factory workmanship for 12 months from the date of original retail delivery or date of first use or 12 000 miles whichever occurs first or up to t...

Page 19: ...oise or vibration or items considered characteristic of the vehicle Tires See separate tire manufacturer s warranty Airborne fallout industrial fallout acid rain salt hail and wind storms or other Acts of God Paint scratches dents or similar paint or body damage Action of road elements sand gravel dust or road debris which result in stone chipping of paint and glass Damage by rodents or any other ...

Page 20: ...ranty Service are the same as specified under the Genesis New Vehicle Limited Warranty Repairs will be made using new Genesis Hyundai Genuine Parts or Genesis Hyundai authorized remanufactured parts WARRANTY PERIOD For original owners only this Powertrain Limited Warranty will begin upon expiration of the 5 year 60 000 mile New Vehicle Limited Warranty and will continue to cover the Engine and Tra...

Page 21: ...INCONVENIENCE LOSS OF USE OF THE VEHICLE OR COMMERCIAL LOSS ARE NOT COVERED UNDER THIS WARRANTY ORIGINAL OWNER Original Owner is defined as the first retail purchaser of the vehicle who took delivery of the vehicle on its date of first use If the vehicle was first placed in service as a lease vehicle and the lessee purchases the vehicle at the end of the lease the 10 year 100 000 mile Powertrain L...

Page 22: ... one additional requirement Retain any body repair records It may be necessary for you to show that the required anti corrosion material has been applied to any previously replaced or repaired body components Exhaust system components Corrosion of any part of the vehicle other than body panels Corrosion of body panels that have been previously repaired or refinished from the original factory finis...

Page 23: ...ap hail wind storm flood or other Acts of God Corrosion caused by lack of proper maintenance misuse or abuse Matching of paint Painting of the entire vehicle for matching of paint is not covered Painting of the replaced or repaired panel to match the vehicle s original finish is to be decided by HMA on a case by case basis The duration of any implied warranties including those of MERCHANTABILITY a...

Page 24: ...ransferable to subsequent owners Failures other than those resulting from defects in material or workmanship which arise solely as a result of owner abuse and or lack of proper maintenance are not covered by the warranty INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF TIME INCONVENIENCE LOSS OF USE OF THE VEHICLE OR COMMERCIAL LOSS ARE NOT COVERED UNDER THIS WARRANTY WARRA...

Page 25: ...A approval you may be eligible for HMA s performance warranty coverage under the following conditions 1 The vehicle has been maintained and operated in accordance with the scheduled maintenance instructions described in the Owner s Manual provided with your vehicle 2 The vehicle fails to conform during the warranty period to the applicable emission standards as determined by an emissions test appr...

Page 26: ...l emission related components and provides 8 years or 80 000 miles coverage on the specific components noted EMISSION WARRANTY PARTS LIST Some items require scheduled replacement and are warranted up to the first replacement interval or up to the limits of the applicable emission warranty coverage period whichever occurs first Refer to the Scheduled Maintenance section in your Owner s Manual The f...

Page 27: ...Liquid Separator ORVR Vent Valve Rollover Cut Valve Positive Crankcase Ventilation System PCV Valve and Hose Catalyst and Exhaust System Exhaust Manifold Catalytic Assembly 8 80 All vehicles Exhaust Manifold Exhaust Pipe from manifold to catalyst Catalytic Converter Assembly 8 80 All vehicles Charging System Alternator Battery Sensor OAD Miscellaneous Items Used In Above Systems Hoses clamps gaske...

Page 28: ...ective in material or workmanship or not equivalent from an emission control standpoint to the original equipment part INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF TIME INCONVENIENCE LOSS OF USE OF THE VEHICLE OR COMMERCIAL LOSS ARE NOT COVERED UNDER THIS WARRANTY The duration of any implied warranties including those of MERCHANTABILITY and FITNESS FOR A PARTICULAR PURP...

Page 29: ...enuine Parts when used in connection with Genesis branded vehicles means parts manufactured by or approved by HMA designed for use on Genesis branded vehicles and distributed by HMA MAINTENANCE SERVICE MAINTENANCE REPLACEMENT OR REPAIR OF THE EMISSION CONTROL DEVICES AND SYSTEMS MAY BE PERFORMED BY ANY QUALIFIED AUTOMOTIVE REPAIR ESTABLISHMENT OR INDIVIDUAL USING ANY PART CERTIFIED PURSUANT TO APP...

Page 30: ...an Samoa or the Commonwealth of the Northern Mariana Islands are entitled to service of the emission control systems on the basis of the warranty applicable to such other distribution country CLAIMS PROCEDURE To obtain warranty service under these warranties the owner should return the vehicle to an authorized Retailer of Genesis Branded Products during its normal service business hours where such...

Page 31: ... time please contact Genesis Customer Care for assistance Further information can be obtained from and complaints registered with U S Environmental Protection Agency Office of Transportation and Air Quality Compliance Division Light Duty Vehicle Group Attn Warranty Complaints 2000 Traverwood Drive Ann Arbor MI 48105 Email complianceinfo epa gov Genesis 17MY Main indd 29 2016 09 01 오후 3 05 39 ...

Page 32: ...d vehicle at no cost to you including diagnosis parts and labor MANUFACTURER S WARRANTY COVERAGE 1 For 5 years or 60 000 miles whichever occurs first If your Genesis branded vehicle fails a Smog Check inspection all necessary diagnosis repairs and adjustments will be made by HMA to ensure that your vehicle passes the inspection This is your Emission Control System PERFORMANCE WARRANTY If any emiss...

Page 33: ...aintenance or unapproved modifications If you have any questions regarding your warranty rights and responsibilities you should contact Genesis Customer Care at 844 340 9741 or the California Air Resources Board at 9528 Telstar Avenue El Monte CA 91731 INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF TIME INCONVENIENCE LOSS OF USE OF THE VEHICLE OR COMMERCIAL LOSS ARE NOT C...

Page 34: ...000 miles for certain high cost emission related parts determined by a California government specified formula We provide greater warranty coverage of 5 years or 60 000 miles for all emission related components and 8 years or 80 000 miles coverage for catalytic converters and the electronic engine control module includes onboard emissions diagnostic device WARRANTY PARTS LIST The 5 year 60 000 mil...

Page 35: ...r 8 years or 80 000 miles whichever occurs first NOTE3 Specific emission parts covered up to 5 years or 60 000 miles whichever occurs first or up to the first required scheduled maintenance whichever occurs first See Owner s Manual for required scheduled maintenance Valve Timing System Oil Control Valve Assy Oil Temperature Sensor Evaporative Control System Vapor Storage Canister Canister Close Va...

Page 36: ...ice WHAT IS NOT COVERED THE EMISSION CONTROL SYSTEM DEFECTS WARRANTY AND THE EMISSION CONTROL SYSTEM PERFORMANCE WARRANTY SHALL NOT APPLY TO Malfunctions in any part directly caused by abuse misuse modification improper adjustment except those done by a dealership during warranty service work alterations tampering disconnections improper or inadequate maintenance neglect or use of leaded gasoline ...

Page 37: ...ve repair facility or individual using parts other than Genesis Hyundai Genuine Parts without invalidating this warranty However the cost of such maintenance and parts will not be covered under this warranty unless it is an Emergency Repair situation Refer to Emergency Repair for definition of emergency repair situation Use of replacement parts which are not equivalent in quality to Genesis Hyunda...

Page 38: ...n we will repair the vehicle free of charge unless o The delay is requested by you the Genesis branded vehicle owner or o The delay is caused by factors beyond the control of HMA or an authorized Retailer of Genesis Branded Products The lack of availability of warranted parts within 30 days shall constitute an emergency situation see EMERGENCY REPAIR EMERGENCY REPAIR In an emergency where an autho...

Page 39: ...smog check failure was directly caused by abuse neglect or improper maintenance then you will be responsible for all diagnostic and repair costs related to detecting and repairing your Genesis branded vehicle so it will pass the Smog Check test If you choose to have your Genesis branded vehicle repaired at a service facility other than an authorized Retailer of Genesis Branded Products HMA will no...

Page 40: ...PART WARRANTY PERIOD The Replacement Parts Limited Warranty period is limited to 1 year from the date of installation or twelve thousand 12 000 miles of service whichever occurs first for Genesis Hyundai Genuine replacement parts supplied by HMA and purchased from and installed by an authorized Retailer of Genesis Branded Products Parts replaced under the terms of the New Vehicle Limited Warranty ...

Page 41: ...e counter is warranted for 1 year unlimited mileage A Genesis Hyundai Genuine AM FM radio cassette player CD DVD player Bluetooth or Navigation System are covered for 1 year unlimited mileage if purchased and installed after the vehicle has been retailed or placed into service OWNER S RESPONSIBILITIES Proper use maintenance and care of the vehicle part in accordance with the instructions contained...

Page 42: ...trol Systems Warranty INCIDENTAL OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF TIME INCONVENIENCE LOSS OF USE OF THE VEHICLE OR COMMERCIAL LOSS ARE NOT COVERED UNDER THIS WARRANTY The duration of any implied warranties including those of MERCHANTABILTY and FITNESS FOR A PARTICULAR PURPOSE are limited to the duration of this limited warranty Some states do not allow limitations on h...

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