Hytera PNC 550 Manual Download Page 1

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Preface

Welcome to the world of Hytera and thank you for purchasing this product. This manual includes a

description of the functions and step-by-step procedures for use.

To avoid bodily injury or property loss caused by incorrect operation, please carefully read the

Safety

Information Booklet

before use.

This manual is applicable to the following product:

PNC 550 Smart LTE Terminal

Summary of Contents for PNC 550

Page 1: ...ual includes a description of the functions and step by step procedures for use To avoid bodily injury or property loss caused by incorrect operation please carefully read the Safety Information Booklet before use This manual is applicable to the following product PNC 550 Smart LTE Terminal ...

Page 2: ... Turning the Terminal On Off 11 2 3 Adjusting the Volume 12 2 4 Understanding the Screen 12 2 4 1 Status Indications 13 2 4 2 Control Center 14 2 4 3 App Center 15 2 4 4 Screen Operation 15 2 5 Configuring the Dual SIM Standby Feature 18 2 5 1 Enabling Disabling the SIM Card 18 2 5 2 Setting the Preferred SIM Card 18 2 6 Connecting to the Network 19 2 6 1 Mobile Network 19 2 6 2 Wi Fi 19 3 Termina...

Page 3: ... 8 2 NFC 30 3 8 3 USB 30 3 9 Product Information 30 3 9 1 Battery 30 3 9 2 Storage 31 3 9 3 About Product 32 4 Applications 33 4 1 Installation 33 4 2 Uninstallation 33 4 3 App Permissions 33 5 Communication Services 34 5 1 Phone 34 5 1 1 Initiating Calls 34 5 1 2 Receiving Calls 35 5 1 3 Emergency Call 35 5 1 4 Other Operations 36 5 2 Message 36 5 2 1 Sending Messages 36 5 2 2 Receiving Messages ...

Page 4: ...47 6 2 6 Deleting Pictures or Videos 47 6 3 Videos 47 6 4 Music 47 6 4 1 Playing Music 47 6 4 2 Other Operations 48 7 Google Apps 49 7 1 Chrome 49 7 1 1 Multipage Operations 49 7 1 2 Webpage Settings 50 7 1 3 Bookmark Operations 50 7 1 4 History 51 7 1 5 Download 51 7 2 Drive 51 7 3 Duo 51 7 4 Gmail 51 7 5 Google 52 7 6 Maps 52 7 7 Photos 52 7 8 Play Movies TV 52 7 9 Play Music 53 7 10 Play Store ...

Page 5: ...he Timer 57 8 3 4 Setting the Stopwatch 57 8 4 Calendar 57 8 4 1 Adding Accounts 57 8 4 2 Adding Activities 58 8 4 3 Searching for Activities 58 8 4 4 Setting the Calendar 58 8 5 Calculator 59 9 System Upgrade 60 10 Troubleshooting 61 11 Care and Cleaning 63 11 1 Product Care 63 11 2 Product Cleaning 63 12 Optional Accessories 64 ...

Page 6: ...consent of the Company Disclaimer The Company endeavors to achieve the accuracy and completeness of this manual but no warranty of accuracy or reliability is given All the specifications and designs are subject to change without notice due to continuous technological development No part of this manual may be copied modified translated or distributed in any manner without the prior written consent ...

Page 7: ...om that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 10 mm between the radiator and your body This transmitter must not be co located or operating in conjunction with any ot...

Page 8: ...nnement This equipment complies with IC RSS 102 radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 10 mm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter Cet équipement est conforme aux limites d exposition aux radiations...

Page 9: ...onfiguration click Apply The Log Level Settings dialogue appears Press the PTT key Denotes messages directories file names folder names and parameter values The screen displays Invalid Battery Open PDT_PSS exe Go to D opt local In the Port text box enter 22 Directs you to access a multi level menu Go to File New Italic Denotes document titles For details about using the DWS refer to Dispatch Works...

Page 10: ...5 Key Operations Operation Description Short press Press and release quickly Long press Press and hold for the preset duration Press and hold Keep the key pressed ...

Page 11: ...is missing or damaged please contact your dealer Item Quantity PCS Item Quantity PCS Terminal 1 Data Cable 1 Battery 1 Battery Cover 1 Power Adapter 1 Documentation Kit 1 Figures in this manual are for reference only Check the main unit label inside the battery compartment to ensure that the purchased product is correct ...

Page 12: ...7 1 2 Product Overview 1 3 Installing Cards Insert the Nano SIM cards and Micro SD card into the slots as shown in the following figure ...

Page 13: ...the Battery Use the approved battery by the Company to avoid the risk of explosion Dispose of the used battery in accordance with Precautions for Disposal in the Safety Information Booklet 1 Slide the battery latch to the unlock position and remove the battery cover 2 Attach the battery C aution ...

Page 14: ...e you must charge the battery before initial use to avoid the low battery alarm Do follow the standard procedure of charging the standalone battery below so as to prevent overcharging and prolong the battery life You can charge the standalone battery according to the following standard procedure 1 Place the battery into the charger 2 Insert the output connector of the power adapter into the port o...

Page 15: ...upply or PC by the data cable It is recommended to charge the battery when the power is below 15 During charging check whether the battery is fully charged by the battery level icon or battery percentage displayed on the touchscreen ...

Page 16: ...er data from other devices to the terminal Tap Set up as new to skip this step 4 Sign in to your Google account or create a new Google account by following on screen instructions 5 Configure the basic information as follows a Set the date and time b Enter the user name c Select a lock mode d Configure your voice match assistant 6 Read and accept the privacy terms and policy including google servic...

Page 17: ...me To increase or decrease the ring volume press the Volume Up or Volume Down key To increase or decrease the media volume or alarm volume press the Volume Up or Volume Down key click in the displayed control box and then drag the volume slider You can also adjust the volume through the Settings menu For more operations see 3 3 Sound 2 4 Understanding the Screen ...

Page 18: ... is connected The BT feature is enabled The SIM card registers with the mobile network An earpiece is connected The SIM card does not register with the mobile network The GPS is positioning The hotspot is enabled The Do Not Disturb mode is enabled and Alarms only Priority only is selected ...

Page 19: ...nal has downloaded file s The airplane mode is enabled The terminal has uploaded file s The alarm is enabled The terminal has downloaded file s The vibration mode is enabled Screenshot s is are captured 2 4 2 Control Center Control Center allows you to access handy features by using shortcut switches adjust the screen brightness and view or clear the notifications To open the control center swipe ...

Page 20: ...15 2 4 3 App Center Tap or swipe upward on the home screen to open the app center and then swipe up or down to view all apps 2 4 4 Screen Operation Understanding Gestures ...

Page 21: ...enshots To capture the current screen press the On Off key and the Volume Down key at the same time To view the screenshot tap to enter the Snapdragon Gallery menu Locking Unlocking the Screen When you do not use the screen you can lock the screen to save battery power avoid unintended operations and preserve privacy In this case you can still initiate an emergency call answer a call and receive a...

Page 22: ... widget and home screen settings To change the wallpaper add widgets or configure the home screen tap and hold the customized zone to enter the home screen editing mode and then tap WALLPAPERS WIDGETS or HOME SETTINGS App icon To add an app to the home screen enter the app center tap and hold the app icon and then drag it to the customized zone To arrange the apps on the home screen tap and hold a...

Page 23: ...u can tap the SIM card to customize the name and color of the SIM card for easy identification 2 5 2 Setting the Preferred SIM Card You can set a SIM card as the preferred one after which the terminal will preferentially use the card to access the network initiate a call or send a message To set a preferred SIM card do as follows 1 Tap Settings Network Internet SIM cards 2 Tap Default 4G 3G Subscr...

Page 24: ...ss the Internet so as to reduce mobile data usage and avoid unnecessary data charges To connect the terminal to the Wi Fi network do the following 1 Turn on Wi Fi in one of the following ways Swipe down from the status bar to expand all shortcuts and then turn on Wi Fi Tap Settings Network Internet Wi Fi and turn on Wi Fi 2 Tap one of the listed available networks 3 If the icon displays next to th...

Page 25: ...ork Data usage To set the data usage cycle reset date data usage alarm or data usage limit in the data usage interface tap and then perform the desired operation In this case the terminal will give notifications or disable the mobile network when the data usage exceeds the limit 3 1 3 Hotspot and Tethering Wi Fi Hotspot After connecting the terminal to the mobile network you can create a hotspot t...

Page 26: ...he BT device must be connected and paired For details see Connecting to BT Device in 3 8 1 BT To configure the BT tethering do as follows 3 Tap Network Internet Hotspot tethering Bluetooth tethering and then enable the BT tethering 4 Return to the Settings interface and tap Connected devices Bluetooth 5 In the Bluetooth interface tap next to the paired device select Internet Access and then tap OK...

Page 27: ...BT or Wi Fi To enable the feature do one of the following Swipe down from the status bar to expand all shortcuts and then turn on Airplane mode Tap Settings Network Internet Airplane mode and then turn on Airplane mode 3 2 Display 3 2 1 Brightness Level Brightness Level allows you to adjust the screen brightness so as to ensure good visual effect in different situations To adjust the brightness le...

Page 28: ...he sleep time so as to save battery power To set the sleep time tap Display Advanced Sleep and then select the desired time in the time list If you want the terminal screen to be waken up upon receiving a notification you can tap Display Advanced Ambient Display and turn on the switch next to it 3 2 4 Auto Rotate Screen Auto Rotate Screen allows the terminal to automatically adjust the orientation...

Page 29: ...To set the screen saver do as follows 1 Tap Display Advanced Screen saver tap Current Screen saver and then select Color Clock or Photo as the screen saver 2 Tap next to the Current screen saver and then set the Style as Analog or Digital or select the Night mode 3 Tap When to start to set the time to activate the screen saver 3 3 Sound 3 3 1 Volume Sound Effect and Vibration In the Sound menu you...

Page 30: ...ap next to the switch and then select Total silence Alarms only or Priority only as required and set duration before entering the mode When you select Priority Only mode you must tap MORE SETTINGS to set your preferences Through Settings menu Tap Settings Sound Do not disturb preferences and then you can configure the feature as follows Tap Priority only allows and then select Reminders Events Mes...

Page 31: ...y power Device Only The terminal locates only through GPS and sensors without using data traffic 3 Tap Location App level Permissions and then set the permission of the apps to access location information 3 5 Language and Input To configure language and input tap System Language input and then perform the following operations To configure the display language tap Languages and then drag the desire...

Page 32: ...onization of date time and time zone do as follows Turn on the Automatic date time switch and then the system uses the date and time provided by the network Turn on the Automatic Time Zone switch and then the system uses the time zone provided by the network To manually adjust the date time and time zone do as follows Tap Set Date and then select the date according to the actual situation Tap Set ...

Page 33: ...ou can reset the network apps or system to fix the problem To reset the terminal tap System Reset Options and then you can perform the following operations To reset all network settings tap Reset Wi Fi mobile Bluetooth RESET SETTINGS and then tap RESET SETTINGS to confirm reset To reset all app data tap Reset app preferences and then tap RESET APPS to confirm reset on the prompt To clear all data ...

Page 34: ...ntacts and Sound Recorder can transmit and receive files through BT The followings take the Snapdragon Gallery as an example 1 Tap to open Snapdragon Gallery 2 Select the desired picture or video to transmit and then tap and select Bluetooth 3 Select the desired BT device to receive the file 4 After the BT device receives the request the terminal can transmit the file Other Operations Modifying th...

Page 35: ...ter with the USB cable tap Settings Connected devices USB and then select one of the following USB connection mode Charge this device The terminal will only be charged Transfer files The terminal can transfer files with the computer Transfer photos PTP The terminal can transfer photos with the computer Use device as MIDI The terminal can be used as the MIDI Musical Instrument Digital Interface inp...

Page 36: ...ower Display To display the remaining power in the status bar turn on the Battery percentage switch 3 9 2 Storage Storage allows you to view the proportion of used storage and release space for better use To extend the storage you can install a Micro SD card To release the storage tap Settings Storage and then do one of the following Manual Release Tap FREE UP SPACE and then remove the latest cach...

Page 37: ...t the terminal tap Settings System About Phone To view the status of the terminal tap Status and then check the detailed information including battery status SIM status IMEI information serial number and power on time To view the legal information of the terminal tap Legal information and then check the detailed information including the third party license system WebView license and wallpapers ...

Page 38: ...ou can uninstall it to release storage and improve terminal performance To uninstall an app do one of the following On the app center tap and hold the icon of the desired app and then drag it upward to on the top of screen Tap Settings Apps notifications select the desired app from the list and then tap UNINSTALL 4 3 App Permissions App Permissions allows you to view and set the permissions for ap...

Page 39: ... then tap to initiate a call Or enter the number and then tap the desired contact from the search results to initiate a call Contact 1 Tap to open the Phone app 2 Enter the contact list in one of the following ways Tap to view the favorite contacts Tap to view all contacts 3 Tap the desired contact to initiate a call Call Log 1 Tap to enter the Phone app 2 Tap to view all call logs Tap to select C...

Page 40: ... the missed calls swipe down from the status bar and read the missed call notifications 5 1 3 Emergency Call In case of emergency you can initiate an emergency call within the carrier network coverage even when no SIM card is installed To initiate an emergency call do one of the following When the screen is unlocked tap to open the Phone app tap to open the dial pad and then initiate an emergency ...

Page 41: ...nter the phone number in the To text box To add more message receivers tap next to the To text box 4 Enter the message content in the Send message text box If necessary tap to add pictures videos or audio files 5 Tap to send the message 5 2 2 Receiving Messages Upon reception of a message you can view the message and then reply the message or initiate a call to the message sender 5 2 3 Other Opera...

Page 42: ... operations To share the selected message s with others tap To forward the selected message s tap To copy the selected message s tap To delete the selected message s tap To delete the entire conversation tap and hold the conversation and then tap 5 3 Contacts Contacts allows you to manage your contacts information including phone numbers e mails addresses etc 5 3 1 Creating Contacts To create a ne...

Page 43: ... interface tap 2 Enter the contact related keywords Contacts meeting the keywords are displayed in the contact list 5 3 4 Sharing Contacts To share a contact with others do as follows 1 In the Contacts interface tap and hold the contact 2 Tap at the upper right corner 3 Select a way to share the contact such as BT email etc 5 3 5 Deleting Contacts To delete a contact do as follows 1 In the Contact...

Page 44: ...ap and then you can perform the following operations To view the contacts saved in the SIM card or the terminal tap SIM 1 SIM 2 or Device To configure the settings tap Settings and customize your settings such as your profile accounts blocked numbers etc ...

Page 45: ...do one of the following When the screen is unlocked tap to open the camera When the screen is locked wake the screen tap and hold at the lower right corner and then swipe upward to open the camera 6 1 1 Photo Mode The following figure shows the options available in the photo mode Photographing To take a photo do as follows ...

Page 46: ...focus image After taking the photo you can tap the picture to re focus the desired places OptiZoom The OptiZoom mode allows you to lock an object that the camera will automatically zoom in When the object moves the camera adapts the zooming to clearly capture it Other modes Besides Snapdragon Camera provides a number of shooting modes for different objects and scenes including Portraits Landscape ...

Page 47: ...lity as Low Standard or High Storage Tap Storage and select Phone or SD Card to store the pictures you take The pictures are stored in the terminal by default Continuous Shot Tap Continuous Shot and select On or Off The Continuous Shot feature allows you to continuously take a number of photos when you tap and hold Redeye Reduction Tap Redeye Reduction and select Disable or Enable With this featur...

Page 48: ...itch to the video mode 3 Optional Tap to switch the front rear cameras 4 Optional Tap to mute the video 5 Optional Zoom in or zoom out to increase or decrease the focal length 6 Tap to start recording video On the top of the recording interface tap to pause and to resume 7 Tap when you finish recording To view the video you have recorded tap the thumbnail button ...

Page 49: ...d select Phone or SD Card to store the video you record The videos are stored in the terminal by default 6 1 3 Panoramic Mode The Panoramic mode allows you to take one photo to cover the whole scene instead of taking multiple photos when you require a wide angle to capture scenery or persons To take a panoramic photo do as follows 1 Tap to open the camera 2 Switch to the panoramic mode 3 Hold you ...

Page 50: ... they were taken Tap Albums to view pictures and videos taken by camera downloaded images or screenshots Tap Videos to only view the videos 6 2 2 Playing Videos To play a video do as follows 1 In the gallery select the video you want to play 2 Tap to start play 3 During the play you can perform the following operations Tap to pause and tap to resume ...

Page 51: ... and then tap SAVE 6 2 4 Editing Pictures 1 In the gallery select the picture you want to edit 2 Tap to enter the edit interface and then perform the following operations Tap and hold at the upper right to view the original picture and release it to view the edited picture Tap to select the color of the picture to display Tap to cut straighten or rotate the picture Tap and then swipe the sliders t...

Page 52: ...etc 6 2 6 Deleting Pictures or Videos To delete a picture or video do as follows 1 Tap and hold the picture or video you want to delete 2 Tap and then select OK to confirm deletion 6 3 Videos The Videos app lists all the videos in the terminal and allows you to play share or trim the selected video For details see 6 2 Snapdragon Gallery 6 4 Music The Music app allows you to play the audio files sa...

Page 53: ...resume playing Tap to enable or disable the repeat playback Tap to enable or disable the shuffle play Tap or to play the previous or next song 6 4 2 Other Operations 1 Select a song in the playlist 2 Tap and then do as follows Use the song as phone ring tone Share the song with others through BT Messaging or email etc Delete the song ...

Page 54: ...gs Users accounts Add account Google and then follow the on screen instructions For more details of the Google account visit http support google com account 7 1 Chrome Google Chrome allows you to browse the website To open the Chrome browser tap in the app center To protect your device from malware or viruses visit trusted website only 7 1 1 Multipage Operations In the browser interface tap the Mu...

Page 55: ...e webpage tap To mark the webpage as a favorite site tap To share the current webpage tap Sharing To search on the webpage tap Find in page enter the key words in the text box and then the webpage highlights the search results To switch to the desktop website select Desktop site and then the current page is converted into a computer version 7 1 3 Bookmark Operations To enter the Bookmark interface...

Page 56: ...oad list or tap next to each file For more details of the app visit http support google com chrome 7 2 Drive Google Drive allows you to manage the files you have saved in the drive cloud account You can store files of photos recordings and videos in Drive and then the Drive synchronizes the files with the terminal smartphone or computer You can also view or rename the files and share the files wit...

Page 57: ...aps allows you to position your location and explore the local businesses gives directions for driving and provides traffic information for other kinds of transportation Before using the Maps make sure to enable the location services on the terminal For details of the app visit http support google com maps 7 7 Photos Google Photos can analyze and organize your images into categories and gives you ...

Page 58: ...and games In the digital library you can view the detailed features of the apps or games and then easily download and install them on the terminal You can also search files of music videos or books for more entertainment For details of the app visit http support google com googleplay 7 11 YouTube Google YouTube allows you to watch and upload videos and subscribe to other users or channels on the a...

Page 59: ...ownloads To view all files tap the terminal icon 3 Manage files a Tap and hold the file b Do as follows To share the file tap and select a way such as BT email etc To delete the file tap and then confirm the deletion To copy move compress or rename the file tap and then perform the desired operation 8 2 Sound Recorder Sound Recorder allows you to record voice at any time during your work time or d...

Page 60: ...nterface tap to enter the Recording list 2 In the recording list tap a recording file to replay it 8 2 3 Managing Recording Files To manage recording files do as follows 1 tap to enter the Recording list 2 tap and hold a recording file 3 Rename share or delete the recording file To rename the file tap to enter the name and then tap Save To share the file tap and then select a way to send the file ...

Page 61: ... to set the time or tap in the lower left corner to enter the time and then select OK 4 Set the repeating period ringtone or the label of the alarm clock and then tap to hide these parameters 8 3 2 Viewing the World Clock To view the city time of anther time zone do as follows 1 Tap CLOCK to enter the clock interface 2 Tap at the bottom to enter the world clock list 3 Select a city time type and t...

Page 62: ... interface 2 Tap to start timing During the timing process you can perform the following operations Tap to pause the timer Tap RESET to delete the current timer Tap LAP to add one lap and put the current value of stopwatch to the lap list 8 4 Calendar The Calendar allows you to schedule activities such as work plans travel plans and birthday reminders To view your calendar do as follows 1 Tap to o...

Page 63: ...keywords in the search text box 3 Tap on the keypad and then the activities meeting the keywords are displayed in the interface 8 4 4 Setting the Calendar To configure the calendar in the Calendar interface tap Settings General settings and then perform the following operations If you tap You can Show week number view the week number in the calendar interface Week starts on select Locale default S...

Page 64: ... time select the time to remind you of an event in advance 8 5 Calculator The Calculator allows you to perform basic calculations To open the Calculator tap in the app center and then swipe left or right to enter the math symbols or numbers ...

Page 65: ...lows 1 Connect to the network and tap in the status bar 2 Tap CHECK UPDATE to detect the new version 3 Download and install the latest upgrade package When upgrade is completed the terminal will automatically restart To configure the upgrade do as follows 1 In the System upgrade interface tap SETTINGS 2 Set the upgrade Auto check for update The terminal automatically checks the latest package on a...

Page 66: ...ork temporarily Restart the terminal and try again The keys are damaged Contact your dealer to repair The LED indicator works abnormally The LED indicator gives wrong indications Restart the terminal and try again The LED indicator is damaged Contact your dealer to repair The touchscreen displays nothing The touchscreen may not work temporarily Restart the terminal and try again The touchscreen is...

Page 67: ...s insufficient Clear the memory The SIM card or SD card cannot be identified The SIM card or SD card is not properly installed Remove and reattach the SIM card or SD card The SIM card or SD card may suffer from poor contact caused by dirty or damaged battery contacts Clean the metal contacts of the SIM card or SD card The GPS cannot locate your position The terminal may be at an unfavorable positi...

Page 68: ...minal by the earpiece cable 11 2 Product Cleaning Turn the terminal off and remove the battery before cleaning Clean up the dust and fine particles on the terminal surface and charging piece with a clean and dry lint free cloth or a brush regularly Use neutral cleanser and a non woven fabric to clean the screen keys knobs and front case after long time use Do not use chemical preparations such as ...

Page 69: ... the accessories specified by Hytera only otherwise we will not be liable for any loss or damage arising out of the use of any unauthorized accessories Contact your dealer for the optional accessories used with the terminal C aution ...

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