Hughes HN9500, Installation Manual

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Possible solutions Probable cause Flagged parameter
See Table 6: Reasons for
registration errors and corrective
actions
on page 36.
Registration failure (occurs only
during commissioning).
Wait for weather to improve. Fallback – System is in fallback
mode. The router is experiencing Data Path
severe weather conditions affecting
the data rate. The data rate has
been reduced to improve the
transmission.
Follow solutions listed for Receive
Status problems in this table. VADB – System is in VADB mode.
The Satellite link is down and the
router is using the dialup backup
link.
Look for red flags next to other
parameters. Router is not fully operational. Operational State
Look for red flags next to other
parameters. Router is in an unknown state. Desired State
Call Hughes Installer Support with
site name to resolve the issue. Router is out of service.
Call Installer Support with site name
to resolve the issue. Router is under maintenance.
Call Installer Support with site name
to resolve the issue. Router is suspended by the NOCC. Suspension State
Call Installer Support with site name
to resolve the issue. Router has been barred individually
or as part of a group by the NOCC. Barred State
Wait to see if the flag goes away. If
it does not, call Installer Support
with site name to resolve the issue. Router has not acquired security
keys. Security Keys
Wait for normal operation to
resume. The router has greatly exceeded
the FAP threshold, and so the
router’s data rate is reduced for a
period of time. FAP Status
Wait until the router re-establishes
TurboPage TTMP. TurboPage is enabled but the
TTMP Status is down. TurboPage TTMP Status
Wait until the router re-establishes
all tunnels. IPSec is enabled but all IPSec
tunnels are down. IPsec Status
Reception Information page
The Reception Information page shown in Figure 49: Reception Information page on page 78
displays information about data received by the satellite router.
77
HN9500 Satellite Router Installation Guide
1037736-0001 Revision G
Chapter 9 System Control Center