Corrective action
Explanation
State name
State code
Transient – No action is necessary.
Modem is starting up in operational
phase.
Starting Up in Operation
21
Transient – No action is necessary.
Modem is in operational phase.
Downlink has been established;
Downlink Established in
Operational
22
that is, beacon is being tracked and
transmission information packets
are being received.
Transient – No action is necessary.
Modem is in operational phase and
is waiting for indirect and direct
management packets.
Waiting for MIPs in
Operational
23
Transient – No action is necessary.
Modem is in operational phase.
Profiles are being distributed to
various subsystems.
Reconciling Profile in
Operational
24
Steady state – No action is
necessary.
Modem is fully operational.
Fully Operational
(normal operation)
25
Error codes
Make sure the SAT. IN and SAT.
OUT cable connections are finger
Rx cable connectivity tests have
failed.
Rx Connectivity Down
26
tight. If the problem persists, call
your service provider to verify
cabling and pointing.
Make sure the SAT. IN and SAT.
OUT cable connections are finger
Modem is unable to track beacon.
No Beacon
27
tight. If the problem persists, call
your service provider to verify
cabling and pointing.
Make sure the SAT. IN and SAT.
OUT cable connections are finger
Modem is not receiving
transmission information packets
from satellite.
No TIPs
28
tight. If the problem persists, call
your service provider to verify
cabling and pointing.
Make sure the SAT. IN and SAT.
OUT cable connections are finger
Tx cable connectivity tests have
failed.
Tx Connectivity Down
29
tight. If the problem persists, call
your service provider to verify
cabling and pointing.
Rain or snow can cause this
condition. If it continues during
Bad slots
are transmissions from
the modem that are not received
Too Many Bad Slots
30
clear weather, call your service
by the satellite. State code 30
provider to verify cabling and
pointing.
indicates a percentage of bad slots
within the last hour that exceeds a
preset value.
HN9000 Satellite Modem User Guide
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1037577-0001 Revision F
System Control Center
Chapter 2
