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Pub. 42004-467D 

Camera Telephone Manual 

Page 6 of 30 

P:\Standard IOMs - Current Release\42004 Instr. Manuals\42004-467D.docx 

04/19 

Safety Guidelines

 

When installing any GAI-Tronics telephone equipment, please adhere to the following guidelines to 
ensure the safety of all personnel: 

 

Do not install telephone wiring during a lightning storm. 

 

Electrostatic Discharge (ESD) Protection:

 The telephone may have an earth ground terminal 

provision.  If so, ensure that it is connected to ground in accordance with all local safety regulations 
and the National Electrical Code (NEC).  Grounding must be ensured for safe and stable 
communications.  Do not use long and coiled ground wires.  Trim ground wires to the required 
length.  Use a star configuration whenever possible.  Please note proper grounding does not eliminate 
the need for lightning protection for the telephone or the telephone system. 

 

Install a UL Listed lightning arrestor

 on any telephone installed where the telephone or telephone 

cable is at risk of being exposed to lightning strikes.  The lightning arrestor must be installed as close 
to the telephone as possible to maximize the protection.  It must not be installed within the enclosure 
supplied with the phone. 

 

Do not install telephone jacks in wet locations unless the jack is specifically designed for wet 
locations. 

 

Do not touch uninsulated telephone wires or terminals unless the telephone line has been 
disconnected at the network interface. 

General Installation Guidelines

 

The preferred system configuration is a dedicated telephone line per RED ALERT

®

 telephone.  This is 

required

 when using TMA in its typical 

polling

 operation. 

N

OTE

:

  Never install a RED ALERT

®

 telephone on the same telephone line as any other (non-RED 

ALERT

®

) telephone. 

Telephones must be scheduled to 

call-in

 instead of being polled by TMA if sharing a telephone line while 

using TMA. 

Location Considerations

 

RED ALERT

®

 camera telephones contain a miniature camera module with a cone-shaped, pin-hole lens.  

Do not install these telephones where the front of the telephone will be exposed to direct sunlight or any 
other bright light.  Bright light will wash out the video image (severely diminish contrast) and result in 
poor video quality. 

Security Hardware

 

All RED ALERT

®

 telephones described in this manual are vandal-resistant.  The front panel of each 

telephone covered in this manual is attached to its enclosure with security screws.  A GAI-Tronics Model 
233-001 Security Screwdriver or Torx T-25 security head tip (sold separately) is required to install the 
telephone. 

Summary of Contents for GAI-TRONICS RED ALERT 393-001CAM

Page 1: ...Emergency Call Operation 4 Non Emergency Call Operation 4 Receiving a Call 5 Disconnecting a Call 5 Location Identification 5 Installation 5 Safety Guidelines 6 General Installation Guidelines 6 Locat...

Page 2: ...Sequences 18 Dialing Methods 19 Password Protection 21 Auto Answer Alert 21 Off Hook Ringing 21 Disconnect Options 22 ADA Americans with Disabilities Act Programming 23 Extended Strobe Operation Requ...

Page 3: ...s and report problems when used with TMA Telephone Management Application software Using TMA with RED ALERT telephones reduces system test and maintenance time and decreases liability issues associate...

Page 4: ...vate Automatic Branch Exchange or KSU Key Service Unit NOTE Connection to pay telephone extensions or shared service party lines must be avoided The CCD camera within all RED ALERT camera telephones r...

Page 5: ...package Model 12509 042 includes a single line transceiver for polling a single telephone at a time Each telephone requires approximately 90 seconds to relay its health status to TMA Use multiple tran...

Page 6: ...steadily when the called party acknowledges receiving the call by transmitting a DTMF or after answering the call 2 Two way hands free conversation can now occur Non Emergency Call Operation Applicab...

Page 7: ...oice calls call progress tones i e busy signal fast busy or reorder tone and when enabled dial tone Refer to the Disconnect Options section of this manual for factory defaults and available options Lo...

Page 8: ...in the enclosure supplied with the phone Do not install telephone jacks in wet locations unless the jack is specifically designed for wet locations Do not touch uninsulated telephone wires or terminal...

Page 9: ...ssible Sealed fittings should be installed at all cable entry points Silicone sealant or equivalent should be applied around and inside all conduit entries to prevent moisture ingress Refer to the exa...

Page 10: ...6 Pull the telephone line through the conduit and into the enclosure 7 Connect the telephone line to the customer supplied telephone line surge suppressor if applicable and modular jack USOC RJ11 or...

Page 11: ...4 467D Camera Telephone Manual Page 9 of 30 P Standard IOMs Current Release 42004 Instr Manuals 42004 467D docx 04 19 Figure 6 Model 394AL 001CAM Figure 7 Model 393 001CAM and 394AL 001CAM Component L...

Page 12: ...e entry hole in the back box 3 Install the telephone line and cable fitting NOTE Telephone line connections directly to terminal block TB1 are acceptable 4 If using the modular jack 1 Remove the cover...

Page 13: ...levels if necessary see Figure 12 for speaker volume and microphone sensitivity potentiometer locations 3 Perform the initial programming see the Programming section 10 Verify operation by calling to...

Page 14: ...shown below Figure 11 Model 398 001CAM is shown as an example Connection to optional GAI Tronics 530 001 540 001 531A Strobe Hardware Configuration The hardware configuration options are explained in...

Page 15: ...f the telephone via polling with SMART operation enabled When the auto answer feature is enabled the telephone automatically answers the call and attempts to communicate with TMA If the caller is not...

Page 16: ...High Gain Selected jumper J17 in position HI Password Enable Disable Factory Setting Password enabled This telephone can be configured to enable or disable the password protection for programming stan...

Page 17: ...ommand if the beep is not initially received NOTE This feature requires the use of GAI Tronics No 40404 045 plug in power supply 120 V ac source required Output four connects to terminal block TB5 on...

Page 18: ...ods to program RED ALERT emergency telephones Standard Mode and SMART Mode Standard mode programming is used if the telephone system installation does not include TMA PC software SMART mode programmin...

Page 19: ...de only the HELP push button Move the switch harness plug from the HELP connector J7 to the CALL push button connector J1 on the telephone PCBA 3 Press the CALL or HELP push button whichever is connec...

Page 20: ...remote access programming Follow these directions to configure the telephone to the desired operating parameters 1 Connect to the telephone locally see the Local Access Programming section or remotely...

Page 21: ...the primary telephone number i e a busy signal or no answer The emergency telephone automatically dials the second rollover number if configured if the emergency call cannot connect to first rollover...

Page 22: ...ce ends in 3 instead of 1 None CALL or ASSISTANCE Button Auto dial DD 4 DD 5 DD 6 Same as HELP Button Auto dial Number 1 except the sequence end digits NOTE The 5 and 6 telephone numbers are used only...

Page 23: ...t password must be supplied to remotely program the telephone If the password has been changed and programming mode can t be accessed see Password Disabled Programming section Example To program the p...

Page 24: ...7 Disconnect Options Feature Key Sequence Description Default HELP Push button Disconnect Option 1 7 L The HELP push button cannot be used to disconnect a call for 10 seconds after initially pressing...

Page 25: ...e enables security personnel to quickly and easily locate an individual in trouble DTMF Call Disconnect Enables the security operator to disconnect the call by pressing Table 8 ADA Programming Feature...

Page 26: ...6 as the control sequence enter 7 2 6 8 90125 Duration of Timed Activation 2 6 N N N Sets the duration of the activation of the Output 4 contact when triggered by the control sequence Use entries 001...

Page 27: ...e activation within 1 second of dial sequence completion No Early Microphone Option Disable 7 1 0 Returns telephone to default operation of microphone Yes SMART Mode Programming TMA software is design...

Page 28: ...wn Operation 1 None Password Protection Feature Programming see Table 4 Password Protection 14NNNN 2468 Disconnect Options Programming see Table 7 Emergency Push button Disconnect 17L 1 enabled Call T...

Page 29: ...performed on a regular basis or when corrosion is first noticed on your Model 397 001CAM or 398 001CAM camera telephone Cleaning For the camera provided inside the telephone periodic cleaning of the c...

Page 30: ...rews Torx T 25 1 inches Pack of 10 12520 009 Push Button Replacement Kit HELP 12520 010 Push Button Replacement Kit CALL ASSISTANCE 12521 004 Microphone Replacement Kit 12522 007 Piezo Speaker Replace...

Page 31: ...l 398 001CAM only chrome plated zinc Dimensions Front panel 12 00 H 10 00 W in 305 254 mm Back box overall 10 06 H 8 43 W 2 50 D in 256 214 63 5 mm Cutout for mounting back box 10 13 H 7 63 W in 257 1...

Page 32: ...The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities o...

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