U8950 Maintenance Guide V1.0
5 Software Upgrade
2012-10-22
Huawei Proprietary and Confidential
20
Table 5-2
Upgrade failures and solutions
Failure
Troubleshooting
(PC) Failed to detect
the phone.
Check that there is no other driver conflicting with the USB
driver for the upgrade.
Check that the USB driver has been properly installed.
Check that the USB cable has been properly connected.
Failed to upgrade the
phone using the USB
cable.
Check that the USB cable has been properly connected.
Perform the upgrade again.
Failed to upgrade the
phone using the
microSD card.
1. Check that the upgrade file is correct.
2. Check that the upgrade method is correct.
3. Check that the microSD card functions properly.
4. Perform the upgrade again.