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E355s FAQ

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E355s FAQ .........................................................2

 

Q1: Main Features of E355S:

 ................................................................................................ 2 

Q2: Hardware specifications of E355s:

 ............................................................................... 2 

Q3: Keys, Interface of E355s

 ................................................................................................. 5 

  USB interface ........................................................................................................................... 5 

  Hitch hole ................................................................................................................................. 5 

  Wi-Fi indicator light: .................................................................................................................. 5 

  2G/3G indicator light: ............................................................................................................... 5 

  SIM/USIM base. ....................................................................................................................... 6 

  microSD base ........................................................................................................................... 6 

Q4: The AutoPlay dialog box does not appear when connect E355s to PC with USB 

cable. 

...................................................................................................................................... 6 

Q5:Check whether E355s has been successfully installed

 ........................................... 7 

Q6: Establish WiFi connection between PC and E355s

 ................................................. 8 

Q7: 

My device connected to E355s’s wireless network, but cannot open Web UI

 ....... 10 

Q8: 

E355s’s signal is weak and cannot register to 3G network

 ..................................... 12 

Q9: 

E355s’s Wi-Fi signal is always weak, what is the cover area of E355s’signal.

 ...... 13 

Q10: Default encryption method of E355S

 ........................................................................ 13 

Q11:I forget my Wi-

Fi key and Web login password I can’t login my E355S

 ................ 14 

Q12: I feel my E355s getting hot after long hours usage. Is there safety concern?

      15 

Q13: How can I get version information of my E355s

 .................................................. 15 

Q14: Duration statistics of the Internet connection are not accurate.

 ........................... 16 

Q15: Will the Mobile WiFi connect to the Internet automatically if I roam to a different 

network?

 ............................................................................................................................... 17 

Q16:Clients connected to the Mobile WiFi cannot communicate with each other.

 ...... 18 

Q17: Why can not I access the management page by desktop shortcut when 

connected?

On Windows XP System

 .......................................................................... 18 

Summary of Contents for Mobile WiFi Smart E355

Page 1: ...is weak and cannot register to 3G network 12 Q9 E355s s Wi Fi signal is always weak what is the cover area of E355s signal 13 Q10 Default encryption method of E355S 13 Q11 I forget my Wi Fi key and Web login password I can t login my E355S 14 Q12 I feel my E355s getting hot after long hours usage Is there safety concern 15 Q13 How can I get version information of my E355s 15 Q14 Duration statistic...

Page 2: ...4Mbps HSUPA data service of up to 5 76Mbps UMTS PS domain data service of up to 384 kbps EDGE packet data service of up to 236 8 kbps GPRS packet data service of up to 85 6 kbps SMS based on CS PS domain of GSM and UMTS Wi Fi AP and WPS Inner DHCP server DNS RELAY and NAT Plug and Play Personal computer Smart card PC SC Driver Standard USB interface UMTS and WLAN inner antenna Micro SD Card Window...

Page 3: ...y Maximum transmitter power UMTS 24 1 3 dBm WLAN 802 11b 14 3 dBm 802 11g 11 3 dBm 802 11n 7 3 dBm Static receiver sensitivity UMTS 106dBm WLAN 802 11b 76dBm 11Mbps 82dBm 1Mbps WLAN 802 11g 65dBm 54Mbps WLAN 802 11n 64dBm 65Mbps WLAN speed 802 11b up to 11Mbit s 802 11g up to 54Mbit s 802 11n supporting MCS0 MCS7 up to 72 2Mbit s Maximum power consumption 3 5W Power supply AC 100V 240V DC 5V 1A Ex...

Page 4: ...TS main antenna Inner UMTS diversity antenna Inner WLAN antenna Size 90 6mm 28 6mm 12 6mm Weight About 40g Temperature Operating 10 to 45 Storage 20 to 70 Humidity 5 to 95 Notes EGPRS enhanced GPRS SIM subscriber identity module USIM UMTS subscriber identity module ...

Page 5: ...every 3 seconds E355s is connecting power Wi Fi work well Green light always on Wi Fi is building connecting Off Wi Fi is abnormal or E355s is unplugged out 2G 3G indicator light The description of E355s s indictor Green light on Light twice every 3 seconds E355s has been startup but no connecting of net Green light on Light 5 times every seconds E355s is upgrading ...

Page 6: ...s is unplugged out SIM USIM base Fix SIM USIM card microSD base Fix microSD card Q4 The AutoPlay dialog box does not appear when connect E355s to PC with USB cable A 1 Please check if the computer OS meets one of the following 1 Windows XP Windows Vista Windows 7 2 MAC OS X 10 5 MAC OS X 10 6 MAC OS X 10 7 2 Find the drive path Web Partner It should appear as one virtual CD ROM drive in Double cli...

Page 7: ...alled A 1 Click and find My Computer as Right click My Computer select Manage to open the Computer Management Click If E355shas been installed successfully You would see Adding new items 3G PC UI Interface and 3G application interface to Ports COM LPT Adding new items USB Mass Storage Device USB Composite Device to Universal Serial Bus Controller Adding new item HUAWEI Mobil Connect 3G Network Car...

Page 8: ...r hardware changes Q6 Establish WiFi connection between PC and E355s A Please follow these steps to set up your WLAN 1 Enable your wireless network card and double click icon displayed on windows start bar to open Choose a wireless network dialog 2 Select SSID of E355s in the local wireless device list The WiFi Key and the SSID can be found on a label stick inside the back cover ...

Page 9: ...E355s FAQs Page 9 of 18 click to connect 3 Input WiFi Key in the dialog of password input then click to establish connection The WiFi Key and the SSID can be found on a label stick inside the back cover ...

Page 10: ...My device connected to E355s s wireless network but cannot open Web UI A 1 Double click to check your wireless network connection status on right of taskbar Make sure your device is connected with your E355s but not other Wi Fi device 2 Open Web Browser from your device ex Microsoft Internet Explorer Go http 192 168 1 1 to open E355s s Web UI 3 If Web Browser failed to bring you to Web UI click To...

Page 11: ...Select Connections tab then click LAN settings For the Local Area Network LAN Settings pop up deselect the top three check boxes Then click OK to apply changes then refresh the Web Browser to show E355s management console page ...

Page 12: ...or at the moment Ensure you are not in some close environment You may check the signal strengthen by the icon displayed on Web UI main page 2 Please move E355s toward to window to get better signal 3 If the network condition is good but still cannot register please try to reset E355s and try again 4 Sometimes355s will be rejected by the operator for some reasons Please reset E355s and check ...

Page 13: ... phone etc You can turn off the idle facility of them when you are using E355s 2 In ideal environment the signal of E355 can cover for 100 meters 3 In actual use Wi Fi covered range maybe different from idea square area it decided by the environment you use The closer to E355s the stronger Wi Fi signal you get And every obstacle walls ceilings furniture between your device and E355s may decrease W...

Page 14: ...selected when you want to establish Wi Fi connection Q11 I forget my Wi Fi key and Web login password I can t login my E355S A If you forget your Web login password you needn t to worry Try to restore your E355s as following step 1 Open the back cover of E355s 2 Press and hold the RESET button until OLED screen is off then E355s will restart after E355s has boot up all the password will be restore...

Page 15: ...t hotter during charge or big data transfer It is a quite normal phenomenon if working in regular office environment Even if it work in hot environment E355s will automatically power off if its temperature reach 85 for safety protection Q13 How can I get version information of my E355s A Click then you can see software hardware version of your E355s ...

Page 16: ...E355s FAQs Page 16 of 18 Q14 Duration statistics of the Internet connection are not accurate A This is a bug in earlier versions You can click Clear History to delete all current wrong statistics ...

Page 17: ...E355s FAQs Page 17 of 18 Q15 Will the Mobile WiFi connect to the Internet automatically if I roam to a different network A Please check the connection mode of your Mobile WiFi firstly ...

Page 18: ...tion If you are roaming you must re establish a network connection If you need Q16 Clients connected to the Mobile WiFi cannot communicate with each other A If access point AP isolation is enabled clients connected to the Mobile WiFi cannot communicate with each other If AP isolation is disabled clients connected to the Mobile WiFi can communicate with each other Q17 Why can not I access the manag...

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