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iBattery 3.0
User Manual

7 Troubleshooting

Issue 07 (2019-12-30)

Troubleshooting

7.1 Collecting Fault Information

Procedure

Step 1

Figure 7-1

Step 2

On the WebUI, choose

Maintenance > Fault Information

, and export fault information.

Figure 7-2

Fault Information page

Step 3

On the WebUI, choose

Query > Export Data

, and export historical data.

Summary of Contents for iBattery 3.0

Page 1: ...iBattery 3 0 User Manual Issue 07 Date 2019 12 30 HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...tomer All or part of the products services and features described in this document may not be within the purchase scope or the usage scope Unless otherwise specified in the contract all statements information and recommendations in this document are provided AS IS without warranties guarantees or representations of any kind either express or implied The information in this document is subject to c...

Page 3: ...tion engineers Maintenance engineers Symbol Conventions The symbols that may be found in this document are defined as follows Symbol Description Indicates a hazard with a high level of risk which if not avoided will result in death or serious injury Indicates a hazard with a medium level of risk which if not avoided could result in death or serious injury Indicates a hazard with a low level of ris...

Page 4: ...etween document issues are cumulative The latest document issue contains all updates made in previous issues Issue 07 2019 12 30 Added the WebUI description Issue 06 2019 11 22 Added the iBOX feature description Issue 05 2019 07 02 Added description of how to connect a cable to the new BIB board Issue 04 2019 04 29 Updated the section iBAT Networking Failure Issue 03 2019 01 02 Update iBOX WebUI I...

Page 5: ...6 1 Scenario Where the iBOX Connects to the UPS 30 3 6 2 Scenario Where the iBOX Connects to the ECC800 34 3 6 3 Scenario Where the iBOX Connects to the NetEco 36 3 7 Installation Verification 40 4 WebUI Description 42 5 System Commissioning 44 5 1 Logging In to the iBOX WebUI 44 5 2 Setting Parameters for the Scenario Where the iBOX Connects to the UPS 47 5 3 Setting Parameters for the Scenario W...

Page 6: ...ement 72 8 2 1 Replacing an iBOX 72 8 2 2 Replacing an iBAT 73 8 3 FAQ 75 8 3 1 How Do I Reset the iBOX IP Address 75 8 3 2 Disabling an Alarm 75 8 3 3 iBAT Networking Failure 76 8 3 4 iBAT Blink Sequence Inconsistent With Battery Numbers 76 8 3 5 iBAT Quantity Inconsistent with the Configured Value 77 8 3 6 iBAT not Connected for a Long Time During Parallel Networking 77 8 3 7 All iBATs Related t...

Page 7: ...tain Huawei equipment and they must understand basic safety precautions to avoid hazards When operating Huawei equipment strictly follow the precautions and safety instructions The safety precautions given in this document do not cover all the safety precautions Huawei will not be liable for any consequence caused by the violation of the safety operation regulations and design production and usage...

Page 8: ...al injury may occur Hazardous voltages exist on cables that connect batteries and iBATs Use dedicated insulated tools Take measures to protect your eyes when operating batteries Wear rubber gloves and a protective coat to guard against electrolyte overflow When transporting the batteries ensure that their electrodes point upward Do not tilt or overturn the batteries Switch off the charge power sup...

Page 9: ... 12 30 Copyright Huawei Technologies Co Ltd 3 This product should be installed and used as required by specifications in this manual Otherwise the product may be damaged and the resulting product malfunctions or damaging components are beyond the warranty scope ...

Page 10: ...imum of eight Hall effect sensors Calculates the SOC and SOH of batteries and battery strings Accurately identifies weak batteries in a battery string Identifies loose battery terminals and battery terminal overtemperature and controls battery switch tripping Supports WebUI display northbound communication over FE and RS485 Allows the upstream management unit to upgrade the iBOX and iBAT online Af...

Page 11: ...N port RS485 communication input 4 COM_OUT port RS485 communication output 5 DI and DO ports 6 HALL_1 HALL_8 current monitoring ports 7 RF_Z antenna port 8 BCB_1 BCB_4 ports 9 BCB_OUT and BCB_IN ports 10 Networking switch 11 PWR indicator 12 RUN indicator 13 ALM indicator 14 RF_Z indicator 15 Delivered antenna Figure 2 2 iBOX bottom 1 Fastener 2 Micro SD card 3 Default button ...

Page 12: ...s address 5 12V 2A port power input Power Port Figure 2 3 Power port pins Table 2 1 12 V 2 A port pin definitions Pin Definition Description 1 In this scenario an external power module is adopted to supply 12 V DC operating voltage 2 Table 2 2 48 V 0 5 A port pin definitions Pin Definition Description 1 The system provides 48 V DC operating voltage in this scenario 2 ...

Page 13: ...logies Co Ltd 7 POE Port Figure 2 4 POE port pins Table 2 3 POE port pin definitions Pin Definition Description 1 TX Supports power supply through the POE port The terminal is an RJ45 terminal with an indicator 2 TX 3 RX 4 5 P45_P1 6 RX 7 8 P78_P1 COM Port Figure 2 5 COM port pins ...

Page 14: ...orts Table 2 5 DI and DO port pin definitions Pin Definition Signal Description Status Description Initial Status Remarks 1 Dry contact input signal Open The dry contact input is open Closed The dry contact input is closed Open Dry contact input and output signal 2 3 NO Dry contract output signal Open The dry contact output is open Closed The dry contact output is closed Open 4 COM HALL Current Mo...

Page 15: ...le 2 7 BCB_1 BCB_4 port pin definitions Pin Definition Signal Description Status Description Initial Status Remarks 1 OL Monitors whether the BCB box is connected Grounded BCB connected Disconnect ed BCB not connected Disconnected The four BCBs can separately manage tripping of four battery routes 2 STA Monitors the battery circuit breaker Grounded The battery circuit breaker is ON Disconnect ed T...

Page 16: ...e BCB connects to the signal output port Specifies whether the cascaded BCBs connect to the signal input port Grounded BCB connected Disconnected BCB not connected Disconnected Receives BCB commands sent by the UPS and supports BCB port cascading management 2 STA Signal output port for the battery circuit breaker status Monitors whether the cascaded BCBs are connected to the input Grounded The bat...

Page 17: ... exist A network is to be created Requires no handling Blinking at super short intervals A network is being created new nodes allowed Blinking at long intervals Data is being transmitted new nodes not allowed RUN Green Northbound communication status Blinking at long intervals The communication is normal Requires no handling Blinking intermitt ently at super short intervals Blinking lasting for 1 ...

Page 18: ...number of online devices equals the value of iBAT number Requires no handling PWR Green Power indicator Steady on Board power indicator Requires no handling If an indicator blinks at long intervals it is blinking at 0 5 Hz that is on for 1s and then off for 1s If an indicator blinks at short intervals it is blinking at 4 Hz that is on for 0 125s and then off for 0 125s If an indicator blinks at su...

Page 19: ...10 2 2 iBAT The iBAT is a battery monitoring module that supports 12 V power input and monitors the voltages internal resistances and pole temperatures of batteries Features Monitors the voltages internal resistances and pole temperatures of batteries Uploads battery data to iBOX through wireless communication Has the hibernation function When the battery supply voltage is lower than 9 6 V for mor...

Page 20: ...earance 1 Panel port 2 Networking switch 3 Fastener Panel Ports Figure 2 9 Port pins Table 2 13 Port pin definitions Pin Definition Description 1 GND BAT_V and BAT are used for connecting red wires to positive battery terminals BAT_V and GND are used for connecting black wires to negative battery terminals 2 NTCA 3 NTCB 4 BAT ...

Page 21: ...k and resets the wireless module Indicators Table 2 15 Indicator description Indicator Color Silk Screen Status Description Running Green RUN Off Power consumption is low The iBAT is not powered on Blinking at short intervals The networking has started but not completed Blinking at long intervals The networking succeeds Alarm Red ALM Off The iBAT is not faulty Blinking at short intervals Network p...

Page 22: ...een Status Description network If an indicator blinks at long intervals it is blinking on for 1s and then off for 1s If an indicator blinks at short intervals it is blinking at 4 Hz that is on for 0 125s and then off for 0 125s If both the red and green indicators light up at the same time orange effect may be generated ...

Page 23: ...ter higher than the ground The surrounding area of the antenna should not be blocked and the antenna should be perpendicular to the ground At least one side should be visible between the iBOX and the battery rack When two battery cabinets form one battery string the side panel between the battery cabinets is not configured If the iBOX is installed in a battery cabinet the battery cabinet should me...

Page 24: ...fe Hammer drill Φ6 mm drill bit Torque screwdriver Insulated torque wrench Diagonal pliers RJ45 crimping tool Wire stripper Cable tie Insulation gloves Insulation protective shoes Brush Vacuum cleaner Clamp meter Multimeter Network cable tester Label NOTE This table may not list some tools required at specific sites Site installation personnel and technical support personnel should prepare tools b...

Page 25: ...the iBAT fastener to the battery Ensure that terminals are visible when installing the iBAT Do not install the iBAT on the exhaust valve of the valve regulated lead acid VRLA battery If you want to connect iBATs in parallel install the iBATs after collecting iBAT SN information and installing cables Do not power on the iBAT before connecting the battery to the system After the product is installed...

Page 26: ...ifications M6 4 6 N m M8 13 15 N m M10 15 20 N m Figure 3 2 Connecting battery cables 1 Bolt 2 Spring washer 3 Flat washer 4 OT terminal 5 Battery connecting piece Install a battery bolt in the following sequence bolt spring washer flat washer OT terminal battery connecting piece Step 2 Strip the adhesive tape from the iBAT fastener Attach the iBAT and press it for more than 10s Figure 3 3 Securin...

Page 27: ...td 21 Step 3 Install cable terminals on the iBAT and ensure that there are no gaps at the cable terminal connections Figure 3 4 Connecting an iBAT End 3 3 Installing the iBOX Context Figure 3 5 iBOX installation position in a battery cabinet 1 Hall effect sensor 2 iBOX 3 Battery control I O board BIB ...

Page 28: ...clean the dust at the installation position Install the iBOX on the corresponding BCB box Install the iBOX using an adhesive fastener and then mount the iBOX onto the fastener The following describes how to install an iBOX in a battery cabinet Procedure Step 1 Remove the battery cabinet panel and knock off the cover on the iBOX indicator hole on the panel Step 2 Install the antenna delivered with ...

Page 29: ...User Manual 3 Installing Devices Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 23 Figure 3 7 Fastener installation position 1 iBOX fixed mount 2 Bounding frame 3 Fastener Figure 3 8 Installing an iBOX End ...

Page 30: ...t to the BCB box It is not recommended to install Hall inside BCB box If the positive or negative battery string cable is too thick to be routed through the Hall effect sensor or the measurement range of the Hall effect sensor is not enough use multiple Hall effect sensors to detect the current of one battery string The iBOX supports the sum of the detecting results of multiple Hall effect sensors...

Page 31: ...string cables need to be detected If the battery string is not configured with a neutral wire only the current of the positive or negative battery string cable needs to be detected If an iBOX manages multiple battery strings first connect the Hall effect sensors on battery string 1 respectively to the corresponding ports on the iBOX Then connect the Hall effect sensors on battery string 2 to the i...

Page 32: ...L_4 Battery3 _HALL5 HALL_5 Battery3 _HALL6 HALL_6 Battery4 _HALL17 HALL_7 Battery4 _HALL8 HALL_8 Figure 3 12 Cable connections to Hall effect sensors 2 Cable Label iBOX Port Battery1 _HALL1 HALL_1 Battery1 _HALL2 HALL_2 Battery1 _HALL3 HALL_3 Battery1 _HALL4 HALL_4 Battery2 _HALL5 HALL_5 Battery2 _HALL6 HALL_6 Battery2 _HALL7 HALL_7 Battery2 _HALL8 HALL_8 Battery string without a neutral wire ...

Page 33: ...Hall effect sensors 1 Cable Label iBOX Port Battery1_HALL1 HALL_1 Battery2_HALL2 HALL_2 Battery3_HALL3 HALL_3 Battery4_HALL4 HALL_4 Figure 3 14 Cable connections to Hall effect sensors 2 Cable Label iBOX Port Battery1_HALL1 HALL_1 Battery1_HALL2 HALL_2 Battery2_HALL3 HALL_3 Battery2_HALL4 HALL_4 Battery3_HALL5 HALL_5 Battery3_HALL6 HALL_6 ...

Page 34: ...ction sequence End 3 5 Installing Adapter Prerequisites When the iBOX communicates with the UPS through RS485 an adapter is required When the iBOX connects to a LAN switch If the LAN switch has the POE function the iBOX adapter is not required If the LAN switch does not have the POE function the iBOX adapter is required Prepare ST3 5x35 tapping screws washers and M6x30 plastic expansion sleeves by...

Page 35: ...g an adapter unit mm 1 ST3 5x35 tapping screw 2 Washer 3 M6x30 plastic expansion sleeve Step 5 Connect the adapter power cable Prepare a straight through cable and socket by yourself The socket and plug appearances are for reference only The actual objects prevail The adapter obtains power preferentially from the UPS AC output ...

Page 36: ...right Huawei Technologies Co Ltd 30 Figure 3 16 Connecting the adapter power cable End 3 6 Connecting Cables 3 6 1 Scenario Where the iBOX Connects to the UPS Context The following uses the scenario where the battery string is configured with a neutral wire as an example ...

Page 37: ...r Manual 3 Installing Devices Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 31 Figure 3 17 Scenario 1 where the iBOX is connected to the UPS one UPS is configured with one iBOX to manage four battery strings ...

Page 38: ...yright Huawei Technologies Co Ltd 32 Figure 3 18 Scenario 2 where the iBOX is connected to the UPS one UPS is configured with four iBOXs to manage four battery strings respectively Procedure Step 1 Connect the iBOX communications cable Prepare an RS485 cable by yourself ...

Page 39: ...connection between the UPS and the iBOX Step 2 Optional If multiple iBOXs are cascaded set the iBOX DIP switch Table 3 2 DIP switch settings iBOX Toggle Switch 1 ADDR_1 Toggle Switch 2 ADDR_2 Toggle Switch 3 ADDR_3 Toggle Switch 4 ADDR_4 Corresponding iBOX Address in the MDU iBOX 1 OFF OFF OFF OFF 60 iBOX 2 ON OFF OFF OFF 61 iBOX 3 OFF ON OFF OFF 62 iBOX 4 ON ON OFF OFF 63 ...

Page 40: ...RS485 cable by yourself Figure 3 22 Cable connections between the UPS and the iBOXs cascaded Dashed lines indicate the cascaded iBOX communications cables End 3 6 2 Scenario Where the iBOX Connects to the ECC800 Procedure Step 1 Connect the iBOX signal cables The communications cable with an RJ45 connector delivered with the BCB box is used to connect the new BIB board and the cable without an RJ4...

Page 41: ...ices Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 35 Figure 3 23 Connecting the iBOX signal cables old BIB board Table 3 3 Mapping relationship of ports BIB J1 Signal Port iBOX BCB Signal Port 5 OL OL 6 STA STA 7 DRV DRV 8 GND GND ...

Page 42: ...smart ETH gateway separately The method of connecting cables between the iBOX and southbound components are the same End 3 6 3 Scenario Where the iBOX Connects to the NetEco Context Scenario 1 If the LAN switch provides the POE function directly connect the iBOX to the LAN switch through the POE port An iBOX adapter does not need to be installed Scenario 2 If the LAN switch does not provide the PO...

Page 43: ...ered with the BCB box is used to connect the new BIB board and the cable without an RJ45 connector is used to connect the old BIB board Figure 3 25 Scenario 1 One LAN switch configured with one iBOX to manage four battery strings old BIB board Table 3 5 Mapping relationship of ports BIB J1 Signal Port iBOX BCB Signal Port 5 OL OL 6 STA STA 7 DRV DRV 8 GND GND ...

Page 44: ... Copyright Huawei Technologies Co Ltd 38 Figure 3 26 Scenario 1 One LAN switch configured with one iBOX to manage four battery strings new BIB board Table 3 6 Mapping relationship of ports BIB J1 Signal Port iBOX BCB Signal Port 5 OL OL 6 STA STA 7 DRV DRV 8 GND GND ...

Page 45: ...ologies Co Ltd 39 Figure 3 27 Scenario 2 one LAN switch is configured with four iBOXs to manage four battery strings respectively For details about how to connect a cable between the BIB and the iBOX refer to scenario 1 Procedure Step 1 Connect the cable between the iBOX and the LAN switch ...

Page 46: ...ecting port on the iBattery system Cables to the iBattery system have been connected correctly Both ends of each cable are labeled Labels are clean and correct and provide concise and understandable description 3 Connections of cables to the POE port COM port BCB port and HALL current detecting port on the iBattery system Cables to the iBattery system have been connected securely and reliably For ...

Page 47: ... Installing Devices Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 41 No Check Item Acceptance Criteria 6 Operating environment Conductive dust and other foreign matter are cleaned up from the installation environment ...

Page 48: ...e Active Alarm Views active alarms Mobile Data Info Views the Modbus TCP and Modbus RTU connection status Monitoring iBOX System Views battery string operating information including the currents of positive and negative battery strings battery SOH and the voltage SOC and temperature of a single battery string Controls iBOX blinking internal resistance measurement iBAT reset iBAT blinking and netwo...

Page 49: ...tion Enables or disables alarms and sets the alarm severity for each system Time Sets the time zone date and time IP Address Sets the IP address subnet mask and default gateway for the iBOX based on the IP address assigned by the administrator Certificate Management Uploads required certificates Battery Curve Manages preset battery curve files NetEco Retains the NMS type as NetEco Parallel Net Joi...

Page 50: ...et Explorer 9 or later FireFox 43 or later Chrome 41 or later The IP addresses subnet masks and gateways for the PC and iBOX are in the same network segment The default settings of the IP address subnet mask and gateway for the iBOX are as follows IP address 192 168 0 10 Subnet mask 255 255 255 0 Gateway 192 168 0 1 Procedure Step 1 Connect a straight through cable from the PC network port to the ...

Page 51: ...igure 5 1 Connecting the PC to the adapter If no adapter is used connect the straight through cable from the PC to the iBOX host LAN switch Step 2 Open Internet Explorer and choose Tools Internet Options Step 3 Select the Advanced tab page ensure that Use TLS 1 1 and Use TLS 1 2 have been selected and click OK ...

Page 52: ...To ensure access security change the password upon first use If you enter incorrect passwords for three consecutive times a verification code is required If you enter incorrect passwords for five consecutive times the system will be locked for one hour After that you can operate normally If the user certificate is invalid the browser prompts There is a problem with this website s security certific...

Page 53: ... the iBOX WebUI homepage choose System Settings Battery Curve and set the battery curve for each battery string Step 6 On the Battery Curve page select the battery string to be set set Battery Brand and Format click Filter Submit Figure 5 4 Battery Curve End 5 2 Setting Parameters for the Scenario Where the iBOX Connects to the UPS Context ...

Page 54: ...UI and LCD of some UPSs iBOX is named CIM and iBAT is named BIM Procedure Step 1 Set UPS parameters UPS LCD a On the UPS LCD home screen choose System Info Settings Battery Settings and set Number of battery strings b On the UPS LCD home screen choose System Info Settings iBOX Settings and set Basic Param Advanced Param and Batt String Config Figure 5 5 iBOX Settings Figure 5 6 Basic Param ...

Page 55: ...ress Communication address of the iBOX when the UPS queries iBOX data iBOX number of iBATs Specifies the number of iBATs managed by the iBOX iBOX logical start addr Specifies the communication address when the northbound device queries iBOX data When connecting the UPS to the network management system do not set iBOX logical start addr to 0 or a value same as the UPS Address Current source Specifi...

Page 56: ...se Param Settings Battery Setting and set Number of battery strings b On the UPS WebUI homepage choose iBOX Settings and set Basic Param Advanced Param and Batt String Config Figure 5 9 iBOX Settings Step 2 On the iBOX WebUI homepage choose System Settings Battery Curve and set the battery curve for each battery string End 5 3 Setting Parameters for the Scenario Where the iBOX Connects to the ECC8...

Page 57: ...x A The actual specifications of the Hall effect sensor will apply The actual specifications of the Hall effect sensor prevail Battery string No The serial number of each battery string Set this parameter based on the planned codes for iBOXs and battery strings The Battery string No are unique for a same UPS Set according to the customer plan BCB tripping upon battery abnormal If the BCB box is co...

Page 58: ...att capacity Specifies the capacity of each battery that is connected in the battery string in series Batt installation time Time when the battery is installed for the first time Does not need to be reset when part of batteries are replaced iBAT number of iBOX Indicates the total number of iBATs managed by the iBOX Number of battery strings Indicates the total number of battery strings managed by ...

Page 59: ...s and set Number of iBOX configured under each UPS Configure IP addresses for multiple iBOXs Modbus Config Set ModbusTCP encryption and ModbusTCP authentication which are consistent with Connection Mode on the NetEco HALL Reverse Config If the Hall effect sensor is reversely installed you can set reverse connection to correct it Basic Information If a BCB box is configured set BCB configuration to...

Page 60: ...ned by the administrator Battery Curve Sets the battery curve based on the battery brand and format Parallel Net Join Config Sets this parameter when you connect iBOXs in parallel Step 2 Log in to the NetEco choose Configuration on the homepage and select Data Center Planning from the drop down list box Step 3 Select the site where the iBOX is located and select Battery Detector from the Device dr...

Page 61: ...nected in parallel you need to set parameters on the NetEco for each iBOX Step 5 Click Connection Test and save the setting after a message indicating successful connection appears End 5 5 Networking the iBOX and iBAT Context Parameters have been set depending on the preceding scenarios If the UPS does not charge batteries for a long time power off the iBOXs to prevent damage to batteries After an...

Page 62: ...t all the iBOXs and iBATs have no network parameters that is the RF_Z indicator on the iBOX is steady green and the RUN ALM indicator on the iBAT is steady red If the RF_Z indicator on the iBOX is not steady green hold down the networking switch on the iBOX for 10 20 seconds to clear the original network If the RUN ALM indicator on the iBAT is not steady red hold down the networking switch on the ...

Page 63: ...epeat Step 2 to add other iBATs to the iBOX network Step 4 Hold down the networking switch on the iBOX for 2 seconds When the RF_Z indicator on the iBOX turns from blinking green at super short intervals to blinking green at long intervals the networking is complete After the networking is complete if the ALM indicator on the iBOX is steady on the number of devices online is smaller than the value...

Page 64: ...ted information is saved in CSV format and stored in the BatteryAPP path Locate the doc that stores iBAT SN and upload it to the computer Save the iBAT information file in CSV format It is recommended that the names of CSV files correspond to different iBOXs Step 4 Save sequence numbers of iBATs related to the same iBOX a CSV file according to the battery sequence numbers Step 5 On the iBOX Web pa...

Page 65: ... intervals the networking is complete End 5 6 iBAT Networking Configuration Context The networking is complete For details see 5 5 Networking the iBOX and iBAT If some iBATs need to be adjusted after the networking refer to the following configuration method To meet the requirement that the number can be adjusted freely the iBOX will assign a number 1 300 to each iBAT that requests network entry O...

Page 66: ...Reference No Indicates the reference node number corresponding to the operation type Example There are three iBATs in the network and they are numbered 1 2 and 3 Choose Replace an iBAT and set Reference No to 2 After the operation the network parameters of the number 2 iBAT are cleared and number 2 is reserved Figure 5 21 Schematic diagram Deleting an iBAT Figure 5 22 Deleting an iBAT ...

Page 67: ...iBAT number 3 changes to 2 Figure 5 23 Schematic diagram Replacing iBATs in Batches Figure 5 24 Replacing iBATs in batches Start No Indicates the start reference number corresponding to the operation type Batch replace iBAT End No Indicates the end reference number corresponding to the operation type Batch replace iBAT Example There are six iBATs in the network and they are numbered 1 2 3 4 5 and ...

Page 68: ...27 Schematic diagram 5 7 Setting iBAT Blinking On the iBOX WebUI choose Monitoring iBOX System Running Control iBAT Blink Control to control iBAT blinking Blink in sequence When the Start No and the End No are the same the iBAT of this number will blink When the Start No and the End No are different the iBATs from the Start No to the End No will blink in sequence Blink concurrently The Start No an...

Page 69: ...y 3 0 User Manual 5 System Commissioning Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 63 Figure 5 28 Blink control Control the iBAT to blink If the iBAT blinks successfully it is connected normally ...

Page 70: ...itions are met the iBAT will automatically perform an internal resistance test periodically Procedure Step 1 Log in to the UPS WebUI Step 2 On the Monitoring Control iBOX Control page specify iBOX No and click Measure Step 3 On the Monitoring Real time Data Battery String page select Battery String_N to view the detailed information about each battery string Criteria for determining that the iBAT ...

Page 71: ...ected to the UPS Take power backup measures to prevent the system from powering off when a battery fault occurs or batteries are completely discharged Context If the iBAT is installed for the first time check whether its status is normal You are advised to perform a capacity test If batteries are detected to be abnormal you are advised to perform a capacity test to determine the battery status Pro...

Page 72: ... Troubleshooting 7 1 Collecting Fault Information Procedure Step 1 Log in to the iBOX WebUI Figure 7 1 Login page Step 2 On the WebUI choose Maintenance Fault Information and export fault information Figure 7 2 Fault Information page Step 3 On the WebUI choose Query Export Data and export historical data ...

Page 73: ... UPS backup power supply and replace the cable from the battery string to the UPS battery input terminal where the voltage drop is abnormal 4 Check that new and old batteries are not connected in parallel in each battery string Mark abnormal battery strings SOH exception Minor There is a weak battery in the battery string 1 Check that new and old batteries are not connected in parallel in each bat...

Page 74: ...atteries do not coexist in the same battery string Mark abnormal batteries 2 Compare the float charging voltage of the abnormal battery and that of the normal battery Mark abnormal batteries 3 Compare the internal resistance of the abnormal battery and that of the normal battery Mark abnormal batteries 4 Prepare the UPS backup power supply Then perform a shallow discharge test and manually charge ...

Page 75: ...hat of the normal battery Mark abnormal batteries 2 Compare the discharge voltage of the abnormal battery and that of the normal battery Mark abnormal batteries 3 Compare the internal resistance of the abnormal battery and that of the normal battery Mark abnormal batteries 4 Fully charge the battery string and prepare the UPS backup power supply Then perform a capacity test to query the SOH of the...

Page 76: ...curity risks Connect the BCB after eliminating all exceptions iBAT communication failure iBOX system Minor An iBAT communication failure has occurred 1 Check the preset number of iBATs is consistent with the actual number of iBATs 2 Check that the iBAT communication is normal Reconnect the cable to the panel of the iBAT that fails in communication iBAT communication failure iBAT device X Minor The...

Page 77: ... paper and the paper does not turn black Remove dust from the battery surface Ambient temperature monitoring The ambient temperature should be lower than 45 C Find the cause of an abnormal temperature If the fault persists contact Huawei technical support 8 1 2 Quarterly Maintenance Table 8 2 Routine maintenance items Item Expected Result Troubleshooting Battery management parameter setting Check ...

Page 78: ...hat the cable connection is secure The cable to the HALL current monitoring port is connected securely Secure the iBOX again Reconnect the cable to the POE port Reconnect the cable to the COM port Reconnect the cable to the BCB port Reconnect the cable to the HALL current monitoring port If the fault persists contact Huawei technical support 8 2 Component Replacement 8 2 1 Replacing an iBOX Prereq...

Page 79: ... 1 Set the DIP switch for the iBOX based on the recorded information In the scenario where the iBOX connects to the NetEco skip this step because DIP switch setting is not required 2 Mount the iBOX onto the fastener Step 5 Connect the cables to the new iBOX based on the recorded information Step 6 Set iBOX parameters and perform networking End 8 2 2 Replacing an iBAT The iBAT needs to be replaced ...

Page 80: ...onds When the RUN ALM indicator turns from steady red to blinking green at short intervals and finally to blinking green at long intervals the iBAT connects to the iBOX network Step 6 Hold down the networking switch on the iBOX for 2 seconds When the RF_Z indicator on the iBOX turns from blinking green at super short intervals to blinking green at long intervals the networking is complete Step 7 A...

Page 81: ...20 seconds Then the ALM indicator blinks at short intervals and the iBOX IP address is restored to the factory default value 192 168 0 10 8 3 2 Disabling an Alarm Procedure Step 1 On the iBOX Web homepage choose System Settings Alarm Configuration Figure 8 3 Alarm Configuration Step 2 Set Select a Device type and click Confirm Figure 8 4 Selecting a device type Step 3 Select the name of the alarm ...

Page 82: ...of connected iBATs Step 3 Check whether there is interference from the nearby WiFi 3G 4G Bluetooth and other ZigBee devices including the case where two or more other iBOXs or other ZigBee devices cannot be simultaneously started during serial networking Adjust the iBOX installation position shorten the distance between the iBOX and the iBAT to ensure that there is no physical object between the i...

Page 83: ...e If the battery voltage is less than 9 6 V press and hold the networking switch for 10 seconds to check whether the iBAT is in the hibernation state Step 4 If the battery voltage is greater than or equal to 9 6 V and the iBAT networking switch cannot be woken up for 10 seconds replace the iBAT with one of the same specifications End 8 3 6 iBAT not Connected for a Long Time During Parallel Network...

Page 84: ...and other ZigBee devices including the case where two or more other iBOXs cannot be simultaneously started during serial networking Adjust the iBOX installation position shorten the distance between the iBOX and the iBAT to ensure that there is no physical object between the iBOX and the iBAT End 8 3 8 iBAT Communication Failure Procedure Step 1 Measure the battery voltage If the battery voltage i...

Page 85: ...elivered by the UPS and performs SOC adjustment Step 2 Choose Monitoring Batt String Check whether the voltage of one iBAT is N A If yes check whether the iBAT communicates with the iBOX properly If the iBAT fails to communicate with the iBOX properly rectify the fault by following instructions of troubleshooting exceptions in networking scenarios Step 3 On the iBOX WebUI choose Monitoring iBOX Sy...

Page 86: ... At 2000 4000 m high temperature derating applies and the operating temperature decreases by 1 C for each additional 200 m iBOX EMC specifications Item Specifications Conducted emission EN55032 Radiated emission RE EN55032 Electrostatic discharge ESD IEC61000 4 2 Electrical fast transient EFT IEC61000 4 4 Radiated susceptibility RS IEC61000 4 3 Conducted susceptibility CS IEC61000 4 6 Surge immuni...

Page 87: ... Technologies Co Ltd 81 Item Specifications RE CISPR32 RS Immunity to Radiated Electric Fields 80 MHz to 2700 MHz Test level 10 V m Unmodulated rms ESD IEC61000 4 2 Adapter input characteristics Item Minimum Normal Maximum Input voltage V AC 90 100 to 240 264 Input frequency Hz 47 50 60 63 ...

Page 88: ... B BCB battery circuit breaker BIB battery control I O board C CE conducted emission CS conducted susceptibility D DC direct current E ECC energy control center EFT electrical fast transient EMC electromagnetic compatibility EOD end of discharge ESD electrostatic discharge ETH Ethernet L LCD liquid crystal display M MDU monitor display module ...

Page 89: ...yms and Abbreviations Issue 07 2019 12 30 Copyright Huawei Technologies Co Ltd 83 P POE power over Ethernet R RE radiated emission RS radiated susceptibility S SOC state of charge SOH state of health U UPS uninterruptible power system ...

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