Huawei HG552e User Manual Download Page 22 | Manualshive

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Huawei HG552e User Manual Download Page 22

19

I Often Need to Restart the HG552e to Display Web Pages. What Can

I Do?

Verify the following:

1.

The HG552e and other devices such as telephones or fax machines are connected to the

plain old telephone service (POTS) line through a digital subscriber line (DSL) filter. For
details about how to install a DSL filter, see the description in the DSL filter manual.

2.

Cables are securely connected to HG552e ports. Otherwise, network stability may suffer.

3.

Your computer and the HG552e are far from electric appliances that generate strong

magnetic or electric fields, such as microwave ovens, refrigerators, and cordless telephones.

If the problem persists, contact your Internet Service Provider.

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Summary of Contents for HG552e

Page 1: ...HG552e Home Gateway User Guide HUAWEI TECHNOLOGIES CO LTD ...

Page 2: ...rameters 7 Wireless Connection Setup 8 Setting Up a Wireless Connection Using the WPS Button 8 Manually Setting Up a Wireless Connection 8 IP Telephony 10 Introduction to IP Telephony 10 Configuring VoIP 10 Placing a VoIP Call 10 USB Device 11 USB Storage Device 11 Connecting a USB Device 11 Sharing a USB Printer 13 Maintenance Guide 14 Enabling and Disabling the WLAN on the HG552e 14 Changing You...

Page 3: ...he Internet through a Wireless Net work Adapter Sometimes or If the WLAN Connection Is Unsteady 16 What Can I Do If I Cannot Access the Internet 16 I Often Need to Restart the HG552e to Display Web Pages What Can I Do 19 Appendix 20 Technical Specifications 20 Default Settings 21 For More Help 22 Legal Notice 23 ...

Page 4: ...2 On Off Powers the HG552e on or off 3 Power Connects to a power adapter 4 Reset Restores the HG552e to its default settings after you press and hold this button for 6 seconds or more while the HG552e is powered on A reset will result in all custom data and settings being lost Use with caution 5 Phone1 Phone2 Connects to a telephone 6 LAN1 LAN4 Connects to Ethernet devices such as computers set to...

Page 5: ...LAN function Indicator Status Description Power Steady green The HG552e is powered on Off The HG552e is powered off ADSL Steady green A digital subscriber line DSL connection has been set up and activated Blinking green A DSL connection is being activated Off No DSL connection has been set up or the DSL connection is faulty No Item Description ...

Page 6: ...mpting to connect to a wireless client over the WLAN using the WPS function The indicator blinks for 120 seconds or less Off WLAN is disabled VoIP Steady green The HG552e is registered with a SIP server but no data is being transmitted Blinking green The HG552e is registered with a SIP server and data is being transmitted Off The HG552e is not registered with a SIP server LAN1 LAN4 Steady green Th...

Page 7: ...liances that generate strong magnetic or electric fields such as microwave ovens Connecting Cables If you have subscribed to digital subscriber line DSL broadband you can connect the HG552e to a telephone port for Internet access Follow the steps in the following figure to connect devices properly When configuring the HG552e for the first time use an Ethernet cable to connect the HG552e to a compu...

Page 8: ...do not behave as expected ensure that everything is plugged in correctly Indicator Expected State Power Steady on ADSL Steady on or blinking The blinking may last from 40 seconds to 3 minutes When the indicator stops blinking and remains on the HG552e is working correctly Internet off The HG552e is in bridge mode WLAN Steady on or blinking LAN1 LAN4 Steady on or blinking indicator of the connected...

Page 9: ... IP address automatically and Obtain DNS server address automatically Click OK Logging In to the Web Management Page The HG552e provides an intuitive web management page where you can view or set the HG552e parameters Before you log in to the HG552e web management page ensure that the computer used for the login is connected to the HG552e and has been configured to automatically obtain an IP addre...

Page 10: ...sword provided by your ISP In Connection name name the dial up connection Select or deselect Allow other people to use this connection Then click Connect 6 Return to the Network and Sharing Center page Click Change adapter settings Right click the icon for the dial up connection you just set up and choose Create Shortcut from the shortcut menu In the displayed dialog box click Yes On Windows XP 1 ...

Page 11: ...icator blinks When the WLAN indicator on the HG552e is steady on a connection between the HG552e and wireless device is set up Manually Setting Up a Wireless Connection The wireless configuration software provided by Windows is used as an example to describe how to set up a wireless connection You can also use the tool built into the network adapter to set up a wireless connection For details see ...

Page 12: ...twork and Internet Connections Network Connections Right click Wireless Network Connection and choose View Available Wireless Networks from the shortcut menu 2 From the wireless network list select the WLAN provided by the HG552e Click Connect 3 In the displayed dialog box enter the WLAN password and click Connect 4 In the wireless network list check the WLAN connection status If the status is Con...

Page 13: ... Internet This makes full use of broadband resources Configuring VoIP The HG552e supports VoIP You can place VoIP calls after your phone is connected to the PHONE port on the HG552e To use the HG552e to place VoIP calls ask your network service provider to activate VoIP services for you By default your network service provider will have all related parameters such as the VoIP account and address s...

Page 14: ...HG552e network can access and share the data in or applications provided by the USB device If you connect a USB device to the HG552e verify that the input voltage and current of the USB device do not exceed 5 V 0 5 A Otherwise the HG552e may malfunction You can connect the following USB devices to your HG552e USB storage device USB printer Setting the FTP Access Permission To avoid unauthorized ac...

Page 15: ...rver page and then click Login Once you pass the authentication the directory of and files in the USB storage device will be displayed Setting the Samba Access Permission To prevent unauthorized users from accessing data stored in USB devices you can set the Samba access permission for the HG552e After this permission is set only authorized users can access data stored in USB devices 1 Log in to t...

Page 16: ...se Select a shared printer by name and enter the printer address http 192 168 1 1 631 printers myprinter in the text box myprinter is the customized name of the printer to add Click Next 6 Select the model of the printer you want or click Have Disk to manually install the printer drive 7 Click OK On Windows XP 1 Choose start Printers and Faxes 2 Choose Add a printer 3 In the Add Printer Wizard dia...

Page 17: ...ee choose Basic WLAN 3 In SSID enter a new WLAN name 4 Set SSID to Enable 5 In WPA pre shared key enter a new WLAN password 6 Click Submit Changing the Web Management Page User Name and Password The correct user name and password are required to log in to the web management page Regular changes to the web management page user name and password can effectively prevent unauthorized users from loggin...

Page 18: ...gs will be lost and the password will be restored to admin 1 Log in to the web management page 2 In the navigation tree choose Maintenance Device 3 Click Restore Default Settings 4 In the displayed dialog box click OK Using the Reset Button If you forget the login password to the web management page or could not access the web management page use the reset button on the HG552e rear panel to restor...

Page 19: ...generate strong magnetic or electric fields such as microwave ovens refrigerators and cordless telephones 3 The HG552e is in an open area and there are no obstacles such as concrete or wooden walls between the HG552e and computer 4 The HG552e is close to the computer 5 The angle between the HG552e and computer is appropriate Do not use the HG552e during thunderstorms as the signal strength may be ...

Page 20: ... the Computer Management window click Device Manager c In the right pane of the Computer Management window click Network adapters If no network adapter is found or if a question mark or an exclamation mark is displayed next to the network adapter icon the driver for the network adapter is not correctly installed Re install the driver 5 Check that PPP dial up software is installed and parameters ar...

Page 21: ...Area Network LAN Settings dialog box check that the Use a proxy server for your LAN These settings will not apply to dial up or VPN connections check box is cleared 9 Try to access more websites to check whether the HG552e can access these websites If the problem persists contact your network service provider ...

Page 22: ...bscriber line DSL filter For details about how to install a DSL filter see the description in the DSL filter manual 2 Cables are securely connected to HG552e ports Otherwise network stability may suffer 3 Your computer and the HG552e are far from electric appliances that generate strong magnetic or electric fields such as microwave ovens refrigerators and cordless telephones If the problem persist...

Page 23: ...standard ITU G 992 1 G dmt ITU G 994 1 G hs ANSI T1 413 Issue 2 ADSL2 standard ITU G 992 3 G dmt bis Annex A ITU G 992 3 G dmt bis Annex L ITU G 992 3 G dmt bis Annex M ADSL2 standard ITU G 992 5 G dmt bitplus Annex A ITU G 992 5 G dmt bitplus Annex M WLAN standard 802 11b 802 11g and 802 11n 2 4 GHz DSL transmission rate G dmt T1 413 Downlink 8 Mbit s Uplink 896 kbit s ADSL Downlink 12 Mbit s Upl...

Page 24: ...subnet mask 255 255 255 0 User name to log in to the web configuration page admin Password to log in to the web configuration page admin WLAN name Labeled on the product cover WLAN password Labeled on the product cover Dynamic Host Configuration Protocol DHCP server Enabled WLAN Enabled ...

Page 25: ...22 10 For More Help Please visit http consumer huawei com en support hotline for recently updated hotline and email address in your country or region ...

Page 26: ... be limited by local network operators or network service providers Thus the descriptions herein may not exactly match the product or its accessories which you purchase Huawei reserves the right to change or modify any information or specifications contained in this manual without prior notice and without any liability DISCLAIMER ALL CONTENTS OF THIS MANUAL ARE PROVIDED AS IS EXCEPT AS REQUIRED BY...

Page 27: ... http consumer huawei com privacy policy ErP Product Information Hereby Huawei Technologies Co Ltd declares that the product meets the directive 2009 125 EC and its implementation regulation EC NO 1275 2008 amended by EC 278 2009 EC 642 2009 EU 617 2013 EU 801 2013 and its implementation regulation EC NO 278 2009 The power consumption of product in networked standby if all wired network ports are ...

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