l
If a call is set up successfully, it indicates that the communication cable works properly in
the corresponding access mode.
l
If a call cannot be set up properly, check whether the cables are connected correctly and
securely and whether the communication parameters are set properly. If the problem
persists, contact the network administrator to check the network.
11.1.3 Viewing the System Status
To perform diagnostics against line connection, first view the network connection status.
Select
Diagnostics
>
Status
from the home screen or press on the remote control to view the
following items:
l
Line status: You can view the IP address, gatekeeper status, network interface status, local
site number, SIP information, and running duration.
l
Input interface status: You can view the information about the video input from the HD
and SD input interfaces of the terminal. For example,
HD IN 1 DVI 720p 60 Hz
indicates
that the input mode, video resolution, and refresh rate of the HD IN 1 interface are DVI,
720p, and 60 Hz respectively.
l
3G network status: If the license supports the connection to a data card and if a data card
is connected to the USB interface of the terminal, you can view the current network,
connection status, IP address, last connection time, and connection duration.
l
4E1/E1 status: If a 4E1/E1 interface card is inserted, you can view the connection and
synchronization status of the E1 or 4E1 lines.
l
Conference settings:
–
Various rates in the conference and packet loss ratio
–
Names, rates, and call modes of the sites in the conference, synchronization status of
local and remote sites, and cyclic redundancy check (CRC) status
–
Conference ID, relay number, and conference password
l
Call statistics:
–
Video protocol and video resolution used in the conference
–
Audio protocol used in the conference
–
Conference bandwidth
–
Remote site number
–
Duration after the local site joins the conference
11.1.4 Viewing System Information
System information includes the version and specifications of the terminal.
Context
Version information may be required when you upgrade or troubleshoot the system.
Procedure
Step 1
From the home screen, select
Diagnostics
to display the
Diagnostics
screen.
Step 2
Select
System Information
to view the following items:
HUAWEI 9000 HD Video Terminal
Administrator Guide
11 Maintenance and Troubleshooting
Issue 09 (2012-09-03)
Huawei Proprietary and Confidential
Copyright © Huawei Technologies Co., Ltd.
151