ROM Upgrade Utility (RUU)
Before Running the ROM Upgrade Utility
Before you run the ROM Upgrade Utility (RUU), make sure you check and do the following first:
1.
USB sync cable is connected to the computer.
2.
The standby and hibernation modes are disabled on the computer.
3.
All running applications on the computer have been closed.
4.
USB sync cable is connected to the Mobile Device to establish an ActiveSync connection with the
computer.
5.
Do not interact with your Mobile Device unless instructed to do so.
General Procedure on Installing the ROM Update
1.
Back up your personal data from the Mobile Device to your computer using ActiveSync if you want
to ensure you don’t lose any of your data.
2.
On your computer, run the ROM Update Utility (RUU) to install the ROM update to your Mobile
Device. (The next section provides a detailed procedure on how to install the ROM Update).
3.
Restore your personal data back to your Mobile Device using ActiveSync. (Optional)
How to Install the ROM Update
It is very important that the help desk personnel understands very well the
installation instructions. Actual hands-on practice with the installation process
is recommended for the personnel to better understand any installation
problems users may have.
Note: Before running the RUU, back up any personal data from the Mobile Device to the computer first
using ActiveSync.
