HM-Z3 User Manual
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8.1.3 Faulty Sensor
Phenomenon
Cause
Check Method
Remedy
Does not detect
presence of paper.
Faulty paper sensor.
Check whether the ERROR
lamp flickers when paper is
out.
Replace the Mechanism
Unit.
Foreign substance is
attached the paper
sensor.
Check whether any foreign
substance are adhered to the
paper sensor.
Remove the foreign
substance.
Faulty connection of
the paper sensor
connector.
Check connection of the
paper sensor connector.
Connect the paper sensor
cable to connector
correctly.
8.1.4 Paper Feed Failure
Phenomenon
Cause
Check Method
Remedy
Paper is not feed
or feed
irregularly
The printer cover is
not closed properly.
Close the printer cover
properly.
Faulty connection of
the motor connector.
Check connection of the
motor connector.
Connect the motor cable
to connector correctly.
Defective motor.
Replace the Mechanism
Unit.
Battery voltage drop.
Check the battery display
of the LCD.
Charge the battery.
Faulty Main Logic
Board Unit.
Replace the Main Logic
Board Unit.
Faulty mounting of the
platen.
Check mounting
condition of the platen.
Mount the platen
properly.
Paper feed failure.
Check whether or not the
paper is jamming or torn
and caught in the paper
path.
Eliminate unnecessary
paper in the paper path
and set paper properly.
Foreign substance in
the gear.
Eliminate the foreign
substance.
Broken gear.
If the gear is broken,
replace the Mechanism
Unit.