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HPE StoreOnce 3620, 3640, 5200, 5250,
and 5650 Systems Installation Guide

Part Number: BB954-80021b
Published: February 2019
Edition: 3

Abstract

This guide provides instructions for installing HPE StoreOnce 3620, 3640, 5200, 5250, and
5650 Systems, including the optional hardware and capacity upgrade kits. Use the
instructions in this guide to install a new StoreOnce System or add a capacity upgrade kit to
an existing StoreOnce system. This guide is for HPE StoreOnce System administrators.

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Summary of Contents for StoreOnce 3620

Page 1: ...is guide provides instructions for installing HPE StoreOnce 3620 3640 5200 5250 and 5650 Systems including the optional hardware and capacity upgrade kits Use the instructions in this guide to install...

Page 2: ...uter Software Computer Software Documentation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take y...

Page 3: ...26 Configuring a newly installed StoreOnce 3640 system 33 HPE StoreOnce 5200 System 37 HPE StoreOnce 5200 System 37 HPE StoreOnce 5200 System installation process overview 37 Preparing the rack for t...

Page 4: ...e StoreOnce Catalyst 128 Drivers for StoreOnce VTL devices on client servers 129 Warranty details 129 Fibre Channel with StoreOnce Systems 130 Fibre Channel hardware requirements 130 Supported Fibre C...

Page 5: ...sword 143 Changing the Initialization Console password 143 Enabling support access 143 StoreOnce websites 145 Other sources of information for HPE StoreOnce Systems 145 Support and other resources 146...

Page 6: ...Once 3620 3640 5200 5250 and 5650 Systems are the fourth generation of StoreOnce Systems These systems are designed to be simpler to install and configure than the previous generation appliances Syste...

Page 7: ...lure to return each disk to its proper location will result in the system failing to start Label the disks with the provided label kits before removing them from the enclosure for ease of installation...

Page 8: ...nce 10GbE T 2 port Ethernet card BB982A StoreOnce 10 25Gb SFP 2 port Ethernet card BB986A StoreOnce 16Gb Fibre Channel 2 port card BB990A StoreOnce 32 Gb Fibre Channel 2 port card HPE StoreOnce 3620 S...

Page 9: ...to install All hard disks must be returned to their original slots before the system is powered on Failure to return each disk to its proper location will result in the system failing to start Label t...

Page 10: ...ivers are fitted if necessary For detailed installation instructions see Install PCIe cards 4 Install the server in the rack a Install the rail kit for the StoreOnce server See the installation instru...

Page 11: ...cables Connect each power cable to a separate PDU in the rack b Connect a network cable to LAN port 1 c Connect a network cable to the iLO port recommended d Connect a VGA monitor and a USB keyboard f...

Page 12: ...C status LED 3 System health LED 4 UID LED 8 Connect the network If the system is not connected to a network with DHCP configure iLO during bootup If the system is connected to a network with DHCP iLO...

Page 13: ...onsole display and keyboard 10 Open a web browser and use the IP address from the previous step to access the StoreOnce system The First Time Setup wizard is automatically displayed Use the First Time...

Page 14: ...obtain a license key file for each upgrade kit Do not merge multiple entitlements to redeem a single license key file IMPORTANT You must add the licenses before expanding the capacity of the StoreOnce...

Page 15: ...display the configured email alerts select Notifications from the Settings menu item 7 Configure SNMP a On the main menu select Settings b In the Notifications section click the SNMP panel To view su...

Page 16: ...guration In environments that do not use DHCP DNS or WINS configure a static IP address during bootup a Restart or power on the StoreOnce Server b Press F9 in the server POST screen The UEFI System Ut...

Page 17: ...the front of the appliance Figure 3 Removing the locking device 2 3 1 Figure 4 Removing the front bezel 2 Remove the blanking plates from the right six disk bays numbered 3 4 7 8 11 and 12 Push in th...

Page 18: ...ach drive bay 1 until it stops and press the HDD carrier latch 2 inward until it clicks 1 2 Figure 6 Installing the hard disk 4 Replace the front bezel when all six disks are installed and install the...

Page 19: ...Figure 8 Installing the locking device HPE StoreOnce 3620 System 19...

Page 20: ...A StoreOnce 16Gb Fibre Channel 2 port card BB990A StoreOnce 32 Gb Fibre Channel 2 port card HPE StoreOnce 3640 System installation process overview Procedure 1 Prepare the rack 2 Verify system handlin...

Page 21: ...oreOnce System or causing personal injury Always use at least two people to lift and locate the server or enclosure into the rack Hewlett Packard Enterprise is not responsible for any damage or injury...

Page 22: ..._________ iLO password _________________________ 3 Install the optional PCIe cards if necessary If the optional PCIe cards were ordered with the system they have been preinstalled If the cards were or...

Page 23: ...crews on the front bezel of the server 5 Connect the StoreOnce server a Connect the power cables Connect each power cable to a separate PDU in the rack b Connect a network cable to LAN port 1 c Connec...

Page 24: ...nce and then turns solid green The system health LED flashes green at the start of the power on sequence and then turns solid green If LAN port 1 is connected to an active link the NIC status LED will...

Page 25: ...5 Configuration Network Options c Configure the iLO network options and note the details iLO IP address ___________________________ iLO subnet mask _________________________ iLO gateway _____________...

Page 26: ...rmation such as the system name host name location and contact information Setting the System Date Time You can set the date and time manually or synchronize the date and time with a network time serv...

Page 27: ...f the StoreOnce server 2 Verify the rack locations for the capacity upgrade enclosures If the system has two capacity upgrade enclosures install the rails for both enclosures and then install the lowe...

Page 28: ...ed c Use guide pins to align the shelf mount kit to the rack column holes d To engage the rear rack rail mount push the rail toward the back of the rack until the spring hook snaps into place e To eng...

Page 29: ...k column with the round or square hole shoulder screws provided in the package g Secure front of the rack rail to the front rack column using the provided flat securing screw in the bottom screw posit...

Page 30: ...he JBOD number In a system with multiple enclosures having the correct JBOD numbers on each pull out tab will ease any necessary troubleshooting procedures If the enclosure was part of the initial ord...

Page 31: ...and right side of the rear of the chassis 1 2 5 Use the black headed thumb screw to secure the front of the enclosure tightly to the rail 6 Connect the storage enclosure cables The supplied cables are...

Page 32: ...e 2 JBOD 1 First capacity upgrade kit 3 0 5 m SAS cable b If the system includes a second capacity upgrade enclosure connect a 0 5 m SAS cable from port 2 on the first capacity upgrade enclosure JBOD...

Page 33: ...Hardware section click the Networking panel For additional information see Initial StoreOnce network configuration 3 Redeem licenses if necessary Capacity or feature licenses ordered with the system...

Page 34: ...h the system will be preinstalled If ordered separately configure them now a On the main menu select Settings b In the Systems section click the License Management panel To view a license summary clic...

Page 35: ...the storage list with a status of Unconfigured d To configure the new storage for use expand the Actions menu and select Configure 10 Configure Remote Support using STaTS For additional information se...

Page 36: ...iLO 5 Configuration Network Options d Configure the iLO network options and note the iLO IP address iLO subnet mask and iLO gateway 13 The StoreOnce 3640 System is now installed and ready for producti...

Page 37: ...oreOnce 10GbE T 2 port Ethernet card BB982A StoreOnce 10 25Gb SFP 2 port Ethernet card BB986A StoreOnce 16Gb Fibre Channel 2 port card BB990A StoreOnce 32 Gb Fibre Channel 2 port card HPE StoreOnce 52...

Page 38: ...nstall above JBOD 4 2 JBOD 4 Third capacity upgrade kit Install above JBOD 2 3 JBOD 2 First capacity upgrade kit Install above the server 4 Server node 5 JBOD 1 Base enclosure Install under the server...

Page 39: ...re the system is powered on Failure to return each disk to its proper location will result in the system failing to start Label the disks with the provided label kits before removing them from the enc...

Page 40: ...l PCIe cards 5 Install the server in the rack a Install the rail kit for the StoreOnce server See the installation instructions that ship with the rail kit b Insert the two locking nuts for the server...

Page 41: ...ed c Use guide pins to align the shelf mount kit to the rack column holes d To engage the rear rail rack mount push the rail toward the back of the rack until the spring hook snaps into place e To eng...

Page 42: ...n with either the round or square hole shoulder screws provided in the package g Secure front of the rack rail to the front rail column using the provided flat securing screw in the bottom screw posit...

Page 43: ...nd locate an enclosure into the rack a Check the JBOD pull out tab in the upper left corner of the rear panel of the storage enclosure The base enclosure is labeled JBOD1 If the system has multiple st...

Page 44: ...the black headed thumb screw to secure the front of the enclosure to the rail tightly 9 Use the supplied SAS cables to connect the first node server RAID controller card slot 3 in the server node to...

Page 45: ...t the server a Connect the power cables Connect each power cable to a separate PDU in the rack b Connect a network cable to LAN port 1 c Connect a network cable to the iLO port recommended d Connect a...

Page 46: ...green at the start of the power on sequence and then turns solid green The system health LED flashes green at the start of the power on sequence and then turns solid green If LAN port 1 is connected...

Page 47: ...5 Configuration Network Options c Configure the iLO network options and note the details iLO IP address ___________________________ iLO subnet mask _________________________ iLO gateway _____________...

Page 48: ...t the date and time manually or synchronize the date and time with a network time server Configuring Storage The wizard detects the factory installed storage The wizard also enables you to configure a...

Page 49: ...stem panel select the License Management b On the Overview tab make a note of the Locking ID Serial Number If you are managing the system through the federation lead ensure that you are viewing the co...

Page 50: ...psinks and Users 8 Apply an SSL certificate a On the main menu select Settings b In the Security section click the Certificates panel c On the Certificates screen select Generate CSR on the Actions me...

Page 51: ...ion screen shows the HPE Integrated Lights Out network configuration In environments that do not use DHCP DNS or WINS configure a static IP address during bootup a Restart or power on the StoreOnce Se...

Page 52: ...e The StoreOnce 5650 System supports a maximum of three upgrade storage enclosures in addition to the base storage enclosure BB976A HPE StoreOnce 5250 5650 88 TB Capacity Upgrade Kit One disk pack con...

Page 53: ...ify that the rack and data center floor are sturdy enough to support the system StoreOnce 5250 and 5650 storage enclosures are heavier than most computer systems A fully expanded StoreOnce 5250 system...

Page 54: ...enclosure safely 4 Ensure that there is enough space in the rack for the server base storage enclosure and any additional capacity upgrade storage enclosures The base system requires 7U 2U for the se...

Page 55: ...PE StoreOnce 5250 System rack layout Item Description 1 JBOD 2 First capacity upgrade kit Install above the server 2 Server node 3 JBOD 1 Base enclosure Install below the server HPE StoreOnce 5250 and...

Page 56: ...Install above JBOD 2 2 JBOD 2 First capacity upgrade kit Install above the server 3 Server node 4 JBOD 1 Base enclosure Install under the server 5 JBOD 3 Second capacity upgrade kit Install under JBO...

Page 57: ...owered on Failure to return each disk to its proper location will result in the system failing to start Label the disks with the provided label kits before removing them from the enclosure for ease of...

Page 58: ..._____________________ 4 Install the optional PCIe cards if necessary If the optional PCIe cards were ordered with the system they have been preinstalled If the cards were ordered separately install th...

Page 59: ...ft and right side of the rear of the chassis Use the black headed thumb screw to secure tightly to the rail in the second hole from the rear 2 NOTE It is easier to make this adjustment prior to mounti...

Page 60: ...n the same manner as the rear spring hook NOTE Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing f Secure the rear of the rack rai...

Page 61: ...crew position of the rail h Insert the eight locking nuts for the storage enclosure into the rack two on each column To locate the position for the locking nuts count up 4U from the bottom of the rail...

Page 62: ...The tab shows the JBOD number In a system with multiple enclosures having the correct JBOD numbers on each pull out tab will ease any necessary troubleshooting procedures If the enclosure was part of...

Page 63: ...to the rack 8 Use the supplied SAS cables to connect the first RAID controller card in the server node slot 3 to the base storage enclosure The supplied cables are labeled on both ends with the follo...

Page 64: ...t 1 JBOD 1 Drawer 1 IOM A Port 1 4 2 m Green Node Slot 3 Port 2 JBOD 1 Drawer 2 IOM B Port 2 9 Connect four power cables to the base enclosure For each drawer connect each power cable to a different P...

Page 65: ...rity bezel to the front of the server a Insert the security bezel right tab into the slot on the chassis and then rotate the bezel to close b Lock the bezel The key to lock the bezel is attached to th...

Page 66: ...green at the start of the power on sequence and then turns solid green If LAN port 1 is connected to an active link the NIC status LED will also begin to flash green when the StoreOnce System is power...

Page 67: ...the DHCP assigned IP address or the static address details IP address ______________________________ Prefix length _____________________________ Gateway ________________________________ DNS __________...

Page 68: ...el For additional information see Initial StoreOnce network configuration 3 Redeem licenses if necessary Capacity or feature licenses ordered with the system will be preinstalled If ordered separately...

Page 69: ...ew a list of the installed licenses click the Licenses tab For additional information see Licensing 5 Configure user accounts a On the main menu select Settings b In the User Management section click...

Page 70: ...For additional information see Fibre Channel with StoreOnce Systems 12 Configure iLO if necessary If you plan to use iLO with the system and did not configure it during the system installation configu...

Page 71: ...Capacity Upgrade Kit disk pack HPE StoreOnce 5250 5650 88 TB Capacity Upgrade Kit disk pack HPE StoreOnce 5250 5650 60 TB Drawer Upgrade Kit storage enclosure HPE StoreOnce 5250 5650 120 TB Drawer Up...

Page 72: ...lanking plates The capacity upgrade kit contains six 4 TB disks that you will install in the right six disk bays numbered 3 4 7 8 11 and 12 NOTE All six disks in the capacity upgrade kit must be insta...

Page 73: ...All six disks must be installed before you can expand storage 1 2 Figure 21 Removing the blanking plates 3 Push the hard drive assembly into each drive bay 1 until it stops and press the HDD carrier l...

Page 74: ...e Management Console as an administrator Apply capacity licenses and then scan and configure the new storage HPE StoreOnce 3640 48 TB Capacity Upgrade Kit Introduction The HPE StoreOnce 3640 System co...

Page 75: ...orage remains accessible during the capacity upgrade process However HPE recommends the following Schedule the capacity upgrade as a maintenance activity during a quiet period Notify administrators of...

Page 76: ...l weight of the rack rests on the leveling jacks The stabilizing feet are attached to the rack of a single rack installation Only one component is extended at a time A rack may become unstable if more...

Page 77: ...ls in the rack a Adjust the back bracket on the standard rail kit so it accommodates the storage enclosure Attach rear hold down brackets by sliding the tab with the arrow pointed forward 1 into the c...

Page 78: ...Use guide pins to align the shelf mount kit to the rack column holes d To engage the rear rack rail mount push the rail toward the back of the rack until the spring hook snaps into place e To engage...

Page 79: ...olumn with the round or square hole shoulder screws provided in the package g Secure front of the rack rail to the front rack column using the provided flat securing screw in the bottom screw position...

Page 80: ...d units can slip and fall damaging the StoreOnce System or causing personal injury Hewlett Packard Enterprise is not responsible for any damage or injury caused by mishandling the StoreOnce system Alw...

Page 81: ...JBOD I I O module Apply the correct pair of labels to each SAS cable as you cable the storage enclosure Cabling the first capacity upgrade kit JBOD 1 Procedure 1 Apply the JBOD1 label to the top left...

Page 82: ...de kits skip to Adding power cables Cabling the second capacity upgrade kit JBOD 2 StoreOnce 3640 Procedure 1 Apply the JBOD2 label to the top left pull out tab at the rear of the enclosure 2 Label th...

Page 83: ...enclosure with preconfigured storage on twelve 4 TB hard disks Use the following to expand the system storage BB964A HPE StoreOnce 5200 48 TB Capacity Upgrade Kit The capacity upgrade kit is a storag...

Page 84: ...the third or more storage enclosure requires you to relocate one of the existing SAS connections to the new enclosure Follow the cabling instructions carefully and always ensure that no more than one...

Page 85: ...locate the label on the rear tab of the unit that identifies its position in the daisy chain sequence of storage shelves 2 Unpack the rail kit Install the rail kit following the instructions supplied...

Page 86: ...en alternate below and above the server node as you add capacity upgrade enclosures to the system A system at maximum configuration has three storage enclosures below and three above the server node 1...

Page 87: ...m the rear 2 NOTE It is easier to make this adjustment prior to mounting the rails b Position left and right rack rails at the desired U position in the rack adjusting the rails to fit the rack as nee...

Page 88: ...in the same manner as the rear spring hook NOTE Make sure that the respective guide pins for the square or round hole rack align properly into rack column hole spacing f Secure the rear of the rack r...

Page 89: ...ight bezel ears of the chassis 2 CAUTION The front CTO screw must be attached at all times when racked CAUTION Use extreme caution when installing and pulling units from the rack Unattached units can...

Page 90: ...e the black headed thumb screw to secure tightly to the rail 2 Cabling capacity upgrade enclosures Labeling the cables The StoreOnce capacity upgrade kit enclosure includes a sheet of preprinted cable...

Page 91: ...e Green N S6 P2 JF I2 P1 White F 2 3 Cable the enclosure as shown 1 2 3 4 5 Figure 29 Cabling the first capacity upgrade kit JBOD 2 Item Description 1 JBOD 2 First capacity upgrade kit 2 Server node 3...

Page 92: ...osure as shown 1 2 3 4 5 6 7 Figure 30 Cabling the second capacity upgrade kit JBOD 3 Item Description 1 JBOD 2 First capacity upgrade kit 2 Server node 3 JBOD 1 Base enclosure 4 JBOD 3 Second capacit...

Page 93: ...F 2 label with the F 4 label SAS cable Label color New label New 0 5 m cable Red J2 I1 P2 J4 I1 P1 New 0 5 m cable Green J4 I2 P2 J2 I2 P1 Moving 2 m cable N S6 P2 JF I2 P1 White F 4 3 Cable the enclo...

Page 94: ...th capacity upgrade kit is the lowest in the rack located directly below JBOD 3 Procedure 1 Apply the JBOD5 label to the top left pull out tag at the rear of the enclosure 2 Apply the cable labels to...

Page 95: ...4 If you are finished installing capacity upgrade kits skip to Adding power cables Cabling the fifth capacity upgrade kit JBOD 6 The fifth capacity upgrade kit is the highest in the rack located dire...

Page 96: ...JBOD 5 Fourth capacity upgrade kit Item SAS cable Label colors Cable from To 8 New 0 5 m cable Red JBOD 4 IOM 1 Port 2 JBOD 6 IOM 1 Port 1 9 New 0 5 m cable Green JBOD 6 IOM 2 Port 2 JBOD 4 IOM 2 Por...

Page 97: ...closure for a total of 70 disks in each enclosure All disks in the enclosure must be the same capacity Do not install this capacity upgrade kit in the BB966A 60 TB enclosure BB966A HPE StoreOnce 5250...

Page 98: ...pport 3 If necessary reposition the StoreOnce System in the rack to accommodate the new upgrade storage enclosure Power off the system before removing components from the rack 4 Install upgrade storag...

Page 99: ...om generating unwanted support calls during the installation process Procedure 1 Navigate to the StoreOnce System and log in to the StoreOnce Management Console 2 On the main menu select Settings 3 In...

Page 100: ...e leveling jacks The stabilizing feet are attached to the rack of a single rack installation Only one component is extended at a time A rack may become unstable if more than one component is extended...

Page 101: ...ion NOTE Once the base enclosure is full install an HPE StoreOnce 5250 5650 Drawer Upgrade Kit BB966A or BB968A for additional storage Disk bay numbering and initial configuration of the enclosure The...

Page 102: ...nce in which each set of 11 disks must be installed This sequence is mandatory for the product to function because the StoreOnce software expects the storage to be populated in this way Table 1 Popula...

Page 103: ...4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 Third disk pa...

Page 104: ...of the StoreOnce System For detailed safety information see the rack documentation This information includes instructions about working with units within the rack and ensuring that the rack is stable...

Page 105: ...e set of additional 11 preconfigured disks For example if you are installing the first capacity upgrade disk pack the disks will go into drawer 2 See Distributing the drives correctly Be careful not t...

Page 106: ...blank 8 Check the front panel hard drive LEDs and confirm that none of them are amber If one or more disks within the disk pack reports a fault during the initial installation the entire set of 11 di...

Page 107: ...toreOnce System Hewlett Packard Enterprise is not responsible for any injury or damage caused by the mishandling of the StoreOnce System WARNING The storage enclosure with the base configuration of 15...

Page 108: ...oreOnce 5250 System rack layout 1 2 3 Item Description 1 JBOD 2 Upgrade enclosure Install above the server 2 Server node 3 JBOD 1 Base enclosure Install under the server 108 Installing capacity upgrad...

Page 109: ...OD 1 Base enclosure Install under the server 5 JBOD 3 Second upgrade enclosure Install under JBOD 1 Installing the enclosure Leave the base disks and any factory installed capacity upgrade disks in th...

Page 110: ...adjustment prior to mounting the rails b Position left and right rack rails at the desired U position in the rack adjusting the rails to fit the rack as needed Front and Rear bottom edge of rails mus...

Page 111: ...espective guide pins for the square or round hole rack align properly into rack column hole spacing f Secure the rear of the rack rail to the rack column with the round or square hole shoulder screws...

Page 112: ...ding the handles 1 lift the enclosure onto the rack and push it into position 2 Tighten the thumbscrews 3 to secure the enclosure to the rack WARNING Always use at least two people to lift an enclosur...

Page 113: ...3 Attach the retaining brackets 1 to either side of the rear of the enclosure and secure them to the rack Installing capacity upgrade kits 113...

Page 114: ...Port J JBOD D Drawer I I O module F Floating number for moving cables Apply the correct pair of labels to each SAS cable as you cable the storage enclosure When labeling moving cables that require the...

Page 115: ...the JBOD2 label to the rear of the enclosure 2 Apply the cable labels to the new SAS cables The new 2 m SAS cable also requires the F 2 label SAS cable Label color New label New 0 5 m cable Red J2 D2...

Page 116: ...ort 1 JBOD 2 Drawer 1 IOM A Port 1 7 New 2 m cable Green and white Node Slot 6 Port 2 JBOD 2 Drawer 2 IOM B Port 2 4 If you are finished installing capacity upgrade storage enclosures skip to Adding p...

Page 117: ...3 label SAS cable Label color New label New 0 5 m cable Red J3 D2 IA P1 J3 D1 IA P2 New 0 5 m cable Green J3 D2 IB P1 J3 D1 IB P2 New 1 m cable Red J1 D2 IA P2 J3 D1 IA P1 New 1 m cable Green J1 D2 IB...

Page 118: ...ng power cables If you purchased additional HPE StoreOnce 5250 5650 44 TB or 88 TB Capacity Upgrade Kits disk packs install them after the storage enclosures have powered on successfully Cabling the t...

Page 119: ...e 4 JBOD 1 Base enclosure 5 JBOD 3 Second upgrade enclosure Item SAS cable Label color Cable from To 6 New 0 5 m cable Red JBOD 4 Drawer 2 IOM A Port 1 JBOD 4 Drawer 1 IOM A Port 2 7 New 0 5 m cable G...

Page 120: ...upgrade disks and enclosures have been installed log on to the StoreOnce Management Console as an administrator Apply capacity licenses and then scan and configure the new storage Redeeming and adding...

Page 121: ...red 4 To configure the new storage for use expand the Actions menu and select Configure Checking hardware and firmware Procedure 1 Navigate to the StoreOnce System and log in to the StoreOnce Manageme...

Page 122: ...zard Administrator password System information such as system location and contact information System date and time or NTP configuration Storage configuration Remote Support configuration Console pass...

Page 123: ...click the Certificates panel c On the Certificates screen select Generate CSR on the Actions menu 8 Expand storage if necessary Expand storage in the following cases Additional capacity upgrade kits...

Page 124: ...em hardware was installed using the instructions in the start here guide or this document The First Time Setup setup Wizard was run Open a web browser and access the StoreOnce system The First Time Se...

Page 125: ...ts You may want to configure dual stack subnets IPV4 with IPv6 Ensure that you understand your hardware and networking environment before creating the configuration For additional information see the...

Page 126: ...ator or Observer role Logs in locally and is authenticated using credentials on the StoreOnce System Directory User with any user role Logs in as a domain user External users are authenticated using t...

Page 127: ...se strongly recommends that you register your device for remote support The preferred HPE Remote Support solution for StoreOnce products is Service Tools and Technical Support STaTS Remote Support thr...

Page 128: ...e Remote Support dialog is redisplayed Your entries for site information are shown 7 Click Update The Remote Support screen is redisplayed with the new Remote Support Configuration iLO network name an...

Page 129: ...eir own drivers for both the tape device and medium changer For many applications these are installed automatically during the software installation process If the backup software is already installed...

Page 130: ...ware requirements All StoreOnce Gen4 Systems support data backup to StoreOnce Catalyst and VTL devices through Fibre Channel If you intend to connect the HPE StoreOnce System to a SAN you must purchas...

Page 131: ...not need zoning Small to medium fabric 16 128 ports use host centric zoning Host centric zoning is implemented by creating a specific zone for each server or host and adding only those storage elemen...

Page 132: ...has two 10 Gb SR SFP transceivers appropriate for the supplied card Part Number 455884 B21 You must order the 25 Gb SFP transceivers Part Number 845398 B21 separately if you want to connect to 25Gb s...

Page 133: ...installed in the correct PCIe slots as shown 1 2 4 5 Optional hardware cards that are ordered after the initial installation must be installed in the correct sequence according to the type of card The...

Page 134: ...from the rack WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for lo...

Page 135: ...In the System section select the Maintenance mode panel 4 On the Maintenance mode screen set the Maintenance mode switch to the On position and then click OK Powering down the StoreOnce System Powerin...

Page 136: ...access panel to the rear of the chassis c Remove the access panel Removing the PCIe riser cage and installing the PCIe card IMPORTANT When installing a card in slots 1 or 2 PCIe slot 3 is already pop...

Page 137: ...lowing example illustrates the removal process There may already be cards installed 5 Make a note of the internal cable connections before you disconnect them You must reconnect the cables correctly f...

Page 138: ...nd secure it WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 5 Re...

Page 139: ...nd or Fibre Channel SAN as appropriate Cables are not supplied and must be purchased separately Refer to the HPE StoreOnce Systems QuickSpecs for the recommended cables for each interface 3 Power on t...

Page 140: ...t panel 3 On the License Management screen Overview tab make a note of the Locking ID Serial Number 4 Go to the HPE Licensing website as directed in the License Entitlement Certificate 5 Log in using...

Page 141: ...optional hardware and try again Hardware Error A hardware error is preventing a license being applied to Slot x Resolve the hardware issues and try again Load Order A license is available for Slot x b...

Page 142: ...the Initialization Console Procedure 1 Log in to the physical iLO or hypervisor console User console Password The current console password This password is changed the first time someone logs in to t...

Page 143: ...ct LDAP or Active Directory users Procedure 1 Access the Initialization Console 2 Select Reset admin password 3 Click OK 4 Once the reset has been applied navigate to the StoreOnce Management Console...

Page 144: ...hertext is required to generate the secure support password To change the ciphertext for the support users click Cycle Changing the ciphertext invalidates any passwords that were generated using the o...

Page 145: ...document and are available from the HPE website at http www hpe com info storeonce docs HPE StoreOnce Optional Hardware Installation and Configuration Guide not relevant for 3620 This guide describes...

Page 146: ...ponents Accessing updates Some software products provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software...

Page 147: ...n your product s service level Hewlett Packard Enterprise strongly recommends that you register your device for remote support If your product includes additional remote support details use search to...

Page 148: ...fo reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see www hpe com info ecodata For Hewlett Packard Enterprise environmen...

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