Table 6 Data cartridge compatibility (continued)
Ultrium 6.25
TB** data
cartridge
Ultrium 3
TB* data
cartridge
Ultrium 1.6
TB* data
cartridge
Ultrium 800
GB* data
cartridge
Ultrium 400
GB* data
cartridge
Ultrium 200
GB* data
cartridge
LTO tape
drive model
once/read
many
(C7975W)
once/read
many
not supported
not supported
read/write
(C7974A)
read/write and
write
read only
not supported
LTO-4
Ultrium 1760
and write
once/read
many
once/read
many
(C7974W)
not supported
not supported
not supported
read/write
(C7973A) and
read/write
read only
LTO-3
Ultrium 920
write
once/read
many
(C7973W)
not supported
not supported
not supported
not supported
read/write
(C7972A)
read/write
LTO-2
Ultrium 448
* Capacity assumes 2:1 compression.
** Capacity assumes 2.5:1 compression.
NOTE:
The LTO-1 100 GB* data cartridge, C7970A, is also supported on LTO-2 Ultrium
448 tape drives. It is
not
supported on any other LTO Ultrium tape drives.
3.
Make sure that you have loaded the cartridge with the correct orientation (see
).
4.
Check for damage to your media and discard it, if it is damaged.
5.
Use a new or known, good piece of media and see if it loads. If it does, the original cartridge
is faulty and should be discarded.
6.
Check if another LTO Ultrium drive of the same model will accept the cartridge. If it does,
the original drive may be faulty. Before calling customer service, check that the tape drive
is responding. See
Troubleshooting with Library & Tape Tools (page 38)
Encryption troubleshooting
•
Ensure that you are using an LTO-6, LTO-5, or LTO-4 tape drive and LTO Ultrium 6.25 TB,
3 TB, or 1.6 TB media, respectively.
•
Ensure that your software supports hardware encryption. It may be necessary to update the
software. Consult
http://www.hpe.com/storage/buracompatibility
or your software vendor
for more information.
•
Ensure that the correct key or pass phrase has been entered.
•
Ensure that your HBA supports the encryption commands. It may be necessary to update
the firmware. Consult
http://www.hpe.com/storage/buracompatibility
for more information.
46
Troubleshooting
