4.
Be sure the correct drivers are installed. For more information, see the operating system
documentation.
5.
Be sure that the driver parameters match the configuration of the network controller. For more
information, see the operating system documentation.
More information
Resolving loose connections on page 20
Server documentation on page 167
Network interconnect blade issues
Symptom
The network interconnect blade has issues.
Cause
The network interconnect blade is not properly seated or connected.
Action
Be sure the network interconnect blades are properly seated and connected.
HPE Smart Storage Battery issues
HPE Smart Storage Battery might lose charge when shelved for long periods of time
Symptom
Any server configured with an HPE Smart Storage Battery for HPE Smart Array Controllers might display
a POST error message stating that the cache module or the HPE Smart Storage Battery failed.
Cause
The HPE Smart Storage Battery discharged to a threshold where it is permanently disabled and must be
replaced.
Action
1.
Verify the HPE Smart Storage battery status in iLO.
2.
Download the Active Health System Log using the AHSV.
3.
Submit a support case through AHSV. Contact Hewlett Packard Enterprise technical support.
For more information, see the AHSV user guide on the Hewlett Packard Enterprise website (
More information
Active Health System Log on page 139
Network interconnect blade issues
125
