HPE ProLiant m710x Page 33 User And Maintenance Manual Download | Manualshive

Page: 33 / 58

background image

Troubleshooting

Troubleshooting resources

The

HPE Moonshot System Troubleshooting Guide

provides procedures for resolving common problems

and comprehensive courses of action for fault isolation and identification, issue resolution, and software
maintenance on the Moonshot System. The document is available in the

Hewlett Packard Enterprise

Information Library

Troubleshooting

33

«
...
31
32
33
34
35
...
»

Summary of Contents for ProLiant m710x

Page 1: ...dministers services and troubleshoots cartridges This guide describes identification and maintenance procedures and specifications and requirements for hardware components and software Hewlett Packard...

Page 2: ...ewlett Packard Enterprise required for possession use or copying Consistent with FAR 12 211 and 12 212 Commercial Computer Software Computer Software Documentation and Technical Data for Commercial It...

Page 3: ...dge locally 17 Log in to the iLO CM firmware 17 Setup 18 Overview 18 Installing and configuring the HPE Moonshot 1500 Chassis 18 Installing and configuring the switch and uplink modules 18 Installing...

Page 4: ...Embedded UEFI shell 32 Powering on and selecting boot options 32 Troubleshooting 33 Troubleshooting resources 33 Illustrated parts catalog 34 Customer self repair 34 Cartridge replaceable components 4...

Page 5: ...ications 53 Chassis environmental specifications 53 Chassis specifications 53 Cartridge specifications 53 Websites 54 Support and other resources 55 Accessing Hewlett Packard Enterprise Support 55 Acc...

Page 6: ...er Standby operation Off No power 2 Cartridge UID LED button Blue Cartridge ID is selected Flashing blue Cartridge firmware update is in progress Off Cartridge ID is not selected 3 Cartridge health LE...

Page 7: ...6 Solid state device connector 5 for 80 110 mm M 2 SSDs 7 Solid state device connector 4 for 80 110 mm M 2 SSDs 8 Solid state device connector 3 for 42 mm M 2 SSDs 9 Solid state device connector 2 for...

Page 8: ...id state device slot 3 PCIe SATA Slot 1 4 Solid state device slot 4 PCIe Slot 4 5 Solid state device slot 5 PCIe Slot 5 To identify the m 2 slots view System Information PCIe information Cartridge slo...

Page 9: ...Component identification 9...

Page 10: ...as to separate non contiguous numbers omit spaces or a dash to denote a range for example C1 3 9N1 4 For more information about using commands see the HPE Moonshot iLO Chassis Management CLI User Guid...

Page 11: ...ge 6 Extend the chassis from the rack Procedure 1 Pull down the quick release levers on each side of the chassis WARNING To reduce the risk of personal injury or equipment damage be sure that the rack...

Page 12: ...opriate cooling fans will operate at a high speed when the access panel is removed IMPORTANT When the access panel is removed the cartridge might be placed into a low power operating state to reduce t...

Page 13: ...TION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartridge slot empty for no more th...

Page 14: ...ridge on page 10 2 Extend the chassis from the rack on page 11 3 Remove the access panel on page 12 4 Remove the cartridge Install the cartridge CAUTION For proper cooling be sure that a cartridge or...

Page 15: ...stall the cartridge blank CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always installed in each cartridge slot in the chassis When replacing a cartridge leave the cartri...

Page 16: ...r setting nodes may power up automatically upon cartridge installation Cartridges can be powered up individually and as a group of all cartridges in the chassis Choose the procedure in this section th...

Page 17: ...ccess the iLO CM firmware through the GUI you must know the serial number or IP address of the iLO CM The serial number can be found on the chassis hood label To connect remotely use a browser or SSH...

Page 18: ...4 Install the cartridge on page 14 5 Power up the chassis Powering up the chassis on page 19 6 Power up the node Powering up the node on page 19 7 Update the cartridge firmware Updating cartridge fir...

Page 19: ...piLO set node power on C x N y For more information on configuring the cartridge see the following documents in the Hewlett Packard Enterprise Information Library http www hpe com info moonshot docs H...

Page 20: ...re that your intended use of TPM complies with relevant local laws regulations and policies and approvals or licenses must be obtained if applicable For any compliance issues arising from your operati...

Page 21: ...Utilities press the Y key 7 Press the ESC key to exit System Utilities Then press the Enter key when prompted to reboot the server The server then reboots a second time without user input During this...

Page 22: ...xcept RHEL 7 3 and CentOS 7 3 on page 24 Enabling video on monitor for Windows 2012 Windows 8 Windows 8 1 Windows 10 RHEL 7 3 and CentOS 7 3 To enable video on monitor during installation and inside t...

Page 23: ...ce For information on installing the GPU driver see the Installing graphics packages m710x topic in the OS deployment guide on the Hewlett Packard Enterprise Information Library http www hpe com info...

Page 24: ...displayed 8 Select Yes 9 Power down the node 10 Connect the monitor to the cartridge 11 Power up the cartridge on page 16 The video is displayed on the monitor inside the OS To revert to displaying v...

Page 25: ...Studio has the graphics driver for the GPU For more information see the getting started guides on the Intel website https software intel com en us intel media server studio support documentation Conf...

Page 26: ...geability software The cartridge has four DIMM slots For DIMM slot population order and DIMM slot locations see DIMM slot numbering on page 7 Procedure 1 Power down the cartridge on page 10 2 Extend t...

Page 27: ...n page 14 5 Remove the SSD mounting screw 6 Install the solid state device and then install the SSD mounting screw Install an 80 mm M 2 solid state device Procedure 1 Power down the cartridge on page...

Page 28: ...he chassis from the rack on page 11 3 Remove the access panel on page 12 4 Remove the cartridge on page 14 5 Remove the SSD mounting clip screws 6 Rotate the mounting clip and then install the clip on...

Page 29: ...Hardware options installation 29...

Page 30: ...see the HPE Moonshot iLO Chassis Management CLI User Guide in the Hewlett Packard Enterprise Information Library http www hpe com info moonshot docs HPE Moonshot iLO CM Integrated Management Log The...

Page 31: ...d the latest pack from the Hewlett Packard Enterprise website http www hpe com info moonshot download Smart Update Manager Smart Update Manager SUM is an application included with the HPE Edgeline Com...

Page 32: ...an Embedded UEFI Shell in the ROM The UEFI Shell environment provides an API a command line prompt and a set of CLIs that allow scripting file manipulation and system information These features enhan...

Page 33: ...provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on the Moonshot System The docume...

Page 34: ...rprise specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to Hewlett Packard Enterprise In cases where it is required to return the defective part...

Page 35: ...rmations sur le programme CSR de Hewlett Packard Enterprise contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web Hewlett Packard E...

Page 36: ...ise Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen Hewlett Packard Enterprise dieses Bauteil zum Austausch direkt zu CSR Teile...

Page 37: ...ente al producto NOTA Algunos componentes de Hewlett Packard Enterprise no est n dise ados para que puedan ser reparados por el usuario Para que el usuario haga valer su garant a Hewlett Packard Enter...

Page 38: ...hankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangebode...

Page 39: ...tro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da Hewlett Packard Enterprise para que um t cnico o ajude por telefone A He...

Page 40: ...40 Illustrated parts catalog...

Page 41: ...Illustrated parts catalog 41...

Page 42: ...roduct parts For complete and current supported parts information see the Hewlett Packard Enterprise PartSurfer website http www hpe com info partssurfer Item Description 1 Server cartridge spare part...

Page 43: ...iption Spare part number HPE 64 GB SATA M 2 2242 SSD Kit 867635 001 HPE 120 GB SATA M 2 2280 SSD Kit 867636 001 HPE 240 GB SATA M 2 2280 SSD Kit 867637 001 HPE 256 GB PCIe M 2 2280 SSD Kit 867896 001...

Page 44: ...ic free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive co...

Page 45: ...outlet that is easily accessible at all times Disconnect the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by...

Page 46: ...e blank in the cartridge slot while moving the options to the replacement cartridge 9 If installed remove the solid state device To replace the component 1 If necessary install the solid state device...

Page 47: ...e following command SET CARTRIDGE PID original PID C cartridge number Removing and replacing a cartridge blank CAUTION For proper cooling be sure that a cartridge or a cartridge blank is always instal...

Page 48: ...idge on page 14 6 Remove the DIMM To replace the component reverse the removal procedure Removing and replacing a solid state device Procedure 1 Back up all data on the solid state device 2 Power down...

Page 49: ...removal procedure If you are replacing the solid state device with a different M 2 device type see the procedure for installing the new M 2 device type Installing an M 2 solid state device on page 26...

Page 50: ...Information for Server Storage Power Networking and Rack Products available at the Hewlett Packard Enterprise Support Center www hpe com support Safety Compliance EnterpriseProducts Additional regula...

Page 51: ...Ukraine RoHS material content declaration Ukraine RoHS material content declaration 51...

Page 52: ...s to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connect...

Page 53: ...plicable No direct sunlight allowed Upper operating limit is 3 048 m 10 000 ft or 70 kPa 10 1 psia Upper nonoperating limit is 9 144 m 30 000 ft 2 Storage maximum humidity of 95 is based on a maximum...

Page 54: ...brary www hpe com info EIL Single Point of Connectivity Knowledge SPOCK Storage compatibility matrix www hpe com storage spock Storage white papers and analyst reports www hpe com storage whitepapers...

Page 55: ...through the product interface Review your product documentation to identify the recommended software update method To download product updates Hewlett Packard Enterprise Support Center www hpe com su...

Page 56: ...nt notifications to Hewlett Packard Enterprise which will initiate a fast and accurate resolution based on your product s service level Hewlett Packard Enterprise strongly recommends that you register...

Page 57: ...CSR Customer Self Repair IML Integrated Management Log IPMI Intelligent Platform Management Interface PDU power distribution unit PXE preboot execution environment SATA serial ATA SSD solid state dev...

Page 58: ...gestions or comments to Documentation Feedback docsfeedback hpe com When submitting your feedback include the document title part number edition and publication date located on the front cover of the...

Reviews:

No comments

Related manuals for ProLiant m710x

SBXL52 - Server Compute Blade

Brand: Intel Pages: 126

R120d-1E N8100-1954F

Brand: NEC Pages: 166

Brand: Jatheon Pages: 52

InterServe 600 Series

Brand: Intergraph Pages: 104

Brand: Fujitsu Pages: 200

Brand: QNAP Pages: 55

ZXCLOUD R5300 G3

Brand: Zte Pages: 19

Brand: Sonnet Pages: 16

Brand: Promise Technology Pages: 25

NovaScale T860 F2

Brand: Bull Pages: 36

ANTMINER S19 Pro

Brand: BITMAIN Pages: 17

Brand: Kramer Pages: 2

Brand: Dataton Pages: 23

Industrial Ethernet Serial Server LES401A LES401A

Brand: Black Box Pages: 2

Brand: Black Box Pages: 8

Brand: 7th Sense Pages: 24

Brand: 360 Systems Pages: 137

EtherneTV-NXG 1

Brand: VBrick Systems Pages: 21

Brands by name

0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

Popular brands

Load more brands