Setup
General site planning
Before you begin installing the HPE Apollo DX2000 Gen10 System, Hewlett Packard Enterprise
recommends that you plan and coordinate the installation process with an authorized HPE representative
or partner. Proper planning provides a more efficient installation process and leads to greater availability,
reliability, and serviceability of the system.
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems.
Hewlett Packard Enterprise support services let you integrate both hardware and software support into a
single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard
product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your
server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or
both are:
• Foundation Care – Keep systems running.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦ 6-Hour Call-to-Repair
1
◦ 4-Hour 24x7
◦ Next Business Day
• Deployment service for both hardware and software
• Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the geographical region of site. For
more service information available in your site, contact your local
Hewlett Packard Enterprise support
.
For more information on Hewlett Packard Enterprise support services, see the
.
Product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (
).
Compiling the documentation
The documentation, while delivered individually and in various formats, works as a system. Consult these
documents before attempting installation. These documents provide the required important safety
information and decision-making steps for the configuration. To access these documents, see the Hewlett
Packard Enterprise website (
http://www.hpe.com/info/ApolloDX2000Gen10-docs
).
Setup
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