P05957-002
Troubleshooting
5-1
Chapter 5
5.
Troubleshooting
This chapter provides guidance for troubleshooting HPE Apollo sx40 server failures.
5.1
No power
1. Make sure that no short circuits exist between the motherboard and the chassis.
2. Verify that all jumpers are set to their default positions.
3. Turn the power switch on and off to test the system.
4. The battery on the motherboard might be old. Check to verify that it still supplies ~3VDC. If it
does not, replace it with a new one.
5.2
No video
1. Check that the VGA cable is connected properly and that the monitor is on.
2. Verify that the monitor is set to the correct video input.
3. Verify that the internal VGA cable is properly connected between the third PCIe riser and the
VGA port.
4. If the power is on but you have no video, remove all the add-on cards and cables.
Summary of Contents for Apollo sx40
Page 4: ...iv Record of Revision P05957 002...
Page 8: ...viii Contents P05957 002...
Page 18: ...P2 P1 1 10 Hardware overview P05957 002 Figure 1 10 DIMM slot numbering...
Page 31: ...P05957 002 Parts catalog 3 7...
Page 32: ...3 8 Parts catalog P05957 002...
Page 58: ...4 26 Part replacement procedures P05957 002...
Page 62: ...5 4 Troubleshooting P05957 002...
Page 72: ...8 2 Websites P05957 002...
