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Software and configuration utilities

Server mode

The software and configuration utilities presented in this section operate in online mode, offline mode, or in both modes.

Software or configuration utility

Server mode

Active Health System

Online and Offline

Online and Offline

HPE Smart Storage Administrator

Online and Offline

iLO RESTful API

Online and Offline

Intelligent Provisioning

Online and Offline

Scripting Toolkit for Windows and Linux

Online

Service Pack for ProLiant

Online and Offline

Smart Update Manager

Online and Offline

UEFI System Utilities

Offline

HPE MR Storage Administrator

Offline

Offline

All Nutanix product documentation

To get a DX appliance up and running, follow the instructions in the Getting Started Guide from the Nutanix support
portal at the following address

http://www.nutanix.com/docs/dx.

Product QuickSpecs

For more information about product features, specifications, options, configurations, and compatibility, see the product
QuickSpecs on the Hewlett Packard Enterprise website (

https://www.hpe.com/info/qs).

Active Health System Viewer

Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS
uploaded data. AHSV provides Hewlett Packard Enterprise recommended repair actions based on experience and best
practices. AHSV provides the ability to:

Software and configuration utilities

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Summary of Contents for Apollo DX2000

Page 1: ...20 Edition 2 Abstract This document is for the person who installs administers and troubleshoots the system Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equip...

Page 2: ...ation and Technical Data for Commercial Items are licensed to the U S Government under vendor s standard commercial license Links to third party websites take you outside the Hewlett Packard Enterpris...

Page 3: ...y type p connection or onboard SATA port connection in Smart Array SW RAID mode 17 Apollo DX2800 Gen10 Chassis bay numbering 18 Drive LEDs and buttons 19 Low profile LFF drive LED definitions 19 Hot p...

Page 4: ...ns installation 52 Introduction 52 Rack rail option 52 Installing the rack rails 52 Installing the front bezel and bezel lock options 55 Drive options 55 Drive support information 55 Drive guidelines...

Page 5: ...nsight Cluster Management Utility 96 Integrated Management Log 97 Intelligent Provisioning 97 Intelligent Provisioning operation 97 Management security 98 Scripting Toolkit for Windows and Linux 98 UE...

Page 6: ...tions 111 Power supply specifications 112 HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply 113 HPE 800W Flex Slot Universal Hot plug Low Halogen Power Supply 114 HPE 800W Flex Slot 48VDC...

Page 7: ...h 24 SFF drives HPE Apollo DX2600 Gen10 Chassis with 16 SFF 8 NVMe drives HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives HPE Apollo DX2800 Gen10 Chassis with 24 SFF drives Server nodes HPE ProLia...

Page 8: ...on System components Item Description 1 RCM module optional 2 Power supply 3 Chassis 4 Fan 5 2U server node 6 1U server node 7 Server blank Front panel components HPE Apollo DX2200 Gen10 Chassis Compo...

Page 9: ...tion 1 SFF hot plug drives 2 Serial number iLO information pull tab 3 Nonremovable bezel blank HPE Apollo DX2800 Gen10 Chassis with 16 NVMe drives Item Description 1 NVMe drives 2 Serial number iLO in...

Page 10: ...server mobile product page https www hpe com qref dx2000gen10 This page contains links to server setup information spare part numbers QuickSpecs troubleshooting resources and other useful product lin...

Page 11: ...hing red System critical3 5 Health LED Server 3 1 Solid green Normal Flashing green iLO is rebooting Flashing amber System degraded3 Flashing red System critical3 6 Health LED Server 4 1 Solid green N...

Page 12: ...sconnected 3 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Front panel LED power fault codes The following table provides...

Page 13: ...rd is operating normally Off No expander daughter card activity 2 Power fault LED1 Amber Expander daughter card failure Off No expander daughter card activity 1 When the SAS expander module LEDs are b...

Page 14: ...er supply 2 4 RCM module optional 5 Power supply 1 6 Server 2 7 Server 1 2U system Item Description 1 Server 3 2 Power supply 2 3 RCM module optional 4 Power supply 1 5 Server 1 Power supply LED Compo...

Page 15: ...W 2200W Flex Slot Platinum Hot plug Power Supply Drive bay numbering Drive bay numbering depends on how the drive backplane is connected The backplane can be connected to one of the following Embedded...

Page 16: ...nnection in AHCI mode The numbered callouts outside the front panel image refer to the server numbering The numbered callouts on the drive bays refer to the drive numbering Apollo DX2200 Gen10 Chassis...

Page 17: ...ng a Smart Array type p connection or onboard SATA port connection in Smart Array SW RAID mode The first digit refers to the server numbering The second digit refers to the drive numbering Each 1U ser...

Page 18: ...onfiguration does not support connection to the embedded Smart Array S100i SR Gen10 Software RAID nor to a Smart Array type p controller Each 1U server supports four NVMe drives while each 2U server s...

Page 19: ...Drive LEDs and buttons Low profile LFF drive LED definitions Item LED Status Definition 1 Fault Locate Solid amber The drive has failed Solid blue The drive is operating normally and being identified...

Page 20: ...efinitions Item LED Status Definition 1 Locate Solid blue The drive is being identified by a host application Flashing blue The drive carrier firmware is being updated or requires an update 2 Activity...

Page 21: ...bus device A device attached to a PCIe bus cannot be removed without allowing the device and bus to complete and cease the signal traffic flow CAUTION Do not remove an NVMe SSD from the drive bay whil...

Page 22: ...t configured and predicts the drive will fail Solid amber The drive has failed Off The drive is not configured by a RAID controller 4 Do not remove Solid white Do not remove the drive The drive must b...

Page 23: ...ess to request PCIe ejection Removal request can be denied by the RAID controller one or more of the logical drives could fail Operating system RCM module RCM module components Item Description 1 iLO...

Page 24: ...on Status Definition 1 and 4 iLO activity LED Green or flashing green Network activity Off No network activity 2 and 3 iLO link LED Green Linked to network Off No network connection PDB assembly board...

Page 25: ...Item Description 1 RPS link board 2 PDB power distribution board 3 PDB pass through board Component identification 25...

Page 26: ...an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 5 This method initiates a controlled remote shutdown of applications and th...

Page 27: ...eed configuration Power Feed Redundancy Mode throttles the system 100 bringing the nodes to a complete stop if a power feed loss is deduced Full throttling continues until the power feed is brought ba...

Page 28: ...talled unlock and remove the bezel lock or Kensington security lock For more information see the lock documentation 2 Remove the front bezel Remove the hot plug drives CAUTION To prevent improper cool...

Page 29: ...ton is no longer illuminated 5 Slide the drive out of the bay Remove the NVMe hot plug drive Procedure 1 Back up all server data on the drive 2 If installed remove the front bezel 3 Determine the stat...

Page 30: ...d from the power source b Disconnect each power cord from the chassis 3 Disconnect all cables from the RCM module 4 Remove the RCM module a Press the RCM module release tab b Release the strain relief...

Page 31: ...ng a single power supply power down the servers 2 Release the power cords wires and cables from the strain relief strap AC power supply DC power supply 3 For an AC power supply do the following a Disc...

Page 32: ...e power supply 4 For a DC power supply do the following a Slide the power supply out of the bay just enough to access the ground cable screw b Detach the ground earthed cable from the power supply Ope...

Page 33: ...c Remove the terminal block connector from the power supply d Remove the power supply Operations 33...

Page 34: ...CAUTION To avoid damage to the server or server blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or serv...

Page 35: ...erver blank Always support the bottom of the server or server blank when removing it from the chassis Do not use the release lever to carry the server or server blank Procedure 1 Power down the server...

Page 36: ...moving the external chassis components before removing the chassis from the rack as a fully populated chassis is heavy Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cor...

Page 37: ...e hot plug drives 7 If installed remove the RCM module 8 Remove the power supplies 9 If installed remove the server blanks 10 Remove the servers 11 Remove the chassis from the rack a Loosen the chassi...

Page 38: ...ure Improper grounding can cause electrostatic discharge Procedure 1 Power down the servers 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the...

Page 39: ...s the release button and pull up the latch to disengage the access panel from the chassis c Lift up the rear side of the access panel to remove the panel from the chassis Install the access panel Proc...

Page 40: ...s 8 If removed install the front bezel 9 Connect all peripheral cables to the servers and chassis 10 Connect each power cord to the chassis 11 Connect each power cord to the power source 12 Power up t...

Page 41: ...the power supplies 6 If removed install the RCM module 7 Install the hot plug drives 8 If removed install the front bezel 9 Connect all peripheral cables to the servers and chassis 10 Connect each po...

Page 42: ...erver blank into the chassis 2 Close the release lever 3 Tighten the release lever thumbscrew Install the server CAUTION To avoid damage to the server or server blank Always support the bottom of the...

Page 43: ...2U server Operations 43...

Page 44: ...ackard Enterprise support services for hardware software or both are Foundation Care Keep systems running 6 Hour Call to Repair1 4 Hour 24x7 Next Business Day Proactive Care Help prevent service incid...

Page 45: ...cialist The HPE Installation Service provides the following benefits Installation by an HPE authorized technical specialist Verification prior to installation that all service prerequisites are met De...

Page 46: ...r user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX2000Gen10 docs 5 Install the chassis into the rack 6 Install all the external chassis components a Install the ser...

Page 47: ...filled by a chassis or rack component the gaps between the components cause changes in airflow through the rack and across the components Cover all gaps with blanking panels to maintain proper airflow...

Page 48: ...damage caused by power surges and voltage spikes and keeps the server in operation during a power failure Grounding requirements The building installation must provide a means of connection to protect...

Page 49: ...if more than one component is extended Do not stack anything on top of rail mounted component or use it as a work surface when extended from the rack WARNING The rack rails form only a shelf for the...

Page 50: ...tic discharge CAUTION To avoid data loss Hewlett Packard Enterprise recommends that you back up all server data before installing or removing a hardware option or performing a server maintenance or tr...

Page 51: ...cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug ag...

Page 52: ...arge Rack rail option Installing the rack rails The rack rails can be installed in both round hole or square hole racks In this procedure left and right terminology is from the perspective of a user f...

Page 53: ...and then release the front retention bracket c Extend the inner rail from the outer rail to secure the rear retention bracket d Retract and hold the rear retention bracket e Insert the pegs on the mo...

Page 54: ...s 5 Install the servers 6 Install the power supplies 7 If removed install the RCM module 8 Install the hot plug drives 9 If removed install the front bezel 10 Connect all peripheral cables to the serv...

Page 55: ...lation is complete Drive options Drive support information The different chassis models support the following hot plug drive types Low profile LFF SATA or SAS drives SFF SATA or SAS drives using the S...

Page 56: ...ce efficiency when grouped into the same drive array Installing an LFF or SFF hot plug drive CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are popula...

Page 57: ...3 Prepare the drive SFF hot plug drive LFF hot plug drive 4 Install the drive SFF hot plug drive Hardware options installation 57...

Page 58: ...ering CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank CAUTION The maximum inlet ambient temperature fo...

Page 59: ...Guide at the Hewlett Packard Enterprise website For more information on drive bay configuration see Drive bay mapping Drive bay mapping The drive bays in the Apollo DX2800 Gen10 Chassis with SFF drive...

Page 60: ...rver WARNING To reduce the risk of injury from electric shock hazards do not open power supplies Refer all maintenance upgrades and servicing to qualified personnel CAUTION Mixing different types of p...

Page 61: ...strap attached to the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a serve...

Page 62: ...zed reseller J6X43A HPE 12 AWG 48 V DC 3 0 m Power Cord If you are not using an input power cord option the power supply cabling should be made in consultation with a licensed electrician and be compl...

Page 63: ...wer for each power supply In accordance with applicable national requirements for Information Technology Equipment and Telecommunications Equipment this power supply only connects to DC power sources...

Page 64: ...3 Crimp the ring tongue to the ground cable from the 48 V DC power source 4 Remove the terminal block connector Hardware options installation 64...

Page 65: ...earthed wire to the ground screw and washer and tighten to 1 47 N m 13 lb in of torque The ground wire must be connected before the 48 V wire and the return wire The ground wire must be connected bef...

Page 66: ...of the terminal block connector and then tighten the screw to 1 3 N m 10 lb in of torque 8 Insert the return wire into the right side of the connector and then tighten the screw to 1 3 N m 10 lb in o...

Page 67: ...o the power supply handle a Unwrap the strain relief strap from the power supply handle CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never be...

Page 68: ...Connecting a DC power cable to a DC power source WARNING To reduce the risk of electric shock or energy hazards This equipment must be installed by trained service personnel as defined by the NEC and...

Page 69: ...of the DC system The DC system should be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices should not be in the eart...

Page 70: ...d to a network the network must operate at a speed of 1Gb s If the network operating speed is less than 1Gb s the system will not be able to connect to the network Installing the RCM module This kit i...

Page 71: ...ect each power cord to the power source 8 Power up the servers The installation is complete RCM module network cabling Connecting the RCM module to a network or a ToR switch The arrow indicates the co...

Page 72: ...Connecting the RCM module the APM For more information on using the APM see the HPE Apollo Platform Manager User Guide https www hpe com support APM_UG_en Hardware options installation 72...

Page 73: ...bsite https www hpe com support ilo docs HPE Smart Storage Battery The HPE Smart Storage Battery supports the following devices HPE Smart Array SR controllers HPE Smart Array MR controllers A single 9...

Page 74: ...formation see the server user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX2000Gen10 docs Make sure that you have the following items available Controller backup powe...

Page 75: ...sure on these latches when installing or removing the energy pack from the chassis 7 While carefully pressing the latches pull the energy pack holder up to disengage it from the chassis 8 Insert the e...

Page 76: ...9 Connect the energy pack cable to the PDB and then install the energy pack in the chassis 10 Install the PDB cover Hardware options installation 76...

Page 77: ...e sure that a Smart Array P class Gen10 controller is installed in the server For more information see the server user guide on the Hewlett Packard Enterprise website https www hpe com info ApolloDX20...

Page 78: ...emove the chassis from the rack 5 Remove the access panel 6 Remove the PDB cover CAUTION The latches on the energy pack holder are flexible However to avoid damaging the holder do not apply too much p...

Page 79: ...he energy pack cable to the PDB and then install the energy pack in the chassis 11 Install the access panel 12 Install the chassis into the rack 13 Connect all peripheral cables to the servers and cha...

Page 80: ...ngle fan fails or is missing the system continues to operate If a second fan in a different fan cage fails or is removed the system continues to operate If a second fan in the same fan cage fails or i...

Page 81: ...cables from the servers and chassis 4 Remove the chassis from the rack 5 Remove the access panel 6 Disconnect the fan 1 4 signal cables from the fan cage 7 Install the redundant fans a Install the fa...

Page 82: ...al cooling to maintain proper thermal condition in the system To meet this requirement install the dual rotor fan 9 10 assembly included in the HPE r2x00 Gen10 1800 W 2200 W Redundant Power Supply Uni...

Page 83: ...ergy pack holder screw b Slide the energy pack holder up to disengage it from the chassis c Disconnect the energy pack cable from the PDB 8 Install the dual rotor fan in the holder a Place the dual ro...

Page 84: ...stall the access panel 11 Install the chassis into the rack 12 Connect all peripheral cables to the servers and chassis 13 Connect each power cord to the chassis 14 Connect each power cord to the powe...

Page 85: ...gth of the cable Use the internal cable management features to properly route and secure the cables When routing cables be sure that the cables are not in a position where they can be pinched or crimp...

Page 86: ...ct airflow If you intend to use the removed cables later label and store them for future use Front I O cabling Apollo DX2200 Gen10 Chassis Cable color Description Orange Left front I O cable Blue Righ...

Page 87: ...ont I O cable Blue Right front I O cable System power cabling Apollo DX2200 Gen10 Chassis Cable color Description Orange Power cable for servers 1 and 2 Blue Power cable for hot plug drives Gold Power...

Page 88: ...for servers 1 and 2 Blue Power cable for hot plug drives Gold Power cable for servers 3 and 4 Apollo DX2800 Gen10 Chassis Cable color Description Orange Power cable for servers 1 and 2 Blue Power cab...

Page 89: ...PDB pass through board cabling Fan cabling Fan power cabling Cable color Description Orange Fan power cable for fans 1 2 5 and 6 Blue Fan power cable for fans 3 4 7 and 8 Cabling 89...

Page 90: ...Fan signal cabling Energy pack cabling Energy pack cabling in a chassis using an 800 W or 1600 W power supply Cabling 90...

Page 91: ...Energy pack cabling in a chassis using the 1800 W 2200 W power supply RCM cabling Cabling 91...

Page 92: ...inistrator Offline StorCLI Offline All Nutanix product documentation To get a DX appliance up and running follow the instructions in the Getting Started Guide from the Nutanix support portal at the fo...

Page 93: ...r model and speed Storage capacity and speed Memory capacity and speed Firmware BIOS and driver versions and settings The Active Health System does not parse or change OS data from third party error e...

Page 94: ...health status View server health and model information Group virtual media Connect URL based media for access by a group of servers Group power control Manage the power status of a group of servers G...

Page 95: ...website https www hpe com support restfulinterface docs For specific information about automating tasks using the iLO RESTful API see libraries and sample code at https www hpe com info redfish RESTf...

Page 96: ...pecs on the Hewlett Packard Enterprise website https www hpe com info qs HPE Insight Cluster Management Utility The Insight CMU is an efficient and robust hyperscale cluster lifecycle management frame...

Page 97: ...o prepares the system to integrate optimized server support software from the Service Pack for ProLiant SPP SPP is a comprehensive systems software and firmware solution for ProLiant servers server bl...

Page 98: ...foundation of secure embedded management applications and firmware The management security provided by HPE embedded management products enables secure support of modern workloads protecting your compo...

Page 99: ...pport a UEFI option ROM Selecting the boot mode This server provides two Boot Mode configurations UEFI Mode and Legacy BIOS Mode Certain boot options require that you select a specific boot mode By de...

Page 100: ...e UEFI BIOS by adding or removing your own certificates either from a management console directly attached to the server or by remotely connecting to the server using the iLO Remote Console You can co...

Page 101: ...host operating system In offline mode users can configure or maintain detected and supported devices such as optional Smart Array controllers and integrated Smart Array controllers Some HPE SSA featur...

Page 102: ...ortal is a secure web interface hosted by HPE that allows you to monitor supported devices through a graphical interface HPE InfoSight for servers Combines the machine learning and predictive analytic...

Page 103: ...ystem ROM use one of the following methods The Firmware Update option in the System Utilities The fwupdate command in the Embedded UEFI Shell Service Pack for ProLiant SPP HPE online flash components...

Page 104: ...e both applications Create a process that notifies the administrators when updates are available Smart Update Tools Polls iLO to check for requests from HPE OneView or iLO Amplifier Pack for updates t...

Page 105: ...upport hpesc 2 Copy the binary file to a USB media or iLO virtual media 3 Attach the media to the server 4 Boot to the UEFI Embedded Shell 5 To obtain the assigned file system volume for the USB key e...

Page 106: ...ise Support Center website https www hpe com support hpesc Operating system version support For information about specific versions of a supported operating system refer to the operating system suppor...

Page 107: ...nterprise sends notifications to subscribed customers on upcoming Hardware firmware and software changes Bulletins Patches Security alerts You can subscribe to proactive notifications on the Hewlett P...

Page 108: ...eshooting Guide for HPE ProLiant Gen10 and Gen10 Plus servers provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolut...

Page 109: ...eport for this product can be found at https www hpe com info reach For Hewlett Packard Enterprise product environmental and safety information and compliance data including RoHS and REACH see https w...

Page 110: ...tent declaration Warranty information To view the warranty information for your product see the links provided below HPE ProLiant and IA 32 Servers and Options https www hpe com support ProLiantServer...

Page 111: ...imited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended 5 C to 10 C 41 F to 50 F and 35 C to 40 C 95 F...

Page 112: ...llo DX2800 Gen10 Chassis with 24 SFF drives Specifications Value Dimensions Height 8 76 cm 3 45 in Depth 83 87 cm 33 02 in Width 44 80 cm 17 64 in Weight approximate values Weight maximum 36 20 kg 79...

Page 113: ...the Hewlett Packard Enterprise website HPE 800W Flex Slot Platinum Hot plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 200 VAC to 240 VAC 2...

Page 114: ...wer Supply Specification Value Input requirements Rated input voltage 200 VAC to 277 VAC 380 VDC Rated input frequency 50 Hz to 60 Hz Rated input current 4 4 A at 200 VAC 3 1 A at 277 VAC 2 3 A at 380...

Page 115: ...t nominal input 2912 at 72 VDC input Power supply output Rated steady state power W 800 W at 40 VDC to 72 VDC Maximum peak power W 800 W at 40 VDC to 72 VDC Maximum peak power 800 W at 40 VDC to 72 VD...

Page 116: ...of earthing of the DC system The DC system must be earthed elsewhere The DC supply source is to be located within the same premises as the equipment Switching or disconnecting devices must not be in t...

Page 117: ...0 0 A at 240 VAC 8 2 A at 240 VDC for China Only Maximum rated input power 1800 W at 200 VAC 2200 W at 240 VAC 1800 W at 240 VDC for China Only BTUs per hour 6590 at 200 VAC 8096 at 240 VAC 6606 at 24...

Page 118: ...trix https www hpe com storage spock Storage white papers and analyst reports https www hpe com storage whitepapers For additional general support websites see Support and other resources Product webs...

Page 119: ...cts provide a mechanism for accessing software updates through the product interface Review your product documentation to identify the recommended software update method To download product updates He...

Page 120: ...duct includes additional remote support details use search to locate that information Remote support and Proactive Care information HPE Get Connected https www hpe com services getconnected HPE Proact...

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