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Table 7-34
Issues, possible causes, and fixes (continued)
Items
Procedures
1.
Verify whether keyboard flex cable is in good condition (no delamination or torn cable
end, no missing or cracked tracks, pads).
2.
Verify that keyboard flex cable ends are fully inserted and aligned with connectors on
system board, and those connector tabs are properly closed. Reseat cables.
3.
Replace new internal keyboard and retest.
Tips
If a key works only when pressed with force, inspect and remove debris trapped under keycap.
Keyboard pointing stick
Use this information to troubleshoot pointing stick issues.
Table 7-35
Issues, possible causes, and fixes
Items
Procedures
Symptom
Point stick not working properly
Possible causes
Dust trapped under point stick, loose point stick cap.
Troubleshooting steps
1.
Inspect for any signs of dust or liquid spill that prevents point stick from working.
2.
Check whether point stick cap is loose, and reseat it if necessary.
The following steps are for authorized providers and technicians.
Example of back of keyboard, including
keyboard, point stick, and backlight
cables.
1.
Verify whether keyboard flex cables are in good condition (no delamination or torn cable
end, no missing or cracked tracks, pads).
2.
Verify that keyboard flex cable ends are fully inserted and aligned with connectors on
system board and back of keyboard, and that connector tabs are properly closed.
3.
Reseat point stick cables.
Keyboard backlight
Use this information to troubleshoot keyboard backlight issues.
Table 7-36
Issues, possible causes, and fixes
Items
Procedures
Symptom
Backlight function not working properly
Possible causes
Backlight disabled, loose connection.
ENWW
Common issues and possible solutions 151
Summary of Contents for ZBook Fury 17 G7
Page 4: ...iv Important notice about Customer Self Repair parts ENWW ...
Page 6: ...vi Safety warning notice ENWW ...
Page 14: ...xiv ENWW ...
Page 23: ...Keyboard area ENWW Keyboard area 9 ...
Page 24: ...Touchpad 10 Chapter 2 Components ENWW ...
Page 32: ...18 Chapter 2 Components ENWW ...
Page 44: ...30 Chapter 3 Illustrated parts catalog ENWW ...
Page 52: ...38 Chapter 4 Removal and replacement procedures preliminary requirements ENWW ...
Page 198: ...184 Chapter 7 Troubleshooting guide ENWW ...
Page 214: ...200 Chapter 11 Specifications ENWW ...
Page 222: ...208 Chapter 12 Statement of memory volatility ENWW ...
Page 226: ...212 Chapter 13 Power cord set requirements ENWW ...
Page 228: ...214 Chapter 14 Recycling ENWW ...
Page 232: ...218 Index ENWW ...