Service considerations
Tools and software requirements
You will need the following tools to complete the removal and replacement procedures:
●
Torx T-15 driver
●
Flat-blade and cross-tip screwdrivers
●
Diagnostics software
Electrostatic discharge (ESD) information
Item
Description
Generating static
Different activities generate different amounts of static electricity through electrostatic discharge (ESD).
Static electricity increases as humidity decreases.
CAUTION:
Static electricity in the amount of 700 volts might degrade a product.
Event
Relative humidity
55%
40%
10%
Walking across carpet
Walking across vinyl floor
Motions of bench worker
7,500V
3,000V
400V
15,000V
5,000V
800V
35,000V
12,000V
6,000V
Removing bubble pack from PCB
Packing PCBs in foam-lined box
7,000V
5,000V
20,000V
11,000V
26,500V
21,000V
Preventing ESD
equipment damage
Many electronic components are sensitive to ESD. Circuitry design and structure determine the degree of
sensitivity. To prevent damage to electronic components and accessories, observe the following
packaging and grounding precautions:
●
Transport products in static-safe containers such as tubes, bags, or boxes, to avoid hand contact.
●
Protect electrostatic parts and assemblies with nonconductive or approved containers or
packaging.
●
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
●
Place items on a grounded surface before removing them from containers.
●
Before handling or touching a sensitive component or assembly, ground yourself by touching the
chassis.
●
Avoid contact with pins, leads, or circuitry.
●
Place reusable electrostatic-sensitive parts from assemblies in protective packaging or
nonconductive foam.
Personal grounding
methods and
equipment
Use the following items to help prevent ESD damage:
●
Wrist straps — These are flexible straps with a maximum of one megohm ± 10% resistance in the
ground cords. To provide a proper ground, wear the strap against bare skin. The ground cord must
be connected and fit snugly into the banana plug connector on the grounding mat or computer.
●
Heel straps, toe straps, and boot straps — These can be used at standing computers and are
compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use
them on both feet with a maximum of one megohm ± 10% resistance between the operator and
ground.
Service considerations
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