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Familiarization Guide

This guide is for experienced HP Support Center
personnel and reseller technicians. They have already
completed the HP Vectra PC family training course, or
equivalent, and have at least six months of experience
servicing HP Vectra PCs.

It is a self-paced training guide designed to train you to
install, configure, and repair the HP Vectra 500 Series PC
(models 520 and 525), introduced as of Q3 1996. You can
follow it without having any equipment available.

HP Vectra 500 Series PC

Models 520 and 525

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Summary of Contents for Vectra 525

Page 1: ... training course or equivalent and have at least six months of experience servicing HP Vectra PCs It is a self paced training guide designed to train you to install configure and repair the HP Vectra 500 Series PC models 520 and 525 introduced as of Q3 1996 You can follow it without having any equipment available HP Vectra 500 Series PC Models 520 and 525 ...

Page 2: ...e reserved No part of this document may be photocopied reproduced or translated to another language without the prior written consent of Hewlett Packard Company AdobeTM is a trademark of Adobe Systems Incorporated which may be registered in certain jurisdictions CompuServeTM is a U S trademark of CompuServe Inc Microsoft MS DOS and Windows are U S registered trademarks of Microsoft Corporation Pen...

Page 3: ...System Board Switches and Jumpers 9 System Board Layout 9 System Board Switches and Jumpers 10 Video Options 12 Video Controller and Video Memory on the System Board 12 Video Controller and Video Memory on a Video Card 13 Video Controller on the System Board and Video Memory that is Shared Main Memory 14 3 Multimedia and Communications Aztech AT3300 Connections 16 Telephone Connections for the U S...

Page 4: ...y 30 HP Vectra PC Checkup 31 Service Handbook 31 Running the HP Vectra PC Checkup 32 Generating an HP Vectra PC Checkup Disk from Within Windows 95 32 Generating an HP Vectra PC Checkup Disk from the Product Recovery CD ROM 32 Running the HP Vectra PC Checkup from a Floppy Disk 32 Running the HP Vectra PC Checkup from the Hard Disk 32 ...

Page 5: ...1 1 Product Overview and Comparisons After reading this chapter you will be able to describe features specific to HP Vectra 500 Series PCs models 520 and 525 ...

Page 6: ...n part number D4110 90901 Naming Conventions The naming convention used by Vectra 500 Series PCs models 520 and 525 is demonstrated in the following example where 1st Field 5 indicates Vectra 500 Series 2 indicates 2nd generation 0 indicates desktop 5 indicates minitower 2nd Field Nothing for standard models CD for models equipped with a CD ROM drive MCx for advanced multimedia and communications ...

Page 7: ...2 GB Type A UMA 520MCx 5 120 D4428A NA 120 12 192 256 256 1 2 GB Type A UMA 520 5 133 D4404A AE 133 12 192 0 256 1 2 GB Type A UMA 520CD 5 133 D4414A AE 133 16 192 0 256 1 2 GB Type A UMA 520MCx 5 133 D4440A AE 133 12 192 0 256 1 2 GB Type A UMA 520MCx 5 166 D4443A AE 166 16 192 256 256 1 6 GB Type A UMA 520 5 133 D4402A LA 133 12 192 0 256 1 2 GB Type A UMA 520CD 5 133 D4413A LA 133 12 192 0 256 ...

Page 8: ...tegrated 525MCx 5 200 D4471A NA 200 32 128 256 256 2 5 GB Type C Matrox 525CD 5 166 D4423A AE 166 16 192 0 256 1 6 GB Type A UMA 525CD 5 200 D4472A AE 200 16 128 256 256 2 5 GB Type B Integrated 525MCx 5 133 D4416A AE 133 16 192 256 256 1 2 GB Type A UMA 525MCx 5 166 D4441A AE 166 16 192 256 256 1 6 GB Type A UMA 525MCx 5 200 D4473A AE 200 32 128 256 256 2 5 GB Type B Integrated 525CD 5 166 D4425A...

Page 9: ...AC on desktop models 160 watt power supply 100 127 and 200 240 VAC manually switchable on minitower models 1 In all models one front access bay is occupied by a 3 5 inch floppy disk drive In models 520CD 5 xxx 520MCx 5 xxx 525CD 5 xxx and 525MCx 5 xxx an additional front access bay is occupied by the CD ROM drive PC Model Type Accessory Slots Mass Storage Bays Desktop 2 ISA Slots one for half leng...

Page 10: ... the same as the system board used in the Q1 1996 collection models 510 and 515 Type C part number D3661 63001 is used for one product only This board is the same as the Type B board but without the onboard video controller and memory Video control and memory is obtained using a Matrox MGA Millennium video card Backplane There are two backplane options for models 520 and 525 one for the desktop an...

Page 11: ...7 2 Casing System Boards and Video After reading this chapter you will be familiar with the HP Vectra 500 Series PC models 520 and 525 casing and hardware assembly ...

Page 12: ...8 2 Casing System Boards and Video Desktop and Minitower Casing Desktop and Minitower Casing The casing for models 520 and 525 is the same as that for the Q1 1996 collection models 510 and 515 ...

Page 13: ...B1 A2 A1 2 4 2 2 3 3 J7 BANK A BANK B BANK C J1 J6 JP4 SW1 SW2 Floppy Disk Drive Connector CD ROM Connector IDE Channel 2 HDD Connector IDE Channel 1 Video Serial B Serial A Parallel Keyboard Mouse Main Memory Sockets Cache Memory Processor Socket Power Connector Status Panel VE Power Connector 3 3 V External Battery Connector not used Backplane Connector VESA Feature Connector Multi purpose Switc...

Page 14: ...e Flashing Disable Updating the BIOS Set the security mode Set the switch to the ON position to prevent the BIOS from being upgraded 2 OFF CMOS is in normal operation CMOS Clear To clear the CMOS configuration Set the switch to the ON position and restart the PC Return the switch to the OFF position and restart the PC to return to normal operation 3 OFF Password is in normal operation Password Cle...

Page 15: ...he default setting is for synchronous cache The following figure shows the two settings Space bar Power on Feature Jumper JP4 The Space bar Power On feature KBD Start on the system board enables the PC to be turned on using the spacebar To enable this feature a jumper has to be inserted This setting overrides the setting in the Setup program 4 3 1 4 3 1 4 3 1 50 MHz 60 MHz 66 MHz Synchronous Async...

Page 16: ...me as the video option in the Q1 1996 collection models 510 and 515 That is 1 MB of video memory as standard on the system board which can be upgraded to 2 MB by installing two memory chips of 512 KB each The following video resolutions are typically available 1 Interlaced Resolution Number of colors Refresh Rate Hz Memory 640 x 480 16 60 1 MB 640 x 480 256 64K 60 72 75 800 x 600 256 64K 56 60 72 ...

Page 17: ...s in a PCI slot The following video resolutions are typically available 1 Upper limit of refresh rate for HP monitors is 60 Hz 2 Bpp Bits per pixel Resolution Number of colors Refresh Rate Hz Memory 640 x 480 256 64K 16M 60 120 2 MB 800 x 600 256 64K 16M 60 120 1024 x 768 256 64K 60 120 1600 x 1200 1 256 60 72 1024 x 768 256 64K 16M 60 120 4 MB 1280 x 1024 256 64K 16M 24 Bpp 2 60 90 1600 x 1200 1 ...

Page 18: ...t to either 1 MB or 2 MB To do this use either the Video Memory Size item in the Setup program or the HP Dynamic Video Feature which is accessible via the Windows 95 Control Panel The following video resolutions are typically available 1 Interlaced Resolution Number of colors Refresh Rate Hz Memory 640 x 480 16 60 1 MB 640 x 480 256 64K 60 72 75 85 800 x 600 256 64K 56 60 72 75 85 1024 x 768 256 i...

Page 19: ...unications The HP Vectra 500 Series PC models 520 and 525 multimedia and commu nications option comes with an audio fax data modem an Aztech AT3300 card This chapter describes the audio and communications features of the card ...

Page 20: ...nsure that the telephony features of the Aztech card function correctly a special phone cable is required Using standard phone cables will result in a loss of functionality Telephone Connections for the U S Canada and Spain The Aztech AT3300 audio fax data modem only has one external connection so a splitter cable delivered with the PC is required to connect the telephone line and handset The conn...

Page 21: ...elow TEL Connection for a telephone line LINE IN Connection for devices such as a cassette DAT or Minidisc player MIC Connection for a microphone LINE OUT Connection for speakers an external amplifier for audio output a recording device tape deck or headphones for audio output JOYSTICK Connection for a joystick for game software or MIDI instrument Telephone line cable which is specific to each cou...

Page 22: ...Communications Aztech AT3300 Connections Connecting the Headset The following figure shows how to connect the headset to the Aztech AT3300 audio fax data modem V O L U M E O F F O N M IC Audio Fax Data Modem Volume Control ...

Page 23: ...connectors that allow it to be connected to other devices U S and Canada Internal Connections The following figure shows where the internal connectors are located on the U S and Canada version of the Aztech AT3300 audio fax data modem Waveblaster Connector CDAUDIO 1 Connector CDAUDIO 2 Connector TV AUDIO Connector RADIO 1 Connector JX MIC 1 LOUT 1 ...

Page 24: ... Internal Connections The following figure shows where the internal connectors are located on the international version of the Aztech AT3300 audio fax data modem Waveblaster Connector CDAUDIO 1 Connector CDAUDIO 2 Connector TV AUDIO Connector RADIO 1 Connector JX MIC 1 LOUT 1 ...

Page 25: ...l TV audio input from an optional internal TV card to be connected Radio Connector The Radio Connector allows an internal audio input from an optional internal radio card to be connected JX Connector This connector determines the microphone type It is preconfigured and should not be modified MIC Connector The Microphone Connector is a 3 pin connector that accepts microphone input It has the same f...

Page 26: ...Multimedia and communications models are preloaded with a comprehensive set of communications and sound tools The communications software performs a wide range of communications tasks such as sending and receiving faxes answering and screening phone calls and recording voice messages ...

Page 27: ...23 4 Displays This chapter gives details of the displays which are recommended for the HP Vectra 500 Series PCs models 520 and 525 ...

Page 28: ...following table Displays for SBSO can be recognized by the S in the part number for example D2808S SBSO displays come with customized documentation packaging and warranty Display Size Europe US and Canada Asia Pacific and Japan Latin America 14 inch D2811A D2813S D2811A D2810A 15 inch D2808S D2808S D2808A D2808A 15 inch multimedia D2809A D2909A D2809A D2809A 17 inch D2817A D2817A D2817A D2817A ...

Page 29: ...25 5 Preinstalled Software HP Vectra 500 Series PCs come preinstalled with a range of software ...

Page 30: ...icrosoft Excel Microsoft Powerpoint Communications Applications QUIP Proshare TIMTEL HP Message Sender V2 0 PC411 Microsoft Exchange US GR FR US Support Utilities Carbon Copy Remote Support 3 0A HP Vectra PC Checkup low level hardware diagnostics McAfee VirusScan95 Scandisk Safe Off Datasafe Remote Backup US Online Services CompuServe America On Line Infovia T Online Netcom Netscape US FR UK GR SP...

Page 31: ...es All software may be restored using CD ROMs included with each PC Version numbers are correct at time of printing 1US United States of America FR France GR Germany SP Spain UK United Kingdom Peripherals Printer Drivers Video Drivers LAN Ready ...

Page 32: ......

Page 33: ...29 6 Support Tools This chapter briefly outlines the support tools available for the HP Vectra 500 Series PCs models 520 and 525 ...

Page 34: ...very CD ROM also includes the Scandisk utility which can be used to check the hard disk surface files and folders for damage The CD ROM also enables the following floppy disks to be created An anti virus disk that can be used to search for virus infections on the hard disk not for Asia Pacific Partner models A checkup disk that can be used to identify hardware related problems A Windows 95 startup...

Page 35: ...gnostics program which can be used to identify hardware related problems See the next section The HP Checkup Program for more information Service Handbook The HP Vectra 500 Series PC Service Handbook containing service information and part numbers is available Updated part number information is also available on the HP SPI CD ROM ...

Page 36: ...Support Utilities then Diagnosis then Create Your PC Checkup Disk 3 Follow the instructions on the screen Generating an HP Vectra PC Checkup Disk from the Product Recovery CD ROM Refer to the instructions supplied with the Product Recovery CD ROM Running the HP Vectra PC Checkup from a Floppy Disk 1 Shut down the PC in the normal way if you can 2 Turn off the PC 3 Insert the checkup program floppy...

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Page 38: ...HP Part No 5964 8384 EN ...

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