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Product Description
The HP Compaq Thin Client products may either be HP ThinConnect-based or Windows-based terminals
that connect over a network to a server where all processing and storage occurs. Because of the nature
of the products, troubleshooting is significantly simpler than on a standard PC and previous thin clients.
The Graphical User Interface is English on all thin clients. If you are using a foreign language keyboard,
you will need to set localized settings to perform the localization between a server-based application and
the device, but interaction with the unit itself remains in English.
Operating Systems
The HP ThinConnect operating system on the t51x5 models is a very basic system designed to support
the thin client's role as a connection appliance. It is simple to use and is a very effective connection device
for RDP and ICA connections
The Windows CE operating system used on the 55xxx models supports the new VIA chipsets and
processors, the latest Microsoft QFE (Quick Fix Engineering) patches, new DHCP option support, as well
as FTP and SMB update capabilities. A Windows CE version of the HP Thin Tools image capture utility is
included in the image to allow the user to capture a customized image and produce a ready-for-
deployment package for distribution.
Product Description
FRONT VIEW
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Front view
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Operating Systems
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Summary of Contents for T5135 - Compaq Thin Client
Page 1: ...Troubleshooting Guide HP t5135 and t5530 Thin Client ...
Page 4: ...iv About This Book ENWW ...
Page 10: ...4 Chapter 1 Product Description ENWW ...
Page 18: ...12 Chapter 2 BIOS Settings F10 Utility ENWW ...
Page 26: ...Figure 3 2 Initial Troubleshooting Part 2 20 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 27: ...Figure 3 3 No Power Part 1 ENWW Troubleshooting Flow Charts 21 ...
Page 28: ...Figure 3 4 No Power Part 2 22 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 29: ...Figure 3 5 No Power Part 3 ENWW Troubleshooting Flow Charts 23 ...
Page 30: ...Figure 3 6 No Video Part 1 24 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 31: ...Figure 3 7 No Video Part 2 ENWW Troubleshooting Flow Charts 25 ...
Page 32: ...Figure 3 8 No Video Part 3 26 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 33: ...Figure 3 9 No Video Part 4 ENWW Troubleshooting Flow Charts 27 ...
Page 34: ...Figure 3 10 Error Messages 28 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 35: ...Figure 3 11 No O S Loading ENWW Troubleshooting Flow Charts 29 ...
Page 36: ...Figure 3 12 O S Not loading from Flash 30 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 37: ...Figure 3 13 Non Functioning Pointing Device or Keyboard ENWW Troubleshooting Flow Charts 31 ...
Page 38: ...Figure 3 14 No Internal Network Connection 32 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 39: ...Figure 3 15 No Audio ENWW Troubleshooting Flow Charts 33 ...
Page 40: ...Figure 3 16 No IP Address 34 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 41: ...Figure 3 17 Booting in Continuous Loop ENWW Troubleshooting Flow Charts 35 ...
Page 42: ...36 Chapter 3 Diagnostics and Troubleshooting ENWW ...
Page 43: ...4 Restoring the Flash Image ENWW 37 ...
Page 46: ...Creating an ISO Image 1 Click ISO Image 40 Chapter 4 Restoring the Flash Image ENWW ...
Page 53: ...5 Citrix Metaframe ENWW 47 ...
Page 56: ...50 Chapter 5 Citrix Metaframe ENWW ...
Page 58: ...52 Chapter 6 Microsoft Remote Desktop Protocol ENWW ...
Page 62: ...56 Appendix B Adding an Image Restore Tool ENWW ...
Page 63: ...C Configuring a PXE Server ENWW 57 ...
Page 72: ...66 Appendix C Configuring a PXE Server ENWW ...
Page 73: ...D System BIOS ENWW 67 ...
Page 76: ...70 Appendix D System BIOS ENWW ...
Page 77: ...E Replacing the Battery ENWW 71 ...
Page 82: ...76 Index ENWW ...