HP Smart Array P800 Controller
for Integrity Servers User Guide
October 2006 (Second Edition)
Part Number 432599-002
Page 1: ...HP Smart Array P800 Controller for Integrity Servers User Guide October 2006 Second Edition Part Number 432599 002 ...
Page 2: ...ting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are U S registered trademarks of Microsoft Corporation October 2006 Second Edition Part Number 432599 002 Audience assumptions This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in t...
Page 3: ...ce drivers and Management Agents 16 Systems using Microsoft Windows 16 Installing device drivers 16 Installing the Event Notification Service 16 Installing Management Agents 16 Systems using Linux 16 Installing Management Agents 17 Upgrading or replacing controller options 18 Replacing or adding a battery 18 Replacing the cache module or controller 22 Replacing moving or adding hard drives 26 Iden...
Page 4: ...ischarge 37 Regulatory compliance notices 38 Federal Communications Commission notice 38 Modifications 38 Cables 38 Canadian notice 38 European Union regulatory notice 39 BSMI notice 39 Japanese class A notice 39 Korean class A notice 40 Battery replacement notice 40 Taiwan battery recycling notice 40 Acronyms and abbreviations 41 Index 43 ...
Page 5: ...ED flashes green when operating normally and amber if the board has failed 3 Activity LED for external ports 4 SAS port 3I internal 4x wide 5 SAS port 4I internal 4x wide 6 Cache module also known as BBWC or array accelerator 7 Batteries for cache module Two batteries are normally sufficient but a third can be added to provide extra security against loss of system power Controller specifications F...
Page 6: ...rives using all four ports 108 8 can be connected internally and a further 100 can be connected externally by using expanders Maximum number of logical drives 32 Maximum size of a logical drive More than 2 TB SAS transfer rate Up to 1 2 GB s per port in each direction Spare battery part number 398648 001 Time required to recharge battery From 15 minutes to 2 hours depending on the initial battery ...
Page 7: ...ough a POST procedure This POST procedure halts briefly during controller initialization and prompts you to open ORCA 8 Open ORCA Configuring an array on page 13 If using a headless console press the Esc 8 key combination Otherwise press the F8 key 9 Configure the logical boot drive and then exit from ORCA If the server is using Linux controller installation is complete When the server is next reb...
Page 8: ...f the installation procedure 8 The latest firmware drivers utilities software and documentation for HP Integrity servers are available on the support page of the HP website http www hp com support itaniumservers ...
Page 9: ...sly mark the drives as failed when the server is powered up 4 Power down all peripheral devices that are attached to the server 5 Unplug the AC power cord from the outlet and then from the server 6 Disconnect all peripheral devices from the server Installing the controller board WARNING To reduce the risk of personal injury or damage to the equipment consult the safety information and user documen...
Page 10: ... hard drives if necessary If you want to group some of the drives in an array they must meet the following criteria They must be of the same type either all SAS or all SATA This controller does not support parallel SCSI drives For efficient use of drive space they must have comparable capacity For additional information about drive installation see the appropriate section in this guide Replacing m...
Page 11: ...ure connector and then release the tab 4 Power up the enclosure 5 Power up the server SAS cable part numbers To order additional cables use the option kit part number Approximate cable length Type of cable Option kit part number Cable assembly number 1 m 3 ft Mini SAS 4x to standard SAS 4x 419570 B21 408908 002 2 m 6 ft Mini SAS 4x to mini SAS 4x 407339 B21 407344 003 Mini SAS 4x to standard SAS 4...
Page 12: ...component is available on the support page of the HP website http www hp com support Some components are also available on the Smart Setup media 1 Find the most recent version of the component that you require 2 Follow the instructions for installing the component on the server These instructions are provided on the same Web page as the component 3 Follow the additional instructions that describe ...
Page 13: ...r example all SAS or all SATA For the most efficient use of drive space all drives within an array should have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as the smallest drive in the array Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage The more physic...
Page 14: ... the Esc 8 key combination Otherwise press the F8 key The ORCA main menu appears enabling you to create view or delete a logical drive To create a logical drive using ORCA 1 Select Create Logical Drive The screen displays a list of all available unconfigured physical drives and the valid RAID options for the system 2 Use the Arrow keys Spacebar and Tab key to navigate around the screen and set up ...
Page 15: ...e for data storage format them using the instructions given in the operating system documentation Using ACU For detailed information about using ACU see the Configuring Arrays on HP Smart Array Controllers Reference Guide This document is available on the Smart Setup media or the Documentation CD that is provided in the controller kit ...
Page 16: ...t Notification Service provides event notification to the Microsoft Windows Server 2003 64 bit system event log and the HP Integrated Management log The most recent version of the software component is available on the support page of the HP website http www hp com support itaniumservers Installation instructions are provided with the component Installing Management Agents The Management Agents ar...
Page 17: ...d uname r img uname r Novell SLES mkinitrd k boot vmlinux i boot initrd 5 For Novell enter the following command to confirm that the driver is active lsmod grep cciss If the driver is active the system responds by displaying cciss Installing Management Agents The most recent versions of the agents are available on the support page of the HP website http www hp com support itaniumservers For instal...
Page 18: ...erve the BBWC Status LED Battery pack LEDs on page 35 If the LED is blinking every 2 seconds data is still trapped in the cache Restore system power and repeat the previous steps in this procedure If the LED is not lit proceed with the next step WARNING There is a risk of explosion fire or personal injury if the battery pack is not properly handled Refer to Battery replacement notice on page 40 be...
Page 19: ...ds on whether you are replacing a battery or adding one If you are replacing a battery continue with the next step If you are only adding an optional third battery go to step 9 7 Separate the batteries a Turn the batteries over b Pull the lip on the right battery case away from the edge of the adjacent battery case 1 c Slide the batteries apart 2 8 Dispose of the exhausted or faulty battery using ...
Page 20: ...nto one unit 10 Install the battery clip a Position the clip so that the hinges on the clip are next to the appropriate hinge pillars on the batteries b Hold the clip at about 30 degrees to the batteries c Push the clip at the hinges until the clip clicks into place 11 Reinstall the batteries a Hold the controller board near the DIMM socket and at the top and right edges to minimize bending of the...
Page 21: ...of each battery are in the appropriate holes B on the controller board and pegs C are in slots D c Slide the batteries toward the board bracket until they are firmly seated against the connectors on the cache module 12 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 ...
Page 22: ...tisfactory level the array accelerator is automatically enabled Replacing the cache module or controller CAUTION Electrostatic discharge can damage electronic components Be sure you are properly grounded before beginning this procedure For more information see Electrostatic Discharge on page 37 1 Close all applications and then power down the server This procedure flushes all data from the cache 2...
Page 23: ...oard 2 The procedure at this point depends on whether you are replacing the controller or the cache module If you are replacing the controller go directly to the next step If you are replacing the cache module pull it out of the battery assembly install the new cache module in its place and go to the next step 7 Install the cache module and batteries on the controller board a Hold the controller b...
Page 24: ...rd and pegs C are in slots D c Slide the batteries toward the board bracket until the connectors on the cache module are firmly seated in the DIMM connector When the cache module is correctly seated the gold contacts on the cache module are completely hidden within the DIMM connector 8 Secure the battery clip to the controller board a Swivel the clip over the cache module 1 ...
Page 25: ...Upgrading or replacing controller options 25 b Push the clip firmly at both ends 2 until it clicks into place under the controller board 9 Reinstall the controller in the server ...
Page 26: ...he hard drive status lights LEDs Item Description 1 Fault UID LED amber blue 2 Online LED green Online activity LED green Fault UID LED amber blue Interpretation On off or flashing Alternating amber and blue The drive has failed or a predictive failure alert has been received for this drive it also has been selected by a management application On off or flashing Steadily blue The drive is operatin...
Page 27: ...A predictive failure alert has been received for this drive Replace the drive as soon as possible Off Off The drive is offline a spare or not configured as part of an array Recognizing hard drive failure A steadily glowing Fault LED indicates that that drive has failed Other means by which hard drive failure is revealed are The amber LED on the front of a storage system illuminates if failed drive...
Page 28: ...re any logical drives in this array that are configured with RAID 5 fault tolerance will fail Compromised fault tolerance can also be caused by non drive problems such as a faulty cable or temporary power loss to a storage system In such cases you do not need to replace the physical drives However you may still have lost data especially if the system was busy at the time that the problem occurred ...
Page 29: ...e controller immediately fails drives that have insufficient capacity In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up To minimize the likelihood of fatal system errors take these precaut...
Page 30: ...is affected during the rebuild and the system is unprotected against further drive failure until the rebuild has finished Therefore replace drives during periods of low activity when possible When automatic data recovery has finished the Online Activity LED of the replacement drive stops blinking steadily at 1 Hz and begins to either glow steadily if the drive is inactive or flash irregularly if t...
Page 31: ...move the drive that was originally to be replaced and reinsert the replacement physical drive The rebuild process automatically restarts 3 When the rebuild process has finished replace the newly failed drive However if the newly failed drive has not recovered 1 Remove the drive that was originally to be replaced and reinsert the replacement physical drive 2 Replace the newly failed drive 3 Restore...
Page 32: ... controller that does not have a battery backed cache 2 Power down the system 3 Move the drives 4 Power up the system If a 1724 POST message appears drive positions were changed successfully and the configuration was updated If a 1785 Not Configured POST message appears a Power down the system immediately to prevent data loss b Return the drives to their original locations c Restore the data from ...
Page 33: ...d in the enlarged array that they had in the smaller array When the expansion process has finished you can use the liberated storage capacity on the enlarged array to create new logical drives Alternatively you can enlarge one of the original logical drives This latter process is called logical drive capacity extension and is also carried out using ACU ...
Page 34: ...ollowing table LED ID Color LED name and interpretation 1 Green CR502 Expander Heartbeat LED This LED flashes every 2 seconds during normal operation Abnormal conditions are indicated as follows If the LED glows steadily the expander has an internal problem If the LED flashes twice per second the NVRAM is corrupt In either case the expander does not function 2 Amber CR510 System Error LED 3 Amber ...
Page 35: ...CPU activity level Off Blinking 0 25 Blinking Off 25 50 On steadily Off 50 75 On steadily On steadily 75 100 Battery pack LEDs Item ID Color Description 1 Green System Power LED This LED glows steadily when the system is powered up and 12 V system power is available This power supply is used to maintain the battery charge and provide supplementary power to the cache microcontroller 2 Green Auxilia...
Page 36: ...in the cache One blink per second One blink per second An alternating green and amber blink pattern indicates that the cache microcontroller is executing from within its boot loader and receiving new flash code from the host controller Steady glow There is a short circuit across the battery terminals or within the battery pack BBWC features are disabled until the battery pack is replaced The life ...
Page 37: ...rcuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible s...
Page 38: ...if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Modifications The FCC requires the user to be notified that any changes or modifications made to this dev...
Page 39: ... Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product la...
Page 40: ...ated HP spare Battery disposal should comply with local regulations Batteries battery packs and accumulators should not be disposed of together with the general household waste To forward them to recycling or proper disposal please use the public collection system or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact...
Page 41: ...s RAID 6 ADU Array Diagnostics Utility BBWC battery backed write cache DIMM dual inline memory module EBSU EFI based setup utility EFI extensible firmware interface LED light emitting diode ORCA Option ROM Configuration for Arrays PCIe peripheral component interconnect express POST Power On Self Test RBSU ROM Based Setup Utility ...
Page 42: ...Acronyms and abbreviations 42 SA Smart Array ...
Page 43: ...ler LEDs 34 D data recovery 28 29 data transfer rate 5 device drivers installing 16 drive capacity upgrading 31 drive failure detecting 27 drive LEDs 26 drivers 16 drives adding 32 drives moving 32 E electrostatic discharge 37 environmental requirements 5 error messages 27 European Union notice 39 Event Notification service 16 expanding an array 32 extending logical drive capacity 32 F failure har...
Page 44: ...mal termination of 30 rebuild description 29 rebuild time required 30 regulatory compliance notices 38 39 40 replacing hard drives 26 replacing the batteries 18 replacing the cache module 22 replacing the controller 22 ROM updating 12 runtime LEDs 34 S spares battery pack part number 5 spares cable part numbers 11 specifications controller 5 static electricity 37 status lights battery pack 35 stat...
