HP Slate 7 Plus Service Manual Download Page 1

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HP Slate

Plus Tablet

Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.

Summary of Contents for Slate 7 Plus

Page 1: ...HP Slate7 Plus Tablet Maintenance and Service Guide IMPORTANT This document is intended for HP authorized service providers only ...

Page 2: ...ober 2013 Document Part Number 743471 001 Product notice This guide describes features that are common to most models Some features may not be available on your tablet Software terms By installing copying downloading or otherwise using any software product preinstalled on this tablet you agree to be bound by the terms of the HP End User License Agreement EULA If you do not accept these license ter...

Page 3: ...w another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety of Inf...

Page 4: ...iv Safety warning notice ...

Page 5: ...Removal and replacement preliminary requirements 7 Tools required 7 Service considerations 7 Plastic parts 7 Cables and connectors 8 Grounding guidelines 9 Electrostatic discharge damage 9 Packaging and transporting guidelines 10 Workstation guidelines 10 Removal and replacement procedures 12 Component replacement procedures 12 Tablet cover 12 Battery 15 Front facing webcamera 16 Rear facing webca...

Page 6: ...25 Updating apps widgets and the operating system 25 Back up and reset 25 Factory data reset 26 7 Power cord set requirements 27 Requirements for all countries 27 Requirements for specific countries and regions 28 8 Recycling 29 Index 30 vi ...

Page 7: ... and video Dual omnidirectional microphones Stereo speakers 0 3 MP VGA front facing webcamera with omnidirectional microphone 5 0 MP 720p rear facing webcamera with autofocus and omnidirectional microphone Sensors Accelerometer eCompass GPS Wireless 802 11b g n WLAN and Bluetooth 4 0 External card Micro SD card reader Ports 3 5 mm audio jack and micro USB Power requirements Support for 4000 mAh US...

Page 8: ...2 External component identification 2 Chapter 2 External component identification ...

Page 9: ...mber and product number of your tablet are located on the left edge of the tablet The model number of your tablet is located on the back of your tablet You may need the information when you travel internationally or when you contact support Locating the serial number product number and model number 3 ...

Page 10: ...43855 001 In white finish 743856 001 2 Battery 4000 mAh USB charging includes cable 743854 001 3 Front facing webcamera includes cable 743873 001 4 Rear facing webcamera includes cable 743874 001 5 Antennna Kit includes wireless antenna cable and transceiver and GPS antenna cable and transceiver 745231 001 4 Chapter 3 Illustrated parts catalog ...

Page 11: ...ions 747779 001 For use only in North America 745229 001 For use only in the United Kingdom 747780 001 HP Slate7 Plus Equipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage in coral finish 732048 001 Equipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage in ocean finish 732047 001 Equipped with graphics s...

Page 12: ...ipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage in white finish 743871 001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage in ocean finish 743872 001 HP Slate7 Plus Tablet equipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage...

Page 13: ...tions include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the tablet place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts A...

Page 14: ... damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily 8 Chapter 4 Removal...

Page 15: ...e these precautions Keep components in their electrostatic safe containers until you are ready to install them Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 16: ... proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field servic...

Page 17: ...m resistance between the operator and ground To be effective the conductive must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resis...

Page 18: ...e tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet Remove the tablet cover CAUTION Before positioning the tablet with the display panel down make sure the work surface is clear of tools screws and any other foreign objects Failure to follow this caution can result in damage to the display screen 1 Position the tablet with the display panel down ...

Page 19: ...rfaces of the system board and the tablet cover components each time the tablet cover is removed Replacement thermal material is included with the tablet cover and system board spare part kits A thermal pad is used on the system board 1 and the tablet cover 2 that corresponds to it Removal and replacement procedures 13 ...

Page 20: ...Reverse this procedure to install the tablet cover 14 Chapter 4 Removal and replacement preliminary requirements ...

Page 21: ...CAUTION Removing a battery that is the sole power source for the tablet can cause loss of information To prevent loss of information save your work or shut down the tablet through Windows before removing the battery Remove the battery 1 Disconnect the battery cables 1 from the system board NOTE The battery cables must be unsoldered from the system board The battery cables are soldered to the syste...

Page 22: ...e whether the tablet is off or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the tablet cover see Tablet cover on page 12 5 Disconnect the battery cable from the system board see Battery on page 15 Remove the front fac...

Page 23: ...n the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the tablet cover see Tablet cover on page 12 5 Disconnect the battery cable from the system board see Battery on page 15 Remove the rear facing webcamera 1 Release the ZIF connector 1 to whi...

Page 24: ...or in Hibernation turn the tablet on and then shut it down through the operating system 2 Disconnect the power from the tablet by unplugging the power cord from the tablet 3 Disconnect all external devices from the tablet 4 Remove the tablet cover see Tablet cover on page 12 5 Disconnect the battery cable from the system board see Battery on page 15 Remove the antenna 1 Disconnect the wireless ant...

Page 25: ...sceiver 3 from the display panel assembly The wireless antenna transceiver is attached to the display panel assembly with double sided adhesive 3 Disconnect the GPS antenna cable 1 from the system board NOTE The GPS antenna cable must be unsoldered from the system board Removal and replacement procedures 19 ...

Page 26: ...System Board Kit spare part kit exists This kit is available using spare part number 747684 001 Description Spare part number System board equipped with graphics subsystem with UMA memory 1 0 GB of system memory and 8 GB eMMC system storage includes button cable and microphone 743861 001 Before removing the system board follow these steps 1 Turn off the tablet If you are unsure whether the tablet ...

Page 27: ...he system board 1 GPS antenna cable NOTE The GPS antenna cable must be unsoldered from the system board 2 Wireless antenna cable NOTE The wireless antenna cable must be unsoldered from the system board 3 TouchScreen ribbon cable from the system board ZIF connector 4 Display ribbon cable from the system board ZIF connector 5 Speaker cables NOTE The speaker cables must be unsoldered from the system ...

Page 28: ...e display panel assembly The power button cable is attached to the display panel assembly with double sided adhesive 3 Remove the two Phillips PM1 0 2 5 screws 1 and the two Phillips PM1 5 5 0 screws 2 that secure the system board to the display panel assembly 22 Chapter 4 Removal and replacement preliminary requirements ...

Page 29: ...4 Remove the system board 3 Reverse this procedure to install the system board Removal and replacement procedures 23 ...

Page 30: ...onoperating 20 C to 60 C 4 F to 140 F Relative humidity non condensing Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The device operates well within this range of temperatures 24 Chapter 5 Specifi...

Page 31: ...omatically and notify you when it is ready to install these updates If you want to update the operating system manually go to http www hp com support Back up and reset NOTE Performing a data reset will erase all personal data It is highly recommended that all personal data be backed up before performing a data reset You can set preferences for backing up and restoring your data in case of loss 1 T...

Page 32: ...ings and delete all data on the device 1 Touch and then touch 2 Under PERSONAL touch Back up reset 3 Under PERSONAL DATA select Factory data reset and then follow the on screen instructions 26 Chapter 6 Backing up and recovering your data ...

Page 33: ...equirements are applicable to all countries and regions The length of the power cord set must be at least 1 0 m 3 3 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage...

Page 34: ...ug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Sta...

Page 35: ...e battery in general household waste Follow the local laws and regulations in your area for battery disposal HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recycling programs see the HP Web site at http www hp com recycle 29 ...

Page 36: ...orage product description 1 memory module product description 1 microphone product description 1 model name 1 O operating system product description 1 P packaging guidelines 10 plastic parts service considerations 7 ports product description 1 power cord set requirements 27 power requirements product description 1 processor product description 1 product description audio 1 display panel 1 external...

Page 37: ...removal 12 spare part numbers 4 6 12 tools required 7 transporting guidelines 10 U USB extension cable spare part number 5 6 V video product description 1 W webcamera removal 16 17 spare part numbers 4 6 16 17 wireless antenna removal 18 spare part number 4 5 6 18 wireless product description 1 workstation guidelines 10 Index 31 ...

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