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Summary of Contents for ProLiant XL230a Gen9

Page 1: ...the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 752036 001 September 2014 Edition 1 ...

Page 2: ... HP shall not be liable for technical or editorial errors or omissions contained herein Microsoft and Windows are trademarks of Microsoft Group of companies Linux is the registered trademark of Linus Torvalds in the U S and other countries Red Hat is a registered trademark of Red Hat Inc in the United States and other countries MicroSD is a trademark or registered trademark of SD 3C in the United ...

Page 3: ...stall the processor air baffle 18 Install the PCI riser board assembly 19 Install the server 19 Setup 21 Setup overview 21 Installing the chassis into a rack 21 Installing hardware options 21 Installing I O modules and connecting them to the network 21 Installing a server 22 Powering up the chassis 23 Installing the operating system 24 Installing the system software 24 Registering the server 24 Ha...

Page 4: ...50 HP Insight Online 50 Scripting Toolkit for Windows and Linux 51 HP Service Pack for ProLiant 51 HP Smart Update Manager 51 HP UEFI System Utilities 52 Using HP UEFI System Utilities 52 Flexible boot control 52 Restoring and customizing configuration settings 53 Secure Boot configuration 53 Embedded UEFI shell 53 Re entering the server serial number and product ID 54 Utilities and features 54 HP...

Page 5: ...n 62 Warranty information 62 Electrostatic discharge 63 Preventing electrostatic discharge 63 Grounding methods to prevent electrostatic discharge 63 Specifications 64 Environmental specifications 64 Server specifications 64 Support and other resources 65 Before you contact HP 65 HP contact information 65 Customer Self Repair 65 Acronyms and abbreviations 73 Documentation feedback 75 Index 76 ...

Page 6: ...cation Front panel components Item Description 1 Drive box 1 drive bay 2 2 Drive box 1 drive bay 1 3 SUV connector 4 Drive box 2 drive bay 2 5 Drive box 2 drive bay 1 6 Server tray release lever 7 Server tray release latch 8 Serial label pull tab ...

Page 7: ...raded Flashing red 1 Hz cycle per sec System critical Fast flashing red 4 Hz cycles per sec Power fault 4 Power On Standby button and system power LED Solid green System on Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present When all four LEDs described in this table flash simultaneously a power fault has occurred For more information s...

Page 8: ...rocessor 2 flashes Memory 3 flashes Riser board PCIe slots 4 flashes FlexibleLOM 5 flashes Removable HP Flexible Smart Array controller Smart SAS HBA controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes For more information see Front panel LEDs and buttons on page 7 System board components Item Description 1 PCIe riser board c...

Page 9: ...onnector DIMM slot locations DIMM slots are numbered sequentially 1 through 8 for each processor The supported AMP modes use the alpha assignments for population order and the slot numbers designate the DIMM slot ID for spare replacement System maintenance switch Position Default Function S1 Off Off iLO security is enabled On iLO security is disabled S2 Off Off System configuration can be changed ...

Page 10: ...d S12 Reserved To access the redundant ROM set S1 S5 and S6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur Drive numbering Item Description 1 D...

Page 11: ...rives to fail Off Removing the drive does not cause a logical drive to fail 4 Drive status Solid green The drive is a member of one or more logical drives Flashing green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing Flashing amber green The drive is a member of one or more logical drives and predicts the driv...

Page 12: ... rear of the chassis For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs I O module slot definitions Item Slot description 1 PCIe3 x16 16 8 4 2 1 2 PCIe3 x8 8 4 2 1 ...

Page 13: ...button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server ...

Page 14: ...ED definitions on page 11 2 Back up all data on the drive 3 Remove the drive Remove the server IMPORTANT When removing a server from an even numbered bay that remains unoccupied by another server for an extended period of time the performance of the server installed in the bay to the immediate left may be impacted ...

Page 15: ... the server on page 13 2 Disconnect all peripheral cables from the server 3 Remove the server on page 14 4 Release the two tabs on each side of the server 5 Remove the processor air baffle Remove the PCI riser board assembly 1 Power down the server on page 13 ...

Page 16: ... Failure to do so will cause the server to not install properly into the chassis 5 Using a T 10 Torx screwdriver remove the PCI riser board assembly 6 Disconnect all cables connected to existing expansion boards Remove the drive cage assembly 1 Back up all server data on the drive 2 Power down the server on page 13 3 Disconnect all peripheral cables from the server 4 Remove the server on page 14 5...

Page 17: ...Operations 17 7 Disconnect all cables from the drive cage backplane 8 Disconnect the front panel LED board assembly cables 9 Remove all drives Remove the drive on page 14 ...

Page 18: ...emoval procedure Install the processor air baffle 1 Install the processor air baffle IMPORTANT If the DIMM latches are not fully closed the baffle will not sit properly 2 Install the server into the chassis Install the server on page 19 3 Connect all peripheral cables to the server 4 Press the Power On Standby button ...

Page 19: ...nect all peripheral cables to the server 6 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Install the server CAUTION To prevent improper cooling and thermal damage do not operate the chassis unless all bays are populated with a component or a blank When installing servers in the chassis observe t...

Page 20: ... seated properly the server will be flush with the front of the chassis and the release lever will close completely without resistance 3 Press the Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server ...

Page 21: ...00 Chassis Setup and Installation Guide on the HP website http www hp com go Apollo_6000 docs For more information see the instructions included with the rail kit Installing hardware options Before installing and initializing the server install any hardware options For options installation information see the documentation that ships with the option For server specific information see Hardware opt...

Page 22: ...rver CAUTION To prevent improper cooling and thermal damage do not operate the chassis unless all bays are populated with a component or a blank When installing servers in the chassis observe the following guidelines to ensure proper air flow Always populate the enclosure from right to left beginning with bay 10 Operate servers only when the open side of the server is enclosed by either another se...

Page 23: ...er will close completely without resistance Powering up the chassis Connect the AC or DC power cables depending on the power configuration When the circuit breakers are powered the chassis and HP Advanced Power Manager have power By default each installed component also powers up Examine the HP Advanced Power Manager for any errors which may prevent installed components from powering up ...

Page 24: ... an operating system For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware should be updated before using the node for the first time unless any installed software or components require an older version For more information on using these installation methods see the HP website http ww...

Page 25: ...amage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Drives The server supports up to four SFF drives Drive guidelines When adding drives to the server observe the following general guidelines The system automatically sets all device numbers If only one drive is used install it in the bay with the...

Page 26: ... are specific to each server and are installed in the rear of the chassis For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server associated with the I O module Power down the server on page 13 2 Remove the server associated with the I O mo...

Page 27: ...Hardware options installation 27 3 Remove the I O module 4 Remove the support arm from the I O module ...

Page 28: ...e Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server HP Ethernet Dual 1Gb 1 port 364i Adapter option I O modules are specific to each server and are installed in the rear of the chassis For more information about product features specifications options configurations and compatibility see the ...

Page 29: ... the server associated with the I O module Power down the server on page 13 2 Remove the server associated with the I O module Remove the server on page 14 3 Remove the I O module 4 Using a T 10 Torx screwdriver install the HP Ethernet Dual 1Gb 1 port 365i Adapter option ...

Page 30: ... address parity protection LRDIMMs support higher densities than single and dual rank RDIMMs and higher speeds than quad rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type...

Page 31: ...ocessor 1 slot Processor 1 slot number Processor 2 slot Processor 2 slot number 1 A E 8 7 A E 1 2 2 B F 6 5 B F 3 4 3 C G 1 2 C G 8 7 4 D H 3 4 D H 6 5 For the location of the slot numbers see DIMM slot locations on page 9 This multi channel architecture provides enhanced performance in Advanced ECC mode DIMM slots in this server are identified by number and by letter Letters identify the populati...

Page 32: ...aster operation This allows higher memory operating speed compared to quad rank RDIMMs DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and table Item Description Definition 1 Capacity 8 GB 16 GB 32 GB 2 Rank 1R Single rank 2R Dual rank 4R Quad rank 3 Data width x4 4 bit x8 8 bit 4 Memory generation DDR4 5 Maximum memory speed ...

Page 33: ...rors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to c...

Page 34: ...delines Observe the general DIMM slot population guidelines on page 33 DIMMs may be installed individually Online spare population guidelines For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 33 Each channel must have a valid online spare configuration Each channel can have a different valid online spare configu...

Page 35: ... 11 Connect all peripheral cables to the server 12 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green If you are installing DIMMs in online spare mirrored or lock step configuration configure this mode in RBSU PCIe expansion board options The server supports installation of options in the PCI riser a...

Page 36: ...amber Power is still applied to the server Processor option CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number To remove the component 1 Update th...

Page 37: ... from the processor backplate WARNING To reduce the risk of personal injury from hot surfaces allow the heatsink to cool before touching it WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 8 Open each of the processor locking levers in the order indicated in the following illustration and then open the ...

Page 38: ...ssor socket contacts 10 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 11 Close the processor retaining bracket When the processor is installed properly inside the processor retaining bracket th...

Page 39: ...The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement 12 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 13 Clean the old thermal grease from the heatsink with the alcohol swab Allow the alcohol...

Page 40: ...supported server This procedure includes three sections 1 Installing the Trusted Platform Module board on page 41 2 Retaining the recovery key password on page 42 3 Enabling the Trusted Platform Module on page 42 Enabling the TPM requires accessing RBSU For more information about RBSU see the HP website http www hp com support rbsu TPM installation requires the use of drive encryption technology s...

Page 41: ...ity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them 1 Power down the server on...

Page 42: ... BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password Always store the recovery key password in multiple locations Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module...

Page 43: ...for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet m...

Page 44: ...rovides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Drive cabling ...

Page 45: ...connector Failure to do so can result in damage to the equipment Item Connector Description 1 Serial For trained personnel to connect a null modem serial cable and perform advanced diagnostic procedures 2 USB For connecting up to two USB devices 3 Video For connecting a video monitor The USB connectors on the SUV cable do not support devices that require greater than a 500mA power source ...

Page 46: ...e 54 Online and Offline ROMPaq utility on page 55 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The iLO 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal op...

Page 47: ...t iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners Always on continuous monitoring for increased stability and shorter downtimes Rich configuration history Health and service alerts Easy export and upload to Service and Support The HP Active Healt...

Page 48: ...lient such as the HP RESTful Interface Tool sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the UEFI BIOS settings For more information about JSON see the JSON website http www json org The HP RESTful Interface Tool can be used to access all of the iLO features that are enabled with the iLO Standard or iLO...

Page 49: ...Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To ...

Page 50: ...site service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesupport docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Suppo...

Page 51: ...e information and to download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later serv...

Page 52: ...POST Navigate menus Up and Down arrows Select items Enter Save selections F10 Access Help for a highlighted configuration option F1 Default configuration settings are applied to the server at one of the following times Upon the first system power up After defaults have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration set...

Page 53: ...ification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following component...

Page 54: ... The Product ID should ONLY be modified by qualified service personnel This value should always match the Product ID located on the chassis 7 Enter the product ID and press the Enter key 8 Press the F10 key to confirm exiting System Utilities The server automatically reboots Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array contr...

Page 55: ...rting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP provides both standard USB 2 0 support and legacy USB 2 0 support Standard support is provided by the OS through the appropriate USB device drivers Before the OS loads HP provides support for USB devices through legacy USB support whic...

Page 56: ...installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 49 and its Configure and Install feature to install the OS and latest supported drivers If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an S...

Page 57: ...ware product or a supported third party software product and cannot be resolved by applying known fixes HP contacts the third party vendor and creates a problem incident on your behalf HP Proactive Care For customers running business critical environments where downtime is not an option HP Proactive Care helps to deliver high levels of availability Key to these service options is the delivery of p...

Page 58: ...ort Gen9_TSG_es German http www hp com support Gen9_TSG_de Japanese http www hp com support Gen9_TSG_ja Simplified Chinese http www hp com support Gen9_TSG_zh_cn The HP ProLiant Gen9 Troubleshooting Guide Volume II Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on ProLiant servers and server blades To view the guide select ...

Page 59: ...F Do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with the spare designated for this product To remove the component 1 Power down the server on page 13 2 Disconnect all peripheral cables from the server 3 Remove the server on page 14 4 Place the server on a flat level work surface 5 Disconnect all cables connected to existing expansion boards 6...

Page 60: ...Battery replacement 60 For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider ...

Page 61: ... HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative information Russian HP Russia HP Belarus HP Kazakhstan Local representative information Kazakh Manufacturing date The manufacturing date is defined by the serial number HP seri...

Page 62: ...re YY indicates the year using a base year of 2000 For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration Ukraine RoHS material content declaration Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Prod...

Page 63: ...tic sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance ...

Page 64: ...emperature ratings shown are for sea level An altitude derating of 1 C per 300 m 1 8 F per 1 000 ft to 3 048 m 10 000 ft is applicable No direct sunlight is allowed Storage maximum humidity of 95 is based on a maximum temperature of 45 C 113 F Altitude maximum for storage corresponds to a pressure minimum of 70 kPa Server specifications Specification Value Height 21 15 cm 8 33 in Depth 70 79 cm 27...

Page 65: ...ation number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monit...

Page 66: ...selfrepair Réparation par le client CSR Les produits HP comportent de nombreuses pièces CSR Customer Self Repair réparation par le client afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses Si pendant la période de diagnostic HP ou ses partenaires ou mainteneurs agréés détermine que la réparation peut être effectuée à l aide d une pièce CSR HP vous l env...

Page 67: ...ento di costo solo in alcune zone In caso di necessità si può richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5...

Page 68: ...o socios de servicio de HP identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR HP le enviará dicho componente directamente para que realice su sustitución Los componentes CSR se clasifican en dos categorías Obligatorio componentes para los que la reparación por parte del usuario es obligatoria Si solicita a HP que realice la sustitución de estos componentes ten...

Page 69: ...n in de geïllustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ond...

Page 70: ...horas pode ser feita mediante uma taxa adicional Se precisar de auxílio entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP Nos casos em que isso for necessário é preciso enviar a peça com defeito à HP dentro do período determinado normalmen...

Page 71: ...Support and other resources 71 ...

Page 72: ...Support and other resources 72 ...

Page 73: ...vanced Memory Protection ASR Automatic Server Recovery HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager iLO Integrated Lights Out IML Integrated Management Log LOM Lights Out Management NVRAM nonvolatile memory PCI peripheral component interconnect PCIe Peripheral Component Interconnect Express ...

Page 74: ...p Utility SAS serial attached SCSI SATA serial ATA SFF small form factor SIM Systems Insight Manager SPP HP Service Pack for ProLiant SUV serial USB video TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface UID unit identification USB universal serial bus ...

Page 75: ...oviding documentation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedback hp com Include the document title and part number version number or the URL when submitting your feedback ...

Page 76: ...45 cabling server 44 Canadian notice 61 Care Pack 57 central connect 50 Change Control 57 change control and proactive notification 57 chassis install in rack 21 CMOS 9 compliance 61 components 6 components front panel 6 components identification 6 components system board 8 configuration of system 46 configuration settings 53 connectors 6 contacting HP 65 controller 35 controller components 6 CSR ...

Page 77: ... information 65 HP iLO 46 HP Insight Diagnostics 49 HP Insight Diagnostics survey functionality 49 HP Insight Online 46 50 HP Insight Online direct connect 51 HP Insight Remote Support software 50 57 HP Management Packs 1 1 for MOM 2005 troubleshooting 58 HP Management Packs 1 2 for MOM 2005 troubleshooting 58 HP RESTful API 48 HP Service Pack for ProLiant 46 49 51 HP SIM HP Systems Insight Manage...

Page 78: ...tions 57 O online spare memory 33 34 online spare population guidelines 34 operating system crash 55 operating system version support 57 operating systems 57 operating systems supported 49 57 operations 13 options installation 25 36 P part numbers 61 passwords 42 PCI riser board assembly 19 PCI riser board assembly removal 15 phone numbers 65 population guidelines Advanced ECC 34 population order ...

Page 79: ...ulation order 34 slot definitions 12 Smart Update Manager 46 51 software 24 56 57 software upgrades 56 specifications 64 specifications environmental 64 specifications server 64 SPP 49 51 static electricity 63 support 65 support and other resources 65 supported operating systems 57 supported servers 58 supported targets 58 SUV cable 45 SUV connector 6 45 system battery 59 system board battery 59 s...

Page 80: ...Index 80 website HP 65 weight 64 ...

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