
Support and other resources 111
Support and other resources
Accessing Hewlett Packard Enterprise Support
•
For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website
•
To access documentation and support services, go to the Hewlett Packard Enterprise Support
Center website (
http://www.hpe.com/support/hpesc
Information to collect
•
Technical support registration number (if applicable)
•
Product name, model or version, and serial number
•
Operating system name and version
•
Firmware version
•
Error messages
•
Product-specific reports and logs
•
Add-on products or components
•
Third-party products or components
Accessing updates
•
Some software products provide a mechanism for accessing software updates through the product
interface. Review your product documentation to identify the recommended software update
method.
•
To download product updates, go to either of the following:
o
Hewlett Packard Enterprise Support Center
Get connected with updates
page
http://www.hpe.com/support/e-updates
o
Software Depot website (
http://www.hpe.com/support/softwaredepot
•
To view and update your entitlements, and to link your contracts and warranties with your profile, go
to the Hewlett Packard Enterprise Support Center
More Information on Access to Support
Materials
page (
http://www.hpe.com/support/AccessToSupportMaterials
IMPORTANT
: Access to some updates might require product entitlement when accessed
through the Hewlett Packard Enterprise Support Center. You must have an HP Passport set up
with relevant entitlements.
Websites
•
Hewlett Packard Enterprise Information Library (
http://www.hpe.com/info/enterprise/docs
•
Hewlett Packard Enterprise Support Center (
http://www.hpe.com/support/hpesc
•
Contact Hewlett Packard Enterprise Worldwide (
Summary of Contents for ProLiant DL60 Gen9
Page 14: ...Component identification 14 Fan locations ...
Page 22: ...Operations 22 o Secondary PCI riser cage o PCI blank ...
Page 86: ...Cabling 86 FBWC module slot 1 cabling FBWC module slot 2 cabling ...
Page 87: ...Cabling 87 FBWC module slot 3 cabling Smart Storage battery cabling ...
Page 117: ...Support and other resources 117 ...
Page 118: ...Support and other resources 118 ...