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Hardware Reference Guide

HP ProDesk 400 G1 Microtower

Summary of Contents for ProDesk 400 G1 Microtower

Page 1: ...Hardware Reference Guide HP ProDesk 400 G1 Microtower ...

Page 2: ...or translated to another language without the prior written consent of Hewlett Packard Company Hardware Reference Guide HP ProDesk 400 G1 Microtower First Edition September 2013 Document part number 742425 001 Product Notice This guide describes features that are common to most models Some features may not be available on your computer Not all features are available in all editions of Windows 8 Th...

Page 3: ... this manner indicates that failure to follow directions could result in bodily harm or loss of life CAUTION Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information NOTE Text set off in this manner provides important supplemental information iii ...

Page 4: ...iv About This Book ...

Page 5: ...front bezel 9 Removing bezel blanks 10 Replacing the front bezel 11 System board connections 12 Installing additional memory 13 DIMMs 13 DDR3 SDRAM DIMMs 13 Populating DIMM sockets 13 Installing DIMMs 14 Removing or installing an expansion card 16 Drive positions 20 Installing and removing drives 21 Removing a 5 25 inch drive 22 Installing a 5 25 inch drive 23 Removing a 3 5 inch device 25 Install...

Page 6: ...c discharge 40 Preventing electrostatic damage 40 Grounding methods 40 Appendix C Computer operating guidelines routine care and shipping preparation 41 Computer operating guidelines and routine care 41 Optical drive precautions 42 Operation 42 Cleaning 42 Safety 42 Shipping preparation 42 Index 43 vi ...

Page 7: ...guration features Features may vary depending on the model For a complete listing of the hardware and software installed in the computer run the diagnostic utility included on some computer models only Standard configuration features 1 ...

Page 8: ...ind bezel 7 Hard Drive Activity Light 3 3 5 inch Media Card Reader optional 8 USB 3 0 Ports blue 4 Dual State Power Button 9 Headphone Connector 5 USB 2 0 Ports black NOTE The Power On Light is normally white when the power is on If it is flashing red there is a problem with the computer and it is displaying a diagnostic code Refer to the Maintenance and Service Guide to interpret the code 2 Chapt...

Page 9: ... 12 Line In Audio Connector blue NOTE An optional second serial port and an optional parallel port are available from HP When a graphics card is installed in one of the system board slots the video connectors on the graphics card and the integrated graphics on the system board may be used at the same time However for such a configuration only the display connected to the discrete graphics card wil...

Page 10: ...SD Secure Digital High Capacity SDHC Secure Digital Extended Capacity Memory Card SDXC 2 Media Card Reader Activity Light 3 MS PRO MS PRO Duo Memory Stick MS Memory Stick Select Memory Stick PRO MS PRO Memory Stick MagicGate Memory Stick Duo MS Duo Memory Stick PRO Duo MS PRO Duo Memory Stick MagicGate Duo Memory Stick PRO HG Duo 4 CompactFlash I II CompactFlash Card Type 1 CompactFlash Card Type ...

Page 11: ... Each computer has a unique serial number and a product ID number that are located on the exterior of the computer Keep these numbers available for use when contacting customer service for assistance Serial number location 5 ...

Page 12: ...easily accessible at all times To reduce the risk of serious injury read the Safety Comfort Guide It describes proper workstation setup posture and health and work habits for computer users and provides important electrical and mechanical safety information This guide is located on the Web at http www hp com ergo WARNING Energized and moving parts inside Disconnect power to the equipment before re...

Page 13: ...ystem then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Loosen the two thumbscrews on th...

Page 14: ...e the lip on the bottom edge of the access panel onto the rail on the bottom edge of the chassis 1 then lower the top edge of the access panel onto the chassis 2 and slide the panel forward 3 Tighten the two thumbscrews 4 to secure the panel in place 8 Chapter 2 Hardware upgrades ...

Page 15: ...ices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Lift up the three tabs on the sid...

Page 16: ...k for the appropriate drive To remove a 5 25 inch bezel blank press inward on the two retaining tabs on the side of the bezel blank that hold the bezel blank in place 1 and rotate the bezel blank back to remove it 2 To remove a 3 5 inch bezel blank press inward on the two retaining tabs on the side of the bezel blank that hold the bezel blank in place 1 and rotate the bezel blank back to remove it...

Page 17: ...ont bezel Insert the three hooks on the bottom side of the bezel into the rectangular holes on the chassis 1 then rotate the top side of the bezel onto the chassis 2 and snap it into place Replacing the front bezel 11 ...

Page 18: ...PCI Express x16 X16PCIEXP black Expansion Card 5 Serial Port COMB black Optional Second Serial Port 6 DIMM3 Channel A DIMM3 black Memory Module 7 DIMM1 Channel B DIMM1 black Memory Module 8 SATA 2 0 SATA4 white Optical Drive 9 SATA 2 0 SATA5 white Optical Drive 10 SATA 3 0 SATA0 dark blue Primary Hard Drive 11 SATA 3 0 SATA1 light blue Secondary Hard Drive 12 Parallel Port PAR black Optional Paral...

Page 19: ...s 512 Mbit 1 Gbit and 2 Gbit non ECC memory technologies single sided and double sided DIMMs DIMMs constructed with x8 and x16 DDR devices DIMMs constructed with x4 SDRAM are not supported NOTE The system will not operate properly if you install unsupported DIMMs Populating DIMM sockets There are two DIMM sockets on the system board with one socket per channel The sockets are labeled DIMM1 and DIM...

Page 20: ...e metals in contact with each other Static electricity can damage the electronic components of the computer or optional cards Before beginning these procedures ensure that you are discharged of static electricity by briefly touching a grounded metal object For more information refer to Electrostatic discharge on page 40 When handling a memory module be careful not to touch any of the contacts Doin...

Page 21: ...ating DIMM sockets on page 13 for more information 7 Push the module down into the socket ensuring that the module is fully inserted and properly seated Make sure the latches are in the closed position 3 8 Repeat steps 6 and 7 to install an additional module 9 Replace the computer access panel 10 Reconnect the power cord and turn on the computer 11 Lock any security devices that were disengaged wh...

Page 22: ...he computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the...

Page 23: ...chassis or use a flatblade screwdriver to pry out one of the metal shields on the rear panel that covers the expansion slot Be sure to remove the appropriate shield for the expansion card you are installing b If you are removing a PCI Express x1 card hold the card at each end and carefully rock it back and forth until the connectors pull free from the socket Lift the card straight up 1 then away f...

Page 24: ...ay from the inside of the chassis to remove it Be sure not to scrape the card against other components 9 Store the removed card in anti static packaging 10 If you are not installing a new expansion card install an expansion slot cover to close the open slot CAUTION After removing an expansion card you must replace it with a new card or expansion slot cover for proper cooling of internal components...

Page 25: ...firmly on the card so that the whole connector seats properly in the expansion card slot 12 Press the expansion card retention latch against the back of the chassis 1 and slide it down 2 so that the tabs on the back of the latch slide into the notches on the chassis and then replace the screw that secures the latch 3 13 Connect external cables to the installed card if needed Connect internal cable...

Page 26: ...5 inch half height drive bay 3 3 5 inch drive bay for optional drive media card reader shown 4 Primary 3 5 inch internal hard drive bay 5 Secondary 3 5 inch internal hard drive bay NOTE The drive configuration on your computer may be different than the drive configuration shown above To verify the type and size of the storage devices installed in the computer run Computer Setup 20 Chapter 2 Hardwa...

Page 27: ... is a two headed cable routed to the two 5 25 inch bays The second branch is a two headed cable routed to the two 3 5 inch hard drive bays HP has provided extra drive mounting screws four silver 6 32 mounting screws and three black M3 mounting screws installed on the front of the chassis behind the bezel The 6 32 mounting screws are required for 3 5 inch hard drives installed in the 3 5 inch hard ...

Page 28: ...l the package Fragile Handle With Care Removing a 5 25 inch drive CAUTION All removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then ...

Page 29: ...rn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the...

Page 30: ...ng and removing drives on page 21 for an illustration of the extra mounting screws location When replacing an optical drive transfer the M3 mounting screw from the old drive to the new one CAUTION Use only 5 mm long screws as mounting screws Longer screws can damage the internal components of the drive 8 Slide the drive into the drive bay 1 and install the two M3 mounting screws in the side of the...

Page 31: ... removable media should be taken out of a drive before removing the drive from the computer 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outl...

Page 32: ...ving a media card reader disconnect the USB cable from the system board as indicated in the following illustration 7 Remove the two silver 6 32 mounting screws from the side of the device 1 and slide the device out of the front of the drive bay 2 26 Chapter 2 Hardware upgrades ...

Page 33: ...ord to avoid damage to the internal components of the computer 5 Remove the computer access panel 6 Remove the front bezel If you are installing a device in a bay covered by a bezel blank remove the bezel blank See Removing bezel blanks on page 10 for more information 7 Slide the device into the drive bay 1 and install the two 6 32 mounting screws in the side of the device 2 to secure it in place ...

Page 34: ...ove the old hard drive be sure to back up the data from the old hard drive so that you can transfer the data to the new hard drive 1 Remove disengage any security devices that prohibit opening the computer 2 Remove all removable media such as compact discs or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Discon...

Page 35: ...or USB flash drives from the computer 3 Turn off the computer properly through the operating system then turn off any external devices 4 Disconnect the power cord from the power outlet and disconnect any external devices CAUTION Regardless of the power on state voltage is always present on the system board as long as the system is plugged into an active AC outlet You must disconnect the power cord...

Page 36: ...own below Slide the drive into the bay adapter bracket ensuring the connector on the drive is fully inserted into the connector on the adapter bracket Secure the drive to the bay adapter bracket by installing four black M3 adapter bracket screws through the sides of the bracket into the drive 30 Chapter 2 Hardware upgrades ...

Page 37: ...stall the new one 8 Connect the power cable 1 and data cable 2 to the back of the hard drive NOTE The power cable for the hard drives is a two headed cable that is routed from the power supply to the rear of the hard drive bays 9 If installing a new drive connect the opposite end of the data cable to the appropriate system board connector NOTE You must connect the primary hard drive data cable to ...

Page 38: ...ices then turn on the computer 12 Lock any security devices that were disengaged when the access panel was removed Installing a security lock The security locks displayed below and on the following page can be used to secure the computer Cable lock Padlock 32 Chapter 2 Hardware upgrades ...

Page 39: ...g it around a stationary object 2 Insert the cable lock into the cable lock slot on the back of the monitor and secure the lock to the monitor by inserting the key into the key hole on the rear of the lock and rotating the key 90 degrees Installing a security lock 33 ...

Page 40: ...ket provided in the kit to secure other peripheral devices by laying the device cable across the center of the bracket 1 and inserting the security cable through one of the two holes in the bracket 2 Use the hole in the bracket that best secures the peripheral device cable 34 Chapter 2 Hardware upgrades ...

Page 41: ...5 Thread the keyboard and mouse cables through the computer chassis lock 6 Screw the lock to the chassis using the screw provided Installing a security lock 35 ...

Page 42: ...d of the security cable into the lock 1 and push the button in 2 to engage the lock Use the key provided to disengage the lock 8 When complete all devices in your workstation will be secured 36 Chapter 2 Hardware upgrades ...

Page 43: ...tic electricity by briefly touching a grounded metal object NOTE The lifetime of the lithium battery can be extended by plugging the computer into a live AC wall socket The lithium battery is only used when the computer is NOT connected to AC power HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For more information about recyclin...

Page 44: ... position Type 2 a To release the battery from its holder squeeze the metal clamp that extends above one edge of the battery When the battery pops up lift it out 1 b To insert the new battery slide one edge of the replacement battery under the holder s lip with the positive side up Push the other edge down until the clamp snaps over the other edge of the battery 2 Type 3 a Pull back on the clip 1 ...

Page 45: ...wing steps to complete this procedure 8 Replace the computer access panel 9 Plug in the computer and turn on power to the computer 10 Reset the date and time your passwords and any special system setups using Computer Setup 11 Lock any security devices that were disengaged when the computer access panel was removed 39 ...

Page 46: ...several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heelstraps t...

Page 47: ... removed Do not stack computers on top of each other or place computers so near each other that they are subject to each other s re circulated or preheated air If the computer is to be operated within a separate enclosure intake and exhaust ventilation must be provided on the enclosure and the same operating guidelines listed above will still apply Keep liquids away from the computer and keyboard ...

Page 48: ...inish Safety If any object or liquid falls into the drive immediately unplug the computer and have it checked by an authorized HP service provider Shipping preparation Follow these suggestions when preparing to ship the computer 1 Back up the hard drive files to an external storage device Be sure that the backup media is not exposed to electrical or magnetic impulses while stored or in transit NOT...

Page 49: ...ve 29 media card reader 27 memory 13 optical drive 23 L locks cable lock 32 HP Business PC Security Lock 33 padlock 32 M media card reader features 4 installation 27 removal 25 memory installation 13 socket population 13 specifications 13 O optical drive cleaning 42 installation 23 precautions 42 removal 22 P product ID location 5 R rear panel components 3 removing battery 37 bezel blanks 10 compu...

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