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HP ProBook 4520s Notebook PC

HP ProBook 4720s Notebook PC

Maintenance and Service Guide

Summary of Contents for PROBOOK 4520S

Page 1: ...HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC Maintenance and Service Guide ...

Page 2: ... Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omiss...

Page 3: ...pare parts listings in the following locations Computer major components on page 21 Sequential part number listing on page 38 WLAN module on page 70 Added newly supported a switch cover to spare parts listings in the following locations Computer major components on page 21 Sequential part number listing on page 38 Switch cover and keyboard on page 56 Added newly supported display panels to spare p...

Page 4: ...iv MSG revision history ...

Page 5: ...allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety ...

Page 6: ...vi Safety warning notice ...

Page 7: ... Display 17 Wireless antennas 18 Additional hardware components 19 3 Illustrated parts catalog 20 Service tag 20 Computer major components 21 Display assembly components 31 Plastics Kit 32 Cable Kits 33 Mass storage devices 35 Miscellaneous parts 36 Sequential part number listing 38 4 Removal and replacement procedures 48 Preliminary replacement requirements 48 Tools required 48 Service considerat...

Page 8: ...83 Palm rest 84 Hard drive 87 Display assembly on computers with 17 3 in displays 89 Display assembly on computers with 15 6 in displays 96 Top cover 103 RTC battery 107 Bluetooth module 109 Modem module 110 Audio board 112 System board 114 USB connector assembly 117 RJ 11 connector assembly 119 Power connector assembly 120 5 Computer Setup 122 Computer Setup 122 Starting Computer Setup 122 Using ...

Page 9: ...sed separately 142 Backup and recovery in Windows Vista 143 Overview 143 Backing up your information 143 Performing a recovery 144 Using the Windows recovery tools 145 Using f11 145 Using a Windows Vista operating system DVD purchased separately 146 Backup and recovery in Windows XP 147 Overview 147 Backing up your information 147 Performing a recovery 148 Recovering your information 148 Recoverin...

Page 10: ...10 Recycling 157 Battery 157 Display 157 Index 163 x ...

Page 11: ... 560M 3 20 GHz Turbo up to 3 06 GHz 3MB L3 cache i5 540M 2 53 GHz Turbo up to 3 06 GHz 3MB L3 cache i5 520M 2 4 GHz Turbo up to 2 93 GHz 3MB L3 cache i5 460M 2 53 GHz Turbo up to 2 80 GHz 3MB L3 cache select models ony i5 450M 2 40 GHz Turbo up to 2 66 GHz 3MB L3 cache select models ony i5 430M 2 26 GHz Turbo up to 2 53 GHz 3MB L3 cache select models ony i3 380M 2 53 GHz 3MB L3 cache select models...

Page 12: ...HD Graphics Intel Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated ATI Mobility Radeon HD 6370 with 1 GB memory ATI Mobility Radeon HD 5470 with 512 MB memory ATI Mobility Radeon HD 530v with 512 MB memory Panels All display assemblies support privacy filter 15 6 in HD LED backlight panel 1366 768 AntiGlare 1366 768 AntiGlare for webcam...

Page 13: ...nel memory Supports up to 8 GB of system RAM PC3 8500 1066 MHz DDR3 Supports the following configurations in all countries and regions 8192 MB total system memory 4096 MB 2 4096 MB total system memory 4096 MB 1 4096 MB total system memory 2048 MB 2 dual channel 3072 MB total system memory 2048 MB 1024 MB dual channel 2048 MB total system memory 2048 MB 1 2048 MB total system memory 1024 MB 2 dual ...

Page 14: ...llowing drives DVD ROM Drive DVD RW SuperMulti Double Layer Combo Drive with Lightscribe Blu ray ROM DVD RW SuperMulti DL Drive not available with UMA base unit and Windows XP Diskette drive Supports external USB diskette drive only Audio visual IDT 92HD80 Integrated microphone Stereo speakers 2 Integrated 2MP camera with fixed focus select models only Modem High speed 56K modem for all regions an...

Page 15: ...ntel 802 11 a b g n 2S 2R Integrated personal area network PAN options by way of Bluetooth module Support option for no WPAN Bluetooth 2 1 Integrated WWAN options by way of HP Mobile Broadband Module Supports only HP certified WWAN options WWAN module UNDP Gobi2 including GPS with 2 antennas not available with Linux or Celeron Dual WWAN antennas world wide 5 band SIM module user accessible behind ...

Page 16: ... with localized cable plug support 3 wire plug with ground pin 90 W AC adapter with localized cable plug support 3 wire plug with ground pin 8 cell 73 Wh Li ion battery Security Supports Kensington security lock Fingerprint reader 15 6 in Integrated fingerprint reader 17 3 in Integrated fingerprint reader Supports no fingerprint reader option Operating system Preinstalled with Microsoft Office Win...

Page 17: ...ss 32 with Office Personal with PowerPoint Japan only Windows Vista Business 32 with Office Professional Japan only Windows 7 Starter with Office 2007 ready excludes Japan Windows 7 Starter 32 with Office 2007 ready EDGI Windows 7 Home Basic 32 with Office 2007 ready excludes Japan Windows 7 Home Basic with Office 2007 ready EDGI Windows 7 Home Premium with Office 2007 ready EDGI Windows 7 Profess...

Page 18: ... RedFlag Linux People s Republic of China only SuSE Linux Restore media Windows 7 Home Basic 32 Windows 7 Home Premium 32 Windows Vista Business 64 Windows 7 Professional 32 Windows 7 Professional 64 DRDVD Windows 7 Home Premium Pro DRDVD Windows 7 Starter Home Basic Windows Vista Home Basic 32 Windows Vista Home Premium Windows Vista Business 32 Windows XP Professional SuSE Linux Red Flag Linux P...

Page 19: ...cription HP ProBook 4520s UMA HP ProBook 4520s discrete HP ProBook 4720s discrete Serviceability End user replaceable parts AC adapter Battery system Hard drive Memory module Optical drive WLAN module WWAN module 9 ...

Page 20: ... on your computer Top Components TouchPad Component Description 1 TouchPad off indicator light To turn the TouchPad zone on and off quickly double tap the TouchPad off indicator NOTE When the TouchPad zone is active the light is off 2 TouchPad zone Moves the pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 10 Chapter 2 ...

Page 21: ...f The TouchPad is on 2 Caps lock light On Caps lock is on 3 HP QuickLook light Blinking QuickLook is being opened or closed 4 HP QuickWeb light Blinking QuickWeb browser is being opened or closed 5 Power light On The computer is on Blinking The computer is in the Sleep state Off The computer is off or in Hibernation 5 Wireless light White An integrated wireless device such as a wireless local area...

Page 22: ...mputer When the computer is on press the button to shut down the computer When the computer is in the Sleep state press the button briefly to exit Sleep When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer...

Page 23: ...with a function key the num lk key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top Components 13 ...

Page 24: ...quired MultiMediaCard MMC Secure Digital SD Memory Card xD Picture Card XD xD Picture Card XD Type H xD Picture Card XD Type M 3 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 4 Audio in microphone jack Connects an op...

Page 25: ...o external power 6 Power connector Connects an AC adapter Left side components Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to...

Page 26: ...B port Connects optional USB device 8 ExpressCard slot Supports optional ExpressCards Bottom components Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery 3 SIM slot select models only Contains a wireless subscriber identity module SIM The SIM slot is located inside the battery bay 16 Chapter 2 External component identificatio...

Page 27: ...nent Description 1 Internal display switch Turns off the display if the display is closed while the power is on 2 Internal microphone Records sound 3 Webcam light select models only On The webcam is in use 4 Webcam select models only Records audio and video and captures still photographs Display 17 ...

Page 28: ...AN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions To see wireless regulatory notices refer to the section of Regulatory Safety and Environmental Notices that apply to your country or r...

Page 29: ...d Connects an AC adapter to an AC outlet 2 Battery Powers the computer when the computer is not plugged into external power 3 AC adapter Converts AC power to DC power Batteries and power cords vary in appearance by country or region Additional hardware components 19 ...

Page 30: ...tifier that is unique to each product 3 Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for your computer 5 Warranty period This number descr...

Page 31: ...scription 1 Display assembly includes microphone 2 WLAN antenna transceivers and cables and on select computer models 2 WWAN antenna transceivers and cables For use only with computers with 17 3 in displays Computer major components 21 ...

Page 32: ...solution 598703 001 15 6 in HD AntiGlare display assembly 1366 768 resolution 598702 001 15 6 in HD SVA LVDS AntiGlare display assembly 1366 768 resolution 624238 001 15 6 in WVA LVDS HD AntiGlare display assembly 1366 768 resolution 624643 001 For use only with computers with 15 6 in displays and red trim 15 6 in HD BrightView display assembly for use in computers with webcam and WWAN 1366 768 re...

Page 33: ...xxx 4 Palm rest includes TouchPad and cables For use in computers with 17 3 in displays 598689 001 For use in computers with 15 6 in displays 598688 001 For use in computers with 15 6 in displays and red trim 604852 001 For use in computers with 17 3 in displays with fingerprint reader 599805 001 For use in computers with 15 6 in displays with fingerprint reader and with black trim 599804 001 For ...

Page 34: ...ete graphics WWAN capability and RTC battery for use in 4720s models 598670 001 System board with UMA graphics subsystem memory and WWAN 598669 001 System board with discrete graphics subsystem memory for use only in the People s Republic of China and Russia 605169 001 System board with UMA graphics subsystem memory for use only in the People s Republic of China and Russia 605168 001 System board ...

Page 35: ...1 Intel Centrino Wireless N1000 802 11 b g 1x2 for use in Andorra Antigua Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French Guiana Georgia ...

Page 36: ...waziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504593 004 Intel Wi Fi Link 1000 802 11b g n WLAN module for use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan th...

Page 37: ...nd Zimbabwe 518434 002 Broadcom 4313AGN 802 11a b g draft n WiFi Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia ...

Page 38: ...babwe 600370 001 Ralink RT3090BC4 802 11b g n 1x1 WiFi and Bluetooth 2 1 EDR Combo Adapter for use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambod...

Page 39: ...ys 598687 001 22 Modem module NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Base Cable Kit spare part numbers 599807 001 See Cable Kits on page 33 for more Cable Kit spare part information For use in all countries and regions except Australia and New Zealand 510100 001 For use only in Australia and New Zealand 510100 011 23 Mem...

Page 40: ...98697 001 250 GB 7200 rpm 598696 001 27 Optical drive includes bezel DVD ROM Drive 598693 001 DVD RW Double Layer Drive with LightScribe 598694 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer 598695 001 Rubber Kit not illustrated contains 10 front rubber feet 10 rear rubber feet 10 back edge screw covers and 10 mylar screw covers for LCD bezel 598678 001 30 Chapter 3 Illustrated p...

Page 41: ...t webcam 600924 001 For use in computers with 15 6 in displays without webcam 598690 001 For use in computers with 17 3 in displays with webcam 600927 001 For use in computers with 15 6 in displays with webcam 600926 001 2 Webcam module 598671 001 3 Display For Reference only Not spared separately Display assembly components 31 ...

Page 42: ...uters with 15 6 in displays 600925 001 7 WLAN and WWAN antenna transceivers and cables 8 Display enclosure For use in computers with 17 3 in displays 600929 001 For use in computers with 15 6 in displays and black trim 600928 001 For use in computers with 15 6 in displays and red trim 607133 001 Plastics Kit Item Description Spare part number Plastics Kit 598673 001 1 ExpressCard slot bezel 2 Opti...

Page 43: ...For use in computers with 15 6 in displays includes DC in cable 1 USB cable 2 Bluetooth cable 3 and RJ 11 cable 4 599807 001 1 DC in cable lengths differ for 17 3 in and 15 6 in computers 2 USB cable lengths differ for 17 3 in and 15 6 in computers 3 Bluetooth cable lengths differ for 17 3 in and 15 6 in computers 4 RJ 11 cable common to both 17 3 in and 15 6 in computers Cable Kits 33 ...

Page 44: ...e 3 599806 001 For use in computers with 17 3 in displays includes items 1 2 and 3 606974 001 Display cable HD 629030 001 1 Microphone cable lengths differ for 17 3 in and 15 6 in computers 2 WWAN transceiver with cable lengths differ for 17 3 in and 15 6 in computers 3 WLAN transceiver with cable lengths differ for 17 3 in and 15 6 in computers 34 Chapter 3 Illustrated parts catalog ...

Page 45: ...puters with 17 3 in displays 606973 001 For use in computers with 15 6 in displays 606972 001 Mass storage devices Item Description Spare part number 1 Hard drive includes bracket 750 GB 5400 rpm 598699 001 640 GB 5400 rpm 617667 001 500 GB 7200 rpm 598698 001 320 GB 7200 rpm 598697 001 250 GB 7200 rpm 598696 001 2 Optical drive includes bezel DVD RW Double Layer Drive with LightScribe 598694 001 ...

Page 46: ...ete graphics 613153 001 Power cords For use in Argentina 490371 D01 For use in Australia and New Zealand 490371 011 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in India 490371 D61 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in Japan 490371 291 For use in the People s Republic of China 490371 AA1 For...

Page 47: ... 5 Phillips 2 7 0 screws 5 Phillips 2 5 3 0 screws 5 Phillips 2 5 5 0 screws 5 Torx 2 5 5 0 screws 5 Torx 2 5 6 0 screws 5 Phillips 2 5 8 0 screws 10 Phillips 3 0 4 0 screws 598672 001 Rubber Kit contains 10 front and 10 rear rubber feet 10 back edge screw covers and 10 mylar screw covers for LCD bezel 598678 001 Miscellaneous parts 37 ...

Page 48: ...e Verde the Central African Republic Chad Chile the People s Republic of China Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guine...

Page 49: ...lic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Tu...

Page 50: ...ates Uruguay Venezuela Vietnam Virgin Islands 587259 001 Intel Core processor i7 620M 2 26 GHz 4 MB cache 593533 001 Realtek RTL8191SE 802 11b g n WiFi Adapter 593572 001 Battery 6 cell 47 Wh 2 2 Ah for use in computers with 15 6 in displays 593573 001 Battery 9 cell 93 Wh 2 8 Ah for use in computers with 15 6 in displays 593576 001 Battery 8 cell 73 Wh 2 55 Ah for use in computers with 17 3 in di...

Page 51: ...Rubber Kit includes 4 rubber feet 2 back edge screw covers and 4 mylar screw covers for LCD bezel 598679 001 Display Hinge Kit for use in computers with 15 6 in display 598680 001 Base enclosure for use in computers with 15 6 in displays 598681 001 Base enclosure for use in computers with 17 3 in displays 598682 001 Top cover for use in computers with 15 6 in displays 598683 001 Top cover for use ...

Page 52: ...ys 598691 A41 Keyboard for use in Europe on computers with 15 6 in displays 598691 A81 Keyboard for use in the Czech Republic on computers with 15 6 in displays 598691 AB1 Keyboard for use in Taiwan on computers with 15 6 in displays 598691 AD1 Keyboard for use in South Korea on computers with 15 6 in displays 598691 B31 Keyboard for International use on computers with 15 6 in displays 598691 B71 ...

Page 53: ...rd for use in Europe on computers with 17 3 in displays 598692 A81 Keyboard for use in the Czech Republic on computers with 17 3 in displays 598692 AB1 Keyboard for use in Taiwan on computers with 17 3 in displays 598692 AD1 Keyboard for use in South Korea on computers with 17 3 in displays 598692 B31 Keyboard for International use on computers with 17 3 in displays 598692 B71 Keyboard for use in ...

Page 54: ...gin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa Rica Croatia Cyprus Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Ga...

Page 55: ...ippines Poland Portugal Puerto Rico the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia and Montenegro Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and Grenadines Suriname Swaziland Sweden Switzerland Syria Taiwan Tajikistan...

Page 56: ...for use in the Asia Pacific region 609952 001 Power button board 611699 001 Intel Celeron P4500 processor 1 86 GHz 2 MB L2 cache 613152 001 65 W AC adapter for use in computers with UMA graphics 613153 001 90 W Slimline PFC AC adapter for use in computers with discrete graphics 613161 001 65 W Smart AC adapter with power factor correction PFC RC V EM 3W for use in the Asia Pacific region 613584 00...

Page 57: ...th webcam WWAN and champagne colored trim 1366 768 resolution 626118 001 15 6 in HD BrightView display assembly for use in computers with champagne colored trim 1366 768 resolution 626119 001 15 6 in HD BrightView display assembly for use in computers with webcam and champagne colored trim 1366 768 resolution 626120 001 15 6 in HD BrightView display assembly for use in computers with webcam WWAN a...

Page 58: ...include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply...

Page 59: ... inserting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is no...

Page 60: ...ep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The follo...

Page 61: ...nd and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive f...

Page 62: ...tween the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance St...

Page 63: ...ce tag 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description Th...

Page 64: ...adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 598678 001 There are 4 rubber feet that attach to the base enclosure in the locations illustrated below 54 Chapter 4 Removal and replacement procedures ...

Page 65: ...s off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward...

Page 66: ...oards see Sequential part number listing on page 38 Before removing the switch cover and keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging t...

Page 67: ...ers on the rear edge of the computer 2 Two PM2 5 2 5 screws 3 Three PM2 0 2 5 broadhead screws located in the battery bay 3 Open the computer as far as possible 4 Slide the switch cover back 1 and then remove it from the computer 2 Component replacement procedures 57 ...

Page 68: ...est 7 Release the zero insertion force ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board NOTE Only disconnect the keyboard cable from the system board when replacing the keyboard or removing the top cover It is not recommended that you disconnect the cable unless it is absolutely necessary 58 Chapter 4 Removal and replacement procedur...

Page 69: ...8 Remove the keyboard 3 Reverse this procedure to install the switch cover and keyboard Component replacement procedures 59 ...

Page 70: ...vices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 NOTE It is not necessary to disconnect the keyboard cable from the system board to remove the me...

Page 71: ...s bezel 598694 001 Blu ray Disc ROM Drive with SuperMulti DVD R RW Double Layer includes bezel 598695 001 DVD ROM Drive includes bezel 598693 001 Before removing the optical drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connec...

Page 72: ... that secures the optical drive to the computer 3 Insert a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the right to release the optical drive from the computer 4 Remove the optical drive 3 from the computer NOTE 15 6 in model shown below 5 If it is necessary to replace the optical drive bracket position the optical drive with the rear toward you...

Page 73: ...114 001 Before removing the power button board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unpluggin...

Page 74: ...bon cable 2 from the system board 2 Remove the screw 1 that secures the power button board to the base pan and the slide the board out of the retainer 2 to the left 3 to remove it Reverse this procedure to install the power button board 64 Chapter 4 Removal and replacement procedures ...

Page 75: ...ect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Disconnect the power button cable from the system board see Power button board on page 63 Remove the speakers from the 17 3 in computer 1 Remove the two PM...

Page 76: ...eakers 3 from the computer Remove the speakers from the 15 6 in computer 1 Remove the two PM2 5x6 0 screws 1 that secure the speakers to the top cover 2 Disconnect the speaker cable connector 2 from the system board 66 Chapter 4 Removal and replacement procedures ...

Page 77: ...turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page...

Page 78: ...l shield 3 Raise the thermal shield 2 and remove it 3 from the computer Remove the thermal shield on the 15 6 in computer 1 Position the computer right side up with the front toward you 2 Remove the two PM2 5 3 0 screws 1 and 2 from the thermal shield 3 Raise the thermal shield 3 and remove it 4 from the computer 68 Chapter 4 Removal and replacement procedures ...

Page 79: ...Reverse this procedure to reassemble and install an optical drive Component replacement procedures 69 ...

Page 80: ...lands Intel Centrino Wireless N1000 802 11 b g 1x2 585984 001 For use in Andorra Antigua Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Bolivia Bosnia Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile China Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France French ...

Page 81: ...riname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504593 004 Atheros 9285G 802 11 b g n WiFi Adapter for use in all countries and regions 605560 005 Realtek RTL8AISE 802 11b g n WiFi Ad...

Page 82: ...01 For use in Afghanistan Albania Algeria Andorra Angola Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic...

Page 83: ...Antigua and Barbuda Argentina Armenia Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Canada Cape Verde the Cayman Islands Central African Republic Chad Chile the People s Republic of China Colombia Comoros Congo Costa ...

Page 84: ...move the following components a Switch cover and keyboard see Switch cover and keyboard on page 56 b Thermal shield see Thermal shield on page 67 Remove the WLAN module 1 Position the computer right side up with the front toward you 2 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white ...

Page 85: ...dule 3 by pulling the module away from the slot at an angle NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WLAN module Component replacement procedures 75 ...

Page 86: ...he operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 Remove the WWAN module 1 Position the computer r...

Page 87: ...dule 3 by pulling the module away from the slot at an angle NOTE WWAN modules are designed with a notch 4 to prevent incorrect insertion Reverse this procedure to install the WWAN module Component replacement procedures 77 ...

Page 88: ...evices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components a Switch cover and keyboard see Switch cover and keyboard on page 56 b Thermal shield see Thermal shield on page 67 Remove the heat sink For ...

Page 89: ...3 Disconnect the fan cable from the system board 7 and then remove the heat sink 8 Component replacement procedures 79 ...

Page 90: ...rial is included with all heat sink system board and processor spare part kits For computers with UMA subsystem memory on the system board follow these steps 1 Position the computer right side up with the front toward you 2 Following the sequence stamped into the heat sink loosen the four screws 1 2 3 4 around the processor 80 Chapter 4 Removal and replacement procedures ...

Page 91: ...3 Disconnect the fan cable from the system board 5 and remove the heat sink 6 Component replacement procedures 81 ...

Page 92: ...ents 1 and the system board 2 each time the heat sink is removed Replacement thermal material is included with all heat sink system board and processor spare part kits Reverse this procedure to install the heat sink and fan 82 Chapter 4 Removal and replacement procedures ...

Page 93: ...rocessor P4500 1 86 GHz 611699 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet ...

Page 94: ...triangle 4 embossed on the processor socket Reverse this procedure to install the processor Palm rest Description Spare part number Palm rest for 17 3 in displays includes TouchPad 598689 001 Palm rest for 17 3 in displays with fingerprint reader includes TouchPad 599805 001 Palm rest for 15 6 in displays includes TouchPad 598688 001 Palm rest for 15 6 in displays with red trim includes TouchPad 6...

Page 95: ... all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 Remove the palm rest 1 Position the computer right side up with the front toward...

Page 96: ...rprint cables are connected and then disconnect the cables 2 and 4 from the system board NOTE Only select models are equipped with fingerprint readers 5 Remove the palm rest Reverse this procedure to install the palm rest 86 Chapter 4 Removal and replacement procedures ...

Page 97: ...ower from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the Switch cover and keyboard see Switch cover and keyboard on page 56 NOTE It is not necessary to remove the keyboard cable from the system board when removing the hard drive 6 Remove the palm rest see Palm rest on p...

Page 98: ...rd drive bracket remove the two Phillips PM3 0 4 0 hard drive bracket screws 1 from each side of the hard drive 6 Lift the bracket 2 straight up to remove it from the hard drive Reverse this procedure to reassemble and install the hard drive 88 Chapter 4 Removal and replacement procedures ...

Page 99: ...computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 R...

Page 100: ...isplay assembly CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 1 Remove the six Torx M2 5 6 0 screws 1 that secure the display assembly to the computer 90 Chapter 4 Removal and replacement procedures ...

Page 101: ...2 Lift the display assembly 2 straight up Component replacement procedures 91 ...

Page 102: ...ers 1 at the bottom corners of the display and the two Torx M2 0 6 0 screws 2 that secure the display bezel to the display assembly 4 Flex the bottom bezel 1 around the hinge areas on the inside of the display enclosure and work around the periphery of the bezel 2 and 3 92 Chapter 4 Removal and replacement procedures ...

Page 103: ...on the display enclosure 1 and disconnect the webcam cable from the module 2 The webcam module with cable can be ordered by using spare part number 598671 001 NOTE To replace the webcam module in the display enclosure align the holes on the webcam module with the pins on the display enclosure and press onto the double sided tape Component replacement procedures 93 ...

Page 104: ...M2 0 3 0 screws 1 that secure the display hinges to the display panel and then remove the display hinges 2 The left and right display hinges are available in the Display Hinge Kit spare part number 602677 001 for computers with 17 3 in displays 9 If it is necessary to replace the display cable turn the display panel upside down and remove the microphone 1 and the microphone cable 2 from the cable ...

Page 105: ...the display panel 3 and remove the webcam cable 4 from the raceway The display cable is spared in the LCD cable kit spare part number 599806 001 Reverse this procedure to reassemble and install the display assembly Component replacement procedures 95 ...

Page 106: ...ly 1366 768 resolution 624238 001 15 6 in WVA LVDS HD AntiGlare display assembly 1366 768 resolution 624643 001 For use only with computers with 15 6 in displays and red trim 15 6 in HD BrightView display assembly for use in computers with webcam and WWAN 1366 768 resolution 604859 001 15 6 in HD BrightView display assembly for use in computers with webcam 1366 768 resolution 604858 001 15 6 in HD...

Page 107: ...outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 6 Disconnect the power button cable from the system board see Power button board on page 63 7 Remove the speakers see Speakers on page 65 8 Remove the thermal shield see Thermal shield on page 67 Remove the display c...

Page 108: ...ible CAUTION Support the display assembly when removing the retaining screws Failure to support the display assembly can result in damage to the display assembly and other computer components 3 Remove the six Torx M2 5 6 0 screws 1 that secure the display assembly to the computer 98 Chapter 4 Removal and replacement procedures ...

Page 109: ...lar screw covers 1 and the 2 Torx M2 5 6 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Rubber Kit spare part number 598678 001 6 Flex the bottom bezel 1 around the hinge areas on the inside of the display enclosure and work around the periphery of the bezel 2 and 3 Component replacement procedures 99 ...

Page 110: ...2 The webcam module and cable can be ordered by using spare part number 598671 001 NOTE To replace the webcam module in the display enclosure align the holes on the webcam module with the pins on the display enclosure and press onto the double sided tape 9 If it is necessary to replace the display hinges remove the six Torx M2 5 5 0 screws 1 that secure the hinges to the display housing 100 Chapte...

Page 111: ...anel and then remove the display hinges 2 The left and right display hinges are available in the Hinge Kit spare part number 598679 001 for computers with 15 6 in displays To replace the webcam webcam cable and display cable 1 Remove the microphone from its socket 1 and lift its cable 2 from the raceway Component replacement procedures 101 ...

Page 112: ...y panel with adhesive tape To remove the WLAN and WWAN antennas 1 Peel the WLAN 1 and WWAN 2 antenna receivers from the housing 2 Route the antenna cables 3 out of the routing channels in the inside of the display housing Reverse this procedure to install the display assembly 102 Chapter 4 Removal and replacement procedures ...

Page 113: ...g the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 6 Remove the optical drive see Optical drive on page 61 7 Remove the power button board cable see Power button board on page 63 8 Remove the speakers see Speakers on page 65 9 Remove the thermal shield seeThermal shield on page 67 10 Remove ...

Page 114: ... board cable from the system board by releasing the ZIF connector 1 and then disconnecting the cable 2 3 Remove the 17 Torx M2 5 6 0 screws that secure the top cover to the computer 104 Chapter 4 Removal and replacement procedures ...

Page 115: ...s from the base enclosure Remove the top cover on 15 6 in computers 1 Position the computer right side up with the front toward you 2 Disconnect the power button board cable from the system board by releasing the ZIF connector 1 and then disconnecting the cable 2 Component replacement procedures 105 ...

Page 116: ...the top cover to the computer 4 Remove the ExpressCard bezel 1 then angle the top cover up 2 and lift it up 3 until it disengages from the base enclosure Reverse this procedure to install the top cover 106 Chapter 4 Removal and replacement procedures ...

Page 117: ...the switch cover and keyboard see Switch cover and keyboard on page 56 6 Remove the optical drive see Optical drive on page 61 7 Remove the power button board cable see Power button board on page 63 8 Remove the speakers see Speakers on page 65 9 Remove the thermal shield see Thermal shield on page 67 10 Remove the display assembly see Display assembly on computers with 17 3 in displays on page 89...

Page 118: ...2 Release the RTC battery from the socket 1 on the system board and lift the battery 2 up Reverse this procedure to install the RTC battery 108 Chapter 4 Removal and replacement procedures ...

Page 119: ...the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the switch cover and keyboard see Switch cover and keyboard on page 56 6 Remove the optical drive see Optical drive on page 61 7 Remove the power button board cable see Power button board on page 63 8 Remove the speakers see Speakers on page 65 9 Remove the th...

Page 120: ... you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the s...

Page 121: ... page 84 12 Remove the hard drive see Hard drive on page 87 13 Remove the top cover see Top cover on page 103 Remove the modem module 1 Position the computer right side up with the front toward you 2 Remove the two Phillips PM2 5 3 0 screws 1 that secure the modem module to the system board 3 Lift the modem module 2 straight up from the system board 4 Disconnect the modem module cable 3 The modem ...

Page 122: ...56 6 Remove the optical drive see Optical drive on page 61 7 Remove the power button board cable see Power button board on page 63 8 Remove the speakers see Speakers on page 65 9 Remove the thermal shield see Thermal shield on page 67 10 Remove the display assembly see Display assembly on computers with 17 3 in displays on page 89 or Display assembly on computers with 15 6 in displays on page 96 1...

Page 123: ...4 Remove the audio board 4 by pulling the module straight up and off the computer Reverse this procedure to install the audio board Component replacement procedures 113 ...

Page 124: ...raphics for use in 4720s models 628794 001 System board with ATI Mobility Radeon HD 5470 graphics for use in 4520s models 628795 001 Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the com...

Page 125: ...odem module on page 110 Processor see Processor on page 83 Audio board see Audio board on page 112 Remove the system board 1 Position the computer right side up with the front toward you 2 Remove the M2 0x3 0 screw on the left of the system board 1 3 If this is a 17 3 in computer remove the single M2 0 x 3 0 screw 2 that secures the optical drive connector to the base NOTE The 15 6 in computer doe...

Page 126: ...he power cable 1 from the system board and the connector 2 from the computer 7 Disconnect the RJ11 cable 1 from the system board and the connector 2 from the computer 116 Chapter 4 Removal and replacement procedures ...

Page 127: ...mputer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Rem...

Page 128: ...ee Hard drive on page 87 13 Remove the top cover see Top cover on page 103 Remove the USB connector assembly 1 Position the computer right side up with the right side toward you 2 Remove the Phillips PM2 5 3 0 screw 1 that secures the USB connector assembly to the base enclosure 3 Disconnect the cable from the system board 2 4 Remove the USB connector assembly 3 from the base enclosure Reverse thi...

Page 129: ...e switch cover and keyboard see Switch cover and keyboard on page 56 6 Remove the optical drive see Optical drive on page 61 7 Remove the power button board cable see Power button board on page 63 8 Remove the speakers see Speakers on page 65 9 Remove the thermal shield see Thermal shield on page 67 10 Remove the display assembly see Display assembly on computers with 17 3 in displays on page 89 o...

Page 130: ...ther the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 55 5 Remove the following components...

Page 131: ... drive see Hard drive on page 87 i Top cover see Top cover on page 103 Remove the power connector assembly 1 Position the computer right side up with the right side toward you 2 Disconnect the cable from the system board 1 and remove the tape and cable from the routing channel in the base enclosure 3 Lift the power connector 2 from the base enclosure Reverse this procedure to install the power con...

Page 132: ...0 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the ...

Page 133: ...es and Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu messag...

Page 134: ...system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version Start up Test Verifies the system components needed for starting the computer Run in Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory insta...

Page 135: ...nges entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Computer Setup 125 ...

Page 136: ...S administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT p select models only Enable disable Anti theft Protection DriveLock Password Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master password NOTE DriveLock settings are ...

Page 137: ...ot Express Boot Popup delay in seconds Enable disable custom logo disabled by default Enable disable display diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot...

Page 138: ...anced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security enabled by default Select a SATA Serial Advanced Technology Attachment device...

Page 139: ...e HP QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable Intel TXT Trust Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT technology enabled by default Enable disable wake on USB enabl...

Page 140: ...n LAN state Options include the following Disabled Boot to Network default setting Follow Boot Order Enable disable the ambient light sensor enabled by default Enable disable the notebook upgrade bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default E...

Page 141: ... slot select models only Enable disable the eSATA port select models only AMT Options select models only NOTE All AMT options are disabled by default Enable disable firmware verbosity Enable disable AMT setup prompt Ctrl P Enable disable USB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode Options include the following ANSI default setting VT100 E...

Page 142: ...y 1 memory module hard drive and 6 cell battery 2 5 kg 5 5 lbs Weight 17 3 in equipped with optical drive WXGA display assembly 1 memory module hard drive and 6 cell battery 3 1kg 6 8 lbs Input power Operating voltage 18 5 V dc 4 74 A 90 W Operating current 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F N...

Page 143: ...ct safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 17 3 in display specifications Metric U S Dimensions Height 23 334 cm 9 2 in Width 39 86 cm 15 7 in Diagonal 43 94 cm 17 3 in Number of colors Up to 16 8 million Contrast ratio 500 1 typical BrightView 300 1 typical AntiGlare Brightness 200 nits typical Pixel resolution Form...

Page 144: ...9 1 cm 15 6 in Number of colors Up to 16 8 million Contrast ratio 500 1 min BrightView 300 1 min AntiGlare Brightness 200 nits typical Pixel resolution Format 1366 768 Configuration RGB Backlight LED Response Time 8 ms typ Total power consumption 4 1 W max Viewing angle CR 10 SVA 134 Chapter 6 Specifications ...

Page 145: ... ms Average 12 ms 12 ms 13 ms 13 ms 13 ms Maximum 22 ms 22 ms 24 ms 24 ms 24 ms Logical blocks 1 465 452 80 6 1 250 263 72 8 1 048 576 00 0 625 141 400 488 376 280 Disc rotational speed 5400 rpm 5400 rpm 5400 rpm 5400 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 1 GB 1 billion by...

Page 146: ...d Form 2 CD R CD RW Photo CD single and multisession CD Bridge Access time CD DVD Random 100 ms 125 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s 136 Chapter 6 Specifications ...

Page 147: ...RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer...

Page 148: ...R HD DVD R for Dual Layer HD DVD RW BD ROM BD R BR RE CD R and CD RW DVD R DVD R 9 DVD RW DVD R DVD R 9 DVD RW DVD RAM Access time CD DVD HD Random 170 ms 170 ms 230 ms Cache buffer 8 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD...

Page 149: ... For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after s...

Page 150: ...lled in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps NOTE Be sure that the computer is connected to AC power ...

Page 151: ...u may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed ...

Page 152: ...ately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows 7 operating system DVD go to http w...

Page 153: ... perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should conti...

Page 154: ... process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your ...

Page 155: ...rocess restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start Computer NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your opera...

Page 156: ... recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows ...

Page 157: ...d create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it u...

Page 158: ... the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Window...

Page 159: ...ons to install the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs Backup and recovery in Windows XP 149 ...

Page 160: ...assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 150 Chapter 8 Connector pin assignments ...

Page 161: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 151 ...

Page 162: ...2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 Consumer electronic control CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 152 Chapter 8 Connector pin assignments ...

Page 163: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 11 modem 153 ...

Page 164: ... 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 154 Chapter 8 Connector pin assignments ...

Page 165: ...s listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volt...

Page 166: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 167: ...handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This se...

Page 168: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 158 Chapter 10 Recycling ...

Page 169: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 159 ...

Page 170: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 160 Chapter 10 Recycling ...

Page 171: ...l 16 Turn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 161 ...

Page 172: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 162 Chapter 10 Recycling ...

Page 173: ...61 spare part number 30 36 61 specifications 138 Bluetooth module removal 109 spare part number 24 109 Bluetooth module cable illustrated 33 boot options 127 boot order 127 broadband module spare part number 29 built in device ambient light sensor 130 audio device 130 bay device 130 Bluetooth device 130 fingerprint reader 130 integrated camera 130 internal speakers 130 microphone 130 modem 130 Net...

Page 174: ...e menu 124 finger print reader product description 6 fn key identifying 13 function keys identifying 13 G graphics product description 2 grounding equipment and methods 52 H hard drive precautions 49 product description 3 removal 87 spare part numbers 30 35 87 specifications 135 hard drive bracket removal 88 hard drive recovery 142 145 HDMI port pin assignments 152 headphone audio out jack pin ass...

Page 175: ...ial Bus USB port 154 plastic parts 48 Plastics Kit contents 32 spare part number 32 pointing devices product description 6 port options 1394 port 131 eSATA port 131 ExpressCard slot 131 flash media reader 131 parallel port 131 serial port 131 USB port 131 ports eSATA USB 16 external monitor 15 HDMI 16 product description 5 USB 15 16 power button board removal 63 spare part number 23 power button i...

Page 176: ...puter 132 display 133 134 DVD ROM Drive 136 DVD RW Double Layer Drive with LightScribe 137 hard drive 135 optical drive 136 137 138 static shielding materials 52 switch cover removal 56 spare part number 23 56 system board removal 114 spare part number 24 spare part numbers 24 114 System Configuration menu 127 system date and time 124 system diagnostics 124 system fan 128 system IDs 126 system inf...

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