i.
Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint sensor,
one or two prompts will appear. One to clear the TPM and the other to Reset Fingerprint Sensor;
press
F1
to accept or
F2
to reject.
j.
Remove all power and system batteries for at least 24 hours.
2.
Remove and retain the storage drive or clear the contents of the drive.
Clear the drive contents by using the BIOS Setup Secure Erase command option, or by using a third party
utility designed to erase data from an SSD. To run Secure Erase, follow these steps:
a.
Enter BIOS Setup by powering on the system, and then pressing
F10
when prompted near
the bottom of the display.
b.
Select the Security menu and scroll down to the Utilities menu.
c.
Select Hard Drive Tools.
d.
Under Utilities, select Secure Erase, and then select the desired hard drive.
Non-volatile memory usage
Non Volatile
Memory Type
Amount
(Size)
Does this
memory
store
customer
data?
Does this
memory
retain data
when power
is removed?
What is
the purpose
of this
memory?
How is data input into this
memory?
How is this memory write
protected?
HP Sure Start flash
(select models
only)
2 MB
No
Yes
Provides
protected
backup
of critical
System BIOS
code, EC
firmware, and
critical PC
configuration
data for select
platforms that
support HP Sure
Start.
For more
information,
see
Sure Start
(select models
only)
on page 101
Data cannot be written to this
device via the host processor.
The content is managed solely
by the HP Sure Start
Embedded Controller.
This memory is protected
by the HP Sure Start
Embedded Controller.
Real Time Clock
(RTC) battery
backed-up CMOS
configuration
memory (CMOS)
256 Bytes
No
Yes
Stores system
date and time
and limited
keyboard
controller data.
Using the F10 Setup utility or
changing the Microsoft
Windows date & time.
This memory is not write-
protected. HP
recommends password
protecting the F10 Setup
utility.
Controller (NIC)
EEPROM
64 Kbytes
(not customer
accessible)
No
Yes
Store NIC
configuration
and NIC
firmware.
Using a utility from the NIC
vendor that can be run from
DOS.
A utility is required to
write data to this memory
and is available from NIC
vendor. Writing data to
this ROM in an
inappropriate manner will
render the NIC non-
functional.
98
Chapter 15 Statement of Volatility
