HP Photosmart 620 series Page 53 Maintenance And Service Manual Download

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Spare part
number

Description

605813-261

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Bulgaria

605813-281

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Thailand

605813-291

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Japan

605813-A41

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Europe

605813-A81

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in the Czech Republic

605813-AB1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Taiwan

605813-AD1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in South Korea

605813-B31

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for International use

605813-B71

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Finland

605813-BA1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Slovenia

605813-BB1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Israel

605813-BG1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Switzerland

605813-DD1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Iceland

605813–DH1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in the Netherlands

605813-DJ1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in Greece

605813-DW1

Keyboard for

35.6-cm

(14.0-in) and

33.8-cm

(13.3-in) computers for use in the French Arabic region

605814-001

Keyboard for

39.6-cm

(15.6-in) computers for use in the United States

605814-031

Keyboard for

39.6-cm

(15.6-in) computers for use in the United Kingdom

605814-041

Keyboard for

39.6-cm

(15.6-in) computers for use in Germany

605814-051

Keyboard for

39.6-cm

(15.6-in)) computers for use in France

605814-061

Keyboard for

39.6-cm

(15.6-in) computers for use in Italy

605814-071

Keyboard for

39.6-cm

(15.6-in) computers for use in Spain

605814-081

Keyboard for

39.6-cm

(15.6-in) computers for use in Denmark

605814-091

Keyboard for

39.6-cm

(15.6-in) computers for use in Norway

605814-121

Keyboard for

39.6-cm

(15.6-in) computers for use in French Canada

605814-131

Keyboard for

39.6-cm

(15.6-in) computers for use in Portugal

605814-141

Keyboard for

39.6-cm

(15.6-in) computers for use in Turkey

605814-161

Keyboard for

39.6-cm

(15.6-in) computers for use in Latin America

605814-171

Keyboard for

39.6-cm

(15.6-in) computers for use in Saudi Arabia

605814-201

Keyboard for

39.6-cm

(15.6-in) computers for use in Brazil

605814-211

Keyboard for

39.6-cm

(15.6-in) computers for use in Hungary

605814-251

Keyboard for

39.6-cm

(15.6-in)) computers for use in Russia

Sequential part number listing

Summary of Contents for Photosmart 620 series

Page 1: ...mpaq 320 Notebook PC Compaq 321 Notebook PC Compaq 420 Notebook PC Compaq 421 Notebook PC Compaq 620 Notebook PC Compaq 621 Notebook PC HP 420 Notebook PC HP 620 Notebook PC Maintenance and Service Guide ...

Page 2: ...stered trademarks of Microsoft Corporation SD Logo is a trademark of its proprietor The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technica...

Page 3: ...llow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for Safety o...

Page 4: ...iv Safety warning notice ...

Page 5: ...ltimedia components 20 Wireless antennas select models only 22 Additional hardware components 23 3 Illustrated parts catalog 24 Service tag 24 Computer major components 26 Display assembly components 33 Plastics Kit 35 Cables 36 Mass storage devices 37 Miscellaneous parts 39 Sequential part number listing 40 4 Removal and replacement procedures 49 Preliminary replacement requirements 49 Tools requ...

Page 6: ...ule 66 Optical drive 68 Fan 69 Heat sink 70 Processor 71 Palm rest 73 Keyboard 78 Top cover 82 Power switch board 87 Bluetooth module 89 USB connector assembly 90 Speaker 92 Display assembly 93 System board 102 Main battery connector 106 RTC battery 108 Modem module 109 Audio board 111 5 Computer Setup 113 Computer Setup in Windows 113 Starting Computer Setup 113 Using Computer Setup 113 Navigatin...

Page 7: ...33 Hard drive specifications 134 DVD ROM Drive specifications 135 DVD RW Double Layer Combo Drive specifications 136 7 Backup and recovery 137 Backup and recovery in Windows 7 137 Overview 137 Backing up your information 137 Performing a recovery 139 Using the Windows recovery tools 139 Using f11 140 Using a Windows 7 operating system DVD purchased separately 140 Backup and recovery in Windows Vis...

Page 8: ... in microphone 148 Audio out headphone 148 External monitor 149 HDMI 150 RJ 11 modem 151 RJ 45 network 152 Universal Serial Bus 152 9 Power cord set requirements 153 Requirements for all countries and regions 153 Requirements for specific countries and regions 154 10 Recycling 155 Battery 155 Display 155 Index 161 viii ...

Page 9: ...Notebook PC HP 420 Notebook PC HP 620 Notebook PC Processors Intel Celeron processors T3300 2 00 GHz 800 MHz FSB 1 MB cache T3100 1 90 GHz 800 MHz FSB 1 MB cache T3000 1 80 GHz 800 MHz FSB 1 MB cache T1700 1 83 GHz 667 MHz FSB 1 MB cache T1600 1 66 GHz 667 MHz FSB 1 MB cache 900 2 20 GHz 800 MHz FSB 1 MB cache Intel Pentium processor T4400 2 20 GHz 800 MHz FSB TJ 100 T4300 2 10 GHz 800 MHz FSB TJ ...

Page 10: ... ICH 9M Southbridge Graphics Intel GMA 4500M Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated Intel GMA 4500MHD Universal Memory Architecture UMA graphics subsystem integrated with shared video memory dynamically allocated ATI Mobility Radeon HD 530v with 512 MB memory ATI Mobility Radeon HD 5470v with 512 MB memory Panels All display a...

Page 11: ...Memory 2 customer accessible upgradable memory module slots Supports dual channel memory Supports up to 4 GB of system RAM PC3 10600 1333 MHz DDR3 Supports the following configurations in all countries and regions 4096 MB total system memory 4096 MB 1 4096 MB total system memory 2048 MB 2 dual channel 3072 MB total system memory 2048 MB 1024 MB dual channel 2048 MB total system memory 2048 MB 1 20...

Page 12: ...ion of no optical drive Supports the following drives DVD ROM Drive DVD RW SuperMulti Double Layer Combo Drive with Lightscribe Diskette drive Supports external USB diskette drive only Audio Visual IDT 92HD88 Integrated microphone Single speaker Headphone and microphone jacks Integrated 2MP camera with fixed focus select models only Modem 56K V 92 3 8 cm 1 5 in data fax modem Supports no modem opt...

Page 13: ... n Realtek 802 11 b g n 1 x 1 Intel 802 11 b g n 1 x 2 Integrated wireless personal area network WPAN options by way of Bluetooth module Support option for no WPAN Bluetooth 2 1 External media cards One ExpressCard 33 mm Media Card Reader supporting Secure Digital SD Memory Card Secure Digital High Capacity SDHC Memory Card MultiMediaCard MMC formats Ports Audio in microphone Audio out stereo head...

Page 14: ...er EDGI Windows 7 Home Premium 64 with Office 2010 Starter excludes Japan Windows 7 Home Premium 64 with Office 2010 Starter EDGI Windows 7 Home Premium 32 with Office 2007 Personal Japan only Windows 7 Home Premium 32 with Office 2007 Personal with PowerPoint Japan only Windows 7 Home Premium 32 with Office 2007 Professional Japan only Windows 7 Home Premium 32 with Office 2010 Home and Business ...

Page 15: ...al 32 with Office 2010 Home and Business Japan only Windows 7 Professional 64 with Office 2010 Persoal Japan only Windows 7 Professional 64 with Office 2010 Home and Business Japan only Windows 7 Professional 64 with Office 2007 Professional Japan only Windows Vista Home Basic 32 with Office 2007 Personal Japan only Windows Vista Home Basic 32 with Office 2007 Professional and PowerPoint Japan onl...

Page 16: ...essional 32 with XP Pro images with Office 2007 Personal Japan only Windows 7 Professional 32 with XP Pro images with Office 2007 Personal with PowerPoint Japan only Windows 7 Professional 32 with XP Pro images with Office 2007 Professional Japan only Preinstalled Windows 7 Professional 32 with MS Basics Japan only Windows 7 Home Premium 32 with MS Basics Japan only Windows 7 Home Premium 64 with ...

Page 17: ... 7 Professional 64 DRDVD Windows 7 Home Premium Pro DRDVD Windows 7 Starter Home Basic Windows XP Professional SRDVD SuSE Linux Red Flag Linux People s Republic of China only DRDVD Windows Vista DRDVD Windows XP Pro Certified Microsoft WHQL SuSE Linux Web Support All Windows Vista 64 versions Windows 7 Professional 64 versions SuSE Linux Serviceability End user replaceable parts AC adapter Battery...

Page 18: ...TouchPad Moves the pointer and selects or activates items on the screen 2 TouchPad button The left and right sides of the single button function like the left and right buttons on an external mouse 3 TouchPad scroll zone Scrolls up or down 10 Chapter 2 External component identification ...

Page 19: ...Lights NOTE Refer to the illustration that most closely matches your computer Component Description 1 Caps lock light On Caps lock is on Top Components 11 ...

Page 20: ...The computer is in the Suspend state Off The computer is off or in Hibernation 3 Wireless light White An integrated wireless device such as a wireless local area network WLAN device is on Amber All wireless devices are off 12 Chapter 2 External component identification ...

Page 21: ...rn on the computer When the computer is on press the button to shut down the computer When the computer is in the Suspend state press the button briefly to exit Suspend When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn ...

Page 22: ...ireless key Because the wireless devices are enabled at the factory use the wireless key to turn on or turn off the wireless devices simultaneously 4 Function keys Execute frequently used system functions when pressed in combination with the fn key 5 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and the num lk keys 14 C...

Page 23: ... esc key 3 Function keys Execute frequently used system functions when pressed in combination with the fn key 4 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad when pressed in combination with the fn and the num lk keys 5 Wireless key Because the wireless devices are enabled at the factory use the wireless key to turn on or turn off the wireless devices simulta...

Page 24: ...tereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 3 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone Right side components Component Description 1 USB ports 2 Connect optional USB devices 2 RJ 11 modem jack select models onl...

Page 25: ...omponent Description 4 Optical drive light select models only Blinking The optical drive is being accessed 5 Optical drive button select models only Opens the optical drive tray Right side components 17 ...

Page 26: ...or projector 5 Battery light Amber A battery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly Off If the computer is plugged into an external power source the lights turn off when all batteries i...

Page 27: ...Bottom components Component Description 1 Battery release latches 2 Release the battery from the battery bay 2 Battery bay Holds the battery Bottom components 19 ...

Page 28: ...artment Contains the wireless LAN module slot CAUTION To prevent an unresponsive system and the display of a warning message replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country If you replace the module and then receive a warning message remove the module to restore computer functionality and then ...

Page 29: ... Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 5 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled 6 Speaker Produces sound Multimedia components...

Page 30: ...ocated in Help and Support Component Description 1 WWAN antennas 2 select models only Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 WLAN antennas 2 Send and receive wireless signals to communicate with wireless local area networks WLAN The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around ...

Page 31: ...d Connects an AC adapter to an AC outlet 2 Battery Powers the computer when the computer is not plugged into external power 3 AC adapter Converts AC power to DC power Batteries and power cords vary in appearance by country or region Additional hardware components 23 ...

Page 32: ...tifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is the alphanumeric identifier used to locate documents drivers and support for your computer 5 Warranty period This number descr...

Page 33: ...Service tag 25 ...

Page 34: ...Computer major components 26 Chapter 3 Illustrated parts catalog ...

Page 35: ... 0 in HD AntiGlare display assembly for use in computers without webcam 1366 768 resolution 605805 001 35 6 cm 14 0 in HD AntiGlare display assembly for use in computers equipped with webcam 1366 768 resolution 605806 001 35 6 cm 14 0 in HD BrightView display assembly for use in computers without webcam 1366 768 resolution 605807 001 35 6 cm 14 0 in HD BrightView display assembly for use in comput...

Page 36: ...m 15 6 in computers red 626095 001 4 TouchPad board 605795 001 5 Top cover Top cover for Compaq 33 8 cm 13 3 in computers 605774 001 Top cover for Compaq 33 8 cm 13 3 in computers red 616601 001 Top cover for HP 35 6 cm 14 0 in computers 605775 001 Top cover for Compaq 35 6 cm 14 0 in computers 605776 001 Top cover for HP 39 6 cm 15 6 in computers 605777 001 Top cover for Compaq 39 6 cm 15 6 in co...

Page 37: ...e HP Integrated module with Bluetooth 2 1 wireless technology For use in Andorra Argentina Australia Austria Bangladesh Belarus Belgium Bermuda Brazil Brunei Bulgaria Canada Cayman Islands Chile China Croatia Cyprus Czech Republic Denmark Egypt El Salvador Estonia Finland France Germany Greece French Guiana Guadeloupe Guam Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan...

Page 38: ...7 Speaker 605792 001 18 Audio board 605797 001 19 Base enclosure For use in 33 8 cm 13 3 in computers 605771 001 For use in 35 6 cm 14 0 in computers 605772 001 For use in 39 6 cm 15 6 in computers 605773 001 20 Battery 9 cell 93 Wh 2 8 Ah 593573 001 6 cell 47 Wh 2 2 Ah 593572 001 21 Memory module 4 GB PC3 10600 1333 MHz DDR3 599092 002 2 GB PC3 10600 1333 MHz DDR3 598856 001 1 GB PC3 10600 1333 M...

Page 39: ...d Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504593 004 Intel Wi Fi Link 1000 802 11b g n WLAN module For use in Andorra Antigua and Barbuda Argentina Aruba Australia Austria Azerbaijan the Bahamas Barbados Belgium Bolivia Bosnia and Herzegovina Brazil Brunei Bulgaria Canada Cayman Islands Chile China Colombia Costa Rica Croatia Cy...

Page 40: ...027 001 250 GB 5400 rpm 493994 001 160 GB 7200 rpm for use in 39 6 cm 15 6 in computers replaces 615844 001 614522 001 160 GB 7200 rpm 455954 001 160 GB 7200 rpm 652166 001 24 Optical drive includes bezel DVD ROM Drive 608140 001 DVD RW Double Layer Drive with LightScribe 608141 001 25 Access door For use in 33 8 cm 13 3 in and 35 6 cm 14 0 in computers 605784 001 For use in 39 6 cm 15 6 in comput...

Page 41: ...ith webcam 605754 001 Compaq 35 6 cm 14 0 in LCD bezel without webcam 605755 001 Compaq 35 6 cm 14 0 in LCD bezel with webcam 605756 001 HP 39 6 cm 15 6 in LCD bezel without webcam 605757 001 HP 39 6 cm 15 6 in LCD bezel with webcam 605758 001 Compaq 39 6 cm 15 6 in LCD bezel without webcam 605759 001 Compaq 39 6 cm 15 6 in LCD bezel with webcam 605760 001 2 Display Hinge Kit Hinge Kit for 35 6 cm...

Page 42: ... LVDS for use with 39 6 cm 15 6 in computers in APJ only 623181 001 Display panel BrightView LED back lighting LVDS for use with 39 6 cm 15 6 in computers in APJ only 623182 001 Display panel AntiGlare LED back lighting LVDS for use with 35 6 cm 14 in computers computers in APJ only 623176 001 Display panel BrightView LED back lighting LVDS for use with 35 6 cm 14 in computers computers in APJ onl...

Page 43: ... use in Compaq 39 6 cm 15 6 in computers 605765 001 For use in Compaq 39 6 cm 15 6 in computers red 626094 001 Plastics Kit Item Description Spare part number Plastics Kit 605786 001 1 Dummy ExpressCard 2 Dummy optical drive Plastics Kit 35 ...

Page 44: ...Cables Item Description Spare part number Cable Kit includes 605793 001 1 Bluetooth cable 2 RJ 11 cable 3 Main battery connector 36 Chapter 3 Illustrated parts catalog ...

Page 45: ...em Description Spare part number 1 Hard drive includes bracket and foam bumper 500 GB 7200 rpm replaces 614958 001 608139 001 500 GB 7200 rpm for use in 39 6 cm 15 6 in computers replaces 614523 001 and 614956 001 611029 001 320 GB 7200 rpm replaces 614957 001 608138 001 320 GB 7200 rpm for use in 39 6 cm 15 6 in computers replaces 614955 001 611028 001 250 GB 7200 rpm replaces 617441 001 608137 0...

Page 46: ...d drives that do not come with mounting bracket mounting screws and foam rubber bumpers includes 652169 001 Hard drive mounting bracket Hard drive retaining screw M3 3 4 5 4 Rubber bumper 15 5 3mm 2 Silicone bumper 12 5 5 7mm 2 Hard drive hardware kit for use in 33 8 cm 13 3 in and 35 6 cm 14 0 in computers not illustrated For use with replacement hard drives that do not come with mounting bracket...

Page 47: ...in the People s Republic of China 490371 AA1 For use in South Africa 490371 AR1 For use in South Korea 490371 AD1 For use in Switzerland 490371 111 For use in Taiwan 490371 AB1 For use in the United Kingdom 490371 031 For use in the United States 490371 001 Screw Kit includes 15 Torx 2 5 6 0 screws 15 Phillips 2 5 4 5 screws 15 Phillips 2 5 4 5 screws 15 Phillips 2 5 4 5 screws 15 Phillips 2 0 3 0...

Page 48: ...pt El Salvador Equitorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Ireland Israel Italy the Ivory Coast Jamaica Jordan Kazakhstan Kenya Kiribati Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Lux...

Page 49: ...raguay Peru the Philippines Poland Portugal Puerto Rico Quatar Romania San Marino Saudi Arabia Senegal Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Tanzania Thailand Trinidad and Tobago Turkey United Arab Emirates the United Kingdom the United States Uruguay the U S Virgin Islands Venezuela and Vietnam replaced by 600370 001 572925 001 Intel Celero...

Page 50: ...CD bezel with webcam 605753 001 HP 35 6 cm 14 0 in LCD bezel without webcam 605754 001 HP 35 6 cm 14 0 in LCD bezel with webcam 605755 001 Compaq 35 6 cm 14 0 in LCD bezel without webcam 605756 001 Compaq 35 6 cm 14 0 in LCD bezel with webcam 605757 001 HP 39 6 cm 15 6 in LCD bezel without webcam 605758 001 HP 39 6 cm 15 6 in LCD bezel with webcam 605759 001 Compaq 39 6 cm 15 6 in LCD bezel withou...

Page 51: ...9 6 cm 15 6 in computers does not include TouchPad board and cable 605784 001 Service door for 33 8 cm 13 3 in and 35 6 cm 14 0 in computers 605785 001 Service door for 39 6 cm 15 6 in computers 605786 001 Plastics Kit 605787 001 Fan for use in 33 8 cm 13 3 in and 35 6 cm 14 0 in computers 605789 001 Rubber Kit for 33 8 cm 13 3 in and 35 6 cm 14 0 in computers 605790 001 Screw Kit 605791 001 Fan f...

Page 52: ...n and 33 8 cm 13 3 in computers for use in the United States 605813 031 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in the United Kingdom 605813 041 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in Germany 605813 051 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in France 605813 061 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in co...

Page 53: ...5 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in the Netherlands 605813 DJ1 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in Greece 605813 DW1 Keyboard for 35 6 cm 14 0 in and 33 8 cm 13 3 in computers for use in the French Arabic region 605814 001 Keyboard for 39 6 cm 15 6 in computers for use in the United States 605814 031 Keyboard for 39 6 cm 15 6 in computers for u...

Page 54: ...for use in Greece 605814 DW1 Keyboard for 39 6 cm 15 6 in computers for use in the French Arabic region 608137 001 250 GB 7200 rpm hard drive for use in computers with 35 6 cm 14 in or 33 8 cm 13 3 in replaces 617441 001 608138 001 320 GB 7200 rpm hard drive for use in computers with 35 6 cm 14 in or 33 8 cm 13 3 in replaces 614957 001 608139 001 500 GB 7200 rpm hard drive for use in computers wit...

Page 55: ... computers in APJ only 623176 001 Display panel AntiGlare LED back lighting LVDS for use with 33 8 cm 13 3 in computers in APJ only 623181 001 Display panel AntiGlare LED back lighting LVDS for use with 39 6 cm 15 6 in computers in APJ only 623182 001 Display panel BrightView LED back lighting LVDS for use with 39 6 cm 15 6 in computers in APJ only 616602 001 Palm rest with TouchPad for use with 3...

Page 56: ... 001 160 GB 7200 rpm hard drive 652168 001 Hard drive hardware kit for use with 33 8 cm 13 3 in and 39 6 cm 14 0 in computers 652169 001 Hard drive hardware kit for use with 39 6 cm 15 6 in computers 48 Chapter 3 Illustrated parts catalog ...

Page 57: ...ons include some of the considerations that you must keep in mind during disassembly and assembly procedures NOTE As you remove each subassembly from the computer place the subassembly and all accompanying screws away from the work area to prevent damage Plastic parts CAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts A...

Page 58: ...erting a hard drive shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching the connector Before removing a diskette drive or optical drive be sure that a diskette or disc is not in...

Page 59: ...s Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The f...

Page 60: ...nd that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field...

Page 61: ...e between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistanc...

Page 62: ... 1 Product name This is the product name affixed to the front of the computer 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Model description This is ...

Page 63: ...d in the Rubber Kit spare part number 605789 001 for 33 8 cm 13 3 in and 35 6 cm 14 0 in computers and in Rubber Kit 608931 001 for 39 6 cm 15 6 in computers There are 4 rubber feet that attach to the base enclosure in the locations illustrated below Component replacement procedures 55 ...

Page 64: ...e computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface with the battery bay toward you 2 Slide the battery release latches 1 to release the battery 3 Remove the battery 2 from the computer Install the battery by inserting it into the battery bay until you hear a click...

Page 65: ...unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 Remove the service door on a 39 6 cm 15 6 in computer 1 Remove four Phillips PM2 0 3 0 screws 1 that secure the service door to the computer 2 Slide the service door 2 away from the computer Remove the service door on a 35 6 cm 14 in or 33 8 cm 13 3 in compu...

Page 66: ...2 Slide the service door 2 away from the computer Reverse this procedure to install the switch cover 58 Chapter 4 Removal and replacement procedures ...

Page 67: ...040 001 652166 001 Before removing the hard drive follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplug...

Page 68: ...th the front toward you 2 Remove the two Phillips PM2 5 6 0 screws 1 and the Phillips PM2 5 4 0 screw 2 that secure the hard drive to the computer 3 Grasp the mylar tab on the hard drive and slide the hard drive 3 to the right to disconnect it from the system board 4 Remove the hard drive 4 from the hard drive bay 60 Chapter 4 Removal and replacement procedures ...

Page 69: ... hard drive It is necessary to attach rubber or foam bumpers to drives and or hard drive brackets before installing them in the computer For a 39 6 cm 15 6 in computer using a 9 5mm thick hard drive attach 2 pieces of 15 5 3mm rubber from spares kit 652169 001 to the hard drive For a 39 6 cm 15 6 in computer using a 7 0mm thick hard drive attach 2 pieces of 12 5 5 7mm rubber from spares kit 652169...

Page 70: ...umper from spares kit 652168 001 to the outside of the hard drive bracket For a 35 6 cm 14 in or 33 8 cm 13 3 in computers using 7 mm thick hard drives attach 2 pieces of 13 9 5 3 1 mm rubber bumper from spares kit 652168 001 to the hard drive 62 Chapter 4 Removal and replacement procedures ...

Page 71: ...After the rubber or foam bumpers have been attached reverse the removal procedure to install the hard drive Component replacement procedures 63 ...

Page 72: ...t it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 Remove the memory module 1 Position the computer right ...

Page 73: ...ling the module away from the slot at an angle NOTE Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot Reverse this procedure to install a memory module Component replacement procedures 65 ...

Page 74: ...Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent and the Grenadines Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Togo Tonga Trinidad and Tobago Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 504593 004 Intel W...

Page 75: ...e computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 Remove the WLAN module 1 Disc...

Page 76: ...y first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 Remove the optical drive 1 Position the computer with the right side toward you 2 Remove the Phillips PM2 5 6 0 screw 1 that secures the optical drive to the computer 3 Insert a flat bladed screwd...

Page 77: ... the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 5...

Page 78: ... in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remo...

Page 79: ... with discrete graphics subsystems 1 Position the computer right side up with the front facing you 2 Following the sequence stamped into the heat sink loosen the captive screws 1 and 2 around the processor 3 Lift the heat sink 3 from the system board Processor NOTE The processor spare part kit includes replacement thermal material Component replacement procedures 71 ...

Page 80: ...moving the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the ...

Page 81: ...rest for Compaq units with 39 6 cm 15 6 in displays includes TouchPad red 626095 001 Palm rest for Compaq brand units with 35 6 cm 14 in displays includes TouchPad 605781 001 Palm rest for Compaq brand units with 33 8 cm 13 3 in displays includes TouchPad 605779 001 Palm rest for Compaq brand units with 33 8 cm 13 3 in displays includes TouchPad red 616602 001 Palm rest for HP brand units with 39 ...

Page 82: ...and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 Remove the palm rest on 39 6 cm 15 6 in computers 1 Position the computer upside down with the front toward you 2 Remove the two Torx M2 5 6 0 screws that secure the palm rest to the computer 3 Turn the computer over and pull up 1 on the top edge of...

Page 83: ...oard 5 Remove the palm rest Remove the palm rest on 35 6 cm 14 in or 33 8 cm 13 3 in computers 1 Position the computer upside down with the front toward you 2 Remove the two Torx M2 5 6 0 screws 1 and one Philllips PM2 25 2 5 broadhead screw 2 that secure the palm rest to the computer Component replacement procedures 75 ...

Page 84: ... ZIF connector 1 to which the TouchPad cable is connected and then disconnect the cable 2 from the system board 5 Remove the palm rest Remove the TouchPad board 1 Lay the palm rest on a protected surface upside down 2 Release the ZIF connector 1 and disconnect the cable 2 from the socket 76 Chapter 4 Removal and replacement procedures ...

Page 85: ...at secures the TouchPad board to the palm rest and lift the TouchPad board 2 from the palm rest Reverse this procedure to install the TouchPad board Reverse this procedure to install the palm rest Component replacement procedures 77 ...

Page 86: ... it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the palm rest see Palm rest on page 73 Remove t...

Page 87: ... the keyboard back toward the display then release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board Remove the keyboard on 35 6 cm 14 0 in and 33 8 cm 13 3 in computers 1 Position the computer upside down with the rear toward you Component replacement procedures 79 ...

Page 88: ...crews 1 one Phillips PM2 5 3 0 broadhead silver screw 2 and two Torx M2 5 6 0 screws 3 that secure the keyboard 3 Turn the unit over lift the top edge of the keyboard 1 and slide it 2 towards the display 80 Chapter 4 Removal and replacement procedures ...

Page 89: ... back toward the display then release the ZIF connector 1 to which the keyboard cable is attached and disconnect the keyboard cable 2 from the system board Reverse this procedure to install the switch cover and keyboard Component replacement procedures 81 ...

Page 90: ...5777 001 Top cover for use in HP brand computers with 35 6 cm 14 0 in displays 605775 001 Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer...

Page 91: ...n 1 of the ExpressCard to release it and then pull the card 2 from the computer 2 Position the computer upside down with the front toward you 3 Remove the nine Torx M2 5 6 0 screws 1 three Phillips PM2 5 3 0 black broadhead screws 2 and three Phillips PM2 0 3 0 screws 3 Component replacement procedures 83 ...

Page 92: ...4 Turn the computer over so it is right side up and remove four Torx M2 5 6 0 screws 5 Release the ZIF connector 1 and remove the power switch cable 2 84 Chapter 4 Removal and replacement procedures ...

Page 93: ...over on a 35 6 cm 14 0 in and 33 8 cm 13 3 in computer 1 With the display panel in the open position press in 1 of the ExpressCard to release it and then pull the card 2 from the computer 2 Position the computer upside down with the front toward you Component replacement procedures 85 ...

Page 94: ...ttery bay four Torx M2 5 6 0 screws 2 3 and 4 and the two Phillips PM2 0 3 0 screws 5 located in the recess near the optical drive 4 Turn the computer over so it is right side up and remove five Torx M2 5 6 0 screws 86 Chapter 4 Removal and replacement procedures ...

Page 95: ...The spare part number for the power switch board used in all models is 605794 001 Before removing the power switch board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer Component replacement procedures 87 ...

Page 96: ... page 56 6 Remove the keyboard see Keyboard on page 78 Remove the power switch board 1 Release the ZIF connector 1 and disconnect the ribbon cable 2 from the system board 2 Remove the Phillips M2 5 3 0 broadhead screw 1 that secures the board to the base pan raise the end of the board 2 and then slide the board out of the retainer 3 Reverse this procedure to install the power button board 88 Chapt...

Page 97: ...uter 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the palm rest see Palm rest on page 73 6 Remove the keyboard see Keyboard on page 78 7 Remove the top cover see Top cover on page 82 Remove the Bluetooth module on 39 6 cm 15 6 in computers 1 Po...

Page 98: ... and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the palm rest see Palm rest on page 73 6 Remove the keyboard see Keyboard on page 78 7 ...

Page 99: ...nd 33 8 cm 13 3 in computers 1 Position the computer right side up with the right side toward you 2 Release the ZIF connector 1 and remove the cable 2 from the system board 3 Lift the USB connector assembly 3 that is held on the base enclosure with adhesive Reverse this procedure to install the USB connector assembly Component replacement procedures 91 ...

Page 100: ...from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the palm rest see Palm rest on page 73 7 Remove the keyboard see Keyboard on page 78 8 Remove the top cover see Top cover on page 82 Remove the speaker 1 Disconnect the speaker cable from the connector 1 on the system boa...

Page 101: ...w display assembly for use in computers equipped with webcam 1366 768 resolution 605808 001 35 6 cm 14 0 in HD BrightView display assembly for use in computers without webcam 1366 768 resolution 605807 001 35 6 cm 14 0 in HD AntiGlare display assembly for use in computers equipped with webcam 1366 768 resolution 605806 001 35 6 cm 14 0 in HD AntiGlare display assembly for use in computers without ...

Page 102: ...uter by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the palm rest see Palm rest on page 73 7 Remove the keyboard see Keyboard on page 78 8 Remove the top cover see Top cover on page 82 Remove the display on 39 6 cm 15 6 in computers ...

Page 103: ...ssembly 3 from the base enclosure Remove the display on 35 6 cm 14 0 in and 33 8 cm 13 3 in computers 1 Orient the computer in its normal position face up with the display open as far as it will comfortably go CAUTION Support the display assembly when removing the retaining screws Failure to support the display assembly can result in damage to the display assembly and other computer components 2 D...

Page 104: ...ing near the hard drive 4 Remove four Torx M2 5 6 0 screws 1 that secure the display to the base enclosure Be careful of the grounding cable 2 that is secured by one of the hinge retaining screws 5 Lift the display assembly 3 from the base enclosure 96 Chapter 4 Removal and replacement procedures ...

Page 105: ... 0 screws 2 that secure the display bezel to the display assembly The screw covers are available in the Rubber Kit spare part number 598678 001 2 Starting at the top of the display flex the bezel 1 and work around the periphery of the bezel 2 and 3 to release the bezel from the display enclosure 3 Lift the bezel 4 from the display enclosure Component replacement procedures 97 ...

Page 106: ... align the holes on the webcam module with the pins on the display enclosure and press onto the double sided tape 5 If it is necessary to replace the display hinges remove the six Torx M2 5 6 0 screws 1 that secure the display panel to the display enclosure 6 Lift the display panel up and out the housing 2 Remove the display hinges from a 39 6 cm 15 6 in computer 1 Remove the eight Phillips PM2 0 ...

Page 107: ...or 33 8 cm 13 3 in computers 1 Remove the six Phillips PM2 0 3 0 screws 1 that secure the display hinges to the display panel 2 Remove the display hinges 2 by pulling them away from the display panel The left and right display hinges are available in the Hinge Kit spare part number 605769 001 Remove the microphone 1 Pull the microphone from its socket 1 on the display enclosure Component replaceme...

Page 108: ... a protected soft surface and remove the clear protector 1 that covers the cable connector on the back of the panel 2 Remove the display cable 2 from the back of the display panel To remove the WLAN antennas 1 Route the antenna cables 1 out of the routing channels in the inside of the display enclosure 100 Chapter 4 Removal and replacement procedures ...

Page 109: ...2 Peel the WLAN antenna receivers 2 from the enclosure Reverse this procedure to assemble the display assembly Component replacement procedures 101 ...

Page 110: ...ted to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the hard drive see Hard drive on page 59 7 Remove the optical drive see Optical drive on page 68 8 Remove the fan see Fan on ...

Page 111: ...3 that secure the system board to the base enclosure 4 Remove the optical drive extender by first removing the Phillips PM2 0 3 0 screw 1 that secures the extender to the base enclosure 5 Lift the system board slightly and then pull the extender straight out 2 from the system board 6 Remove the hard drive extender by first removing the Phillips PM2 0 3 0 screw 1 that secures the extender to the ba...

Page 112: ...re 1 and disconnect the cable 2 from the system board 9 Disconnect the main battery cable 3 from the bottom of the system board 10 Lift the system board at an angle 4 and slide it 5 out of the base enclosure Remove the system board on 35 6 cm 14 0 in or 33 8 cm 13 3 in computers 1 Position the computer with the front toward you 104 Chapter 4 Removal and replacement procedures ...

Page 113: ...ecures the extender to the base enclosure NOTE 33 8 cm 13 3 in computers do not use an optical drive extender 4 Lift the system board slightly and then pull the extender straight out 2 from the system board 5 Release the RJ 11 cable from the cable routing area lift the connector from the base enclosure 1 and disconnect the connector 2 from the system board 6 Lift the system board at an angle 3 and...

Page 114: ...to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the hard drive see Hard drive on page 59 7 Remove the optical drive see Optical drive on page 68 8 Remove the fan see Fan on page...

Page 115: ...e the two Phillips PM2 5 4 0 screws 1 that secure the connector to the base enclosure 2 Lift the connector up 2 and out of the base enclosure Reverse the procedure to install the main battery connector Component replacement procedures 107 ...

Page 116: ...tlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the hard drive see Hard drive on page 59 7 Remove the optical drive see Optical drive on page 68 8 Remove the fan see Fan on page 69 9 Remove the palm rest see Palm rest on page 73 10 Remove the keyboard see Keyboard on page 78 11 Remo...

Page 117: ...er is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on pa...

Page 118: ...t side up with the front toward you 2 Remove the two Phillips PM2 5 3 0 screws 1 that secure the modem module to the system board 3 Lift the modem module 2 straight up from the system board 4 With the modem raised disconnect the RJ 11 cable 1 from beneath the modem 5 Remove the tape 2 that secures the cable to the system board and then remove the cable 3 110 Chapter 4 Removal and replacement proce...

Page 119: ...ord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 56 5 Remove the service door see Service door on page 56 6 Remove the hard drive see Hard drive on page 59 7 Remove the optical drive see Optical drive on page 68 8 Remove the fan see Fan on page 69 9 Remove the palm rest see Palm rest on page 73 10 Remove the keyboard see Keyboard ...

Page 120: ... the audio board 2 Remove the audio board from 35 6 cm 14 0 in and 33 8 cm 13 3 in computers 1 Release the latch 1 that secures the board to the base enclosure 2 Lift the audio board 2 from the base enclosure Reverse this procedure to install the audio board 112 Chapter 4 Removal and replacement procedures ...

Page 121: ...er BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen T...

Page 122: ...d Exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is ...

Page 123: ...cation information for the processor cache and memory size system ROM video revision and keyboard controller version Start up Test Verifies the system components needed for starting the computer Run in Test Runs a comprehensive check on system memory Hard Disk Test Runs a comprehensive self test on any hard drive in the system Memory Test Runs a comprehensive test on any memory installed in the co...

Page 124: ...entered during the current session Then exit and restart the computer Save Changes and Exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 116 Chapter 5 Computer Setup ...

Page 125: ...ssword Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password Anti Theft AT p select models only Enable disable Anti theft Protection DriveLock Passwords Enable disable DriveLock on any computer hard drive enabled by default Change a DriveLock user password or master p...

Page 126: ...pup delay in seconds Enable disable custom logo disabled by default Enable disable display diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Enable Disable Unified Extensible Firmware Interface UEFI Boot Mode disabled by ...

Page 127: ...nced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable Data Execution Prevention select models only When enabled the processor can disable some virus code execution which helps to improve computer security enabled by default Select a SATA Serial Advanced Technology Attachment device ...

Page 128: ...QuickWeb enabled by default Enable disable HP QuickWeb write protect disabled by default Enable disable virtualization technology select models only disabled by default Enable disable Intel TXT Trust Execution Technology select models only disabled by default Enable disable Multi Core CPU enabled by default Enable disable Intel HT technology enabled by default Enable disable wake on USB enabled by...

Page 129: ...on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the ambient light sensor enabled by default Enable disable the notebook upgrade bay device enabled by default Enable disable the fingerprint device enabled by default Enable disable the integrated camera enabled by default Enable disable the power monitor circuit enabled by default E...

Page 130: ... select models only Enable disable the eSATA port select models only AMT Options select models only NOTE All AMT options are disabled by default Enable disable firmware verbosity Enable disable AMT setup prompt Ctrl P Enable disable USB key provisioning support Enable disable unconfigure AMT on next boot Select terminal emulation mode Options include the following ANSI default setting VT100 Enable...

Page 131: ...operating system NOTE Pointing devices are not supported in Computer Setup You must use the keyboard to navigate and make selections NOTE An external keyboard connected by USB can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer 2 Before your operating system opens and while the F10 ROM Based Setup messag...

Page 132: ...he arrow keys to select File Ignore Changes And Exit Then follow the instructions on the screen To save your preferences and exit Computer Setup use the arrow keys to select File Save Changes And Exit Then follow the instructions on the screen Your preferences go into effect when the computer restarts Restoring factory settings in Computer Setup To return all settings in Computer Setup to the valu...

Page 133: ...rmation for the computer View specification information for the processor cache and memory size and system ROM Restore Defaults Replace the configuration settings in Computer Setup with the original factory settings Password settings and security settings are not changed when you restore the factory settings Ignore Changes And Exit Cancel any changes entered during the current session Then exit an...

Page 134: ...ter asset tracking number and ownership tag Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive The following options are available Fast Runs the Disk Sanitizer erase cycle once Optimum Runs the Disk Sanitizer erase cycle 3 times Custom Allows you to select the desired number of Disk Sanitizer erase cycles from a list CAUTION If you run Disk Sanitizer the data ...

Page 135: ...B SuperDisk 4th boot device Notebook hard drive 5th boot device USB hard disk 6th boot device Network controller Device Configurations Swap the functions of the fn key and left ctrl key Enable disable USB legacy support When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a your operating system is not running Startup from bootable USB devices incl...

Page 136: ... disable embedded Bluetooth Device Radio Enable disable Network Interface Controller NIC Enable disable LAN WLAN Switching Enable disable Wake on LAN Enable disable the integrated camera webcam Port options Enable disable USB port Enable disable ExpressCard slot 128 Chapter 5 Computer Setup ...

Page 137: ...Height front to rear 2 68 to 3 48 cm 1 06 to 1 38 in Weight 39 6 cm 15 6 in equipped with optical drive WXGA display assembly 1 memory module hard drive and 9 cell battery 2 59 kg 5 70 lbs Weight 35 6 cm 14 0 in equipped with optical drive WXGA display assembly 1 memory module hard drive and 6 cell battery 2 26 kg 5 00 lbs Weight 33 8 cm 13 3 in equipped with optical drive WXGA display assembly 1 ...

Page 138: ...dom vibration Operating 0 75 g zero to peak 10 Hz to 500 Hz 0 25 oct min sweep rate Nonoperating 1 50 g zero to peak 10 Hz to 500 Hz 0 5 oct min sweep rate NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 39 6 cm 15 6 in display specifications Metric U S Dimensions Height 19 35 cm 7 6 in Width 34 42 cm...

Page 139: ...Metric U S Backlight LED Response Time 16 ms Total power consumption 5 6 W max Viewing angle CR 10 5 VA 39 6 cm 15 6 in display specifications 131 ...

Page 140: ...Diagonal 35 50 cm 14 0 in Number of colors 262 000 Contrast ratio 500 1 min BrightView 400 1 min AntiGlare Brightness 200 nits typical Pixel resolution Format 1366 768 Configuration RGB Backlight LED Response Time 8 ms typ Total power consumption 3 8 W max Viewing angle CR 10 SVA 132 Chapter 6 Specifications ...

Page 141: ...l 33 66 cm 13 3 in Number of colors 262 000 Contrast ratio 500 1 min BrightView 400 1 min AntiGlare Brightness 200 nits typical Pixel resolution Format 1366 768 Configuration RGB Backlight LED Response Time 8 ms typ Total power consumption 4 5 W max Viewing angle CR 10 SVA 33 8 cm 13 3 in display specifications 133 ...

Page 142: ... ms 13 ms 13 ms 13 ms Maximum 24 ms 24 ms 24 ms 24 ms Logical blocks 1 048 576 000 625 141 400 488 376 280 312 560 640 Disc rotational speed 7200 and 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm 7200 and 5400 rpm Operating temperature 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage cap...

Page 143: ...Form 2 CD R CD RW Photo CD single and multisession CD Bridge Access time CD DVD Random 100 ms 125 ms Cache buffer 512 KB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 10X 1500 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate Multiword DMA mode 2 16 6 MB s DVD ROM Drive specifications 135 ...

Page 144: ... DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Access time CD DVD Random 175 ms 230 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB s...

Page 145: ...evious state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create system repair discs s...

Page 146: ...use will depend on the type of optical drive installed in your computer NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps NOTE Be sure ...

Page 147: ...your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps CAUTION Using Startup Repair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are pe...

Page 148: ...een 4 Press f11 to enter HP Recovery 5 Follow the on screen instructions Using a Windows 7 operating system DVD purchased separately If you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system Make sure that your most re...

Page 149: ...l files Restoring the computer to a previous state Recovering information using recovery tools NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup Y...

Page 150: ...ow these steps NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs Maintenance Backup and Restore 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Acc...

Page 151: ...ss restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start Computer NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating...

Page 152: ... recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or region and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows ...

Page 153: ...d create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up Store personal files in the My Documents folder and back it u...

Page 154: ...installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start All Programs Accessories System Tools Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recove...

Page 155: ...een instructions to install the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs Backup and recovery in Windows XP 147 ...

Page 156: ...assignments Audio in microphone Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground 148 Chapter 8 Connector pin assignments ...

Page 157: ...d analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock External monitor 149 ...

Page 158: ...2 4 TMDS data 1 5 TMDS data 1 shield 6 TMDS data 1 7 TMDS data 0 8 TMDS data 0 shield 9 TMDS data 0 10 TMDS clock 11 TMDS clock shield 12 TMDS clock 13 Consumer electronic control CEC 14 Not connected 15 DDC clock 16 DDC data 17 Ground 18 5V power 19 Hot plug detect 150 Chapter 8 Connector pin assignments ...

Page 159: ...RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused RJ 11 modem 151 ...

Page 160: ... 45 network Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground 152 Chapter 8 Connector pin assignments ...

Page 161: ...s listed below are applicable to all countries and regions The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used The power cord sets must have a minimum current capacity of 10 amps and a nominal volt...

Page 162: ...g must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Stan...

Page 163: ...handle them carefully NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiae org This se...

Page 164: ... 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 156 Chapter 10 Recycling ...

Page 165: ...ssembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to cut the tape 1 that secures the sides of the display panel to the display panel frame Display 157 ...

Page 166: ...splay panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Lift the top edge of the backlight cover 2 and swing it outward 13 Remove the backlight cover 14 Turn the display panel right side up 158 Chapter 10 Recycling ...

Page 167: ...l 16 Turn the display panel upside down WARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 17 Remove the backlight frame from the display panel Display 159 ...

Page 168: ...CD panel 20 Remove the screws 2 that secure the LCD panel to the display rear panel 21 Release the LCD panel 3 from the display rear panel 22 Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight 160 Chapter 10 Recycling ...

Page 169: ... 29 89 Bluetooth module cable illustrated 36 boot options 118 127 boot order 118 127 built in device ambient light sensor 121 audio device 121 bay device 121 Bluetooth device 121 fingerprint reader 121 integrated camera 121 internal speakers 121 microphone 121 modem 121 Network Interface Controller LAN 121 options 121 power monitor circuit 121 Wake on LAN 121 wireless button 121 WLAN device 121 WW...

Page 170: ...8 69 feet locations 55 spare part number 55 File menu 115 125 fn key identifying 14 15 function keys identifying 14 15 G graphics product description 2 grounding equipment and methods 53 H hard drive precautions 50 product description 3 removal 59 spare part numbers 31 37 59 specifications 134 hard drive bracket removal 61 hard drive extender spare part number 29 hard drive recovery 140 143 HDMI p...

Page 171: ...pressCard slot 122 flash media reader 122 parallel port 122 serial port 122 USB port 122 ports external monitor 18 HDMI 18 product description 5 USB 16 18 power button identifying 13 power cord set requirements 153 spare part numbers 39 40 power cord identifying 23 power light identifying 12 power requirements product description 6 power switch board removal 87 spare part number 28 processor produ...

Page 172: ...elding materials 53 stringent security 126 system board removal 102 spare part numbers 28 102 system board assembly spare part number 28 System Configuration menu 118 127 system date and time 115 system diagnostics 115 system fan 119 127 system IDs 117 system information 115 125 T tools required 49 top cover removal 82 spare part number 28 82 TouchPad board spare part number 28 TouchPad button 10 ...

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HP Photosmart 620 series, Maintenance And Service Manual

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