HP Photosmart 215, User Manual

Page: 53 / 81

www.hp.com/photosmart 51
Chapter 9: Troubleshooting and Assistance
If you have a problem using your HP PhotoSmart 215 digital camera, first review this
section. If you cannot find the solution to your problem here, see “Getting Assistance”
on page 57.
Problems and Solutions
Problem Possible Cause Solution
The camera won’t
turn on.
The camera powered
off.
Slide the mode switch to the OFF position and then
turn the camera back on.
The batteries are low. Replace the batteries.
The AC power adapter
is connected to the
camera, but not to a
power source.
Plug the AC power adapter into the wall. When you
have an AC adapter connected to the camera, the
camera cannot draw battery power even if the adapter
is not connected to a power source. If you want to use
battery power, disconnect the AC adapter.
The camera needs to
be reset.
Turn the camera off and then on again.
Remove the batteries and reinstall them. Or, if you are
using an AC power adapter, unplug the adapter from
the camera and then plug it in again.