HP Pavilion Sleekbook 14-b000 Page 80 User Manual Download

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Troubleshooting an AC adapter

Test the AC adapter if the computer exhibits any of the following symptoms when it is connected to
AC power:

●

The computer does not turn on.

●

The display does not turn on.

●

The power lights are off.

To test the AC adapter:

Shut down the computer.

Remove the battery from the computer.

Connect the AC adapter to the computer, and then plug it into an AC outlet.

Turn on the computer.

●

If the power lights turn

, the AC adapter is working properly.

●

If the power lights remain

off

, check the connection from the AC adapter to the computer

and the connection from the AC adapter to the AC outlet to make sure the connections are
secure.

●

If the connections are secure and the power lights remain

off

, the AC adapter is not

functioning and should be replaced.

Contact support for information about obtaining a replacement AC power adapter.

Chapter 13 Troubleshooting and support

Summary of Contents for Pavilion Sleekbook 14-b000

Page 1: ...User Guide ...

Page 2: ... omissions contained herein First Edition August 2012 Document Part Number 697172 001 Product notice This guide describes features that are common to most models Some features may not be available on your computer Software terms By installing copying downloading or otherwise using any software product preinstalled on this computer you agree to be bound by the terms of the HP End User License Agree...

Page 3: ...other hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to come into contact with the skin or a soft surface such as pillows or rugs or clothing during operation The computer and the AC adapter comply with the user accessible surface temperature limits defined by the International Standard for ...

Page 4: ...iv Safety warning notice ...

Page 5: ...ers 11 Keys 12 Bottom 13 Labels 14 3 Connecting to a network 15 Connecting to a wireless network 15 Identifying wireless and network status icons 15 Using the wireless controls 15 Using the wireless button 16 Using operating system controls 16 Using a WLAN 16 Using an Internet service provider 16 Setting up a WLAN 17 Configuring a wireless router 17 Protecting your WLAN 18 Connecting to a WLAN 18 ...

Page 6: ...Pad 29 Turning the TouchPad off or on 29 Navigating 30 Selecting 30 Using TouchPad gestures 31 Two finger scrolling 32 Edge scrolling 32 6 Managing power 33 Shutting down the computer 33 Setting power options 34 Using power saving states 34 Initiating and exiting Suspend 34 Initiating and exiting Hibernation 35 Using the Power icon 35 Using power settings 35 Viewing the current power settings 35 C...

Page 7: ...vice 42 Connecting a USB device 43 Removing a USB device 43 Inserting and removing a digital storage card 44 Using optical drives 46 Inserting an optical disc 47 Removing an optical disc 48 8 Maintaining your computer 49 Updating programs and drivers 49 Cleaning your computer 50 Cleaning the display sides and cover 50 Cleaning the TouchPad and keyboard 50 Traveling with or shipping your computer 5...

Page 8: ...ing the BIOS 59 Determining the BIOS version 59 Downloading a BIOS update 59 Using Advanced System Diagnostics 60 11 Backing up restoring and recovering 61 Performing a system recovery 61 Creating the restore DVDs 61 Creating a restore image on a USB device 62 Performing recovery using the restore DVD 62 Backing up your information 63 12 Specifications 64 Input power 64 Operating environment 65 13...

Page 9: ...is available 69 Resolving a low battery level when no power source is available 69 Resolving a low battery level when the computer cannot exit Hibernation 69 Troubleshooting an AC adapter 70 Contacting support 71 14 Electrostatic Discharge 72 Index 73 ix ...

Page 10: ...x ...

Page 11: ...mputer we recommend the following steps If you haven t already done so connect to a wired or wireless network See details in Connecting to a network on page 15 Become familiar with the computer hardware and software Go to Getting to know your computer on page 4 and Enjoying entertainment features on page 21 for information Update or purchase antivirus software Learn more at Using antivirus softwar...

Page 12: ... TV and watch the video on TV For more information see Connecting an HDMI TV or monitor on page 25 You know you can download music to play on the computer But did you know that you can also stream live radio to the computer and listen to music or talk radio from all over the world See Using audio on page 23 2 Chapter 1 Starting right ...

Page 13: ...y notices including proper battery disposal information Limited Warranty To access the warranty double click the HP Documents icon located on the desktop or go to http www hp com go orderdocuments Specific warranty information about this computer You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and or on the CD DVD pro...

Page 14: ...he Details icon from the System section The Overview displays all the devices installed in your computer To find out what software is included on your computer 1 Click the Ubuntu Software Center button located on the left of the desktop launcher then click Installed at the top of window to display software categories 2 Click a software category to display the installed software for that category 4...

Page 15: ...y SDHC Memory Card MultiMediaCard MMC 4 USB 3 0 ports 2 Connect optional USB 3 0 devices and provide enhanced USB power performance NOTE For details about different types of USB ports see Using a USB device on page 42 5 HDMI port Connects an optional video or audio device such as a high definition television or any compatible digital or audio device 6 RJ 45 network jack lights White The computer i...

Page 16: ...o external power and the battery is fully charged Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the AC adapter light begins blinking rapidly Off The computer does not have an AC power source 9 Power connector Connects an AC adapter 6 Chapter 2 Getting to know your computer ...

Page 17: ...out different types of USB ports see Using a USB device on page 42 4 Audio out headphone jack Audio in microphone jack Connects optional powered stereo speakers headphones earbuds a headset or television audio cable Also connects an optional headset microphone The jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before using hea...

Page 18: ...allows video conferences and online chat by means of streaming video 4 Internal digital microphone Records sound The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions For wireless regulatory notices see the section of the Regulatory Safety and Environmental Notices that applies to your country or...

Page 19: ...he TouchPad on or off 2 TouchPad zone Moves the on screen pointer and selects or activates items on the screen 3 Left TouchPad button Functions like the left button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse Top 9 ...

Page 20: ...ps lock light On Caps lock is on which switches the keys to all capital letters 3 Mute light Amber Computer sound is off Off Computer sound is on 4 Wireless light White An integrated wireless device such as a wireless local area network WLAN device and or a Bluetooth device is on Amber All wireless devices are off 10 Chapter 2 Getting to know your computer ...

Page 21: ...rnation press the button briefly to exit Hibernation If the computer has stopped responding and operating system shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer CAUTION Pressing and holding down the power button will result in the loss of unsaved information To learn more about your power settings click the System menu icon at the...

Page 22: ... system logo key Displays the operating system menu 2 Action keys Execute frequently used system functions 3 Operating system applications key Displays a shortcut menu for items beneath the cursor 12 Chapter 2 Getting to know your computer ...

Page 23: ...nts 3 Enable airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 4 Battery release latch Releases the battery from the battery bay Bottom 13 ...

Page 24: ...ffixed to the bottom of your computer Regulatory label Provides regulatory information about the computer The regulatory label is affixed to the bottom of your computer Wireless certification label or labels Provide information about optional wireless devices and the approval markings of some of the countries or regions in which the devices have been approved for use If your computer model include...

Page 25: ... access point Bluetooth device Creates a personal area network PAN to connect to other Bluetooth enabled devices such as computers phones printers headsets speakers and cameras In a PAN each device communicates directly with other devices and devices must be relatively close together typically within 10 meters approximately 33 feet of each other Identifying wireless and network status icons Icon N...

Page 26: ...osed of other computers and accessories that are linked by a wireless router or a wireless access point NOTE When creating a wireless connection or allowing access to users in a network you are prompted for the root password NOTE The terms wireless router and wireless access point are often used interchangeably A large scale WLAN such as a corporate or public WLAN typically uses wireless access po...

Page 27: ...ed to the Internet As your network grows additional wireless and wired computers can be connected to the network to access the Internet For help in setting up your WLAN see the information provided by your router manufacturer or your ISP Configuring a wireless router For help in setting up a WLAN see the information provided by your router manufacturer or your ISP NOTE It is recommended that you i...

Page 28: ...t and decrypt data that is transmitted over the network Connecting to a WLAN To connect to the WLAN follow these steps 1 Be sure that the WLAN device is on If the device is on the wireless light is white If the wireless light is amber press the wireless button 2 Click the Network menu icon at the far right of the top panel Available wireless networks are listed under Wireless Networks 3 Click the ...

Page 29: ... as the following Computers desktop notebook PDA Phones cellular cordless smart phone Imaging devices printer camera Audio devices headset speakers Mouse Bluetooth devices provide peer to peer capability that allows you to set up a personal area network PAN of Bluetooth devices For information about configuring and using Bluetooth devices see the Bluetooth software Help Connecting to a wireless ne...

Page 30: ...r home instead of working wirelessly or if you want to connect to an existing network at your office Connecting to a LAN requires an 8 pin RJ 45 network cable To connect the network cable follow these steps 1 Plug the network cable into the network jack 1 on the computer 2 Plug the other end of the network cable into a network wall jack 2 or router NOTE If the network cable contains noise suppress...

Page 31: ...onitor projector TV and on select models high definition devices Multimedia Features Here are some of the entertainment features on your computer Component Description 1 Webcam light On The webcam is in use 2 HP TrueVision HD Webcam Records video and captures still photographs 3 Internal digital microphone Records sound 4 HDMI port Connects an optional video or audio device such as a high definiti...

Page 32: ...s jack does not support optional microphone only devices WARNING To reduce the risk of personal injury adjust the volume before putting on headphones earbuds or a headset For additional safety information see the Regulatory Safety and Environmental Notices NOTE When a device is connected to the jack the computer speakers are disabled NOTE Be sure that the device cable has a 4 conductor connector t...

Page 33: ...hone jack on your computer or on a docking station To connect wireless speakers to your computer follow the device manufacturer s instructions To connect high definition speakers to the computer see Configuring audio settings with HDMI TV on page 26 Before connecting audio devices be sure to adjust the volume Connecting headphones You can connect wired headphones to the Audio out headphone jack Au...

Page 34: ...em menu icon at the far right of the top panel and then click System Settings Sound icon 2 Click the Input tab and then select Line in or Internal Microphone from the Record sound from panel on the left side of the window 3 Adjust the input volume by moving the Input volume slider to the desired setting NOTE For best results when recording speak directly into the microphone and record sound in a s...

Page 35: ...or monitor connect the high definition device according to the following instructions To connect an HDMI device to your computer you need an HDMI cable sold separately NOTE Adjust the screen resolution of the external device especially if you choose the Extend option Click the System menu icon at the far right of the top panel click Displays and then select a resolution from the drop down menu nex...

Page 36: ...enu icon at the right of the top panel and then click Sound Settings 2 On the Output tab click Internal Audio Digital Stereo HDMI 3 Close the Sound window To return the audio stream to the computer speakers follow these steps 1 Click the Sound menu icon at the far right of the top panel and then click Sound Settings 2 On the Output tab click Internal Audio Analog Stereo 3 Close the Sound window 26...

Page 37: ...ding on the country or region your keyboard may have different keys and keyboard functions than those discussed in this section Using the action keys An action key performs an assigned function The icons on the f1 through f4 and f6 through f12 keys illustrate the assigned function for that key The f5 key performs the described function To use an action key function press the key The action key fea...

Page 38: ...owser and displays the contents of the Home Folder f6 Plays the previous track of an audio CD or the previous section of a DVD f7 Begins pauses or resumes playback of an audio CD or a DVD f8 Plays the next track of an audio CD or the next section of a DVD f9 Decreases speaker volume incrementally as long as you hold down the key f10 Increases speaker volume incrementally as long as you hold down t...

Page 39: ...eft button on an external mouse 4 Right TouchPad button Functions like the right button on an external mouse To move the pointer slide one finger across the TouchPad in the direction you want the pointer to go Use the left and right TouchPad buttons as you would use the buttons on an external mouse Turning the TouchPad off or on To turn the TouchPad off or on quickly double tap the TouchPad on off...

Page 40: ...gs Mouse and Touchpad Touchpad tab and select Enable mouse clicks with touchpad To move the on screen pointer slide one finger across the TouchPad in the direction you want the pointer to go Selecting Use the left and right TouchPad buttons as you would use the corresponding buttons on an external mouse 30 Chapter 5 Using the keyboard and pointing devices ...

Page 41: ...d off 1 Click the System menu icon at the far right of the top panel and click System Settings Mouse and Touchpad Touchpad tab 2 Under Scrolling select the gesture that you want to turn on or off 3 To enable the selected gesture to scroll horizontally dragging your fingers left and right on the TouchPad select Enable horizontal scrolling 4 Click the x in the top left corner to close the window Usi...

Page 42: ...zontal scrolling has been selected NOTE Scrolling speed is controlled by finger speed Edge scrolling Edge scrolling allows you to scroll using the edge of the TouchPad When this is selected slide your finger up and down the right side of your TouchPad to scroll vertically When Enable horizontal scrolling is selected move your finger left and right along the bottom of the TouchPad to scroll horizon...

Page 43: ...an external hardware device that does not connect to a USB port When the computer will be unused and disconnected from external power for an extended period To shut down the computer follow these steps NOTE If the computer is in the Suspend state or in Hibernation you must first exit Suspend or Hibernation before shutdown is possible 1 Save your work and close all open programs 2 Click the System ...

Page 44: ...ng to a disc or an external media card NOTE You cannot initiate any type of networking connection or perform any computer functions while the computer is in the Suspend state or in Hibernation Initiating and exiting Suspend The system is set at the factory to initiate Suspend after a period of inactivity when running on battery power or on external power Power settings and timeouts can be changed ...

Page 45: ...er is running on battery power click the System menu icon at the far right of the top panel and then click System Settings Power icon NOTE In power settings the remaining battery charge displays only when the computer is running on battery power When the computer is connected to AC power click the Battery menu icon at the right of the top panel to view battery charge time To access power settings ...

Page 46: ...keyboard and pointing devices on page 27 You can keep a battery in the computer or in storage depending on how you work Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage However a battery in the computer slowly discharges when the computer is off and unplugged from external power WARNING To r...

Page 47: ...sole power source for the computer can cause loss of information So before removing the battery save your work and initiate Hibernation or shut down the computer through the operating system To remove the battery 1 Turn the computer upside down on a flat surface 2 Slide the battery lock 1 to unlock the battery 3 Slide the battery release latch 2 to release the battery NOTE The battery release latc...

Page 48: ... percent charge before the battery is fully charged Allow the battery to discharge below 5 percent of a full charge through normal use before charging it If the battery has been unused for one month or more calibrate the battery instead of simply charging it Maximizing battery life To maximize battery life 1 Click the Battery menu icon in the top panel and then click Power Settings 2 Under On batt...

Page 49: ...vices AC adapter Optional power adapter purchased as an accessory from HP Resolving a low battery level when a charged battery is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available Initiate Hibernation Save your work and shut down the computer Resolv...

Page 50: ...d be checked every 6 months If the capacity is less than 50 percent recharge the battery before returning it to storage Calibrate a battery before using it if it has been stored for one month or more Disposing of a used battery WARNING To reduce the risk of fire or burns do not disassemble crush or puncture do not short external contacts do not dispose of in fire or water Refer to the Regulatory S...

Page 51: ... battery begins to charge If the computer is turned on the Battery menu icon in the top panel changes appearance When you disconnect external AC power the following events occur The computer switches to battery power The display brightness is automatically decreased to save battery life Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms when it is conn...

Page 52: ...run others have their own power source Some devices come with software that must be installed NOTE For information about connecting external wireless devices see Connecting to a network on page 15 NOTE For more information about required software and drivers or to learn which computer port to use see the manufacturer s instructions Using a USB device Most computers have more than one USB port beca...

Page 53: ...ice save your information and close all programs associated with the device 2 Open File Browser by selecting the Home Folder located on the left side of the desktop in the Launcher 3 Click the Eject icon next to the device name in the Devices list on the left pane of File Browser The USB device icon disappears from the Device list and the device can be safely removed 4 Remove the device NOTE You c...

Page 54: ...o reduce the risk of loss of data or an unresponsive system use the following procedure to safely remove the digital card 1 Save your information and close all programs associated with the digital card 2 Open File Browser from the Home Folder located on the left side of the desktop in the Launcher 3 Click the Eject icon next to the digital card name in the Devices list on the left pane of File Bro...

Page 55: ...NOTE If the card is not ejected pull the card out of the slot Inserting and removing a digital storage card 45 4 Press in on the card 1 and then remove it from the slot 2 ...

Page 56: ... from the optical disc drive The following CD formats are available CD Recordable CD R which allows the computer to read information and to record information one time on the CD Once the information is recorded on the CD R disc it cannot be changed or erased it is permanent CD Re Writable CD RW which allows you to read information and record information many times to the CD Information on the CD c...

Page 57: ...de up over the tray spindle NOTE If the tray is not fully accessible tilt the disc carefully to position it over the spindle 5 Gently press the disc 3 down onto the tray spindle until the disc snaps into place 6 Close the disc tray NOTE After you insert a disc a short pause is normal If you have not selected a media player an AutoPlay dialog box opens It prompts you to select how you want to use t...

Page 58: ...essing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 3 Close the disc tray and place the disc in a protective case If the disc tray does not open normally see Disc drive problems on page 67 48 Chapter 7 Managing and sharing information ...

Page 59: ... http www hp com support to download the latest versions of HP programs and drivers In addition register to receive automatic update notifications when they become available Set your computer to receive automatic updates To set your computer to receive free automatic Ubuntu updates 1 Click the System menu icon at the far right of the top panel and then click Software up to Date 2 In the Update Man...

Page 60: ...e computer NOTE When cleaning the cover of the computer use a circular motion to aid in removing dirt and debris Cleaning the TouchPad and keyboard CAUTION Never allow liquids to drip between the keys on the keyboard even when you are cleaning the computer This can permanently damage internal components To clean and disinfect the TouchPad and keyboard use a soft microfiber cloth or a static free c...

Page 61: ...mage drives If you plan to use the computer during a flight listen for the in flight announcement that tells you when you are allowed to use your computer In flight computer use is at the discretion of the airline If the computer will be unused and disconnected from external power for more than 2 weeks remove the battery and store it separately If you are shipping the computer or a drive use suita...

Page 62: ...lity Unauthorized access to data Firewall software not installed in the Ubuntu operating system by default Operating system updates Unauthorized access to Setup Utility settings and other system identification information Administrator password in Setup Utility Unauthorized removal of the computer Security cable slot used with an optional security cable Setup Utility is a utility accessed by press...

Page 63: ...er on password NOTE Your administrator password is not displayed as it is set entered changed or deleted NOTE If you enter the power on password at the first password check you must enter the administrator password to access Setup Utility Power on password Protects access to the computer contents After this password is set it must be entered each time you turn on or restart the computer or exit Hi...

Page 64: ... unsuccessful attempts to enter the administrator password you must restart the computer and try again Managing a power on password To set change or delete this password follow these steps 1 Open Setup Utility by turning on or restarting the computer While the computer is booting press esc When the Startup menu is displayed press f10 2 Use the arrow keys to select Security Set Power On Password an...

Page 65: ...m ships with no open ports therefore it does not include a firewall utility in the base operating system However you may use the Ubuntu Software Center located in the Launcher on the left side of the desktop to download Gufw a free Ubuntu firewall utility To install Gufw 1 Click on the Ubuntu Software Center folder located in the Launcher on the left side of the desktop 2 Enter Gufw in the search ...

Page 66: ...deterrent but it may not prevent the computer from being mishandled or stolen Security cable locks are only one of several methods that should be employed as part of a complete security solution to help maximize theft protection The security cable slot on your computer may look slightly different from the illustration in this section For the location of the security cable slot on your computer see...

Page 67: ...he computer from operating properly Starting Setup Utility Turn on or restart the computer While the computer is booting press esc When the Startup menu is displayed press f10 Using Setup Utility Changing the language of Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select System Configuration Language and then press enter 3 Use the arrow keys to select a language and then press ente...

Page 68: ...t settings in Setup Utility 1 Start Setup Utility 2 Use the arrow keys to select Exit Load Setup Defaults and then press enter 3 When the Setup Confirmation is displayed press enter 4 To save your change and exit Setup Utility use the arrow keys to select Exit Exit Saving Changes and then press enter The Setup Utility factory settings take effect when the computer restarts NOTE Your password secur...

Page 69: ...t download or install a BIOS update while the computer is running on battery power or connected to an optional power source During the download and installation follow these instructions Do not disconnect power from the computer by unplugging the power cord from the AC outlet Do not shut down the computer or initiate Suspend or Hibernation Do not insert remove connect or disconnect any device cabl...

Page 70: ... test This test analyzes the physical condition of the memory modules If it reports an error replace the memory modules immediately Battery test This test analyzes the condition of the battery and calibrates the battery if necessary If the battery fails the test contact support to report the issue and purchase a replacement battery System Tune Up This group of additional tests checks your computer...

Page 71: ...ory Software drivers and updates not installed at the factory must be manually reinstalled Personal files must be restored from a backup NOTE HP recommends that you create the image restore in the event of a system failure Creating the restore DVDs The restore creation software creates a set of system restore discs using blank writable DVDs DVD R or DVD R HP recommends using blank DVD R discs from...

Page 72: ...ce is not listed in the drop down list for Backup Location select Local Folder and then click the Choose Folder button Select the USB device from the panel on the left side of the Choose Folder window and click OK 3 Select Overview from the panel on the left side of the window and then click Backup Now 4 Follow the on screen instructions Performing recovery using the restore DVD NOTE The following...

Page 73: ...the drop down list 4 Select Overview from the panel on the left side of the window and then click Back Up Now NOTE The first time you backup your files to Ubuntu One you will need to create an account to sign into Ubuntu One Enter your email address and password into the account sign in boxes and follow the on screen instructions to complete the sign in process To restore backup files 1 Click the ...

Page 74: ...y with an AC adapter or a DC power source supplied and approved by HP for use with this computer The computer can operate on DC power within the following specifications Operating voltage and current varies by platform Input power Rating Operating voltage and current 18 5 V dc 3 5 A or 19 5 V dc 3 33 A 65 W DC plug of external HP power supply NOTE This product is designed for IT power systems in N...

Page 75: ... 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity noncondensing Operating 10 to 90 10 to 90 Nonoperating 5 to 95 5 to 95 Maximum altitude unpressurized Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft Operating environment 65 ...

Page 76: ...13 Troubleshooting and support Troubleshooting Contacting support 66 Chapter 13 Troubleshooting and support ...

Page 77: ... clip until the tray is released and then pull out the tray 2 until it stops 3 Remove the disc 3 from the tray by gently pressing down on the spindle while lifting the outer edges of the disc Hold the disc by the edges and avoid touching the flat surfaces NOTE If the tray is not fully accessible tilt the disc carefully as you remove it 4 Close the disc tray and place the disc in a protective case ...

Page 78: ...t the wireless router For details see the router manufacturer s instructions Audio problems To check the system sound on your computer follow these steps 1 Click the System menu icon at the far right of the top panel and then click System Settings Sound icon 2 Click the Sound Effects tab and then select one of the sound options under Choose an alert sound to test each sound To check the recording ...

Page 79: ... is available 1 Turn off the computer or initiate Hibernation 2 Replace the discharged battery with a charged battery 3 Turn on the computer Resolving a low battery level when no power source is available Initiate Hibernation Save your work and shut down the computer Resolving a low battery level when the computer cannot exit Hibernation When the computer lacks sufficient power to exit Hibernation...

Page 80: ...ter and then plug it into an AC outlet 4 Turn on the computer If the power lights turn on the AC adapter is working properly If the power lights remain off check the connection from the AC adapter to the computer and the connection from the AC adapter to the AC outlet to make sure the connections are secure If the connections are secure and the power lights remain off the AC adapter is not functio...

Page 81: ... contactHP For worldwide support go to http welcome hp com country us en wwcontact_us html Here you can Chat online with an HP technician NOTE When support chat is not available in a particular language it is available in English Email support Find support telephone numbers Locate an HP service center NOTE To access the Ubuntu Desktop Guide press the f1 key Contacting support 71 ...

Page 82: ...instructions direct you to unplug the computer unplug it after being properly grounded and before removing a cover Keep components in their electrostatic safe containers until you are ready to install them Avoid touching pins leads and circuitry Handle electronic components as little as possible Use nonmagnetic tools Before handling components discharge static electricity by touching an unpainted ...

Page 83: ... label 14 buttons left TouchPad 9 29 power 11 right TouchPad 9 29 TouchPad on off 9 C cables USB 43 caps lock light identifying 10 caring for your computer 50 charging batteries 38 checking audio functions 24 cleaning your computer 50 components bottom 13 display 8 left side 7 right side 5 top 9 configuring audio for HDMI 26 connecting to a WLAN 18 connector power 6 conservation power 40 corporate...

Page 84: ...dentifying 6 power lights identifying 5 10 power conserving 40 power on password creating 54 entering 54 managing 54 product name and part number computer 14 public WLAN connection 18 R readable media 34 regulatory information regulatory label 14 wireless certification labels 14 RJ 45 network jack identifying 5 S scrolling TouchPad gesture 32 security cable lock installing 56 security cable slot i...

Page 85: ... button 15 wireless certification label 14 wireless controls button 15 operating system 15 Wireless Assistant software 15 wireless icon 15 wireless light 10 15 wireless network WLAN connecting 18 corporate WLAN connection 18 equipment needed 17 functional range 18 public WLAN connection 18 security 18 using 16 wireless network securing 56 WLAN antennas identifying 8 WLAN device 14 16 WLAN label 14...

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